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Sehr schön und sauber Betten Pool zu stark gechlort und kalt
Das kostenlose Frühstück Die übertrieben teuer Zimmerservice
Whirlpool, kostenloses Frühstück, geräumige Zimmer. langsam / unzuverlässig Internet, vor allem am Wochenende während beschäftigt.
rundum angenehm Unbegleitete Kinder im Pool
Sauber und schön. War beeindruckt von der Service und die Leute Nichts. Sie hat sehr gute Arbeit geleistet!
Tolle Lage, direkt am Strand. Tolle Aussicht. zentral gelegen. Sehr gutes Preis- Leistungsverhältnis für den Kosten.
Das Personal sorgte dafür, dass unser Aufenthalt schön war Die Zimmer waren ein wenig klein, aber wurden mit dem Kamin und Terrasse für die Größe des Zimmers entschädigt.
absolut traumhaftes Hotel in einer sehr guten Lage zum lake tahoe, lake tahoe room verfuegt ueber groesstmoeglichen luxus und bietet tolle aussicht auf den lake.10 min bis zum strand zu fuss, staatsgrenze kalifornien direkt am hotel, casinofreunde kommen nicht zu kurz
es hat uns sehr gut gefallen Ein bisschen teuer
Unser Zimmer war so schön. Im Lake Tower im 14. Stock. Großartige Aussicht! Es gibt nichts, was uns nicht gefallen hat.
Der Standart und die Grösse der Zimmer ist sehr gut. Die Umgebung im Lake Tahoe ist herzig und sehr empfehlenswert. Etwas großer Hotelkomplex. Das dazugehörende Casino haben wir eher als störend empfunden. Dem kann man ja aber aus dem Weg gehen.
Zu viele Aufzüge kaputt
Die Sauberkeit und Freundlichkeit des Hotel
Die Zimmer sind grundeinfach - keine Kaffeemaschine oder Minikühlschrank. Praktische Lage zum Ski fahren und für Glücksspiele wenn Sie das möchten.
The staffs are the best and helpful. The restaurant closes early 9.30pm and no other food or drink service late hours.
Staff is excellently trained. Very professional. Rooms are big and comfortable. Restaurant is nothing short of excellent. it is worth staying at the hotel just for the restaurant.
The service was amazing and staff were very accommodating. Our room was beautiful and the spa was glorious The reading couch in the room was not super comfy but it was a pull out so no biggie
All was perfect Except the restaurant
Location was great, perfect for the lake. Jimmy's restaurant was very nice and the wait staff were great! We booked a pet friendly room for our dog, we were told we could only stay on the ground floor next to the lake car park. It was very noisy and the nightly cost did not match my experience. I am a seasoned traveler and this was not good value for money.
The staff, decor and small, thoughtful touches were great. I thought the restaurant, Jimmys, was overpriced for the quality of the food. Menu did nothing for us.
1. There was no hot water in the morning when outside temperature is -8 C and they couldnt seem to care about it.
My wife and I were greeted by the valet/concierge gentlemen right away and were offered a glass of cold champagne! Set the standard for the rest of the stay and they didn't disappoint! Love this place and see ourselves coming here for many years to come! Didn't like that my sister in law's room was in a totally different building than ours, but understandable given the layout and they were completely booked that weekend. Also couldn't believe her room was much larger and nicer than our premium lake view king, given our room was $80 more per night. But the view made up for it. After all, it was only for one night.
Restaurant was excellent - both for lunch and dinner. Sommelier was very knowledgeable and approachable. Staff was extremely helpful and friendly. Got great restaurant recommendations from one of the valets. Room was very nicely appointed, comfortable and attractive. Radiant floor heat in the bathroom was a nice touch. Free on-site parking with valet service. Great location - not in the thick of things, so quiet, but easy access to South Lake and the rest of the Lake. Nothing.
Was such an amazing experience! Everyone was polite and got everything to us as soon as we requested it! Definitely will be going back
Ich mag die Zimmer Nicht genug Parkplätze
Gute Lage, nette Atmosphäre am zweiten Tag Kaffeeartikel nicht aufgefüllt
Lage sehr zentral, gute Restaurants in der Nähe. Kein öffentlicher Strand in unmittelbarer Nähe. (Privat Strand 5 $ Eintritt) dafür ca. 10 Autominuten entfernt herrliche Natur und Strand, ausser Parkgebühr keine Kosten.
Das Hotel wurde/wird renoviert. Wir bekamen ein 2-Zimmer-Appartment. Bestellt war ein Doppelzimmer. War echt super. NEIN
Es war alles zu Fuß zu erreichen. Das Resort bietet Strandpässe für den Zugang zu einem schönen Strand an. Der Strand kann überfüllt sein.
Strandnaehe, super beratung was ausgeh- und essenstipps angeht, netter empfang bei der anreise, kostenloses wifi auf dem zimmer. Insgesamt eine top unterkunft in bester strandlage. Die gesamte anlage (aussenbereich, pool, parkplaetze) sind sehr gepflegt, die zimmer sind sauber, wenngleich ein bisschen rustikal von der bauweise, was aber gut in die landschaft passt.
We enjoyed the swimming pool First of all am not saying all employees are not properly trained doing their job but some of the employees yes they are not properly trained especially when they are charging bills to their guests when they checking in like what happened to us it is so terrible experienced we ever had in that place I booked online and make reservation I payed everything online so when I came to the front desk at the resort I told Them that I have reservation and I payed online however this employee asking for my debit card charging for any damages incase we something happen to the unit for amount of $100 for me doesn't matter because he said they will refund it after we check out so I said ok but then after an hour I check my online banking and it showed up in my bank account that the resort charge me $348 I can't believe this people can't do their job right so I told them what happen and they told me that they will refund it and they said it takes 3 to 5 business days to refund completely in my bank account and the next day I saw in my bank account they charge me again $740 I can't believe this place this is so much errors and stupidity why they can't do their job really guy come on!!' so I talk to them again and again and again all they did is sorry we will refund it we just make a mistake. And also at the next counter at my left side another costumer complained because of their errors over charging their costumers!!!! Please don't go in this resort believe me!!!!
The free shuttle was great- we never waited for more than 5 minutes for a ride. It was nice to have the continental breakfast as an option. Service was great and everyone was very friendly. Having a kitchen was great. Room (especially the bathroom) was kind of cramped.
This was everything we needed for a weekend with my son and his family! The unit we were in is a three storey condo with three bedrooms (one in the loft) and two baths, full kitchen, living room and laundry. And the kids (and I'm including my grown son here) really enjoyed the wood fireplace! Beautiful surroundings, right on the beach. We decided to buy groceries and stay in the first night. ..a very good choice as the kitchen was well appointed. There are even board games! ! Just be aware that the loft gets really hot if you use the fireplace in the evening.
The fact that is was right on the water The AC unit did not cool the room properly. Had to get and extra fan. The room was a non smoking room but there were cigarette butts on the balcony and the worse part was when I turned my covers down on the bed and found a large black hairball in between the sheets
The Condo was lovely and clean. The proximity to the sandy beach at Lake Tahoe and the South Shore casinos is excellent. Also, the grounds are beautiful with all of the lovely pine and redwood trees on the property. We had a wonderful relaxing visit, and I will definitely recommend Aston Lakeland Village to my friends Condos located near Lake Tahoe Blvd are too noisy with the traffic close by. I had to request a different condo than the one originally assigned to us, and Aston was very gracious about moving us to a condo closer to the Lake.
Access to beach is great. Shuttle service on demand is excellent. Staff is friendly and helpful. Parking was tight, but we were there on 4th of July. Our suite was clean and the kitchen was well stocked with dishes, silverware, etc. (though we didn't need a kitchen for a one night stay). Would stay there again, but book a room earlier and request a room that is located as far from Hwy 50 as possible. Our suite was spacious, except for the shower and toilet room which was extremely small. Furniture could use an update, screen doors were barely functional. Suite was facing Hwy 50 and was REALLY noisy. Needed to have the doors open because it was quite warm. I suppose in winter the noise wouldn't be an issue because you could keep the doors closed. Lastly, we paid way more than the room was worth, but booked it only a week before the 4th of July, so it was somewhat expected.
Good value for money but the cleaning was not up to scratch. I don't think the sheets on our bed had been changed. Hairs on the sheets when I have inspected before bed. There were hairs on the bathroom floor. Carpets were worn in areas. Bedding looked about 20 years old. Just felt a little yukky
Location is perfect BBQ grills on property are nice Pools were not heated even though they advertised them that way. They stick you in the main building in the summer on the first floor with paper thin ceilings so you are awakened by the people above and you are far away from the beach and with only a queen size bed even though other rooms were available the Andrea manager wanted an upcharge of 50 per night plus tax for them even though the reception clerk said it was no problem to move. Andrea the manager always had a fake forced smile and was not customer focused at all. The room carpets were filthy.. they needed shampooing.
It was very clean modern luxury The $29 for parking too much and they charged us for 4 parking days instead of 3 and the guy didn't know how to fix it it was elaborate he called pkg they agreed we fldidnt have an extra car then he handed me back the paper and we had a stare off lame So I said no more dialogue I need to go fix it !! He did but he pouted didn't apologize it's probably hard to get good help up there
I loved the room. But I wish we had a king size bed. My room overlooked the pool, as I'm sure most, or all do. But during the day the music in the pool area blasted really loud a few times over the course of the day. Scared me. But I'm sure that doesn't happen often, or I hope not at least. Also I wished we had a king size bed. The queen bed was too small and the comforter was too small for the bed.
Multiple bedrooms and bathrooms, full kitchen, multiple living spaces, gorgeous views, beautiful living spaces, great for large groups.
Staff was wonderful! Best service I have ever had! From beginning to end!
I love that it is so convenient to everything! I only had to use my car twice during my whole trip. Everything was walking distance! I'm not sure what had happened but my car had valet parking. And they returned my car with wheel/ tire was flat
Schlechter Service beim Einchecken. Keine Treuepunkte.
Die Hotelzimmer sind sehr schön und frisch renoviert. Die meisten kommen mit 2 Badezimmern und einer Couch. Sehr schön, mit schöner Aussicht. Es ist eine sehr günstige Lage zum Heavenly Village. Der Zigarettenrauch im Casino kann ziemlich überwältigend sein.
Das Zimmer war geräumig und hatte eine tolle Aussicht auf den See. Die Auswahl an Restaurants war sehr gut. Das Personal war sehr freundlich und hat uns immer mit einem Lächeln begrüßt.
Großes Zimmer Komfortabel sein Großartiges Personal Schlechter Fitnessraum
Der Preis war erschwinglich und guter Service Einige Bereiche waren nicht sehr sauber (wie der Parkplatz Aufzug)
Billig und dreckig. Es ist Fassade. Und es war viel zu heiß im Hotel
Es war ziemlich laut und nicht sehr freundlicher Kundenservice
Lobby roch immer gut. Das Personal war freundlich und effizient Hallenbad für Kinder nichts zu tun. Parkplatz Aufzüge waren schmutzig
Hotel war in Ordnung. Das Personal war sehr freundlich. Das Essen war in Ordnung. Das Einchecken dauerte zu lange. Das Bad im Zimmer muss modernisiert werden.
Das moderne Design im Zimmer. Das Bett war bequem und der Fernseher war groß genug es war die ganze Nacht lang warm. Kann die Heizung nicht kontrollieren da das Gebäude Zentralheizung hatte. Es gab kein Shampoo. Nur conditioner kann auch keine Eismaschine auf dem Stockwerk finden
Überdachter Parkplatz. Kein Indoor Pool. Kein Whirlpool. Keine Sauna. Langsame Aufzüge. Die Zimmer waren klein und das Bad war sehr einfach. Etwas, was man erwarten würde in einem Motel 6.
Oyster Bar Pool geschlossen
Wir hatten 12 Leute vor uns in der schlange. Warteten für 1,5 Stunden in dieser kurzen schlange. Ich kann nicht verstehen, warum? ??
Sie waren in der Nähe der Stadt Das Personal an der Rezeption war großartig Kleines Badezimmer im Zimmer Der Service in den Restaurants war schlecht
Ich würde hier wieder übernachten! !! Der Parkservice war sehr freundlich und das Zimmer war sehr gemütlich. Super Betten! Wunderbarer Ort zum übernachten.
The staff was great, very helpful, and friendly. Nice room with a chalet feel. Fast valet service. Great location. Strong commercial air freshener smell initially in the room, cracked open the window and it was fine. They need a better air freshener when recycling the rooms.
The mirrors were great . Rooms are being updated . Looking forward to another getaway .
This is the 3rd trip that my husband and I have made to Fantasy Inn, it is a fun place for couples, our visit this time, was not as great as it has been. There was very noisy room above us, and they made noise most of the night, I did call front desk and it lessened but did not stop...we booked thru Kayak, and expected to get one of the theme rooms, but because of some strange problem between hotel and booking site, the hotel staff, can't assign a them room, and don't have the info to call the hotel guest to assign room # for theme room...so bottom line we showed up and paid for theme room and got "regular room" this was huge disappointment...overall I like the rooms, large tub, show, and mirrors....those features are fun...the down side, is that carpet needs to be replaced in the rooms, they have redone carpet in halls...the staff and front office area could do with more updating and more features to enhance the experience... noise, paying for a theme room when booking and then note having it available ....carpet needs to be replaced very badly in the room, front desk area could be updated ...
No complaints here. Stayed in one of the standard rooms. Very spacious with a BIG jetted tub. Staff was all very nice and helpful. Location was great, and parking was easy.
I was worried the shower and hot tub in the room would be outdated or dirty, but it was actually very luxurious, clean, and HOT. Two shower heads allowed us to both stay warm while showering, and then we got into the steamy hot tub. Just what the body needed after a day on the mountain. I also really loved the tv was on a swivel so we could watch from our bed, or the hot tub. The king bed was clean and pillows were full. I'll definitely stay here again.
Günstige Lage, Restaurant und Sports Bar nebenan. Es schien teuer, bis ich es mit anderen Immobilien verglichen habe. Das Bad und das Zimmer schienen erst kürzlich renoviert worden zu sein. Schlechte Lärmisolierung. Lärm in den Gängen war leicht erkennbar.
Die Zimmer waren sehr gemütlich und sauber.
Location, breakfast Small room
Great location, great stay Just could of used a microwave
Location Dirty rooms, roches , and dirty pillows
Well-located close to the hustle and bustle of the casinos and the Heavenly gondola but far enough away to quiet. Nice rooms but not de luxe. Two-night minimum stay for weekends.
Free breakfast Backed up tub drain
great location, breakfast included, comfortable bed unfriendly staff, esp. reception, and throughout our stay, we encountered a few problems
The 24/7 warm pool and hot tub area is amazing especially when swimming late night. :) Servicing was excellent from facility cleaniness to customer care. I thought I paid a lot for the one night value but it worth every penny! Bed sizes were full and not queen. We were a family of 4 tall people and it was not very comfortable for 2 people in one full size bed. Queen size would be good if possible!
Free full breakfast included in hotel stay was a great perk. Clean, safe, small, inexpensive when you just need a simple place to stay for a night or two.
Tolles Hotel mit sehr freundlichen Menschen. Beliebtes Hotel Ambiente geschaffen von coolem Stil und Design. Ästhetisch ist es ein sehr angenehmer Ort, Taho-Urlaub muss nicht immer in einer alten Hütte mit sehr viel Orange Holz und muffigem Geruch sein (wenn man weiß, wovon ich spreche). Hipper und junger Ort mit Waffeln zum Frühstück und smores Kits verfügbar für $2 an der Rezeption (ich war schon dabei diejenigen jeden Nacht! ). Parken ist etwas eng. keinen koffeinfreien Kaffee zum Frühstück.
Wunderschöne Aussicht, Sandstrand und sehr zentrale Lage in South Lake Tahoe. Alles war großartig! Keine Beschwerden!
Dies war der perfekte Ort für einen Kurzurlaub im Winter. Kamine in jedem Zimmer, Sauna, Whirlpool. Ich werde auf jeden Fall wieder kommen! Kurze Fahrt mit Uber oder Taxi nach Heavenly und zur Staatsgrenze.
rustikales Lodge feeling, wunderschöne Aussicht, schönes day Spa Das Spa war nicht in Betrieb, die Wände sind sehr dünn.
Lage war perfekt und die Einrichtungen waren großartig!
Great room, quite out of the way and quiet, good facilities. Location would be awesome in winter. Free valet parking. We saw a bear! Could have done with a proper restaurant on site though the pub was okay. Might be a bit far away from the water in summer. A loud noise kept me awake all night one night, and a late arrival coach party kept my wife awake the night before. The hot tub was huge but the water was not warm enough and it was noisy. The decor in the rooms had obviously been done recently but was pretty 90's
Location was off the beaten path away from most traffic in Tahoe. More not to like than Iike. The room was oddly designed, step up to bath room, then step down to master. It had a whirlpool tub, but the shower was in the tub! You had to climb into the tub to take a shower. The toilet room was tiny, and all the bath towels were stored in the toilet room over the toilet, not out in the bath by the sink and shower/tub. Worst thing was a vent in the master that kept howling all night long. No way to shut it off, not part of the AC but some part of the hotel vent system. I would not stay here again, ever.
A bit dated but the jacuzzi tub is huge, extremely warm and genuinely friendly staff, gorgeous setting and really good breakfast at the cafe. A perfect romantic retreat.
We love Tahoe Seasons and will only stay there when visiting Tahoe.
the Maid service was excellent, same with Valet and Bell service the restaurant service was TERRIBLE, and the hotel staff claimed they had nothing to do with the resturaunt. Well …. the only people eating there were from the hotel, and it took over an hour to get yogurt & fruit. Others told me it took 2 hrs when they weren't that busy. This is the only reason we would not return to this hotel. Nearest other restaurants are 1.5 miles down the hill.
2 plasma screen TV's, large jacuzi, kitchenette, ski storage area. The place is very clean and spacious. Location is fantastic - just 5 mins walk to the Heavenly ski gondola. Kitchenette is not stocked with utensils.
Staff nice rooms set up very well microwave fridge two televisions Not near lake like advertised, only has valet parking, hit up by timeshare salesman as soon as we checked in
I liked the location and the view. I was pleasantly surprised when I got to the room. Very comfortable. Nothing
Nice clean, quiet room. Comfortable bed. Soft sheets. Thick towels. Sound like home? Well kept property in South Lake Tahoe's stateline hotel area. The bathroom in our unit looked recently remodeled and they did a fantastic job in doing the work. What wasn't mentioned in their room descriptions was the fireplace heating unit in the room. It added yet another nice little touch of home. Owner and staff were very nice and helpful. Will definitely be booking Alpenrose Inn from now on when we go to Tahoe.
the staff, cleanliness, coziness, location, very helpful with sightseeing suggestions
Great management, excellent rooms. Located centrally, within walking distance of State Line & Heavenly Plaza, but away from the main traffic where it's pretty tranquil. Nice walks to the beach in multiple directions.