Hotels in Chicago

Positiv:: We had a great weekend staying at The Thompson! The location, staff and room were outstanding! We will definitely be staying here again!

Positiv:: We loved everything about it. From the very beginning (checkin) till the very last second before we left the hotel. Everyone was so helpful and friendly. The Concierge made arrangements for a boat trip on the Chicago River. Housekeeping kept our room in perfect shape. We had a room on the 21st floor which had the perfect view towards the chicago skyline. It was awesome. I gladly recommend to visit the Thompson Chicago and will for sure also book on other occasions other Thompson hotels. Thank you for this very wonderful and perfect vacation, Thompson.

Negativ:: nothing!

Positiv:: Nice Interior Design. The staff was very pleasant and helpful. This is a much better location than other hotels I have stayed at further south. We took a very nice walk north to Lincoln Park. It is a beautiful neighborhood and does not even feel like you are in the city.

Negativ:: Too pricey for me to use other than business. I did not need or use "facilities" so that is the only reason I did not give that an "excellent" score. We were not impressed with the breakfast food. We were very pleased with our lunch at Gibson's across the street.

Positiv:: The Thompson Hotel Staff were amazing, very friendly and accommodating. We were upgraded to a corner king suite as it was our wedding night so that was a pleasant surprise as well. Overall wonderful experience. Would definitely go back.

Negativ:: Nothing!

Positiv:: Room was well appointed and gorgeous - well laid out with an L shaped seating area , great bed, lighting and tech charging ports . Lovely staff .

Positiv:: comfy bed, great location, nice lobby.

Negativ:: Front desk lady was not very helpful. Toilet smelled like sewage. They called me from front desk to tell me someone was at my door from hotel personnel when I had privacy sign on...that woke me up...What kind of "privacy on" is this?

Positiv:: The beautiful view of lake Michigan. Close proximity to great restaurants and shopping. Nico Osteria restaurant within the hotel was excellent. The room was beautifully decorated, very comfortable bed, reading light ( unexpected), and huge bathroom and shower. The staff was extremely friendly and helpful.

Negativ:: One of the late afternoons we needed to call for extra towels,since our room had not been cleaned,and we had been out all day. I do realize that this weekend was a home Bears foorball game and was very busy.

Positiv:: We go downtown every Christmas and this was the first time we stayed here. We loved it. Friendly staff, wonderful accommodation, and great location. We will certainly be back.

Positiv:: Sehr gastfreundlich. Das Personal war sehr entgegenkommend. Schön Platz!

Positiv:: Fantastische Lage, super Zimmer. Ich würde wieder in einer Minute.

Positiv:: Die Menschen sind freundlich Das Restaurant ist sehr gut Design ist aktuell Die Betten sind komfortabel

Negativ:: Die Klimaanlage im Zimmer war laut

Negativ:: Body Haare auf dem Waschbecken. Flecken auf der Toilette. für den Preis etwas eklig.

Positiv:: Die Zimmer haben alle eine Kochnische und ein großes Badezimmer. Das Personal an der Rezeption sehr aufmerksam und höflich. Tolles Frühstück!

Negativ:: Parken teuer - verwendet stattdessen Ort Held

Positiv:: Lage.

Negativ:: Die Sauberkeit des Badezimmers.

Positiv:: The location and staff were the best features of this hotel. Very helpful polite staff, always available. Right on Michigan avenue, within walking distance of most places we wanted to see and eat at. And shirt uber ride from other further destinations

Negativ:: We did not like the room, however it was clean. The room had a fantastic view. The room however was very tired, in need of a renovation. A bit dated, the carpet was coming up in the corners and ceiling had weird repairs in it. The door did not latch

Positiv:: We had a bunch of rooms for this visit for my wife's birthday party. The staff went out their way to help to make it special night.

Negativ:: The hotel and staff are great. We have stayed at this property several times and the only thing I don't like is when you are on the south end or by Chicago avid This street is very noisy compare to being on the north or east side of the building.

Positiv:: Great Hotel Great Location

Positiv:: The location is excellent.

Positiv:: Beautiful and great service

Negativ:: Valet parking was $75

Positiv:: Our stay in Park Hyatt was perfect. The bath tub is gorgeous. Service is good. The view is amazing. Food is delicious. It is close to shopping places. I recommend it and will come back.

Positiv:: All of the staff was amazing. They truly made us feel at home. The concierge  and Room Director  were so kind, welcoming and knowledgeable . The room service and NoMi restaurant were wonderful.

Positiv:: The location was PERFECT.. Staff here do everything they can to accommodate.. Stayed with my 11 y/o daughter on a father daughter get away. Easy access to restaurants and shopping; used the simple public transportation to get around. 3 day CTA pass!

Positiv:: Great hotel and location! Close to everything and staff was extremely nice and accommodating!

Positiv:: Modern, tasteful, furnishings (without sacrificing comfort), sophisticated art, knowledgeable concierges, and accommodating housekeeping and valet services.

Negativ:: No

Positiv:: Beds, bathroom

Negativ:: Not really

Positiv:: Location and customer service. Everyone we came in contact with at the hotel were professional, helpful, and very friendly!!!

Positiv:: The staff members were some of the best that I have had encounter. They were friendly and had the answers to all of our questions, informative without being annoying. The staff ensured that we were treated right and comfortably, from the valets, front desk receptionist, to the custodians.

Negativ:: I enjoyed everything about the hotel.

Negativ:: One thing I don't like about the aloft hotel that me and my family was told to leave the hotel because they smell smoke coming from our room which don't smoke and plus we had our one year old son with us. The lady told us we had to look leave we had half a hour to leave we had a reservation from Friday to Sunday we got put out Saturday evening .... We was falsely accused

Positiv:: The room was very comfortable and had a great use of space. Never felt crowded. The staff was very friendly and very helpful. I would recommend the hotel to anyone staying in Chicago.

Positiv:: I loved this hotel. My girlfriend and I stayed there when spending the weekend in Chicago. The bed was very comfortable, the shower was modern, and the floor to ceiling windows offered great views of the city. The staff was very friendly and helpful as well.

Negativ:: We checked into the hotel and everything was going smoothly until the gentleman at the front desk nervously told me that our room would be on the 2nd floor and asked me if that was okay. I thought nothing of it at first. If that was the only room they had when we arrived then that's the room we would take. Then when we get to the room and we see by the front door that it is a handicap accessible room. When we enter the room we notice the view outside of our window is obstructed by the awning out front and the shower was not the modern style showed in all of the pictures on this site. It looked like a prison style shower. Not to mention I did not feel good about being in a handicap accessible room when neither of us needed to be. I would hate for the hotel to turn away a handicap person just because we were placed in that room first. We went back down to the front desk and requested a room change which we received with no problem. The lady at the front desk informed us that third party sites tend to move people to handicap rooms. I've found this to be true with other times I have booked rooms on a third party site in the past. She suggested calling the hotel and specifically asking for a non handicap room in the future. So just a heads up.

Positiv:: The staff was super helpful, check-in and check-out was easy, and it was one of the best night's sleep I've ever had! My boyfriend and I loved this place and we will definitely be returning.

Positiv:: The rooms were beautifully designed. Beatrix, the adjoining restaurant, was great for drinks and breakfast. There are many things to do, eat and see in walking distance.

Negativ:: There were a lot of loud guests who were clearly out to party the Saturday that we stayed here. The rooms facing Clark street had a lot of car honking/traffic sounds until well after 2am. Bring ear plugs!

Positiv:: Decor is modern and fun. Staff was exceptionally friendly and accommodating. Very clean. Comfy bed.

Negativ:: I signed up for their program. All hotels seem to be doing this. So I have ANOTHER card in my collection. The card gets you points and you don't have to pay for your bottled water in the room.