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Bad Wi-fi condition, breakfast with minimum menu. If you are looking for relatively cheap accommodation, it's fine, but I still think I overpaid.
Our overall stay was decent. Quiet, never any interruptions. What I didn't care for, the pool was absolutely disgusting. After taking a shower, we discovered our feet were dirty. We discovered it was the carpet making our feet black! Also dropped some jewelry between the bed and night stand, reached down to grab it and pulled back a handful of what appeared to be cookie crumbles..upon further review there was tons of food crumbs, some hair accessories and other items, that were not ours.
Staff was friendly. This was the dirtiest room I have ever stayed in. The carpets, doors, comforter, even one of the towels were dirty! The continental breakfast was a joke, and there were only 3 tables with hardly enough room for 6 people to be in there at a time. The neighborhood wasn't very nice, but I was trying to find something cheap within walking distance of the convention center. I walked it, but it was a bit of a hike. You get what you pay for, and at least I didn't pay much.
Close to the downtown area. Within a few minutes walk to ballpark, arena, and convention center
Overall standard motel, good pool, standard rooms, great location, great service. Had a room that smelled terrible. I asked the front desk and they were willing to swap rooms, or go in to thoroughly clean it. I swapped rooms, with no hassle and no questions asked.
Clean, spacious, great location and great value. Pillows could stand replacing. They were clean but no support.
We checked out two days early cause it just wasn't what we wanted. Wifi was weak. Breakfast was over by 9 but when I wet at 850 it was already over. Overall experience lacked comfort.
The cost and location by the mall Two cramped for two beds. should only have one
The motel room was very reasonably priced and covered the bases of what we needed
down town location,inexpensive,great staff,
Good location, free parking, free coffee in the morning at the front desk. Small swimming pool with long opened hours. I have booked nonsmoking room, but the tobaco smell I felt during all 3 my nights staying in the motel. The very first day of my staying I asked for a hairdraiyer, but unnfortunately all these days I didn't see it.
The proximity to the event I was attending. I was put in a smoking room when I had asked for non smoking. This was fixed with some trepidation only because one of the guests has a heart condition and can't stay in such a room.
I liked the wood floor instead of carpet. No microwave in room, ice hard to find.
no coffee or tea machine in the room; everyplace has that nowadays.
Staff was very kind, they did solve every problem Once the room was not maked up
A good motel in an attractive part op scotsdale for een good price The size of the room could larger
Location was good for what I needed No, most everything was fine.
The staff was excellent...both the office and cleaning. The free wifi was a pleasant surprise. The shower worked well. The beds were comfortable. The room was terrible. It must have been put up in the early 1900's. There was a patch of flooring missing in the bathroom that was 1 foot square. The desk chair was ready to collapse. The TV was ancient and poor reception. When you pulled up the knob for the shower the faucet pulls out of the wall. Basically it was in terrible repair.
Room was fairly clean, and a McDonalds was within walking distance. When I arrived, Juan at the desk said the credit card I used to book the room online was declined, even though I had been using it all day purchasing gas on the road. He said he'd run it again and then told me it was still declined. I called my credit union while in the lobby and they told me, there was no record of either transaction, just the gas and other items I'd put on the card, and there was no reason for the card to be declined. I told my credit union I'd go ahead and pay cash. When I asked for a receipt for the room, I was told they would bring it to my room later. Three hours later I asked Juan again and he said the system was still down. I asked if I could just get something in writing to prove I paid. He said he'd put the receipt under the door later. I told him thank you that I needed the receipt to get reimbursed. I never got the receipt and I had to leave at 4:00 AM. It felt like a scam to me, to pocket the rent. The TV was disconnected, with the AC, it took most of the night to get the room cool enough to sleep.
This is the worst hotel I have ever been in. The room was full of bugs and had holes in the walls that the people in the next room could see through. It was about 140 degrees and the Aircon did not work. There were nasty prostitutes and crackheads lurking outside the rooms and the management were rude and refused a refund when I walked straight out and went to a better hotel. DO NOT STAY HERE!
It doesn't cost that much to get blankets, sheets, and pillowcases that don't have holes in them. That would have significantly improved my stay. My bathroom has recently been redone, but the bedding is what made it a 1 star in most categories.
It was cheap and staff were friendly. There were a lot of lingering people at all hours. Someone called our room at 1 am. The second night someone knocked on our door after midnight. Overall, a very sketchy place.
Nothing First, when I went to go check in the clerk made me wait for like 10minutes while she counted her drawer. Then she received a phone call and was helping the person on the phone while I just stood there. No apologies or acknowledgement afterwards. Second, the facility sucks. Lastly, at night I went to dinner with friends when I returned there were bikers cover the entry way, there people out fighting and smoking. My friends feared for me staying there by myself so I ended staying at their airBnB. I am currently on my way back to motel to get my stuff and run out of there.
Price Close to the airport Almost all of the surfaces were sticky! Stains on the pillow cover. Noise of the adjacent highway! Noise of the 18 wheelers that park there. Homeless people around there.
The lady at the reception desk when we checked in was fantastic, very sweet and super helpful. She is the only reason we stayed in this disgusting motel and didn't immediately go back to Flagstaff. We would have been a lot more upset and probably would have left demanding our money back had she not been so kind to us. The lady who worked the evening of March 15, 2015 deserves a raise! The lady when we checked out was also nice but was unprofessional and more concerned with what was on her phone. Overall, we did get what we paid for I suppose. The location was super convienent, it was 10 min or less away from everything we wanted to do. Just glad we only stayed for one night. I will also admit that the bbqs by the pool are a genius idea! A familiy staying there was bbq-ing up a storm and it smelt AMAZING. haha The hotel resturaunt was also actually really nice! The room was disgusting. Utterly disgusting. Cheetos stuck to the carpet, all of the trash cans full, all the towels were damp, no toilet paper, used soaps, dirty mirrors and counter tops, smelt like dog pee, cigarette burns in the sheet/bed, beds were super questionable, pillows smelt mildewy, and only half of the outlets worked. We ended up using our clothes for pillows and ended up sleeping on top of the comforter just because we didn't want to sleep inside. The most staff seemed overworked and underpaid. The rest seemed lazy. And by internet they do not mean WiFi, they mean a tiny computer from the 80s in the lobby... That may or may not work.
Decent deal clean good price hot water . Not bad , not 5 star but it was 36$ tax included so
The room was a complete DUMP! Ripped chair, and old rotten food in the refrigerator. I was afraid for my life, and that I would wake up and my car would be gone...
Very friendly staff and security. Very shady-looking people hanging out around the motel at all hours of the night. Not a good neighborhood. The room did not have a fridge to keep your food/drink cold.
It's close to where I'm going The location is creepy
Closeness to the airport. Very dirty. Very rundown. Extremely dodgy people walking around the hotel at all hours of the night. Loud from the passing interstate. Lots of places where your car might be rocked. Women of loose morals knocking on the door very late and offering their services. Stay away!
I liked that I had a bed for the night. I didnt like the fact that it appeared that the motel was used as a discreet place for truckers to meet prostitutes and that I felt like I was going to be robbed at any second.
nothing dirty sheets, crappy pillows - you had to dodeg the pimps and drug dealers to go to and from your room
Nothing . I liked nothing about this place . Roaches alive and dead all over it was so nasty within two minutes of being in the room I regathering my shit and left . Nastiest place I've ever thought about staying . Renting to the drug locals and didn't feel safe at all . Just nasty ... Stay away from here Roaches , the other people staying , noise , toilets stained and sink stained . And live and dead roaches everywhere . Disgusting ... Immediately left and found another motel to stay in .
Checking in was a complete nightmare. After we checked in we couldn't access our room till it was cleaned. Finally went to our room only to find someone had been given our room. Given another room and that one looked as if someone had been murdered in our room. Box spring has huge blood stain that didn't look that old. Drug deals, homeless people, prostitues, gun shots. Absolutely horrible and I have no clue how they are even open. Worst hotel ever!!
I liked that I had shelter I didn't like the burn holes in my cover the weird leakage when I flushed or washed my hands
Filthy dirty motel. Not worth the price. The motel is a hangout for criminals, drug addicts and prostitutes. Rooms that were supposed to be non-smoking reeked of stale tabacco odors. Horrible hotel. Swat squad with subscribe guns were active on the premises.
Proximity to Fry Bread House restaurant. Really shady part of town and sketchy people. They advertise WiFi, but it costs extra. I worried about the security of my car and it was loud.
I liked the location. There were many businesses and restaurants very close by.
The cute black girl at the front desk. It took an hour to get internet after paying $7 for it.
Shower fixture not attached to wall, hanging down. Grout in wall tile is mildewed. Poor repair evident. Cleanliness lacking. I decided to NOT shower.
We stayed at the Inn for a week. Staff was friendly and informative. Nice pool although the weather was a little too cool to jump in. We wanted a safe and comfortable place to sleep and that is what we had. We would stay there again. It has been about 8 year since we had been in Phoenix and sadly, the MetroCenter area seems to be a bit run down. More homeless than I had remembered and I'm sorry to see the condition of the area deteriorating. Not the hotel's fault but location could scare some people off.
The room was n ice and clean, and the location was very convenient. Plenty of restaurants nearby and easy to get to from the freeway.
Price They offer wifi with a charge but it never worked and their business center was out of service
The way that the room looked. The rooms were a little too small for me.
This guest did not leave comments about this hotel.
I liked nothing Room smelt of Marijuana, no hot water, was charged $112 extra for no reason. Front desk person lied to us.
The staff was very nice. I spoke to a Hotel Employee because we were going to be after 6pm to check in and he told me it was not a problem he would note the reservation. When we finally arrived the girl at the counter checked us in quickly and got us Its not in a good area. I was not familiar with the area at all when I booked the room.
close to where I needed to be no breakfast
room was clean and new curtains beautiful carpet pool was super clean. nice micro wave and refrig.
Room not ready at check in time. Booked double bed but was given single bed. My two teenage kids and myself and my husband had to sleep in one bed. Worst hotel experience ever !
location and price I didn't like the idea of a bedunder the ac answer to the4th question yes and I did Friday of that week to a mr. Mike johnson
Location was okay and convenient. several loitering from people in the area, Loud announcements over the intercomm telling individuals to leave the premises or police will be called. Pool was filled with debris, no stairs located in the back area, top blankets were wrinkled not clean
Location Beds were OK but not the greatest.
Location Seems shady...a lot of traffic and the security guard is just plain rude...not you mention I had to pay for high speed internet. It never worked. And a pool? Yes. But empty.
pool No downstairs rooms
Nothing it was a rat hole Everythung ,mainly the druggies were bad ,up all night long couldnt get any sleep, went to work the next day a wasnt orductive at all
There were the only one who had rooms available due to some convention It was a bad experienceAt 3:30 pm they still in process to clean the room after the prev guestsEverything was badNever again this company
I like I got there before check in time and they had a room ready
It was kind of stinnky No blankets