Kimpton Hotel Monaco Chicago

Not worth the money

Positiv: Great, attentive staff. Terrific location by the river. Comfortable bed. Lobby Door staff was extremely friendly, helpful and welcoming.

Negativ: Expensive for what you get. Room a/c is on energy saving computer load management, so it can take ten minutes to respond. River view 7th floor deluxe king Room had one uncomfortable arm chair, and a tiny sliver of a window that allowed one to see the bridge over the river, but, no water or boats. Exercise room was a joke, just A universal and dumbells. Free morning coffee a plus, but offset with tiny cups and mediocre coffee blend. Free evening wine was nice, but unlike far less expensive embassy suites, no snacks offered.

Positiv: evening cocktail hour not too big

Good Room in a Great Location; oversold amenities

Positiv: The location can't be beat, and the room was spacious and comfortable. The staff were incredible helpful and welcoming.

Negativ: The room was advertised as having a special bathtub, a key reason we booked this room. However, the bath wasn't anything special. It was just a typical hotel short tub, not the large tub we were hoping for. I would have paid a premium for a nice tub, but there are no such things at the Monaco, so we were stuck.

Positiv: The hotel's location was ideal and the staff was courteous, friendly, and helpful especially in providing local recommendations.

Negativ: We requested and were told we would be receiving a feather-free room but the room we were checked into had feather pillows and a down comforter.