Das einzige war das coole Design des Hotels. Sonst gibt es eigentlich nicht viel positives zu erwähnen. Das Zimmer war für den Preis sehr klein. Die Hotelgäste sind fast ausschliesslich aus der versnobbten amerikanischen Oberschicht. Vorallem die Jugendmannschaft der Reichen ist stark vertreten und benimmt sich auch entsprechend...:-( Das Personal ist natürlich der Klientel entsprechend eingtestellt. Der Basslärm der hauseigenen Disco ist bis ins Zimmer und bis in die frühen Morgenstunden zu hören und an erholsamen Schlaf ist so nicht zu denken. Fazit: Das Hotel ist nichts für Gäste die nicht um Party zu machen dort sind!
In der Vorsaison ausgezeichnetes Preis-Leistungs-Verhältnis. Schöne Poolanlage, grosses komfortables Zimmer.
Sauber, tolle Lage. Die grauhaariger Mann mit einem schnauz, dass war im Dienst am Abend spät, dass war sehr unfreundlich.
Sehr schöne und gepflegte Poolandschaften, guter Service, hervorragendes preis-/Leistungsverhältnis Die dauernde Berieselung mit Musik an den Pools
Staff were friendly and accommodating. Beautiful resort.
Great renovation with comfortable rooms and all amenities. WiFi was fair but should be improved. Pool area needs staff to remove cig butts and not pour drinks out in seating area around pool...unsanitary and lazy. Some bar tenders made people wait a lot longer for drinks at bar where as wait staff were good.
The lobby music was our era. Decor is in orange, gold, avocado and very nice. Zuzus the onsite restaurant was outstanding. All the staff was professional and pleasant. The AZ driver John was very professional and pleasant. We travel with my husbands seeing eye dog and were accepted nicely. Highly recommend this hotel. The loud music at the pool was not era but modern with a "bump bump" sound. Great for young couples but not for us seniors. No surprise here! The poolside rooms were well insulated so it wasn't an issue.
Reservation and check in process was seamless; especially appreciated ability to check in early after international travel. Lobby smells incredible: reminds me of Hawaii and soap/shampoo/etc in room also smelled wonderful. Love the overall decor and retro vibe of hotel, plus pool is one of my absolute favorites: ample seating, great sun and great bar (service and prices)! While valet was wonderfully helpful and overall service fine, after finding a small roach in bathroom and being surprised by cost of daily valet (that it wasn't included), I felt a little underwhelmed by value. I travel often for business and this certainly didn't meet my elevated expectations of luxury or service.
space is cool but as with most of these boutique hotel projects reconstruction is starting to show wear there is a new giant building project going on across the road and they start construction at 7:00 am checked in after hours took us three attempts to get our room even gave us keys to someone elses room by mistake
Unique hotel with great style. Comfortable and relaxed.
The location and ease. Our sink was clogged when we arrived.
Beautiful grounds, staff was great, beds were quite comfortable Breakfast buffet a little pricey
Close to the areas we wanted to visit, very clean & easy to find. Staff were very friendly, good facilities.
Pool was pretty good, nice gym setup, good food options, excellent service. Location good for Scottsdale and surrounding areas, a little far from central Phoenix and beyond, but traffic is not a problem so that's not a big deal. Happy that they hand out plenty of bottled water and have water available at the pool and in the lobby. Access to the spa was also a plus. We were stuck in an outdated room with old double beds, an old and too-small bathroom. There weren't many plugs near the beds (like on the tiny night stand) to charge phones and other devices. We had to request a fridge as it wasn't in the room automatically, and there isn't a microwave either. The TVs were problematic as they were in the midst of updating their system, so sometimes the TVs were completely down, with no signal. The TVs on the gym cardio machines were down the entire time.
Location Housekeeper try to open the door without notice to accommodate somebody else late night. We found leftovers of food and roaches behind the freezer. Front desk didn't apologize adequately.
nice swimmingpool; good beakfast; nice staff
Concierge was snooty
Location for business and shopping. Cleanliness and poolside bar.
Beautiful pools and helpful staff. Luxurious rooms and a fun bar.
The Hotel Is very nice The only thing that I didn't like is that I had to pay 16 $ on top of the price of the Hotel, for services that I didn't use, but overall was so convinient that it doens't matter.
The ambiance and the courteous friendly treatment. It was a 5-star experience for a third of the normal price. nothing at all
Price was reasonable Super small room No garbage bags Terrible view
The spacious rooms with excellent bathrooms and toiletries and good quality furniture.
All you need is on site and transportation is readily available
The hotel is in a nice environement. There is an Extra charge of $16 a day from the hotel that does not appear from the site.
Clean. Sufficient and close to where I was going. We were given a room very far away from check in and parking when they had many available rooms closer.
The staff were really nice to us and it was a very relaxing stay. I don't think they should charge people for the extra each day for use of the fitness center etc. unless they are interested. I did not mind but the customer ahead of me was not happy and I did not use any of the extra things except the pool.
Comfort; Excellent restaurant
Very classic hotel but good though. The room was big and clean. The swimmingpool is very nice with nice chairs and nice atmosphere. No remarks.
The sewer odor was very alarming in the room. The hotel moved me to another room when I called about the odor but the same smell permeated that one also. This problem needs serious and immediate attention to correct. I spoke with several other guests and they experienced the same issue so it appears to be pretty widespread. If This facility belonged to me, I would get it corrected fast.
Staff attentive, professional, yet friendly. Water in lobby-it was 101! Coffee was great. Cookies were great-but unsure of ingredients-nuts? Cigarette butts all over outside area in early a.m. Wished for small continental breakfast.
Friendly staff, great location, excellent breakfast
Great location for getting around downtown Scottsdale.
The pool and patio area was great!! And friendly staff. Rooms need updating. And was hoping for a small continental breakfast.
Rooms are nice and clean. Staff is friendly. Check in/out process very quick Right on the street so a lot of traffic noise
We stayed here for super bowl weekend, when the demand was much higher than the supply in the Scottsdale area. With that said, hotels could have gotten away with a lower level of service because they just could, you didn't have options. However, the Hilton Garden provided some of the best service I've ever had at a hotel and I have traveled a lot and to many 4 and 5 star hotels around the world. Everyone was so very friendly and they had complimentary candy, drinks and football souvenirs for their guests. The location was ideal - right in the heart of old town, where all the action was going on. Would stay here again in a heartbeat. Thank you for making our weekend so memorable. Other than the Seahawk loss, nothing to dislike.
Well executed overall in terms of aesthetics, efficiency and convenience. Exceptional staff. Robust offerings, notably breakfasts. No airport shuttle. A little difficult to locate initially. Neither is a deal breaker.
Within walking distance to lots of restaurants and shops.
We like the location and atmosphere provided by this hotel. It is great to have a breakfast available. The hotel staff is outstanding. All project themselves well. They look like they are there to address any issue with a quick and sound solution. However, we have never had any issue. This is our first choice, when coming to Phoenix for a long weekend.
staff was very nice and helpful!111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111
The location and the little breakfast
The room design / arrangement. The comfort of the bed. The misting system at the pool. The proximity to places to go in town. The breakfast / snack offerings that were included in the room cost. Most of all the front staff was always eager and ready to help and well informed The music at the pool; no country music was being played. The entrance to the pool required a room card to enter instead of just accessibly directly from the lobby.
One you figure the parking situation out, getting from the room to your car is a breeze Bath / shower is like Best Western quality. Parking lot is a bit confusing
Nice room, bigger than expected. Initially they tried to give room on first floor and said it would be noisy as it was near club across the street and I objected and the manager immediately found a more suitable room which was much appreciated. Breakfast was just okay. Eggs tasted powdered.
location by nightlife and old town, price, room size, cleanliness, breakfast sandwiches The room was kept very cold. I had to keep turning down the AC.
The rooms were designed great and the breakfast was better than expected. I was charged a fee at checkout that I was not told about and then when I called to ask about it, no one would say what it was. I was told I would get a bill in the mail. It has been one week and no bill. I still don't know anything. This alone, even though my stay was great, will keep me from coming again.
Good breakfast pleasant staff Noise. Noise street noises, hallway noises tilll 2 /3 am. on first floor. To bad nice hotel
zentrale Lage Zimmer wurde nicht wirklich gereinigt - Bestellungen nicht weitergeleitet oder nicht bearbeitet
Sehr angenehme Atmosphäre, wunderbare, unkomplizierte Pool-Anlage, Gratis-Parkplätze, Gratis-Internetzugang, jederzeit Gratis-Kaffee und -Tee, Zimmer mit Küche.
Ein sehr sauberes und ansprechendes Hotel. Wir werden es, wenn möglich jederzeit wieder buchen. In diesem Hotel kann man auch mehrere Tage gut verbringen und sich an der schönen Poolanlage gut erholen. Das Restaurant geich nebenan ist grosse Klasse. Es gibt keinen Grund zu einer Klage - schade nur, dass es kein Frühstück anbietet.
The hotel staff was very helpful and, although, every guest that came down for breakfast asked when there would be more food out, the breakfast staff was curious and quick to refill the food (it was just VERY busy) The TV in the room was really old and the sheets and towels didn't feel like they use fabric softener, but it was a great value for the price!
The beds are comfy, temperature is always right in the room. Hate the headboards, you can't lean against them without falling through. The pool is always cold, and the bubble jets dont work in the hot tub. These have been ongoing problems (years). The breakfast staff can't keep up with demand and they quit setting out food at 8:30, even the milk for cereal, which I think is a bit ridiculous even if you're trying to save money.
Gorgeous grounds. Beautiful room. Awesome bathroom An $80 erroneous charge had to be removed and it took at least 30 minutes
The entire experience was relaxing and surpassed my expectations. With multiple restaurants and all the amenities one could want, there is little reason to leave the property except to hike. Some minor issues with lack of professionalism from the staff.
When we first checked in our room was not what we expected and had a odd scent. I mentioned it o the front desk who then promptly moved us and made ever effort to make us comfortable. The new room was perfect and what he has hoped for. The staff No. the poll was gorgeous. Groyhds wee breathtaking. Staff was over the top nice.
Beds were comfortable. Location was great. The A/C needed to be repaired one night but hotel gave us a $100 credit which was great! Also, the A/C was a little load being it is in closet next to bedroom.
One of the true gems among the large Scottsdale resorts. Updated nicely, quiet and spacious. Plus, amazing views of Camelback Mountain. If you get a chance to stay here - take it.
Descent Scottsdale location "Full Kitchen" is very basic and dated, but works. Not 1 utensil, pot, pan, cup, plate, bowl, etc. Most other kitchen type places have something you can eat with. This has zero. Bathroom and kitchen are co-located. Workable but kind of odd. Price a bit high for what you get but Scottsdale location allows it.
Simple, clean, convenient place to stay at a great price with nice people. Rooms include full size refrigerator and basic kitchen, comfortable bed, fine TV. Great price near ritzy resorts. If you just need a home base for a trip to this area, you can't find a better value.
Cheap and close to my Conference at the Westin Kierland. Older property, so shower knob got stuck, elevator was scary.
Overall not a bad place to stay. Rooms were clean besides slme stains on the carpet. Location was good too, relatively nice part of town and lots of shops and restaurants within a short distance. Checking in took much longer than it should have. GIrl working at the front desk took a personal phone call as she answered it "hey baby" and was laugjing and giggling. Was on the phone for about 15 minutes while my fiance and I were trying to check in, and she was talking to us with hand signals while she was on the phone. When she hung up she said it was her manager... Beds were not comfortable at all, woke up with a back ache. Weird smell in the hallways that crept into our room.
Sie bieten laut Beschreibung einen Shuttle-Bus-Service von Phoenix Sky Harbour Airport an. Dieser existiert aber nicht. Sehr bedauerlich, da es ein namesgleiches Hotel in Mesa gibt. Niiiieee wieder wuerde ich per booking.com buchen, da man sich auf die Beschreibungen nicht verlassen kann. Diesen Booking.com-Mangel werde ich auch in den einschlaegingen Foren bekannt geben.
We planned same day travel and we were met with friendly staff, beautiful grounds and many amenities. It was a perfect quick trip for golf, spa, pool and relaxation. It is close to neighboring shops and dining!
Beautiful hotel with view of amazing gold course. Nice paths to walk on. Lazy river. Heavenly bedding is so comfortable. Quick check in and out. We had the free breakfast buffet included. Delicious!. Great shops and restaurants nearby, Our room was one of the few with a view of a wall. Disappointing. Our first day, we left the room for 6 hours only to come back and the room had not been cleaned.
I am fine I stayed at the Vilas last year. -2009 My hotel room had a lot of webs and the walls were dusty and there were wayto many cock roaches we saw three and caught one for the exterminator
The linen in the room had an old stinky smell. I think we just gotna room thatbwas either not used for a very long time, or linens on the bed (including bath robe) that were old. It was very uncomfortable for me to sleep in that bed. They just need to make sure their linen are fresh! I pais over $200/night for a stinky bed.
Adult pool is great, staff is professional and very accommodating. The grounds are in prefect condition. The spa is on the smaller side compared to the other resort spas in the area. Park in the self parking for free other wise you pay for the valet service. The resort is right across the street from Keirland Commons (great shopping) the resort offers discounts at most of the stores in the commons. Make sure you check in with the concierge to get the discount brochure. Nice gym Free wifi in the lobby but only for an hour each day.
Good value, close to shopping & restaurants. Clean comfortable room. A bit noisy next to car wash/gas station, but room was still quiet.
Staff was friendly and very professional
The rooms are nice and clean as well as the facilities It would be better if they didn't serve breakfast than call it that. But this is true of all La Quinta hotels. I cannot handle their instant coffee. This is the last time I am staying at a La Quinta. Also, they are really stingy with their shower products. It may be an inexpensive place to stay but it is not for me