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Its just 18 floors
Location, interior design, amenities
Room was amazing. Facilities (pool, fitness & game room) were phenominal
room was excellent - very comfortable bed restaurant was nothing special - for location of the hotel it was poorly situated and did not take advantage of this location and offer a view of the park or of the lake
The staff were EXCELLENT! I was there for a small event and Dominic took perfect care of us. Loved my stay!
Booked through kayak the day of to arrive and no record of my booking at hotel. Card was swiped twice, so I had to wait past my stay for the authorization to fall off for the $700 charge. It was a messy situation and one that shouldn't happen while I am taking a break.
The room was great and the amenities were awesome. Great location, only a few minutes from Michigan Ave and Millenium Park. It would be hard to return to Chicago and stay anywhere else!
Modern room, loved the shower.. Found the room servicw menu limited, very few items.
Beautiful hotel all around. Incredible pool deck, one of the best I've seen, Upscale, and very clean. The noise from fire station nearby meant that we had to keep the balcony door closed and so it was a waste to pay the extra money for a balcony you can't enjoy. Very expensive parking.
Loved the view of the city from our balcony. Also, the rain shower was great! It was the perfect location to all the tourist attractions of the city. Would definitely stay here again! The cost of parking was a bit overpriced.
I hosted a meeting while I was there and their banquet staff was exceptional! They were able to make changes last minute. If they didn't know the answer to a question they found out for me. They were always smiling and always on top of every detail without my asking. The side chair & mattress were a little harder than I prefer.
Cool looking. Hotel corridors unique in a good way. Room comfortable. Balcony nice but should have bad small chairs. Bar uncomfortable and staff had stiff personalities. Facilty confusing.
Sehr einzigartiges Hotel mit cool öffentlicher Räume und Möbeln. Das Personal war freundlich und hilfsbereit. auf der anderen Straßenseite vom cloud Skulptur at Millennium Park. Sehr zu empfehlen!
Die Betten sind sehr bequem. Die Lage war perfekt. Die Beleuchtung im Bad überhaupt nicht gut. Höhe der Whirlpool wäre ein Problem für Kinder und kleine Erwachsene.
nahezu kein Tageslicht im Zimmer; dunkle, drückende Einrichtung
Wir bliebn hier nicht lange, aber bekamen ein Upgrade in eine wunderschöne Suite. Super Ausstattung, Einrichtung, etc. Die Angestellten waren sehr freundlich und einladend. Auf jeden Fall eine großartige Wahl!
zentrale Lage dunkle, düstere Zimmer. Erst nach Beschwerde (obwohl wir eine Suite gebucht hatten) bekamen wir ein Zimmer, deren Fenster nicht direkt über der extrem lauten Chicago´er Hochbahn waren.
Lage,Sauberkeit 3 Tage auf wiederholte Reklamation nicht reagiert,schlechter Service bei Rezeption
Ideale Lage für Sightseeing; geräumige Suite.
veraltete Ausstattung. In Österreich bestenfalls 2-Stern Kategorie. Preis-Leistungsverhältnis nicht i. O.
Die Lage war schön. Langweiliges Hotel, Zimmer im durchschnittlichen Stil und Annehmlichkeiten für die Preisklasse des Hotels
Complementary coffee in the morning, and the restaurant staff was so kind, prompt and helpful. In Room 512, there are a total of only 4 drawers (including one next to the fridge), and for two people staying, one being a woman, some more drawers would have been nice.
Even when we don't travel with our dog we enjoy our stays at the Kimpton hotels. Wonderful people in each city we've visited and always a most comfortable stay.
The room was amazing and the location couldn't have been any better. Everyone was incredibly friendly and helpful. The complementary hot chocolate and wine were also amazing. The only problem I had with the stay is that the hotel parking lot charges $58 a night.
one of the two hotel elevators was not working... we were on the 11th floor.. it took nearly 30 minutes each time to get an elevator..the AC was not working . The room was nice and comfortable.. however the AC and the elevator really created a bit of stress for us... the cost for the weekend visit 2 nights was not acceptable given the conditions.. When I asked the front desk clerk to adjust our bill she went on about how they were working on getting the elevator repair but it was difficult on the weekend.. still no satisfaction on my end. SORELY DISAPPOINTED. Margo DOlan email@example.com
Easy reservations, numerous email reminders, e-checkin with room preference, quick check in and valet service, nice roomy quiet room. Parking added 30% to the cost of room. The cost of parking in Chicago is a major negative to doing business in the city. The restaurant attached to the hotel ran out of black tea. The waiter indicated it happens frequently. The hotel lobby had no black tea. How can you run out of black tea?
evening cocktail hour not too big
The hotel's location was ideal and the staff was courteous, friendly, and helpful especially in providing local recommendations. We requested and were told we would be receiving a feather-free room but the room we were checked into had feather pillows and a down comforter.
Great, attentive staff. Terrific location by the river. Comfortable bed. Lobby Door staff was extremely friendly, helpful and welcoming. Expensive for what you get. Room a/c is on energy saving computer load management, so it can take ten minutes to respond. River view 7th floor deluxe king Room had one uncomfortable arm chair, and a tiny sliver of a window that allowed one to see the bridge over the river, but, no water or boats. Exercise room was a joke, just A universal and dumbells. Free morning coffee a plus, but offset with tiny cups and mediocre coffee blend. Free evening wine was nice, but unlike far less expensive embassy suites, no snacks offered.
Great location near the CTA, riverwalk, theaters, shopping. Dog friendly! We have a Lab/Great Dane mix that we took along on a weekend. There is an off leash dog park 2 blocks away. The parking is expensive if you use the hotel valet. You can save about half if you book a spot at a nearby garage through spothero or another site.
The location can't be beat, and the room was spacious and comfortable. The staff were incredible helpful and welcoming. The room was advertised as having a special bathtub, a key reason we booked this room. However, the bath wasn't anything special. It was just a typical hotel short tub, not the large tub we were hoping for. I would have paid a premium for a nice tub, but there are no such things at the Monaco, so we were stuck.
Clean hotel, great location, staff was very accommodating Honestly, nothing comes to mind.
ein großzügiges und gut designtes Zimmer (Select King Room) mit schönem Blick auf die Michigan Ave + John, Paul, George und Ringo im Bad auch wenn alles sehr schnell repariert wurde: defekter Safe, defekte Leuchte, nicht voll funktionsfähiger Fön - außerdem eine Kombination aus Bügeleisen und -brett, die übel auf eine weiße Bluse abgefärbt oder sie sogar verbrannt hat
liegt super zentral, schöne nzimmer
die zentrale Lage. Das moderne Erscheinungsbild
Sehr zentral und sauber. Personal war immer sehr freundlich. China-Grill Restaurant im Hotel war super! Leider kein Hard Rock Café im Hotel aber in der Nähe
Das Personal war hilfsbereit. die Einrichtungen waren sauber Stock war nicht fertig Woche. Fliesen im Bad waren nicht vollständig gedeckt.
Die Lage mitten im Zentrum von Chicago ist einmalig!
Happy Hour von 7-8, kostenlose Getränke für Hotel Gäste
Das Personal ist wunderbar. Der Zimmerservice war unterschiedlich. zweimal das gleiche Sandwich bestellt, erhielt komplett anderes Sandwich und Beilagen.
Lage, freundliches Personal
Brand new, super close to the loop, totally worth it and most definitely will stay there again! Don't expect amazing Chicago views
Each room has a mini fridge and microwave. Business center with Internet access and printer available. Beds were comfy and clean. Located near cta train and buses. Convenience stores and restaurants very close by. Would have loved to have cheaper breakfast options available at the hotel and complimentary coffee/tea in the lobby. Dining area in the lobby is convenient but very expensive.
Value for price, very clean, exceptionally friendly staff Daily parking rates were quite expensive.