Grand Hotel Wien

We loved our stay here. The hotel was very convenient and our room was very comfortable and spacious. We celebrated our 30th wedding anniversary here and the hotel treated us to a bottle of champagne in our room which was a very nice touch! The staff were very warm and helpful.

The room was beautifully appointed with all the amenities one would expect and then some. Appreciated the large bathroom and thoughtful toiletries. The lobby was lovely and we enjoyed the pianist in the evenings.

Staff on two occasions did not do what they said they would do. We had an early arrival and were assured that we would be called if our room was ready prior to 2 pm. When we inquired around noon, it turns out our room had been ready for awhile. We made a request for a different blanket and was assured it was on its way. We returned later that evening to find it had not been changed.

Perfect breakfast, ideal location, helpfull personal.

Location Stuff Clean

location

I stayed three nights but I got only one bottle of water. No replacement