Hotels in der Nähe von
Wells Fargo Arena,
Tempe

Positiv: Crew was extremely nice and comfortable flight

Negativ: All was good

Positiv: Clearing USA imagination in Canada was a breeze not the 2-3 hour wait you get at MCO

Negativ: Knowing we had to get a visa for Canada

Negativ: I missed my flight that day i was not happy at all

Positiv: Customer service won't answer the phone

Negativ: Customer service could answer the phone

Positiv: The aircraft was barely half full.

Negativ: Delay due to fog at LHR, but this is not the fault of the airline

Positiv: The crew were nice enough. However, I thought it was strange that the flight attendant woke up the guy next to me to see if he wanted to eat, which he didn’t.

Negativ: Checking in was bad. We had difficulty with the agent, who said that we needed to wrap our plastic tubs. We have flown other airlines using these same tubs for 15 years. After our minor altercation, the food on the two legs from Dammam and then on to Atlanta was very bad. I am not very picky with food and like just about anything. However, I was unable to eat the food served in 2 out of 3 meals. My time on Frankfurt was also not very pleasant. I will most likely try to avoid Lufthansa in the future.

Positiv: The flight was quite comfortable.

Negativ: I find it hard work doing such long flights these days.

Positiv: The crew was great! The seats are never comfortable on economy flights.

Positiv: Everything was on time and ran smoothly. The seats seem to have more room than most airlines. They were generous with drinks and snacks

Positiv: Crew was great

Negativ: Lots of screaming children. Not much to do about that...

Negativ: Movie selections, healthy snacks/food

Negativ: Not enough leg room. Flights are costly enough and it just seems wrong to upcharge passengers for more legroom. Legroom should be standard outside of first /business class.

Positiv: Service was very good

Positiv: Pünktlich!

Positiv: Professional crew

Negativ: Depart on time

Positiv: One hour delay after boarding due to loosing our “slot”

Negativ: Timing!!!