Excelsior Palace Hotel

Positiv: Location excellent

Negativ: Staff not welcoming, no welcome drink at 1.00pm but a voucher offered to get a drink after 3.30pm. No one to assist with luggage from taxi to reception, no tea making facility, no iron available only ...

Positiv: Fruehstueck war eintoenig, Massenabfertigung, Stuhlhussen schmutzig, unfreundliches und ungeschultes Personal, entspricht nicht den Anspruechen eines Vier-Sterne-Hotel, Lage aussergewoehnlich gut, ...

Positiv: location is very good. rooms are adequate. staff so so. not good, not bad. depends on who. more training needed.

Positiv: This was the worst 4 star hotel I ever stayed in way to expensive for what they offer. Old old rooms, no service only the big pool is nice but the area around the pool needs to be renovated too

Negativ: No service, the room intérieur is very old and not fresh, bathroom needs urgent revocation for that price! The restaurant is in the basement! Extra charge for the parking The pool surroundings doesn...