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absolut traumhaftes Hotel in einer sehr guten Lage zum lake tahoe, lake tahoe room verfuegt ueber groesstmoeglichen luxus und bietet tolle aussicht auf den lake.10 min bis zum strand zu fuss, staatsgrenze kalifornien direkt am hotel, casinofreunde kommen nicht zu kurz
Der Standart und die Grösse der Zimmer ist sehr gut. Die Umgebung im Lake Tahoe ist herzig und sehr empfehlenswert. Etwas großer Hotelkomplex. Das dazugehörende Casino haben wir eher als störend empfunden. Dem kann man ja aber aus dem Weg gehen.
Zu viele Aufzüge kaputt
Wir hatten 12 Leute vor uns in der schlange. Warteten für 1,5 Stunden in dieser kurzen schlange. Ich kann nicht verstehen, warum? ??
Ich würde hier wieder übernachten! !! Der Parkservice war sehr freundlich und das Zimmer war sehr gemütlich. Super Betten! Wunderbarer Ort zum übernachten.
Hotel war in Ordnung. Das Personal war sehr freundlich. Das Essen war in Ordnung. Das Einchecken dauerte zu lange. Das Bad im Zimmer muss modernisiert werden.
Überdachter Parkplatz. Kein Indoor Pool. Kein Whirlpool. Keine Sauna. Langsame Aufzüge. Die Zimmer waren klein und das Bad war sehr einfach. Etwas, was man erwarten würde in einem Motel 6.
Es war ziemlich laut und nicht sehr freundlicher Kundenservice
Sie waren in der Nähe der Stadt Das Personal an der Rezeption war großartig Kleines Badezimmer im Zimmer Der Service in den Restaurants war schlecht
Oyster Bar Pool geschlossen
tolle Aussicht, großartiger Preis Pool nicht offen, verwirrend Besonderes in Restaurant
In Gehentfernung von Restaurants, Glücksspielen und Nachtleben. Die Zimmermädchen waren sehr hilfsbereit Das Zimmer hatte keine Sitzecke oder Badewanne
Der zusätzliche Service Gebühr für kein Service
Das Personal war großartig. Die Teppiche waren dreckig. Thermostat funktionierte nicht.
Bequeme Betten Schöne Dusche Gute Aussicht auf den See Zimmermädchen kam in unser Zimmer zwei Stunden vor der Check-out-Zeit. Check-in Service war sehr schlecht Man hört die Leute auf den Gängen Zimmertemperatur ist sehr kühl
Es war gut Hotel Ich glaube, dass ich es hat mir sehr gut gefallen
Mir hat das Spa Keine Mikrowelle
Der Blick auf die Berge vom Zimmer war unglaublich
Geräumige Zimmer. Rauchen erlaubt im Casino. Lingerie Shop im Aufzug Flur.
Die gesamte Erfahrung war gut. Die Zimmerreinigung war nicht der beste.
Das kostenlose Frühstück Die übertrieben teuer Zimmerservice
Whirlpool, kostenloses Frühstück, geräumige Zimmer. langsam / unzuverlässig Internet, vor allem am Wochenende während beschäftigt.
Sauber und schön. War beeindruckt von der Service und die Leute Nichts. Sie hat sehr gute Arbeit geleistet!
Various on site activities and you don't have to leave if you don't want to. The Ridge has it all from swimming to basketball and on site skiing. Plus, a free shuttle unto Tahoe if you want to get away easily. They don't give you any shampoo or conditioner, so if you forget it the nearest fix is their overpriced store! Also, hate the 4:00 check in which doesn't make sense with the 10 am check out time!
After checking in at the main building, the room was not ready. The house keeper was still cleaning the room. My family had to wait over an hour to get settled in. It was a horrible experience.
I don't like this place too much.just stay one night.
Beautiful property, nice staff, great views. They didn't honor my preferences for extra pillows. Didn't refill shampoo. Front desk closes at night. We left our room key in the room and had to track down Security who was very nice, to let us in.
The convenience. Park your car and never have to leave. Free shuttle service to ski lifts which is conveniently located at even walking distance. Free shuttle service dropping off and picking up in town. After a day of boarding/skiing, heated pool, jacuzzi to soak up in. Restaurant and spa. Fully furnished condos with stocked kitchen, everything you can possibly need to cook homemade meals. Cozy fireplace. I look forward to returning There's nothing negative I can think of. Very satisfied with stay
The restaurant staff were very pleasant and courteous. There is no AC. This point cannot be stressed enough. Our room also had a hole in the wall and was missing basics like shampoo and coffee for the coffee maker. This "resort" is sort of tired - it is in need of updating all around. Everything looks about 10 years past due for maintenance or replacement.
The room was ready on time, very clean, and everything in the room was in great condition. The staff was friendly and courteous and we had a wonderful stay. We didn't use the hot tub or any of the communal facilities because we were too tired from spending all day at Lake Tahoe. When we go back to Tahoe, we would happily stay here again. The thermostat in our room didn't work, but we didn't complain to maintenance as we were just there for a couple of nights and could open the window. The view was pretty terrible because it overlooked the basketball court.
The Tahoe Ridge is our favorite spot in South Lake. It's quiet, very clean and we look forward to our annual trip each year. There isn't anything negative to say about The Tahoe Ridge.
Room was great and comfortable. The day of check out. Room service started knocking on our door at 9 am, knocked again at 930, then at 955 they decided to just walk in without knocking. Very disrespectful
Nice view No air conditioning. Cooled down at night with fan and window cracked. Wind comes from resort side and we were on valley side which gets no breeze. They would not move us to other side.
The views, locations, the rooms and some staff members. Check in too late and check out too early.
Great price! Great bed, good space in room. Free shuttle down to casinos and back was an awesome perk! Very happy! Only thing I didn't like was 10 AM checkout. Other than that great place to stay for business or leisure.
Das Personal sorgte dafür, dass unser Aufenthalt schön war Die Zimmer waren ein wenig klein, aber wurden mit dem Kamin und Terrasse für die Größe des Zimmers entschädigt.
Tolle Lage, direkt am Strand. Tolle Aussicht. zentral gelegen. Sehr gutes Preis- Leistungsverhältnis für den Kosten.
Saubere, gemütliche Unterkünfte. In der Nähe vom Skifahren. Sehr gutes Preis/Leistungsverhältnis.
sehr luxuriös, Kleinwohnung mit Küche, Esszi, Wohnzi, Kamin u Balkon, gute Lage, ruhig und doch zentral zum See und zum Ortszenzentrum, besonders nobles Ambiente des gesamten Hauses
1. There was no hot water in the morning when outside temperature is -8 C and they couldnt seem to care about it.
Was such an amazing experience! Everyone was polite and got everything to us as soon as we requested it! Definitely will be going back
Restaurant was excellent - both for lunch and dinner. Sommelier was very knowledgeable and approachable. Staff was extremely helpful and friendly. Got great restaurant recommendations from one of the valets. Room was very nicely appointed, comfortable and attractive. Radiant floor heat in the bathroom was a nice touch. Free on-site parking with valet service. Great location - not in the thick of things, so quiet, but easy access to South Lake and the rest of the Lake. Nothing.
My wife and I were greeted by the valet/concierge gentlemen right away and were offered a glass of cold champagne! Set the standard for the rest of the stay and they didn't disappoint! Love this place and see ourselves coming here for many years to come! Didn't like that my sister in law's room was in a totally different building than ours, but understandable given the layout and they were completely booked that weekend. Also couldn't believe her room was much larger and nicer than our premium lake view king, given our room was $80 more per night. But the view made up for it. After all, it was only for one night.
The staff, decor and small, thoughtful touches were great. I thought the restaurant, Jimmys, was overpriced for the quality of the food. Menu did nothing for us.
Location was great, perfect for the lake. Jimmy's restaurant was very nice and the wait staff were great! We booked a pet friendly room for our dog, we were told we could only stay on the ground floor next to the lake car park. It was very noisy and the nightly cost did not match my experience. I am a seasoned traveler and this was not good value for money.
Staff is excellently trained. Very professional. Rooms are big and comfortable. Restaurant is nothing short of excellent. it is worth staying at the hotel just for the restaurant.
The service was amazing and staff were very accommodating. Our room was beautiful and the spa was glorious The reading couch in the room was not super comfy but it was a pull out so no biggie
The staffs are the best and helpful. The restaurant closes early 9.30pm and no other food or drink service late hours.
All was perfect Except the restaurant
The owners are so welcoming and always remember us! It is has a nice home like feeling. It is a short walk to the casinos and in summer there is a private beach, which is also a short walk/drive. Each cabin comes with table,chairs, queen bed, tv, mini electric fireplace And heat. It just a overall relaxing great place to stay it.
Very clean, friendly staff and you can't beat the location. Also dog friendly.
The pool was an outdoor heated pool but wasn't warm enough. The property is very spread out, which is nice but can be difficult at the end of the day with young children.
My wife and I were blown away, not only with the property, but with the amazing service. I have a young child and she will be vacationing at this hotel throughout her child hood. You couldn't ask for a better place to stay. Great for adult and child activities. Well done Hyatt.
Pool area Wait staff not the friendliest at times
Facilities were nice, and staff was friendly. Not impressed with Lone Eagle Grille. Hostess and waitstaff were not competent. Gave us a wine list on a locked iPad. Did not provide the correct dinner menu. Options were limited, with few fresh vegetable options. Cafe was uncomfortable with hovering waitstaff.
Cleanliness Facilities Staff Restaurant Complentary champagne at check in. We staid in room 346 , beside the fact that we had to walk a lot to get to the room , the way the bathroom was built was no way you can get any heat in there , the showers were a nightmare to take. He had to keep the heat at 78 in room to get not even 68 in the bathroom. I was disappointed with the room we got, because I know for sure the hotel was not busy 1.5 weeks before Christmas. Overall I would recommend the hotel but not the room 346
Room was excellent, very clean, stylish, comfortable. Loved the restaurant across the street, great food, great live music, great cocktails. Room was a little too warm, couldn't adjust thermaostat.
The first few days of my stay I was solo and was there for business. My wife flew in for the weekend and we had a great stay at our home away from home. The Hyatt in Incline always does a great job and has the best staff of anywhere I have stayed. Keep doing a GREAT job. One elevator was not working for a couple of days on Presidents weekend which made for very long lines and wait times. Need to reinstall the chandeliers at the Loan Eagle.
The hotel is of relatively modest size. The lobby has been remodeled (not sure when) and is very very nice. Has a Tahoe lodge look, is dimly, but adequately lit, and is very welcoming. Our room did not have the best view, so we requested an upgrade. The manager on duty offered us one of their cabins by the lake as a free upgrade. Initially, we declined, but changed our mind. Not only did they give us the free upgrade, but they did the same for our friends! Thanks to Taylor, who was very gracious, professional and friendly. The room we initially had was on the fourth floor and did not have a view of anything but the roof and ventilation equipment. That was remedied, however.
Great location. Beautiful beach. Enjoyed the paddle board and kayak rentals.
The free shuttle was great- we never waited for more than 5 minutes for a ride. It was nice to have the continental breakfast as an option. Service was great and everyone was very friendly. Having a kitchen was great. Room (especially the bathroom) was kind of cramped.
The Condo was lovely and clean. The proximity to the sandy beach at Lake Tahoe and the South Shore casinos is excellent. Also, the grounds are beautiful with all of the lovely pine and redwood trees on the property. We had a wonderful relaxing visit, and I will definitely recommend Aston Lakeland Village to my friends Condos located near Lake Tahoe Blvd are too noisy with the traffic close by. I had to request a different condo than the one originally assigned to us, and Aston was very gracious about moving us to a condo closer to the Lake.
We enjoyed the swimming pool First of all am not saying all employees are not properly trained doing their job but some of the employees yes they are not properly trained especially when they are charging bills to their guests when they checking in like what happened to us it is so terrible experienced we ever had in that place I booked online and make reservation I payed everything online so when I came to the front desk at the resort I told Them that I have reservation and I payed online however this employee asking for my debit card charging for any damages incase we something happen to the unit for amount of $100 for me doesn't matter because he said they will refund it after we check out so I said ok but then after an hour I check my online banking and it showed up in my bank account that the resort charge me $348 I can't believe this people can't do their job right so I told them what happen and they told me that they will refund it and they said it takes 3 to 5 business days to refund completely in my bank account and the next day I saw in my bank account they charge me again $740 I can't believe this place this is so much errors and stupidity why they can't do their job really guy come on!!' so I talk to them again and again and again all they did is sorry we will refund it we just make a mistake. And also at the next counter at my left side another costumer complained because of their errors over charging their costumers!!!! Please don't go in this resort believe me!!!!
The fact that is was right on the water The AC unit did not cool the room properly. Had to get and extra fan. The room was a non smoking room but there were cigarette butts on the balcony and the worse part was when I turned my covers down on the bed and found a large black hairball in between the sheets
Location is perfect BBQ grills on property are nice Pools were not heated even though they advertised them that way. They stick you in the main building in the summer on the first floor with paper thin ceilings so you are awakened by the people above and you are far away from the beach and with only a queen size bed even though other rooms were available the Andrea manager wanted an upcharge of 50 per night plus tax for them even though the reception clerk said it was no problem to move. Andrea the manager always had a fake forced smile and was not customer focused at all. The room carpets were filthy.. they needed shampooing.
This was everything we needed for a weekend with my son and his family! The unit we were in is a three storey condo with three bedrooms (one in the loft) and two baths, full kitchen, living room and laundry. And the kids (and I'm including my grown son here) really enjoyed the wood fireplace! Beautiful surroundings, right on the beach. We decided to buy groceries and stay in the first night. ..a very good choice as the kitchen was well appointed. There are even board games! ! Just be aware that the loft gets really hot if you use the fireplace in the evening.
Access to beach is great. Shuttle service on demand is excellent. Staff is friendly and helpful. Parking was tight, but we were there on 4th of July. Our suite was clean and the kitchen was well stocked with dishes, silverware, etc. (though we didn't need a kitchen for a one night stay). Would stay there again, but book a room earlier and request a room that is located as far from Hwy 50 as possible. Our suite was spacious, except for the shower and toilet room which was extremely small. Furniture could use an update, screen doors were barely functional. Suite was facing Hwy 50 and was REALLY noisy. Needed to have the doors open because it was quite warm. I suppose in winter the noise wouldn't be an issue because you could keep the doors closed. Lastly, we paid way more than the room was worth, but booked it only a week before the 4th of July, so it was somewhat expected.
I loved the room. But I wish we had a king size bed. My room overlooked the pool, as I'm sure most, or all do. But during the day the music in the pool area blasted really loud a few times over the course of the day. Scared me. But I'm sure that doesn't happen often, or I hope not at least. Also I wished we had a king size bed. The queen bed was too small and the comforter was too small for the bed.
It was very clean modern luxury The $29 for parking too much and they charged us for 4 parking days instead of 3 and the guy didn't know how to fix it it was elaborate he called pkg they agreed we fldidnt have an extra car then he handed me back the paper and we had a stare off lame So I said no more dialogue I need to go fix it !! He did but he pouted didn't apologize it's probably hard to get good help up there
I love that it is so convenient to everything! I only had to use my car twice during my whole trip. Everything was walking distance! I'm not sure what had happened but my car had valet parking. And they returned my car with wheel/ tire was flat
Multiple bedrooms and bathrooms, full kitchen, multiple living spaces, gorgeous views, beautiful living spaces, great for large groups.
Staff was wonderful! Best service I have ever had! From beginning to end!
Lage sehr zentral, gute Restaurants in der Nähe. Kein öffentlicher Strand in unmittelbarer Nähe. (Privat Strand 5 $ Eintritt) dafür ca. 10 Autominuten entfernt herrliche Natur und Strand, ausser Parkgebühr keine Kosten.
Strandnaehe, super beratung was ausgeh- und essenstipps angeht, netter empfang bei der anreise, kostenloses wifi auf dem zimmer. Insgesamt eine top unterkunft in bester strandlage. Die gesamte anlage (aussenbereich, pool, parkplaetze) sind sehr gepflegt, die zimmer sind sauber, wenngleich ein bisschen rustikal von der bauweise, was aber gut in die landschaft passt.
Gute Lage, nette Atmosphäre am zweiten Tag Kaffeeartikel nicht aufgefüllt
Das Hotel wurde/wird renoviert. Wir bekamen ein 2-Zimmer-Appartment. Bestellt war ein Doppelzimmer. War echt super. NEIN
Tolles Hotel mit sehr freundlichen Menschen. Beliebtes Hotel Ambiente geschaffen von coolem Stil und Design. Ästhetisch ist es ein sehr angenehmer Ort, Taho-Urlaub muss nicht immer in einer alten Hütte mit sehr viel Orange Holz und muffigem Geruch sein (wenn man weiß, wovon ich spreche). Hipper und junger Ort mit Waffeln zum Frühstück und smores Kits verfügbar für $2 an der Rezeption (ich war schon dabei diejenigen jeden Nacht! ). Parken ist etwas eng. keinen koffeinfreien Kaffee zum Frühstück.