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Sauber und schön. War beeindruckt von der Service und die Leute Nichts. Sie hat sehr gute Arbeit geleistet!
Das kostenlose Frühstück Die übertrieben teuer Zimmerservice
Whirlpool, kostenloses Frühstück, geräumige Zimmer. langsam / unzuverlässig Internet, vor allem am Wochenende während beschäftigt.
Das Personal sorgte dafür, dass unser Aufenthalt schön war Die Zimmer waren ein wenig klein, aber wurden mit dem Kamin und Terrasse für die Größe des Zimmers entschädigt.
Tolle Lage, direkt am Strand. Tolle Aussicht. zentral gelegen. Sehr gutes Preis- Leistungsverhältnis für den Kosten.
My wife and I were greeted by the valet/concierge gentlemen right away and were offered a glass of cold champagne! Set the standard for the rest of the stay and they didn't disappoint! Love this place and see ourselves coming here for many years to come! Didn't like that my sister in law's room was in a totally different building than ours, but understandable given the layout and they were completely booked that weekend. Also couldn't believe her room was much larger and nicer than our premium lake view king, given our room was $80 more per night. But the view made up for it. After all, it was only for one night.
Location was great, perfect for the lake. Jimmy's restaurant was very nice and the wait staff were great! We booked a pet friendly room for our dog, we were told we could only stay on the ground floor next to the lake car park. It was very noisy and the nightly cost did not match my experience. I am a seasoned traveler and this was not good value for money.
Restaurant was excellent - both for lunch and dinner. Sommelier was very knowledgeable and approachable. Staff was extremely helpful and friendly. Got great restaurant recommendations from one of the valets. Room was very nicely appointed, comfortable and attractive. Radiant floor heat in the bathroom was a nice touch. Free on-site parking with valet service. Great location - not in the thick of things, so quiet, but easy access to South Lake and the rest of the Lake. Nothing.
The staffs are the best and helpful. The restaurant closes early 9.30pm and no other food or drink service late hours.
Staff is excellently trained. Very professional. Rooms are big and comfortable. Restaurant is nothing short of excellent. it is worth staying at the hotel just for the restaurant.
The staff, decor and small, thoughtful touches were great. I thought the restaurant, Jimmys, was overpriced for the quality of the food. Menu did nothing for us.
All was perfect Except the restaurant
The service was amazing and staff were very accommodating. Our room was beautiful and the spa was glorious The reading couch in the room was not super comfy but it was a pull out so no biggie
Was such an amazing experience! Everyone was polite and got everything to us as soon as we requested it! Definitely will be going back
1. There was no hot water in the morning when outside temperature is -8 C and they couldnt seem to care about it.
Zu viele Aufzüge kaputt
absolut traumhaftes Hotel in einer sehr guten Lage zum lake tahoe, lake tahoe room verfuegt ueber groesstmoeglichen luxus und bietet tolle aussicht auf den lake.10 min bis zum strand zu fuss, staatsgrenze kalifornien direkt am hotel, casinofreunde kommen nicht zu kurz
Der Standart und die Grösse der Zimmer ist sehr gut. Die Umgebung im Lake Tahoe ist herzig und sehr empfehlenswert. Etwas großer Hotelkomplex. Das dazugehörende Casino haben wir eher als störend empfunden. Dem kann man ja aber aus dem Weg gehen.
We enjoyed the swimming pool First of all am not saying all employees are not properly trained doing their job but some of the employees yes they are not properly trained especially when they are charging bills to their guests when they checking in like what happened to us it is so terrible experienced we ever had in that place I booked online and make reservation I payed everything online so when I came to the front desk at the resort I told Them that I have reservation and I payed online however this employee asking for my debit card charging for any damages incase we something happen to the unit for amount of $100 for me doesn't matter because he said they will refund it after we check out so I said ok but then after an hour I check my online banking and it showed up in my bank account that the resort charge me $348 I can't believe this people can't do their job right so I told them what happen and they told me that they will refund it and they said it takes 3 to 5 business days to refund completely in my bank account and the next day I saw in my bank account they charge me again $740 I can't believe this place this is so much errors and stupidity why they can't do their job really guy come on!!' so I talk to them again and again and again all they did is sorry we will refund it we just make a mistake. And also at the next counter at my left side another costumer complained because of their errors over charging their costumers!!!! Please don't go in this resort believe me!!!!
Location is perfect BBQ grills on property are nice Pools were not heated even though they advertised them that way. They stick you in the main building in the summer on the first floor with paper thin ceilings so you are awakened by the people above and you are far away from the beach and with only a queen size bed even though other rooms were available the Andrea manager wanted an upcharge of 50 per night plus tax for them even though the reception clerk said it was no problem to move. Andrea the manager always had a fake forced smile and was not customer focused at all. The room carpets were filthy.. they needed shampooing.
The fact that is was right on the water The AC unit did not cool the room properly. Had to get and extra fan. The room was a non smoking room but there were cigarette butts on the balcony and the worse part was when I turned my covers down on the bed and found a large black hairball in between the sheets
Access to beach is great. Shuttle service on demand is excellent. Staff is friendly and helpful. Parking was tight, but we were there on 4th of July. Our suite was clean and the kitchen was well stocked with dishes, silverware, etc. (though we didn't need a kitchen for a one night stay). Would stay there again, but book a room earlier and request a room that is located as far from Hwy 50 as possible. Our suite was spacious, except for the shower and toilet room which was extremely small. Furniture could use an update, screen doors were barely functional. Suite was facing Hwy 50 and was REALLY noisy. Needed to have the doors open because it was quite warm. I suppose in winter the noise wouldn't be an issue because you could keep the doors closed. Lastly, we paid way more than the room was worth, but booked it only a week before the 4th of July, so it was somewhat expected.
This was everything we needed for a weekend with my son and his family! The unit we were in is a three storey condo with three bedrooms (one in the loft) and two baths, full kitchen, living room and laundry. And the kids (and I'm including my grown son here) really enjoyed the wood fireplace! Beautiful surroundings, right on the beach. We decided to buy groceries and stay in the first night. ..a very good choice as the kitchen was well appointed. There are even board games! ! Just be aware that the loft gets really hot if you use the fireplace in the evening.
The free shuttle was great- we never waited for more than 5 minutes for a ride. It was nice to have the continental breakfast as an option. Service was great and everyone was very friendly. Having a kitchen was great. Room (especially the bathroom) was kind of cramped.
The Condo was lovely and clean. The proximity to the sandy beach at Lake Tahoe and the South Shore casinos is excellent. Also, the grounds are beautiful with all of the lovely pine and redwood trees on the property. We had a wonderful relaxing visit, and I will definitely recommend Aston Lakeland Village to my friends Condos located near Lake Tahoe Blvd are too noisy with the traffic close by. I had to request a different condo than the one originally assigned to us, and Aston was very gracious about moving us to a condo closer to the Lake.
It was very clean modern luxury The $29 for parking too much and they charged us for 4 parking days instead of 3 and the guy didn't know how to fix it it was elaborate he called pkg they agreed we fldidnt have an extra car then he handed me back the paper and we had a stare off lame So I said no more dialogue I need to go fix it !! He did but he pouted didn't apologize it's probably hard to get good help up there
I loved the room. But I wish we had a king size bed. My room overlooked the pool, as I'm sure most, or all do. But during the day the music in the pool area blasted really loud a few times over the course of the day. Scared me. But I'm sure that doesn't happen often, or I hope not at least. Also I wished we had a king size bed. The queen bed was too small and the comforter was too small for the bed.
Multiple bedrooms and bathrooms, full kitchen, multiple living spaces, gorgeous views, beautiful living spaces, great for large groups.
I love that it is so convenient to everything! I only had to use my car twice during my whole trip. Everything was walking distance! I'm not sure what had happened but my car had valet parking. And they returned my car with wheel/ tire was flat
Staff was wonderful! Best service I have ever had! From beginning to end!
Das Hotel wurde/wird renoviert. Wir bekamen ein 2-Zimmer-Appartment. Bestellt war ein Doppelzimmer. War echt super. NEIN
Gute Lage, nette Atmosphäre am zweiten Tag Kaffeeartikel nicht aufgefüllt
Lage sehr zentral, gute Restaurants in der Nähe. Kein öffentlicher Strand in unmittelbarer Nähe. (Privat Strand 5 $ Eintritt) dafür ca. 10 Autominuten entfernt herrliche Natur und Strand, ausser Parkgebühr keine Kosten.
Strandnaehe, super beratung was ausgeh- und essenstipps angeht, netter empfang bei der anreise, kostenloses wifi auf dem zimmer. Insgesamt eine top unterkunft in bester strandlage. Die gesamte anlage (aussenbereich, pool, parkplaetze) sind sehr gepflegt, die zimmer sind sauber, wenngleich ein bisschen rustikal von der bauweise, was aber gut in die landschaft passt.
Hotel war in Ordnung. Das Personal war sehr freundlich. Das Essen war in Ordnung. Das Einchecken dauerte zu lange. Das Bad im Zimmer muss modernisiert werden.
Ich würde hier wieder übernachten! !! Der Parkservice war sehr freundlich und das Zimmer war sehr gemütlich. Super Betten! Wunderbarer Ort zum übernachten.
Überdachter Parkplatz. Kein Indoor Pool. Kein Whirlpool. Keine Sauna. Langsame Aufzüge. Die Zimmer waren klein und das Bad war sehr einfach. Etwas, was man erwarten würde in einem Motel 6.
Oyster Bar Pool geschlossen
Es war ziemlich laut und nicht sehr freundlicher Kundenservice
Sie waren in der Nähe der Stadt Das Personal an der Rezeption war großartig Kleines Badezimmer im Zimmer Der Service in den Restaurants war schlecht
Wir hatten 12 Leute vor uns in der schlange. Warteten für 1,5 Stunden in dieser kurzen schlange. Ich kann nicht verstehen, warum? ??
Tolles Hotel mit sehr freundlichen Menschen. Beliebtes Hotel Ambiente geschaffen von coolem Stil und Design. Ästhetisch ist es ein sehr angenehmer Ort, Taho-Urlaub muss nicht immer in einer alten Hütte mit sehr viel Orange Holz und muffigem Geruch sein (wenn man weiß, wovon ich spreche). Hipper und junger Ort mit Waffeln zum Frühstück und smores Kits verfügbar für $2 an der Rezeption (ich war schon dabei diejenigen jeden Nacht! ). Parken ist etwas eng. keinen koffeinfreien Kaffee zum Frühstück.
Spa The name is not THE FANTASY INN, couldn't find it!!!
Best room and hotel I can remember Their free bicycles were a little worn but they still worked and were Free!
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The remodeling is beautiful! It was a great location and the rooms are a great price and great value. We loved our King Suite and the Jacuzzi tub! Such a great place!
Fantastic Staff. Allowed us to check in early. Location is perfect to many places to eat and drink. Highly RecommendðŸ‘
The hot tub in the room! All the mirrors in the room and not enough entrance or exit from the 2nd level! Also fire pit was in an awkward place!
excellent room no bath towels in room,went to front desk and none there either.
It was a cool room at a decent price The coffee make didn't work very well
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This guest did not leave comments about this hotel.
The room was a great value for a Newley remodeled room. Would cost 50% more any where else on the lake. Most of the small roadside hotels are dumps, not this one. No elevator. No big deal their are only two floors.
There was a wad of hair in the shower and the front desk was unprofessional.
Staff were very helpful. Room was clean and quiet. Located within walking distance to the shore. Nice that they provide bicycles to use. Free internet. Room was a bit dark for my taste.
Free bike rentals was awesome. Toiletries included Advil and toothpaste. Themed rooms are a nice touch. Microwave, mini-fridge, and Keurig were convenient. Great deal for being so close to everything.
Such a cute little place! Great location, friendly & helpful staff. Easiest reservation/check in/check out ever!
Well-located close to the hustle and bustle of the casinos and the Heavenly gondola but far enough away to quiet. Nice rooms but not de luxe. Two-night minimum stay for weekends.
Free breakfast Backed up tub drain
Location Dirty rooms, roches , and dirty pillows
The 24/7 warm pool and hot tub area is amazing especially when swimming late night. :) Servicing was excellent from facility cleaniness to customer care. I thought I paid a lot for the one night value but it worth every penny! Bed sizes were full and not queen. We were a family of 4 tall people and it was not very comfortable for 2 people in one full size bed. Queen size would be good if possible!
Great location, great stay Just could of used a microwave
Free full breakfast included in hotel stay was a great perk. Clean, safe, small, inexpensive when you just need a simple place to stay for a night or two.
Location, breakfast Small room
great location, breakfast included, comfortable bed unfriendly staff, esp. reception, and throughout our stay, we encountered a few problems
Dies war der perfekte Ort für einen Kurzurlaub im Winter. Kamine in jedem Zimmer, Sauna, Whirlpool. Ich werde auf jeden Fall wieder kommen! Kurze Fahrt mit Uber oder Taxi nach Heavenly und zur Staatsgrenze.
Wunderschöne Aussicht, Sandstrand und sehr zentrale Lage in South Lake Tahoe. Alles war großartig! Keine Beschwerden!
Lage war perfekt und die Einrichtungen waren großartig!
the staff, cleanliness, coziness, location, very helpful with sightseeing suggestions
Nice clean, quiet room. Comfortable bed. Soft sheets. Thick towels. Sound like home? Well kept property in South Lake Tahoe's stateline hotel area. The bathroom in our unit looked recently remodeled and they did a fantastic job in doing the work. What wasn't mentioned in their room descriptions was the fireplace heating unit in the room. It added yet another nice little touch of home. Owner and staff were very nice and helpful. Will definitely be booking Alpenrose Inn from now on when we go to Tahoe.
Great management, excellent rooms. Located centrally, within walking distance of State Line & Heavenly Plaza, but away from the main traffic where it's pretty tranquil. Nice walks to the beach in multiple directions.
2 plasma screen TV's, large jacuzi, kitchenette, ski storage area. The place is very clean and spacious. Location is fantastic - just 5 mins walk to the Heavenly ski gondola. Kitchenette is not stocked with utensils.
A bit dated but the jacuzzi tub is huge, extremely warm and genuinely friendly staff, gorgeous setting and really good breakfast at the cafe. A perfect romantic retreat.
Staff nice rooms set up very well microwave fridge two televisions Not near lake like advertised, only has valet parking, hit up by timeshare salesman as soon as we checked in
I liked the location and the view. I was pleasantly surprised when I got to the room. Very comfortable. Nothing