Hotels in Syracuse

Mostly clean, and inexpesive

Breakfast was pretty puny....

The rate we booked at was great.

But NO reminders close to the booking, so booking.com, or Best Western let us know about an upcoming stay, say a week prior, so gives us an opportunity to cancel, if we need to. any no flexibility by local management. I could not negotiate an extended stay or anything, with bookings.com or local mgmt. They just too my penalty. I'll NEVER book with bookings.com or Best Western again!

I'm a pretty low maintenance person, so this Quality Inn was perfect for me. Friendly staff, very clean room and bathroom with good basic amenities, and a hot breakfast available, including make-your-own fresh waffles! Parking is free. There is a small workout room, too. I would definitely stay here again.

Although this is only a few minutes from downtown Syracuse, the area around the hotel gets a little shady. I realize this is relative to individual experience, but all I can say is I wouldn't want to go for a stroll alone outside at night. Still, though, the hotel and parking lot felt safe. I would still stay here in the future.

Excellent breakfast Workout room Good wifi and good tv Maid left extra bathroom supplies when ours were almost empty Quiet floor Comfy bed Very easy to get to Super friendly staff Washing machine on site

People in the parking lot drinking beer out of a pickup like it was a NASCAR race, haha!

Room cleanliness was great Love their chocolate cookie gift upon check in and the candy bar in the room Very convenient off 90 thruway Cost was great for location and overall hotel quality Thank you for complimentary breakfast buffet

Mattress comfort & quality was Just OK The restaurant is to the left of the front hotel entrance and there was loudness I stayed on the Hilton Honors level and noticed the noise level adjacent to my room and one level below. More sound-proofing needed

The bedrooms we had were excellent

They had not got our booking correct for either our arrival or departure! They seemed to imply it was our fault but it was sorted with out too much delay

For a "king suite" it was a very average room-may as well opt for a cheaper room. It seems one half of the hotel is way nice than the other-but it's still nice.

Ease of parking.Comfortable beds.

Had to ask multiple times for a refrigerator in room when I previously confirmed a refrigerator would be in room at checkin. Needed more staff at front desk.

Room clean and good size. Staff very nice. Breakfast was good

Had Internet connection problems which were a real inconvenience

Clean

Noisy. You could hear all the doors closing. The maid service knocked several times very early in the morning on nearby rooms and was very loud. Someone attempted to open our dor n then ran away despite do not disturb sign

The room was clean and the beds were comfortable.

The outside hallways and banisters were dirty.

The employee behind the counter was very helpful.

The room was disappointing compared to other red roof inns I have stayed at and I specifically asked for a smoke free room and it tracked of cigarettes the instant we walked in.

Hotel is good. Staff is great. They helped me out of a major problem when my car would not start.

Syracuse weather.

Convenience to temporary work

When I arrived TWO of the desk clerks told me that a small conference room would be available for me the next day to meet a client. The clerks said this conference room was open to guests free of charge on a first come first serve basis. Later on the "Asst Manager" told me it was fully booked for the weekend. During the weekend I walked by the glass doors several times, and never saw a soul in it. First two days of my five day stay, housekeeping did not even touch my room.

Fitnessraum und Pool

Das Hotel war sehr dunkel in allen Räumlichkeiten. Man konnte kein Fenster öffnen,so daß die Luft im Zimmer nicht immer gut war.Frühstück kann man nicht empfehlen.

Comfortable bed with clean white pillows and topper. Pretty quiet. Courteous staff.

Banquet food was not great and the food in the restaurant (Rachels) was uninspired. overcooked shrimp, mushy scrambled eggs. super bland pasta dishes on the conference buffet. Frozen dessert products that are mediocre and probably frozen cookie dough because those were not very good either. Sorry, but I am a restaurant person and I call 'em like I see 'em. Egg salad no, but tuna salad good. Fresh nice fruit and plenty of food. Staff was nice. very casual style of service.

Surrounding university atmosphere.

Cost adders (parking, etc.)

Die Sauberkeit und Business-Einstellung der Angestellten war gut

Das Frühstück war teilweise leer. Man musste nach allem nachfragen

Excellent breakfast! Close to the highway.

Just off the highway. Easy access to shops and restaurants.

Power went out (no fault of hotel) Wifi is slow.

Continental breakfast was OK.

Overall this hotel is tired and run down. The room smelled like an ash tray, the A/C units were loud and clunky, and the decor felt like the 90's. The elevator was so slow and old.

Price wasn't too bad

The beds were horrible

This is a budget priced hotel that for a few more dollars a large increase in comfort would be noted.

Our main purpose for staying here was for the NY State Fair. We needed a low rate place and this was it. We reserved a non-smoking room but I smelled smoke as soon as we walked in the door. We had to go to Walmart to buy Febreeze and candles just so I could stand it. The bed was extremely hard and I probably would have slept better on the floor. Housekeeping came to change the towels and tidy the bathroom but they didn't bother making the bed which I thought was customary for a hotel stay. We were supposed to have free internet but when my boyfriend tried to connect he couldn't. On the plus side, the hotel is really close to nearby attractions like the fairgrounds and Destiny USA among many others. The place was decent enough to handle for 2 nights but if you have the extra money to spend I'd recommend staying somewhere else!

Women that checked me in was very friendly and courteous. Made me fully aware of hotel amenities.

Privacy, plenty of room for a long stay.

Great waffles for breakfast. Clean rooms.

Cable TV menu and remote were annoying to navigate.

This guest did not leave comments about this hotel.

Comfortable room, clean,friendly staff, good breakfast, coffee in lobby and rooms a plus. Microwave and fridge in room. Nice place to stay for an over night trip. easy to find and plenty of parking.

The air conditioner didn't work well at cooling the room. it was a noisey inn. Also some of the breakfast items were all gone and not replenished. Good

wife loves the pillows .

location

It was very clean, well decorated and the location was great for us. We were able to walk around Armory square sampling craft beers and getting a wide range of different types of cuisine. We thoroughly enjoyed our stay.

The valet took a little longer than expected retrieving our car, but I think the desk clerk may have forgot to call him do to everyone checking out.

This was one of the best hotels we have ever stayed in. The staff is friendly and very helpful with knowledge of surrounding area, directions, extra pillows, and even a nice welcome conversation. Very Clean and Highly recommended!

I can't think of anything I didn't like, the breakfast area, pool, lobby, valet, and rooms were fantastic!

Internet access is very poor except in the lobby.

Location to restaurants and entertainment.

Rooms are outdated and not clean. Bathroom had mold around toilet and shower. Customer service - Upon check in, I explained the wrong room was given to us, as the confirmation showed how many and what type of bed we should have. They did not care and told me the room I had was correct. Upon checkout, my credit card was charged for the room, even though I had paid through a booking site. I explained this to the woman at the desk, and she said since they could not find record of payment, she would not refund me. Instead of trying to satisfy me by making a simple phone call to the booking site, she told me I had to do the work and contact the booking site to find out details and then contact her to get the refund.

Room was neat & clean; nice linens and a huge rain shower stall. Close to SU and University Hospital.

Continental breakfast is not offered nor included in room price. Parking costs extra. In a small market like syracuse, these should be included in the room price.

The menu in the restaurant eleven waters needs a few more items to choose from, and the service was extremely slow

The front desk said that I could park I. A garage and use the bridge to head over. I arrived at 11 am and it's not the part of town you want to be walking in alone and I say that as a healthy 30 year old male. I park near the bridge, get all my bags, and when I cross the bridge to the hotel the door is locked. Now I've already paid for that garage and have a block and a half walk wth my stuff. The staff needs to be better educated and that will come with time. Besides that, the doors to the rooms are loud as hell but not bad as a whole.

Great location, very nice breakfast included, love the fact that it's a LEED Platinum building. Room was nicely equipped and the bed was very comfortable. We really enjoyed our stay.

Just wish it had a hot tub for relaxing! Shower was interesting - no door and only a half-wall for privacy. It was just the two of us so it was fine, but could be more challenging if traveling with teens or anyone who prefers privacy.

They are rightfully proud of the energy savings and material recycling designed into this wonderful ex-temple. Rooms are spacious and unique, the staff is friendly and knowledgeable. Highly recommend this place when visiting Syracuse.

The breakfast included in the morning was quite good. Someone seemed to be dedicated to ensuring everything was kept filled and that no one had problems.

The room was not clean, smelled of cigarette smoke and the bathroom door hit the toilet when opening and closing.

Comfy beds. Nice shower. Cool TV chair. TV. Free Wifi. Free breakfast. Quiet. Convenient. Nice mini fridge in the room. We were surprised at how nice it was for the price.

Wish there was just a little more for the breakfast, but really it was fine.

Stained glass windows are abundant and beautiful. The proprietor, was welcoming, knowledgeable, helpful, and very friendly. Breakfast was artfully presented, plentiful, and made to order.

The room was a little small, but that's expected for an historic site. It was also a little dark, but was probably in keeping with decor of the period. No real complaints.

Next to restaurant

Not clean

nice people

It appears they are working on updating the décor and modernizing the accommodations. It is thoughtless customers that ruin and destroy hotels not owner's, trying to accomplish a pleasant experience for customers that choose to use the facilities.

Breakfast was disappointing,coffee cups to small and we stayed on 1st floor and I put a towel up against the bottom of door so nothing could crawl in due to large gap. And why did I have to give them my credit card when I booked online???

We weren't there long enough to give a rating.

no