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no coffee or tea machine in the room; everyplace has that nowadays.
Staff was very kind, they did solve every problem Once the room was not maked up
I liked the wood floor instead of carpet. No microwave in room, ice hard to find.
The proximity to the event I was attending. I was put in a smoking room when I had asked for non smoking. This was fixed with some trepidation only because one of the guests has a heart condition and can't stay in such a room.
down town location,inexpensive,great staff,
Good location, free parking, free coffee in the morning at the front desk. Small swimming pool with long opened hours. I have booked nonsmoking room, but the tobaco smell I felt during all 3 my nights staying in the motel. The very first day of my staying I asked for a hairdraiyer, but unnfortunately all these days I didn't see it.
Conveniet location. Bed very comfortable. Bathtub was extremely slippery for showering/ no mat.
A good motel in an attractive part op scotsdale for een good price The size of the room could larger
The cost and location by the mall Two cramped for two beds. should only have one
The motel room was very reasonably priced and covered the bases of what we needed
Location was good for what I needed No, most everything was fine.
AC worked but only high and the coldest setting. Really was too cold to leave on and got too hot to leave off. Unit didn't even have the protective cover on it, just exposed heating and cooling coils.
I had the misfortune to be hospitalized at the time of our check-in. I phoned the hotel and told them my wife, who has a different surname, would be checking in for both of us a little late. They said it would be no problem. Yet when my wife arrived, they told her they had no room available despite our confirmation number. The woman at the desk said their website was having problems and it wasn't their fault that they could not honor our reservation. They said they had a room for her at another hotel some distance away. My wife did not want to be further away from the hospital so she was distressed but got in the car and drove to the second location anyway. When she arrived, she was horrified. Apparently it is a place that attracts exclusively men who were gathered around the lobby smoking and staring at her. They made her feel unsafe. When she drove back to the first hotel to explain that she did not feel comfortable staying in the second, they told her it was "too bad" and that they were going to charge us anyway. This is unconscionable. Avoid this place at all costs! Later, a Scottsdale native told us that what probably happened is that someone offered them more money for our room which had been booked months earlier. We were there during the Spring training season when the rooms are jacked up twice as high as usual. So we had paid a lower price having booked very early. It's entirely possible that a baseball fan walked in and offered them a lot more money for the room. I would not be surprised if this is the case.
Das Frühstück war sehr lecker, heiß und frisch. Das Zimmer war nett am ersten Abend Housekeeping brachte uns nur saubere Handtücher und hat für 2 tage von unserem 4 tägigen Aufenthalt keinen Service auf unseren Zimmer gemacht. Wenn die Zimmermädchen unser Zimmer sauber gemacht haben, war es eine sehr schlampige Reinigung. mir wurde unangenehm beim personal, sie beobachteten uns immer... ich hatte gehofft, dass es keine schwarze Sache war.
Staff was friendly. This was the dirtiest room I have ever stayed in. The carpets, doors, comforter, even one of the towels were dirty! The continental breakfast was a joke, and there were only 3 tables with hardly enough room for 6 people to be in there at a time. The neighborhood wasn't very nice, but I was trying to find something cheap within walking distance of the convention center. I walked it, but it was a bit of a hike. You get what you pay for, and at least I didn't pay much.
Our overall stay was decent. Quiet, never any interruptions. What I didn't care for, the pool was absolutely disgusting. After taking a shower, we discovered our feet were dirty. We discovered it was the carpet making our feet black! Also dropped some jewelry between the bed and night stand, reached down to grab it and pulled back a handful of what appeared to be cookie crumbles..upon further review there was tons of food crumbs, some hair accessories and other items, that were not ours.
Close to the downtown area. Within a few minutes walk to ballpark, arena, and convention center
The room was supposed to be smoke free, but reeked of smoke including bedding, towels, etc and the smoke alarm had the battery removed. The place was so dirty I had to was off the light switch and the phone before touching either. I asked for a different room, the manager told me no, I checked out one hour later because I couldn't breathe in all the smoke.
Bad Wi-fi condition, breakfast with minimum menu. If you are looking for relatively cheap accommodation, it's fine, but I still think I overpaid.
The room was clean but had no wastebaskets. Toiletries provided were lotion, lotion and conditioner. The plumbing produced lots of noise when I or the room next door tried to take a shower, and the water was only lukewarm. Breakfast was pretty good compared to other Super 8s I have stayed at.
Decent deal clean good price hot water . Not bad , not 5 star but it was 36$ tax included so
Closeness to the airport. Very dirty. Very rundown. Extremely dodgy people walking around the hotel at all hours of the night. Loud from the passing interstate. Lots of places where your car might be rocked. Women of loose morals knocking on the door very late and offering their services. Stay away!
nothing dirty sheets, crappy pillows - you had to dodeg the pimps and drug dealers to go to and from your room
Price Close to the airport Almost all of the surfaces were sticky! Stains on the pillow cover. Noise of the adjacent highway! Noise of the 18 wheelers that park there. Homeless people around there.
Nothing First, when I went to go check in the clerk made me wait for like 10minutes while she counted her drawer. Then she received a phone call and was helping the person on the phone while I just stood there. No apologies or acknowledgement afterwards. Second, the facility sucks. Lastly, at night I went to dinner with friends when I returned there were bikers cover the entry way, there people out fighting and smoking. My friends feared for me staying there by myself so I ended staying at their airBnB. I am currently on my way back to motel to get my stuff and run out of there.
Very friendly staff and security. Very shady-looking people hanging out around the motel at all hours of the night. Not a good neighborhood. The room did not have a fridge to keep your food/drink cold.
The lady at the reception desk when we checked in was fantastic, very sweet and super helpful. She is the only reason we stayed in this disgusting motel and didn't immediately go back to Flagstaff. We would have been a lot more upset and probably would have left demanding our money back had she not been so kind to us. The lady who worked the evening of March 15, 2015 deserves a raise! The lady when we checked out was also nice but was unprofessional and more concerned with what was on her phone. Overall, we did get what we paid for I suppose. The location was super convienent, it was 10 min or less away from everything we wanted to do. Just glad we only stayed for one night. I will also admit that the bbqs by the pool are a genius idea! A familiy staying there was bbq-ing up a storm and it smelt AMAZING. haha The hotel resturaunt was also actually really nice! The room was disgusting. Utterly disgusting. Cheetos stuck to the carpet, all of the trash cans full, all the towels were damp, no toilet paper, used soaps, dirty mirrors and counter tops, smelt like dog pee, cigarette burns in the sheet/bed, beds were super questionable, pillows smelt mildewy, and only half of the outlets worked. We ended up using our clothes for pillows and ended up sleeping on top of the comforter just because we didn't want to sleep inside. The most staff seemed overworked and underpaid. The rest seemed lazy. And by internet they do not mean WiFi, they mean a tiny computer from the 80s in the lobby... That may or may not work.
It was cheap and staff were friendly. There were a lot of lingering people at all hours. Someone called our room at 1 am. The second night someone knocked on our door after midnight. Overall, a very sketchy place.
The room was a complete DUMP! Ripped chair, and old rotten food in the refrigerator. I was afraid for my life, and that I would wake up and my car would be gone...
Expedia either screwed up booking or they overbooked and we got screwed. Booked a room 3 months in advance and they were not helpful at all
It's close to where I'm going The location is creepy
Studio Zimmer haben Kühlschrank, Mikrowelle und Kochplatten. Hotel hat Bettwanzen!! Türen und Wände sind sehr dünn und so gibt es eine Menge Lärm. Die Kissen und Decke/Matratzen sind unbequem. Hotel hat kein Shampoo/Spülung, nur Seife von schlechter Qualität. Die Handtücher waren klein und rau.
Price They offer wifi with a charge but it never worked and their business center was out of service
We stayed at the Inn for a week. Staff was friendly and informative. Nice pool although the weather was a little too cool to jump in. We wanted a safe and comfortable place to sleep and that is what we had. We would stay there again. It has been about 8 year since we had been in Phoenix and sadly, the MetroCenter area seems to be a bit run down. More homeless than I had remembered and I'm sorry to see the condition of the area deteriorating. Not the hotel's fault but location could scare some people off.
The cute black girl at the front desk. It took an hour to get internet after paying $7 for it.
I liked the location. There were many businesses and restaurants very close by.
The room was n ice and clean, and the location was very convenient. Plenty of restaurants nearby and easy to get to from the freeway.
Shower fixture not attached to wall, hanging down. Grout in wall tile is mildewed. Poor repair evident. Cleanliness lacking. I decided to NOT shower.
Free soap? Nothing worked. The fridge didn't work, the location was terrible, the trash was run at 4 AM right outside my bedroom, my keycard kept getting erased so I'd have to wait in the long lines just to get back into my room. How they handled room payments (I rented the room ahead of time, but they didn't take the money until I stayed.) I'm lucky I rented online through a travel website; I would have been very upset had I paid the $100+ they were charging. It certainly wasn't even close to worth $100 a night.
Es war ein Nichtraucherzimmer, das nach Zigarettenrauch roch. Die Handtücher waren fleckig. Die Zimmer sollten wieder gestrichen werden.
Gute Lage zu haben, um Phoenix. Freundliches Personal an der Rezeption. Das Frühstück war gut. Die Betten sind nicht sehr bequem. Zimmer Teppiche etwas schmutzig.
Nothing Opening the door with two teenage girls and the room smelling like marijuana !!!
Nothing WAY overpriced!!!!
I liked nothing Room smelt of Marijuana, no hot water, was charged $112 extra for no reason. Front desk person lied to us.
close to where I needed to be no breakfast
room was clean and new curtains beautiful carpet pool was super clean. nice micro wave and refrig.
The staff was very nice. I spoke to a Hotel Employee because we were going to be after 6pm to check in and he told me it was not a problem he would note the reservation. When we finally arrived the girl at the counter checked us in quickly and got us Its not in a good area. I was not familiar with the area at all when I booked the room.
Location Beds were OK but not the greatest.
The way that the room looked. The rooms were a little too small for me.
This guest did not leave comments about this hotel.
Room not ready at check in time. Booked double bed but was given single bed. My two teenage kids and myself and my husband had to sleep in one bed. Worst hotel experience ever !
Location was okay and convenient. several loitering from people in the area, Loud announcements over the intercomm telling individuals to leave the premises or police will be called. Pool was filled with debris, no stairs located in the back area, top blankets were wrinkled not clean
I was not robbed, burgled, assaulted, battered, or killed. SO that was nice. The door having been kicked in, and the lock not functioning. Cigarette burns in the sheets. The rooms (we moved) smelled like smoke. There was a crackhead next door. Just about everything that could suck did, and to the maximum extent possible.
The price for one night is unbeatable. The room was nice. Very modern. And the lighting was absolutely amazing. Perfect mirror to take selfies in. I have never delt with such horrible customer service. CeeCee from front desk was extremely rude and had no sense of customer service.
Checking in was a complete nightmare. After we checked in we couldn't access our room till it was cleaned. Finally went to our room only to find someone had been given our room. Given another room and that one looked as if someone had been murdered in our room. Box spring has huge blood stain that didn't look that old. Drug deals, homeless people, prostitues, gun shots. Absolutely horrible and I have no clue how they are even open. Worst hotel ever!!
Filthy dirty motel. Not worth the price. The motel is a hangout for criminals, drug addicts and prostitutes. Rooms that were supposed to be non-smoking reeked of stale tabacco odors. Horrible hotel. Swat squad with subscribe guns were active on the premises.
Nothing . I liked nothing about this place . Roaches alive and dead all over it was so nasty within two minutes of being in the room I regathering my shit and left . Nastiest place I've ever thought about staying . Renting to the drug locals and didn't feel safe at all . Just nasty ... Stay away from here Roaches , the other people staying , noise , toilets stained and sink stained . And live and dead roaches everywhere . Disgusting ... Immediately left and found another motel to stay in .
Proximity to Fry Bread House restaurant. Really shady part of town and sketchy people. They advertise WiFi, but it costs extra. I worried about the security of my car and it was loud.
Liked the location, room size, price and customer service DID NOT like bugs and roaches in the room, had to get my own bug spray, fees for WIFI, no breakfast included
I liked that I had shelter I didn't like the burn holes in my cover the weird leakage when I flushed or washed my hands
The staff was excellent...both the office and cleaning. The free wifi was a pleasant surprise. The shower worked well. The beds were comfortable. The room was terrible. It must have been put up in the early 1900's. There was a patch of flooring missing in the bathroom that was 1 foot square. The desk chair was ready to collapse. The TV was ancient and poor reception. When you pulled up the knob for the shower the faucet pulls out of the wall. Basically it was in terrible repair.
The location was great; iHop, Taco Bell, and Carl's jr next door. Also, most place that we traveled was about 10 - 15 minutes. The pool and jacuzzi was awesome! No LCD tv for us. It was a tube tv. Most channels didnt work. Beds were more on the stiff side. Price was not so worth it, but beggers can't be choosers.