Hotel Hansa

die Lage

Parkplatzsituation

EIN mitarbeiter an der reception war superfreundlich (nicht so wie sein Kollege), die schiffsbilder an der wand, die relativ zentrale lage.

die begrüssung und entgegennahme unseres check-in eines mitarbeiters an der reception (er sagte nicht einmal "hallo" und danach kamen franzosen, die anständig fragten, ob er französisch spreche und er meinte nur harsch: "nein." dies finde ich sehr unqualifiziert für einen hotelreceptionisten). das zimmer war ok, jedoch wirkte es chaotisch mit einer schrägen stehlampe und einem dritten bett, was nicht wirklich ein bett war, verfransten badetüchern und betten, die verrutschten.

The breakfast was good.

We had a tiny room, the bed was crammed in between the wall and cupboard. Very little space for luggage.

we have used this many times before and generally is good value for money.

We were told 2 days before travel that our card was not suitable but we only use a Visa debit which is apparently only good for 24 hours. We had to phone the hotel and luckily they knew our family and agreed to extend by 2 hours. When we arrived they demanded immediate payment. We always pay currency so no problem but did not like this attitude.

It was in a quiet location. Breakfast was very good, with a wide choice and kept freshly topped up by the staff. Hotel was within a comfortable walk of the City Centre.

Could do with redecoration in some areas, and double glazing in the bedrooms, not to keep out noise but to avoid excessive condensation. Although booked as a double room, it was two single beds placed end to end (not side by side).

Convenient to downtown and the Christmas Market. Very nice breakfast dining room.

Elevator did not go to the top floor. Inadequate parking.

The location was very near the public transport and nearby city center.