MOXY Phoenix Tempe/ASU Area

The drinks at the bar were very well made, and the location in very convenient to many restaurants and ASU.

My friends and I stayed for 2 nights, the first night everything was fine. But the second one we found 2 cockroaches one at night, when we went downstairs to let the staff know about it they acted like they didn't care, but they assured us they would take care if it. Me and my friends walked across the street to get food when we came back the staff told us they had found nothing and they had looked for 15 mins, but when we went upstairs the roach was in the A/C vent we took pictures of it so we could talk to someone in the morning and show them the pictures. In the morning we were getting ready to check out when my friend pointed out there was another cockroach on the wall. We took another picture to show the staff and killed it. When we did walk downstairs to check out and tell them about our situation the girl in the front desk told us she did not have to see the pictures because she "belived us". She said she would put in a note to compensate one night for us, and a manager would contact me. When my friends expressed her fear they wouldn't fix the situation in a timely manner if not at all the girl had an attitude speaking to her like she was a child " do you realize it's labor day" she said. Right then her supervisor walked out and we told him the situation he also seemed not suprised like this is a common issue they have, we once again offered to show the pictured as proof but he also decline and just told her to approve the refund. We later read reviews on the hotel and it indeed seems they are aware they have a bug problem and just don't really care to fix it. I would not recommend anyone to stay here style is not more important than cleanliness or fixing the bug problem.

Free drink

The rooms are not great. Space is wasted and the decor is bad. I was also given a room that hadn't been cleaned by the staff. The bed was unmade and towels were on the floor.

location

this is not a 3-1/2 star hotel, maybe a 2. there were cockroaches in the bathroom