Hotels in Santa Clara

Andy the concierge took care of us like an old friend.

Helpful and friendly staff who keep up with the demands and requests of the guest. Also, a very quiet and clean space that allowed us to get our rest.

Beautiful hotel. Nice garden patio area where room looked on to.

Food quality was below average. The 28$ filet mignon was tasty , but only half inch thick. The "baked" potatoe was steamed in a warming tray. The breakfast buffet was not worth the price, and sub par. Potatoes were hard and tasteless, pancakes were hard. Actually had better, and more choice, at free buffet with Best Western Plus. No restaraunts or meeting spots to watch games or get snacks on weekends, or afternoons

The room itself was great! It was definitely a sight for sore eyes when we checked in late into the night. But the staff were pleasant and cheerful. I'd book again hands down. Thanks for the stay!

WLAN free of charge, quiet room, well equipped

At the check-in they did not use the booking.com confirmed rate. However, this was corrected later on

Fruehstueck inklusive, zentrale Lage

Tueren nicht schallisoliert

There was a fridge and a microwave, a couch, many pillows etc standard room nothing extraordinary

Remote did not work had to go change it, carpet was so filthy that when I walked barefoot for a few minutes my feet were black it's disgusting

Dried poop on toilet bowl from who knows when. Dirt everywhere. Uncomfortable pillows. TV did not work properly. Water bottle dispenser outside out of order for 4 days. It goes on an on.

Nothing

The hotel does exhibit some age, but is well kept, located near family we are visiting, clean, staffing always very accommodating, parking is covered. The daily breakfast is excellent, represents a great value, eliminating the need to go off site.

No complaints

The location was were we wanted to be.

The first bed we had was hard. They did upgrade us to a better room and bed. The TV in both rooms did not work properly. Because of the low number of guests, the 'Breakfast' was skimpy and the coffee was poor.

Walking distance to Levi Stadium. Email for online check in and extra towels. Clean. Helpful staff.

Rooms tiny with 2 beds which are more like extra wide twins than doubles. Bath also like closet. Motel like format. Room rate of over $300 ridiculous. Worst value ever.

Everything else but the tub was amazing. The bed was comforting and the staff was great. They really are just super friendly and very welcoming. I would recommend staying here. It's affordable for what they offer.

You can easily notice that they used like those dry wall putty things to fix tares in the tub. It really looked dirty than upkept.

From the moment you enter the lobby, the blast of painted-over, allegedly-renovated cigarette-saturated waft almost knocks you off your feet. Even the "renovated" rooms feature popcorn ceilings and the stench is unbearable. Guess they should have burned it to the down and started over. I will ever stay in an Embassy Suites again.

At least once a year, our girls will have a dance competition/convention down the road at the Santa Clara Convention Center. We always choose to stay here instead of the hotels that are a bit closer. It's quieter, roomier, and besides, it only takes 5 minutes to drive to the convention center. (You could spend 5 minutes just waiting for an elevator at the other hotel!) The complimentary breakfast is excellent, and definitely a plus! We'll certainly come back again!

Proximity to buisiness event; quiet

Resturant not open

The hotel is conveniently located for car access to Santana Row and the Valley Fair Shopping Mall and has onsite parking facilities. The room was nice and comfortable but nothing fancy. We stayed there as we wanted to be close to the shopping areas.

Good breakfast and the room was nice for a short stay. The lobby and common areas were very nice. Front desk staff was very nice, fast, and efficient.

Room was rough around the edges. Traffic sounds from the highway were very loud in the room. The bathroom needed some repairs - the shower was nearly impossible to turn on the valve was so stiff. Bar staff was slow and rude.

I liked the drink coupon. The service was great . Our room was very nice and clean.

There was too many kids around . The pool was kinda of tiny and dirty. I saw dead fly and a bandaid so I didn't get in the pool.

Clean rooms with feel of knowing they are clean

Ac went out. Super hot. Small beds

Fancy, various locations to eat and enjoy yourself with partner and great America in a 13 min drive distance just a great stay after all and great valet service

Beware of an extra 100$ charge at check in just in case you break anything in the hotel but will be refunded after check out and line is to long with no one trying to help them out to make the line go faster

Clean, safe, nice hotel and the staff was very nice.

Not knowing we had to pay parking $36. It would have been helpful to know we would have to spend additional $ for parking. The room was small. They put us in an older part of the building. No elevator and with a handicap parent it was to far to walk.

First come fist serve on selecting bed

Was given a double bed instead of a king. Uncomfortable and had to sleep in two different beds

The design of the hotel is amazing! I love the modern feel and everything feels new.

Downside was I came on a day where teenagers called "future business laws of America" were staying for the weekend. They were loud and obnoxious in the hallways, elevators, and at the pool. It seemed like I could never get away from them!

Gemütliche Zimmer, Nettes Design der Häuser

Das versprochene kostenlose Wlan geht nur im Rezeptionsbeteich, nicht jedoch in den Zimmern.

gutes Preis-Leistungsverhältnis

Frühstück war eher ein "Notbehelf" lieber auf externe Möglichkeiten hinweisen

Despite being in an outer corner room on a very busy intersection, it was extremely quite in our room. We did hear sirens a few times but nothing too bad. Our room was very clean and comfortable with pleasant decor. The breakfast was plenitful and with a fair amount of options. The bed and pillows were both very comfortable. We have stayed here before and would definitely stay again as well as recommend it.

Only a slight nit pick, but I would suggest maybe updating the down comforter in the room we stayed (3257) or others possibly. Ours definitely had seen better days and was a lot more worn out than what I would expect from a Joie de Vivre hotel. Do something to fill the gap at the bottom of the door to the room, it's too big allowing air come in and a bit of noise from the hallway.

Chintzy Internet that requires reauthenticating every day. Location is not convenient to highways.

the location, cost and breakfast

Leider nur die relative Nähe zu San Francisco.

Sehr abgewohnt und auch sehr schmutzig. Wohlfühlen ist hier selbst für tolerante Gemüter nicht möglich. Selbst für eine Nacht nicht zu empfehlen!

Good value for the money.

My room was nearby the ice machine, which was very noisy. WiFi connection speed was quite poor.

The room was clean and tidy. Very simple, no art or decor to speak of. The lobby looked new and modern. Staff was very professional and nice.

The HHonors floor was still in carpet from the 90's. Very old and out-dated. The room was very dated as well. My daughter who is 5'4" could press on the ceiling tiles, they were so low and old.

Love that every room has their own balcony for fresh air. Great ammenities down stairs and friendly staff! I always enjoy the excellent customer service here. The location of the hotel is convienent, close to restaurants, shopping, and airport.

Going in and out of the parking lot became an issue. At the Doubletree guests have the option of valet or self park (you are charged a nightly fee per night). We chose to self park, upon entering and exiting guests must use a parking ticket to do so, the parking meter ended up not working so we'd be stuck for 15-20 minutes along with everyone else trying to get out. They should use room keys for this versus paper tickets that eventually get bent out of shape.

I loved the staff in the front desk, very polite and offered us the rewards program.

Absolutely nothing

Perfect for attending an event at Santa Clara University. Staff was very pleasant and place was so convenient.

Plenty of free parking.

The work desk didn't have a single electrical available nearby, not even one. I had to unplug the phone to use that outlet for my laptop. The safe in the room was not working. I stayed there 3 days and it was not fixed. If you are on the side facing the street (Montague Expressway), the car noise is very loud. Noise insulation from the windows is very poor. I'd stay somewhere else. There is another Hyatt hotel on First Street which is usually better (their wifi is worse though).

Near our rlatives and clean. Hospitable front desk!

Room furniture was aging, arrangement ofkitchen and closet made space seem small

The beds were confortable and the rooms clean. They changed me to 3 different rooms in 5 days because of several issues so I get the chance to try several beds. The staff was friendly.

The outside of the building looks more like a motel and the carpets looks old. In my first room, the AC was broken and it was 80F. They moved me to another room the next day just under the construction. The renovation was going from 8:30am until 6pm weekend included. Add the noise of the airplanes taking off, this hotel was the noisiest place I ever stayed. The hotel is directly under one of the runaway of San Jose airport and not next to it so the noise is higher than any airport hotel I stayed in the past. The food was terrible. I ate outside after my first breakfast there. There is no restaurant on-site or nearby. Their parking shares the parking of a fastfood but I don't call this a restaurant to eat. The neigborough was really not nice (industrial looking). I would never come back here.

I've always thought La Quinta's were great motor hotels, but I was not expecting to find such a beautiful modern style design, like other boutique hotels. The room was clean, the hotel staff were great. Access to WiFi was easy. And It took me less than ten minutes to get to the airport.

There are not a lot of dining choices near by, but it gave me an excuse to explore the city. I found some great restaurants about ten minutes away.

Das Frühstück war ausgezeichnet.

The newly renovated rooms and baths are simple and elegant. The Hedley Club lounge serves good food & cocktails. Conveniently located in downtown San Jose, short walk to Convention center.

The room lacked many standard amenities: 1) password protected, high speed Wi-Fi (Wi-Fi was free, slow and unsecured) 2) in room safe large enough to fit a laptop 3) stocked mini-bar (empty mini-fridge provided but there were no vending machines or in hotel shop to buy snacks & drinks) 4) in room guide/magazine with local/city info

room service was delicious and fast. Stay was very comfortable. Beautiful large bathroom. Great location.

Terrific and diverse breakfast compared to other hotels at this level. Very quiet. Upscale deco and room appointments, but functional. Particularly like that the room was reader and personal electronics-centric, with nice built-in AC outlets on both sides of the bed stand in addition to adjustable reading lights on the outside of each bed's headboard, so that the person sleeping on the outside to the center lamp could also have light to read or whatever without having to employ a headlamp. Very nice upscale shower and bathroom with the minor caveat listed in critiques. Green flush options always nice to see.

Adjusting the shower head away from yourself while the water heats up was a a little less than optimal and would have been impossible from anyone much shorter than about 5'4" (average height for American women). The valve that switches the water from the main head to the handheld head was way up there out of obvious view.

freandly personal. good location convinuse parking and reasanable budget.

Ease of access close to shops & restaurants

Don't expect to sleep much at night! The Heating/AC unit in all the rooms are so noisy that, not only was I waken up by the one in my room each time it started, but also when the units in the rooms on either side started as well. For the price, it is very disappointing.

Excellent bed, friendly staff who also gave us traffic update

Shower was either scalding or freezing, mostly freezing. Thought breakfast was included, but it was $12.95. Paid $17 for 3 incinerated taquitos and an iced tea for dinner.

I loved staying here. The manager was the best I have ever seen. Made it everything feel nice. Even offered his charger for my phone which I used while I was there.

This place is so convenient and has a shuttle to the great mall.

I thought the layout of the room was nice.

I felt the walls were too thin. I can literally hear everything from people next door to above. I was able to hear my husband on a phone call outside walking towards our room.

Friendly and helpful staff. Great breakfast. Excellent location for our purposes. Clean and comfortable rooms.

The location is in a very nice area of Campbell. You can walk to Downtown Campbell with ease and there are good dining options around. The breakfast is very good; it proved beyond expectations.

This place is shady and dirty. The jacuzzi wasn't officially closed during our stay....but the grey grime floating in it did not entice a dip. The walkways were covered in trash and bird feces. Cobwebs adorned the railings throughout the complex. Some of the doors DO NOT latch completely; in your carelessness it could be very easy to leave the door completely ajar. The shades and curtains do not cover the windows entirely, leaving late sleepers suffering through sunlite.