Shibuya Granbell Hotel

I enjoyed the size of the room. The beds were very comfy . The staff was very helpful . I got cash refund for breakfast for days I needed to leave early morning although the reservation was made in advance.

The location of the hotel is very close to the station, but due to the stairs required to cross the road , especially with luggage , it is difficult to reach the hotel . In addition , all area is under constraction. If I knew this beforehand I would have consider another hotel. The window was facing a wall . The hotel couldn't offer a different one .

Small room but very comfortable. Staff was extremely professional. Close to Shibuya Station. Would stay here again for sure.

Location excellent, very near to Shibuya Station. Stuff very polite, service is very good. I goot a very big and cuzy room, clean and equippied with all the facilities.

Very bsic breakfast, especially for western guests, loby and public areas are very basic and small.

Excellent hotel!

Fantastic place to stay--wonderful location, helpful staff. Rooms are small but imminently functional: lots of small and nice touches. Included breakfast makes starting the day easy. Highly recommend.

Our room would have been too small for a family--make sure you have a sense of size or layout before booking.