Hotels in Chicago nahe Union Station

I called ahead to let them know my flight was coming in at 8am. They said it wouldn't be a problem and they'd note to have a room ready. I also asked for a baby crib and was told they have one ready. When we arrived at the hotel we were told it'd be a few hours until we could check in. After walking around for a few hours we returned and still had to wait. When we were finally able to head up to our room, with an exshausted baby, there wasn't a crib. I called the front desk and was told they'd send one up, 2 hours later they brought one. The room didn't have a mini fridge, which I thought was a normal amenity. So, I had to keep the baby's milk on ice- what a hassle. On a better note, the concierge service was awesome, holding doors, flagging taxi's, giving directions-they were great!

Not far from Wrigley Field, a $15 cab ride, close to downtown, and not far from I-90/94. Great prices for unlimited in/out valet parking. Fantastic value.

Having managed a hotel myself previously, I was pleased with how friendly, helpful, and quick the staff were in their attention to guests. Very clean and welcoming.

I like the location the best. Breakfast was ok but maybe offer more choices.

Room had a mold smell and door locks were very loud when closing.

The bed was so comfortable! The staff was very friendly and helpful. They took pity on this poor traveler who arrived at 7:30am and have me a room as early a they cold, offering to call me as soon as one was ready. I was able to check in a few hours earlier than my 4pm check in and it was very much appreciated. The bar was lovely, and I loved all the little cozy areas around the main floor to enjoy a drink. The bartender made a very good Bloody Mary and learned I liked olives and always gave me extra.

The air was not working and room was stifling hot. Water was not replenished during day and I had lAte checkout

The food in the bar/restaurant was delicious. My 12yr old daughter said the Ceasar salad was her all time favorite. Bathroom was spacious and beautiful, bedroom was kind of small. Decor was beautiful. Whirl pool was out of order.

The lay out of the hotel was strange. Needed to access an outer hallway door with our room key to get to our room.

Hotel is beautiful, and the location (right down the street from the Sears Tower) is excellent. Great bar/restaurant, plus an upscale Italian restaurant on premises. Rooms were amazing and incredibly comfortable. Very, very impressed.

I would expect free wi-fi from a business-oriented hotel of this caliber. Was also surprised there was no refrigerator in the room.

clean; spacious;

breakfast was a little lacking, no hot tea; oj & milk not very cold

alert staff that a request for a cab should be addressed. we were told to go out to the corner and had to circle the block TWICE

Every room is on the top floor of the building (40th). Great view, new carpet. Breakfast during the week is eggs and bacon with fruit,bagels, etc. (weekend breakfast is strictly continental).

The bed was slightly squeaky, and the step into the tub was huge (probably hard for a person shorter than 5'6'. Staff did not explain the nuances of the hotel (since it's in an office building). Pool/athletic club open minimally on weekends.

Overall a good place to stay, right by the CTA. Tub has about a 1 foot ledge that is knee high to step over (could be hard for elderly/short statured). The front desk staff gave no indication of where breakfast was to be served, found out that during the week it is in one location (athletic club) from the book in room and on the weekend it is in the lounge (only found by chance and snooping). Wonderful views and interesting location if you're a financial person (its on the top floor of the Chicago Stock Exchange buildi...

The staff are friendly and helpful. The room is clean.

The location was great and checking in and out was very easy. Complementary water bottles were also great!

The convenience that the hotel provide is great.

It was expensive, but not for a downtown Chicago hotel. It was certainly reasonable compared to the other neighboring hotels. The staff was great and the room was small but very nice. I would definitely recommend this hotel.

It was expensive, but not for a downtown Chicago hotel. It was certainly reasonable compared to the other neighboring hotels. The staff was great and the room was small but very nice. I would definitely recommend this hotel.

The staff were very helpful and friendly. The room was fantastic, love the balcony. Thank you for a hotel chain finally realizing that not all people are 5 foot 8 inches tall, it was nice to be able to shower without having to squat to wash my hair, kudos for the adjustable shower heads.

Having to pay to park in the lot of the hotel i was already paying to stay in.

Service and staff and proximity to grocery stores.

Noise from Interstate.