Apa Hotel Higashi Shinjuku Kabukicho-higashi

Room had everything you needed, kettle, tea, coffee, glasses, tissues, toothbrushes etc and a huge tv! Close to heaps of food and Golden Gai and convenience stores. Easy check in and check out. Staff were friendly and helpful even with the mix up with which hotel it was.

There are so many APA hotels we walked into the wrong one which was literally just across the street. Small room (but still had enough room for our cases and stuff). Room doesn’t get made up every day. There was only one Pajama shirt even though it was a twin room. Hallways are open to the air (but undercover) so can be cold in winter. Bed was a bit hard and pillows were quite flat. Confusing to figure out which exit is the best to come out of Shinjuku station to find it but once you know the street you can find it no matter which exit you take.

Close to metro, clean room, enough space to move around, and good toilet.

Far from JR Station, Coin laundry is not available in the building, only a laundry service which is quite expensive and you need to pay it pet piece.

Great location - 10 min walk to various metro stations and Shinjuku is a very fun district anyway! We also had a very nice view from our room on the 14th floor. Room was very clean and modern with plenty of sockets available. Staff were very polite and helpful.

Room was just a little bit too small for two travellers - there was nowhere to put our suitcases or clothes away. But it's fine if you're staying for a couple of days.

Our friend booked at a nearby APA by mistake and they helped us move her booking to our hotel. We also wanted a nice view in our room and they allowed us to change rooms for no extra cost.

Great service and communication