Hotels in Chicago - in der Nähe von: Newberry Library

Positiv:: Wunderschöne Zimmer. Perfekter Service

Positiv:: Alles, der Service war der beste und die Badezimmer groß und sehr schön gestaltet. Schöne Details überall!

Negativ:: NICHTS

Positiv:: The question is what’s not to love

Positiv:: Everything was above an beyond

Positiv:: The staff was supremely helpful and courteous. We were upgraded upon arrival, and the room was beyond our expectations. Plenty of room for 3 adult women, great dressing room, separate tub and shower, 2 sinks, lots of counter space. We loved it!

Negativ:: The service in the lobby dining area (where we had breakfast) was somewhat inattentive.

Positiv:: This place sets the standard for luxury hotel, everything was up to the highest quality and standard. Every gust matter, very welcoming staff ,friendly and helpful .

Negativ:: Nothing.

Positiv:: The staff was excellent and helpful. If I didn't know I was in Chicago, I would have thought I was in India at Oberoi. It didn't matter who the staff were--from front desk to housekeeping--they were helpful and pleasant. The iPad idea in the room was wonderful and there were no unnecessary calls to the front desk. Fabulous! Also, found out there is a Peninsula in New York and will be booking that hotel for our October trip.

Negativ:: Taking two elevators to the street level.

Positiv:: Alles. Essen, Zimmer, Komfort, Freundlichkeit und auch die Lage des Hotels ist sehr gut. Es gehört mit Sicherheit zu den besten Hotels in Chicago !

Negativ:: leer. Es gibt nichts zu bemängeln. Es ist schlicht und einfach ein gutes top Hotel und es macht Spass dort zu sein. Speziell wenn man viel Reisen muss geniesst man so etwas sehr.

Positiv:: We were debating between the Four Seasons and The Peninsula, first world problems right, but some of our friends said there is no debate - go to The Pen - and they were so right!!!!!

Negativ:: After all the additional charges are added. Room service was crazy expensive. $79 for breakfast didn’t seem right even when you are committed to spending money fir a nice vacay

Positiv:: Attentive, polite and knowledgeable staff. Great location. Immaculately clean hotel. Convenient restaurant services.

Negativ:: The hotel needs two swimming pools. A lap pool is all that is available for families. There needs to be a lap pool and a pool for children. It was very difficult swimming laps with children playing around me. The pool area is too small for children to enjoy and have fun. We experienced be awakened in the middle of the night from the sound of dance music being played at a wedding party in the hotel. We were on the 8th floor. We called the main desk and complained...they offered to move us to another room...why would we do that in the middle of the night? The deep base sound continued for another hour. This is unacceptable in a facility like the Peninsula...management needs to address this issue to avoid such a thing happening to others in the future. Truthfully we loved the privacy and location of our room but the noise from the party was very inconsiderate for others staying at the hotel. The noise should have been addressed and stopped by management immediately.

Positiv:: The room was beautiful and very clean. The housekeeping staff did a phenomenal job of servicing the room during the day and at turndown. I have to give a special mention to Bradley at the front desk. He was very polite and helpful in getting my questions answered. He had congratulatory cookies sent to the room for my daughter who had graduated high school. I highly recommend staying at this hotel!

Negativ:: I have nothing bad to say about my stay.

Positiv:: tolles hotel, auf jeden fall empfehlenswert, sehr freundliches personal, sehr gute Lage, perfekter service - außergewöhnlich!

Negativ:: alles toll, nichts Negatives

Positiv:: Overall it is great experience whatever the accommodations, restaurant, afternoon tea which are beyond my expectations

Negativ:: Since I rented car and authentized hotel parking, one day the employee picked up wrong car for me, back and forth, the correction made me wait nearly one hour which is shock!

Positiv:: Everything was amazing. Highly recommend. From the rooms to the facilities to the location just magnificent.

Positiv:: The central location is killer. Additionally, the rooms are extremely well-appointed and comfortable. The stylish decor and amazing bathroom make it worth the visit. If you are looking for a quiet, modern, but not austere experience, this is the place.

Negativ:: There isn't really anything to say negative about this property. It's well kept and quiet. The experience from check-in to check out is what you would expect from a hotel of this class. I would definitely stay here again.

Positiv:: Everything you would expect and more of a 5 star hotel! Service we received when we went to pick up keys for our second room was amazing, we were even offered an upgrade to the business suite because our room wasn't ready yet. The room was so comfortable, large and clean. Our stay was so luxurious and amazing.

Negativ:: N/A

Positiv:: Location

Negativ:: The hotel is new, but it already feels very dated. Furtniture is a main drawback - oddly coloured and does not stand up well to tear and wear.

Positiv:: Cleanliness

Negativ:: The heavily advertising of a “magnificent view” of Michigan Avenue is a joke. My view was basically a rooftop with at least 10 industrial fans Such B S!

Positiv:: The staff

Positiv:: The rooms were very spacious and nicely appointed

Negativ:: The lighting was difficult to figure out

Positiv:: Good service! Check in staff sent complimentary champagne to my room for my birthday. Nice touch! Truly appreciated it. Thank you! Spacious, comfortable and clean rooms including bathroom. Centric location! Walking distance to several attractions!

Negativ:: Allowed cleaning in on one day of my 4 night stay. They cleaned well but no vacuuming!

Positiv:: It was a fine establishment.

Negativ:: Nope

Positiv:: Our 2 rooms were beautiful! They were very clean and both had lovely views.

Negativ:: Our stay was perfect!

Positiv:: Clean and tidy. Great location in Chicago.

Positiv:: Rooms, beds, pillows were great!

Negativ:: Nothing, everything was great!

Positiv:: The staff was amazing and supportive

Negativ:: Cost

Positiv:: Das Hotel und seine Lage waren wunderschön, und das Personal war sehr nett und hilfreich. Der Preis war großartig und wir hatten einen ausgezeichneten Aufenthalt!

Negativ:: Dass wir schließlich gehen mussten. Alles war wunderbar!

Positiv:: Dekoration und Restaurant

Positiv:: Ich war begeistert von dem Stil, dem Komfort und dem außergewöhnlichen Service.

Negativ:: Standort der Eismaschine? Die Beschilderung war ungenau. Fron Desk hat versprochen, ein paar zu schicken, um mir zu zeigen - aber das hat 2 Anrufe gekostet.

Positiv:: Ein weiteres großartiges Sofitel Hotel. Die Einrichtung, das Essen, usw. , alles Spitzenklasse. Und das Personal hätte nicht besser sein können ...

Positiv:: Tolle Lage, tolles Preis- Leistungsverhältnis bietet.

Negativ:: Das Personal muss halt so hoch fallutin. Ja, es ist das Sofitel, aber Sie arbeiten für mich.

Positiv:: Toller Ort. Günstig gelegen. Insgesamt zufrieden mit dem Hotel.

Negativ:: Die Zimmer waren zu klein

Positiv:: Das französische Ambiente.

Negativ:: Ein bisschen teuer.

Positiv:: Großartige Lage, wunderschönes Zimmer und gutes Personal.

Negativ:: Bis auf meine Frau, die ihren Nasenring verlor und keine dünnen Bettlaken zur Verfügung standen, war unser Aufenthalt hervorragend.

Positiv:: wunderschönes Hotel

Negativ:: Das Bett war zu weich

Positiv:: Das Zimmer war sehr schön ausgestattet und sehr funktional

Positiv:: Room was clean.

Negativ:: Extremely loud beginning at 4am made it impossible to sleep. Drums banging, screaming, whistles being blown, pots and pans being banged together, completely ridiculous for the price we paid to stay one night.

Positiv:: Bed comfy but comforter too warm

Negativ:: I was disgusted to see someone else's hair on the bathroom floor & sink on the day we checked in. We also didn't have an ice bucket in our room.

Positiv:: Great coffee served in a French press in the hotel restaurant. The bartender, I don’t remember her name, at Le Bar made an awesome cosmo martini. One of the days we were there several staff members went on strike, started banging drums and yelling quite early Sunday morning, 4:00 AM, so our sleep was interrupted that night. We were given a complimentary buffet breakfast that morning which was a very nice gesture by the management.

Negativ:: The striking workers

Positiv:: Pillow and comforter Closet light Restaurant food

Positiv:: I like everything about the hotel, especially the location. My mother lives across the street and my sister lives a block away.

Negativ:: I hate the resort fee. It's just a way of trying to make the room look less expensive than it really is. I would much rather be told what the room costs without the bull.

Positiv:: Gute Lage, sehr sauber und freundliches Personal. Kann ich weiterempfehlen.

Negativ:: Die Zimmer sind nicht so gross aber trotzdem komfortable.

Positiv:: The entire experience was positive. The staff was helpful and welcoming, the rooms were well appointed with comfortable beds and the bar was terrific.

Negativ:: Parking is very expensive even if you self park.

Negativ:: Needed a shower cap and had to make do.

Negativ:: Frankly we didn't feel welcome! Customer should be centric for everyone in the hotel , however that didn't appear so.

Positiv:: The bed is comfortable. The bathroom large and modern. The window shade was nice.

Positiv:: The location is absolutely perfect

Negativ:: The fridge in my room was broken. Got a new one within 15 minutes of request

Positiv:: Super Lage in der Nähe des Sees und zu Fuß zum Fluss. Schöne Dusche mit großem Duschkopf.

Negativ:: Krankenwagen und Polizeiautos fuhren die ganze Nacht lang und haben uns wach gehalten. Das Bett war wie ein Stein und die Kissen waren nicht so toll!

Positiv:: Super Buffet auf Bestellung.

Negativ:: Parken ist etwas schwierig zu finden und kostet $37,00 pro Tag. Die Getränke am Empfang am Abend waren super, aber das Essen nicht. Das Zimmer war großartig. Das Personal war sehr hilfsbereit. Alles in allem war ich sehr zufrieden mit dem Aufenthalt.

Positiv:: Freundliches Personal. Das Frühstück war ausgezeichnet. Happy Hour jeden Abend genossen.

Positiv:: Nicht praktisch. Schlechter Service

Positiv:: Das Hotel befindet sich in der Nähe von Einkaufs- und Konferenzzentren

Negativ:: Die Annehmlichkeiten sind durchschnittlich

Positiv:: Freundliches Personal und sauberes Hotel

Negativ:: Keine Beschwerden

Positiv:: Schönes Hotel, locker und komfortabel. Das Frühstück war klasse. Sehr praktisch zum Navy Pier. Würde es auf jeden Fall Freunden empfehlen und würde hier auch wieder hingehen.

Positiv:: Breakfast great, location ideal, hotel was fantastic, I recommend it

Negativ:: nothing, it was all good

Positiv:: Perfect for families.

Positiv:: Excellent location, clean, very welcoming and helpful staff. Faraz, at the Magnificent Mile location, was particularly helpful

Positiv:: cleanliness and location

Negativ:: Breakfast had very limited options

Positiv:: The customer services the breas

Negativ:: The breakfast

Positiv:: The breakfast was awesome and the snacks at night. The room was beautiful. Enjoyed the premium king as we received snacks each night. The bath products are really a great quality. The staff was awesome. Truly enjoyed receiving text messages each day checking to see how my stay was. It was just an excellent experience!!

Negativ:: This is very minor, but for some reason the TV would go off on it's on, but it would come back on. It was probably just the connection. Again, just a very minor issue. The staff asked if I would like for someone to come and check it out, but it worked itself out so I didn't need to. The fact that they were on top of getting my issue resolved gives them high marks from me.

Positiv:: The atmosphere was fantastic!

Positiv:: Everything was Great

Positiv:: The value for the money was phenomenal.

Positiv:: Everything

Negativ:: Nothing

Positiv:: Awesome stay.. staff was very friendly. Check in was easy.. valet parking was so efficient.. no problems what so ever.

Positiv:: Size of room, breakfast, happy hour

Negativ:: Bed was not comfortable. Next door guests were noisy