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Everything except beach access Not good access to a beach directly at the resort
The water, beach, and friendliness of the staff was outstanding! We especially liked the guys in Aqua Mania who gave us the scoop on the best snorkel site (Divi Bay, with a sunken sailboat, helicopter and submarine!) We had a GREAT room with an awesome view in the newest part of the resort. Resturant choices were not great on property, and the building layout was little confusing.
We had several maintenance issue that we could not get fixed -- air conditioning, toilet, plugged drain. Staff was not responsive.
Die Strandlage des Hotels ist sensationell. Ich habe selten so eine schöne Bucht gesehen. Fantastisch für Meerliebhaber. Die grössten Kreuzschiffe der Welt sind vom Hotel aus sichtbar. Allein schon wegen der schönen Lage würde ich sofort wieder dorthin gehen. Obwohl sogenannte Beach Rules auf grossen Plakaten dastehen und ich mich deswegen zweimal an die Rezeption gewendet habe, interessiert es das Personal überhaupt nicht. Am Morgen um 6.30 rennen die Gäste aus den Zimmern und legen ihre Tücher auf die Liegestühle. Dann verschwinden sie für die nächsten paar Stunden wieder in ihrem Zimmer und die später kommenden haben das Nachsehen. Die Zimmermädchen haben zuden das Arbeiten nicht erfunden. Anstelle von 4x wurde mein Zimmer nur 2x ein bisschen geputzt. Ein Checkout um 13h wurde mir nicht bewilligt mit der Begründung, dass die Zimmermädchen sonst nicht rechtzeitig fertig werden!
Fanden es toll, dass es ein Studio mit einer komplett ausgestatteten Küche. Unser Zimmermädchen war ein fantastisches Dame, die hat sehr gute Arbeit geleistet und half uns direkt um das Hotel, wenn wir etwas brauchten. Das gesamte Personal war sehr zuvorkommend und nett. Das warme Wasser war zeitweise nicht vorhanden, aber mit den warmen Wetter, es war nicht allzu große Sache.
großzügiges Appartment mit kompletter Küche, direkter Strandzugang, Flughafennähe, Restaurants und Geschäfte leicht erreichbar
Nähe zum Fluhafen - zentrale Lage - zudem direkt am Meer Nur 1 Aufzug für 4 Stockwerke in Betrieb!
Staff friendly, grounds clean, spacious rooms
Close to airport and quiet Restaurant was closed for the low season and I was told the pool bar would be open in the am for coffee and such in the am. The pool bar was closed until noon and I had to walk off the property to get coffe
Pool restaurant On arrival no TV, no coffee maker, no towels, and an air conditioning leaking water all over the floor inside. Will never stay again or refer to anyone
Great view Ac didn't ever get cold, hotel smells musty, bar ran out of local beer when there were no customers
Location was great. Design of hotel and condition of room was good - tile floors, nice kitchen with SS appliances & marble bath. Concierge, was excellent. The resort has great potential - basically I like it and will return again. Room smelled moldy, convenience store in lower level was permanently closed, light fixture broken, bar/restaurant was closed for the slow season. Staff needs training in providing an excellent experience for guests as they seemed a little disinterested.
Nothing The hotel is dirty, it smells of mold. I had a horrible experience.
This guest did not leave comments about this hotel.
Don't know how they did it but they got rid of all but one mosquito, a comfort to know during the current Zika outbreak. They added a second elevator on the other far end of the property. Cleanliness has always been good here but this time, immaculate (bravo to the cleaning staff). Any issue reported is handled quickly and thoroughly. Not enough tv channels, which you need when stuck inside due to inclement weather. WiFi was not always reliable but that may be an islandwide issue. I didn't need it but I noticed the bathroom shower and sink water didn't get warm. Maybe a small hotplate in studios would a nice addition to fridge and microwave.
Older property with lots of character on a really nice stretch of beach. Close to the airport and the tourist activities at Simpson Bay. French side town of Marigot is a short drive away. Back of the hotel is right on the airport runway, but the noise of the planes taking off is fleeting.
Cheap near the airport and felt safe Bathroom fixtures were loose sliding door got stuck
Centrally located to where I wanted to be; near enough to ATMs, car rental, restaurants, bars, and other tourist-friendly services. Both nights I was woken up by the sound of honking horns and loud screaming, probably due to the many bars and restaurants near the location - obviously not the hotel's fault, but something to keep in mind if you prefer it quiet.
Clean rooms, affordable price. Located on a main road near Simpson Bay (beach) and walking distance from restaurants and marinas. The security door latch, the metal U-bar you swing closed against a pin on the door, was broken in both rooms I stayed in. I understand things do sometimes break, but these are easy to fix and should be kept in working condition.
Free WiFi. Convenient location. Easy in & out. If it were in America, it would be a 1.5-2 star hotel. A little dirty, some mold in the shower, exterior doors hard to operate.
Lovely bar and restaurant space on the beachside of the hotel. Great breakfast, cocktails and bar food - the best we ate and drank in Philipsburg. Sea view rooms are a good size, modern, clean, great bathroom, small fridge, wooden floors. All staff very friendly and helpful. At breakfast you can order fresh eggs etc from a menu on the table but no one told us or offered it so we missed out for the first 3 days. Location is great for a couple of days but not the best holiday location on the island. Once cruise ships leave around 6 pm the area closes down. The city view room on 3rd floor that we stayed in on our last night before flying out was cheaper but not as nice as ocean view - pay the extra.
Lovely staff, amazing location, a bit quirky. If you love history and a bit of character, this is the place for you. Breakfast was on their amazing terrace overlooking the beach and promenade, from where you could enjoy the breezes while watching the port area come alive. Overall a very local and authentic spot.
Lovely hotel right on the boardwalk, but not noisy at night. Wonderful balcony for people and ship watching. Restaurant served really good food, though mixed drinks were expensive. Parking was very near by and free.