Hotels in Delhi - Santa Ana

Positiv:: Großartige Lage und sehr große Zimmer mit sehr komfortablen Betten! Gute Anbindung an die 55 Freeway- und Tankstellen und Schnellrestaurants in der Nähe. Alles in allem eine großartige Erfahrung

Negativ:: Nicht viel Parkplatz. Wir mussten eine Weile umfahren, bis wir an einer kleinen Stelle parken konnten. Es sollte einen Raucherbereich geben, der für Touristen und rauchende Menschen gedacht ist. Auch wenn es sich irgendwo auf dem Parkplatz befindet, aber einen Aschenbecher und einen Sitzplatz haben

Positiv:: Alles war exzellent, selbst das Personal!

Negativ:: Nichts

Positiv:: Ich könnte ein Bild von der Form auf der weißen Bettdecke senden, aber es gibt keinen Platz, um sie hinzuzufügen, wenn ich nicht so spät in mein Zimmer zurückkam und am nächsten Morgen um 6 Uhr bei der Arbeit sein musste, wäre ich gegangen, da war es so brutal War ein oder zwei Haare im Bad und das Zimmer riecht einfach schlecht.

Negativ:: Ich rief die Rezeption gegen 21:30 Uhr an und fragte, ob ich eine Schere in meinem Zimmer haben könnte, damit ich etwas schneiden könnte, und er sagte, dass es eine an der Rezeption gäbe. Also sagte ich, dass okay, ich komme einfach runter, und er hing auf. Ich habe auch am Morgen bemerkt, dass sie mit "Guten Morgen, Ashley am Apparat, wie kann ich Ihnen helfen?" antworten und nachts sagen sie einfach "Rezeption". Ich dachte, das war etwas seltsam.

Positiv:: Das Personal war zuvorkommend, sehr freundlich und zuvorkommend

Positiv:: Die Atmosphäre gefiel mir, das Zimmer war schön und es war ruhig.

Negativ:: Der Geruch von muffigem Teppich und Staub. Die toten Pflanzen.

Positiv:: Das Personal war sehr freundlich. Es war schön, dass man jeden Tag das Zimmer aufräumte. Alles Notwendige vorhanden und die WLAN-Verbindung wurde geschätzt.

Negativ:: Ich mochte nicht die Erdnussbutter zum Frühstück. Sehr alt und hart. Die Teppiche schienen nicht oft gesaugt oder gereinigt zu werden. Kein Safe für Wertsachen.

Negativ:: Nachdem ich online für das Zimmer bezahlt hatte, rief ich an, um die Reservierung zu bestätigen und Check-in-Zeit, als ich bewässerte und von der 75-Dollar-Einzahlung informiert wurde, musste zur Bank fahren und eine Einzahlung vornehmen, bevor ich von einem 10-Stunden-Dtiv eine Pause bekam. Warum wird nicht eine Anzahlung von fast 60% der Zimmerkosten erwähnt?

Positiv:: Einfaches Einchecken. Viele Parkplätze. Zimmer mit Kühlschrank, Mikrowelle, Kaffeemaschine. Bequemes Bett. Ziemlich ruhig.

Negativ:: Das Frühstück sollte länger angeboten werden, da der Check-out um 12.00 Uhr ist. Die Wände sind etwas dünn. Konnte nebenan jemanden schnarchen hören.

Positiv:: Das Personal war spektakulär und zuvorkommend. Das Zimmer war super sauber. Wir sind am späten Morgen an einem unserer Reisetage dort geblieben und das Reinigungspersonal hat unser Zimmer immer noch aufgefrischt.

Negativ:: Das Preis-Leistungs-Verhältnis war großartig, wir hätten wahrscheinlich etwas mehr für eine Doppelkönigin bezahlt, aber ich bin mir nicht sicher, ob sie verfügbar sind, da dies mein erstes Mal in diesem Hotel gebucht hat und ehrlich gesagt habe ich mich nicht gefragt

Positiv:: Tolles Hotel, sauber und recht,

Negativ:: Die Betten sind zu klein (ganzer Seiten)

Positiv:: WiFi war so gut, wie versprochen.

Negativ:: Das Frühstück war eher langweilig, schlechter Orangensaft und Kaffee.

Negativ:: the bathroom didn't seem like they had taken their time to clean it. the bathroom sink handled were dirty. we got serviced but they still didn't clean the bathroom.

Positiv:: I enjoyed their front desk staff. Juan and the girls working in the back were amazing and offered great customer service and help with my check-ins, answered any questions I had and offered to help me with bags as well as any other request I had. Mind you this is the front desk staff, not management or the back office. I enjoyed their renovated rooms and their location which was close to the freeway and John Wayne Airport.

Negativ:: So I stayed there and the hotel did nothing to help me regarding the guests next door. I made repeated and repeated attempts to call the front desk and nothing was resolved. Finally, I found out that the hotel found the two guests who were making a ruckus in the front of the hotel but did not notify the on-site security or the police. As a result, the two guest made their way back to their friends or whoever room was next door to mine. After repeated calls to the front desk at 4 AM, 4:30 AM, 4:45 AM, and 5:00 AM I had enough. The two guests were outside of my room talking loud and smoking. I then opened the door to ask them to be quiet. Words were exchanged. Next thing I know the male party had a knife in his hands. I instinctively backed up and they made their way into my room. They were obviously high on something and talking jibberish. I then tried to exit the room and was blocked. In the ensuing conversation, the male party took my Wells Fargo debit card from my room desk table which was located by the front door. He moved to the side of the room where the female was at which point I made my way to the balcony and tried to yell out through the courtyard to the front desk. At that point, they exited the room and ran off. Subsequently, I went to make a police report waited for 3 hours at the Santa Ana PD and had to leave because I had appointments. They were notified and I filed a report online in the following days. The day the incident occurred I notified the front desk and Nicole the manager accepted responsibility and told me they would do whatever it took to fix this situation and that was not how the situation should have been handled. She promised to follow up with me and she would review their policy, the calls and the video of the incident. I have not heard from her since after repeated calls and attempted calls. Nothing. At this point, I am going to you for help. I am not looking to get my money back. I don't even want a refund. I think I am being fair and reasonable in asking for a free night at a hotel of my choice. I ask for this because I think it is fair and I don't feel that I should have to pay for the night that was a nightmare considering the fact that I was robbed and the hotel was negligent in their duties and responsibilities in ensuring their guest's safety. I am asking for a room at a hotel of my choice because I feel that I deserve a little more or an upgrade because of the horrible service I received from the hotel, the hotels' negligence in handling this matter at the time, their poor follow-up and the fact that they have been dodging my calls and requests to speak with their management team since the incident occurred. I am not and could not possibly make this up. It occurred, there is proof. A police report and the Orange PD (neighboring city) actually found the guy, cited him, released him and recovered my stolen Wells Fargo card. Here is the kicker for you. The guy took my Wells Fargo card and cashed fraudulent

Negativ:: 1. Wir geben das Zimmer, das wir angefordert haben, nicht an. 2. Das Zimmer, in dem wir übernachtet haben, wurde sehr sauber gemacht, und es gab Haare in der Dusche und eine halbe Rolle Toilettenpapier im Badezimmer. Und 3. Dies ist das wichtigste. Obwohl ich das Zimmer im Voraus über eine Reisesite gebucht und bezahlt habe, hat mir das Hotel auch den Aufenthalt mit der Karte, die ich ihnen gegeben habe, für den Sicherheitsdienst in Rechnung gestellt. Ich habe dreimal AMD Left Messages angerufen und noch immer keine Rückerstattung oder gar einen Rückruf über das Mattet erhalten.

Positiv:: The only thing nice I could say is the they have a refrigerator and microwave. Was was just so old and dirty and gross.

Negativ:: The rooms are not big and the air conditioning is in the front room and it gets so cold there and stays hot in the bedroom because the air doesn't flow there. Everything looks like it was original with the hotel which is old. The bathroom was so gross and dirty we didn't shower or give the kids a bath in the tub. It was just peeling off. We will never be staying here again!

Positiv:: Das Personal kennt mich und sind sehr aufmerksam

Positiv:: Das Zimmer war schön

Negativ:: Badewanne und Dusche waren verschimmelt und dreckig. Lüftungsanlage hat nicht funktioniert.

Positiv:: Wie war das Bett gemacht

Positiv:: The breakfast was really nice- bacon, egg, and cheese bagel made to order. The lobby was clean and modern. The outdoor eating area was fantastic. The pool and hot tub were nice.

Negativ:: Our room (located facing the parking lot) was outdated and old. The worst part was the air conditioner was old and made so much noise that every time it turned on (about every 15 minutes) it would wake us up with its loud roar and rattle. No one slept much at all and we were all cranky the next day. If it weren't for the great breakfast, I would give it 0 stars. Also, the front desk worker put us the wrong room at first and we had to relocate, which was a pain. But, she was nice and mistakes happen.

Positiv:: I actually like the fact that they are renovating. Its always great to see Hotels moving forward with in house improvements. Both my fiancé and I are getting in our late 20s and we look young for our age. I passed by a few staffs on my way to my car and I was noticed and greeted. It's nice to see that the staff do not discriminate against our age group and were courteous and friendly.

Negativ:: There are quite a few things that bothered us during our short stay with Clarion. The biggest was the power outage that occurred during the middle of the night. We woke and no electricity was available for hours. I thought it was a great necessity to always have a power generator in case of emergencies like this. Another was the replacement towels that we received the following morning. The towels were not just stained but very dirty along the edges. I am unsure of the reasoning for this but that was very unsanitary. I hope that was a one time thing and that others staying in the hotel did not get the same batch of towels. This was our first stay with Clarion and we are quite a bit disappointed. We hope to have a better stay in case we decide to book again in the future.

Positiv:: We enjoyed the comfortable bed, the clean room and the good service.

Negativ:: The stay for one night was perfect. We enjoyed our stay and we would like to stay there again in the future.

Positiv:: Lage, weil mein Meeting war 2 Minuten zu Fuß entfernt.

Negativ:: Das Hotel selbst ist ziemlich veraltet.

Positiv:: Schöne Gegend, das Zimmer war in Ordnung. Und das Personal sehr hilfsbereit

Negativ:: Im ersten Zimmer war das Waschbecken verstopft gestank kam bis ins Zimmer. Aber man brachte uns in ein anderes Zimmer

Positiv:: Das Personal war sehr hilfreich und nett. Kostenlose Plätzchen an der Rezeption beim Einchecken - unsere Tochter liebte das. Das Zimmer war recht groß und wir hatten alles, was wir brauchten.

Negativ:: Wir würden sogar von einem einfachen kontinentalen Frühstück profitieren, besonders wenn Gäste für einen Parkplatz 11 Dollar extra zahlen müssen. Das Frühstück ist ein wenig teuer, alles wird berücksichtigt.

Positiv:: Der Service war hervorragend. Personal freundlich und zuvorkommend.

Negativ:: Nichts

Positiv:: Alles außer die Größe der Zimmer war gut bis ausgezeichnet. Alles!

Negativ:: Das Zimmer war eng und komprimiert für 2 Personen, ansonsten ausgezeichnet. Wir werden auf jeden Fall wieder dort absteigen!

Positiv:: Tony, the breakfast guy. He was very attentive and knew what we wanted as we entered for breakfast. The desk staff in general were friendly and helpful. The pond/lake was pretty the general area very nice.

Negativ:: Towels, each day we had to call for towels. House keeping took the used towels but didn't leave replacements. Our phone didn't work for a few days but I was able to trouble shoot it and get it working again. There were a lot of young baseball players in for a tournament and I am sure they caused problems with the towels, they would go down tho the pool and grab towels to take to the beach so a few times we had to call for towels at the pool. In the name of conservation we could re use towels but there are so few places to hang the used towels for re-use they generally ended up on the floor then house keeping would take them and not leave replacements. My teenage daughter felt like the room was to small and dark. It was kind of cramped.

Positiv:: The manager Mr Kumar was very polite and granted me a early check in after driving 6 hours with the family. He Always greeted me by name. My daughter loved the lake with the duckies.

Negativ:: The beds were uncomfortable and the breakfast wasn't worth the 15 dollars per person

Positiv:: Friendliness of staff. Room rate is reasonable.

Negativ:: Difficult to communicate with cleaning staff. In seeing them on floor, asked them for a trashcan for the bathroom, box of facial tissues, etc and each of them could not understand. Had to ask at front desk for several times to finally get a trashcan. Towels were not replenished completely. For instance, only 1 bath towel would be furnished and face and hand towel would be missing. Suggestion: Have towels, tioletries, etc available upon request in an area behind front desk so housekeeping does not have to make a separate trip to a person's room. It appears time would be saved on part of staff plus one then has to wait until the staff comes by. Unusual and extremely bright night light does not turn off on top of coffee maker. Asked at front desk and a maintenance person was sent up. However, he did not speak English and could not explain or fix the situation. Instead he said I was in an Honor's Member Room. So we draped a towel over it at night to avoid the bright light shining all night long.

Positiv:: The room was very comfortable and clean, everything was fine.

Negativ:: no