Congress Plaza Hotel

Don't bother with this place, many better options

Positiv: close to Soldier Field

Negativ: No hot water - not even warm enough to take a shower. Slow and disengaged staff. Promised city or lake view ended up being a view of an AC unit and the parking lot for the hotel.

Smelly and outdated

Positiv: Location

Negativ: When I first checked in I was given a room key and when I went to the room somebody was already there. The staff change my room and acted like it was no big deal. The hallway on the third floor smelled like somebody threw up. The bed was uncomfortable and the hallway was very noisy. I checked out a day early and was able to find a much better room at a different hotel thankfully

Motel with a hotel facade

Positiv: Location

Negativ: A/C barely worked and the vent was rusted Towels and sheets had blood stains Trash under the bed

Imperfect staff

Positiv: Room was clean. Maid service provided excellent work.

Negativ: Stayed at the hotel during a warm spell in April. Room was hot and uncomfortable. No individual thermostats. Cannot get a straight answer whether or not there was air conditioning. The website miss lead about barbering availability on the premises and had trouble with dry cleaning a suit.

Negativ: Horrible staff dirty