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the morning view over the lake - priceless
the premises was clean and the beds were very comfortable, staff were rude/unpleasant to you in the presence of other guests without the slightest care , i find this embarrassing and unacceptable for a hotel of such status
All the staff were extremely friendly and helpful as well as very professional. Nothing was too much trouble and all seemed to enjoy their work. Very pleasant atmosphere in the hotel as a result. Difficult for us to make wi-fi connection with our iPad. Meant we had to go to Costa Coffee nearby for an awful coffee when we would have preferred to sit in lounge at hotel to use it.
Lovely room with lake view, even though hotel was fully booked never felt crowded, plenty of space in lounges etc. Plus point was the car park - last time we stayed 40 years ago, no parking so was a nightmare finding somewhere to park! This time they even offered for us to leave the car still parked after we checked out so we could make a trip on the lake before we returned home. Just a shame we didnt have time to use the Spa & pool - last time the pool was actually outside! Just one comment - obviously not checked that the toiletries & milk were " topped up" when cleaning the room after previous occupants
The ambiance ,location and views
The aspect of the Hotel was breathtaking, all the staff were polite , helpful , presentable and a credit to the hotel.The food and restaurant service were excellent,as were the bedrooms and housekeeping .No. No.
The confort of the bedroom and the swimmingpool. The reception staff were very helpful. We had no problems.
view , location and room was lovely
The location, the staff & the service were all briliant The bedroom was far too warm at night, despite turning the radiator off we had to have the window wide open and then there was much noise from ouside so we did not sleep very well.
Excellent new swimming pool restaurant prices
Frühstücksraum, Frühstück, ruhige Lage, Art der Gäste kein Aufenthaltsraum, am Austrittstag (nach 3 Nächten) wurde mir der Zimmerschlüssel bereits um 0930 Uhr abgenommen. Preis:Leistung eher mager kein Haaqrtrockner, keine Stangen für feuchte Sachen (es hat oft geregnet)
Sauber und gepflegtes Guesthous, sehr hilfsbereites Personal,für kürzeren Aufenthalt zu empfehlen. Etwas kleine Zimmer,vom Center ca. 10Minuten Gehweg.
Freundlicher Empfang, sehr guter Service, gute, ruhige Lage, zuvorkommendes Personal.
Das Eastbourne Guest House ist ein sehr liebevoll eingerichtetes Haus. Wir haben uns dort sehr wohl gefühlt. Der Service ist perfekt, alles ist sehr ordentlich und sehr sauber. Die Besitzer sind sehr nett und freundlich. Das englische Frühstück wird für jeden Gast frisch zubereitet und schmeckt vorzüglich. Auf Wünsche bezüglich des Frühstückes wird sofort reagiert. Die Lage in Bowness on Windermere ist ideal - sehr ruhig in einer Seitenstraße gelegen, ohne störenden Durchgangsverkehr. Zum Lake Windermere läuft man ca. 15 min. durch den Ort. Jedes Auto hat auch seinen eigenen Parkplatz.
The staff made us very welcome and the room was fantastic will be staying there again.
Small, quaint and great location for accessing all the Lake District has to offer The free internet needs upgrading, but other than that the hotel was excellent.
Generally all was good but far too overpriced for what was available The price
The retreat N/A
the standard of service was excellent, pippa was very helpful and polite, the room was perfect, the area was lovely and the pub was only 100 yards away n/a
The staff, the ease of access, to all the surrounding activities that are available shame the weather was not better but still a very enjoyable time
was a nice and friendly hotel,situated in a good place,excellent food and very peacefull to expensive for what is was
very nice decor comfortable furnishings and friendly staff, a bonus as the leisure passes for use at nearby hotel with leisure/spa facilities Room to front of hotel was noisy, traffic noise and from hotel guests coming in and out and chatting to staff on reception ! also no blinds/nets at the window which was at ground level on a main road, so very little privacy afforded in that particular room
Quite and very relaxing hotel, The whole room was just perfect. Thank you to Pippa for making us very welcome, we will be returning.
This is not a hotel but a bed and breakfast, the spa facilties are at hotel 15 minutes away, and that hotel is probably cheaper. The Howbreck is vastly overpriced.
The hotel was in a fantastic location- it manged to convey a feeling of being reasonably luxurious but also with a friendly /personal feeling. Room was a little small but very comfortable nonetheless
Our Walnut room was great, enjoyed the jet bath thoroughly! No leisure facilities on site, you have to drive to another hotel and finding a parking space is a little bit of a nightmare. Dinner in the hotel is overpriced for what it was
Beautiful setting, excellent service and wonderful character of the hotel made for a great short break. En suite corner bath in the Coach House room (upper) a tad on the small size (for a fat bloke). TV unit was probably very expensive in its day but dated now and only able to receive very limited number of digital freeview channels. These minor observations didn't spoil our experience though and the room was fantastic
It was first class, in every respect
food and service
Excellent food, relaxing enjoyable break and very friendly staff
We liked the spa bath in the room and the fact that bathrobes were provided so that we could relax around the room. The way that dinner was arranged i.e. everyone met at 7pm for pre dinner drinks and canopes and there was only one sitting, so you were made to feel special and not rushed. All the staff were friendly and polite and it showed that they enjoyed working there.
The booked room, ended up being already booked, got given another choice, which was ok. Promised flowers and champange when arrived, as the honeymoon suit was advertised availible, as compensation and wasn't done.
The way we had our own little building and not part of main hotel Nothing
The staff were delightful (very helpful and full of character), The meals were mouth watering and well proportioned (you must try the tomato soup) The room was well thought out, and the location was beautiful (even in the rain). I wouldn't hesitate to stay at Broad Oaks again. My only niggle was to do with some minor decoration flaws. Our toilet roll holder needed another screw to secure it and the spa bath soaked the floor when the shower head was in use. Really very minor flaws
Having use of the pool was great and it was nice that it was geared towards a good charity. Great location and all the looks of an old manor house, our room also had a view of the Lake. The price really was excellent value. Unfortunately,the room did smell a little like a residential home but not over bearing. We were told room service was £5 but then on check out it was £5 each. it was no big deal and the reception guy did not seen keen on us using the sunbed which was included he said it was not working but then there was a token next to the box, so I popped it in and enjoyed the sunbed anyway.
All excellent None
Nice location, reasonably priced Dinner Food quality was average.
Big room. Comfortable beds. The hotel was good. However I was not aware that this was a hotel, with a particular emphasis on blind guests at time of booking. This was not a problem, infact it had excellent services. The only issue is that I have an allergy to dogs. But apart from that minor issue, the hotel was good, and we enjoyed our weekend away.
Convenient location for what we needed, room large and warm Beds were awful, old and squeaky, really bad. Also room looked over the back gardens and as we had window open because room was so warm all kitchen smells came in. Breakfast waited a long time to be served.
Hotel clean and the staff were friendly and very helpful. Food was very tasty and very well presented. None
food was good and staff very helpful. if you stay just one night, not much oppertunity to use the swimming pool etc due to room times
Staff extemely helpful and very apologetic and they had noticed the smell also but thought it came from the laundry below which had gas propelled equipment so we were offered a full refund. Room was horrendous more like a dormitary and there was a very bad smell so I am afraid we checked out as they couldn't change the room.
this hotel was good value would go back staff very friendly
Very quiet which is just what i was looking for, Brilliant for its action for the blind It was clean but the sofa was at the end of it life, the bathroom cuboards were peeling, I def did not expect this as if i had paid 5 more pounds I would have ended up in a four star slightly down the road
Location excellent for where we wanted Mattress on the hard side but generally good
The friendliness and helpfulness of staff. Bed a little uncomfortable. Half hour slot for breakfast a little strict, however breakfast was very nice.
Good location, owners very welcoming
Attending a wedding and Taking a cruse on the lake Bed was too soft, if staying longer could be a problem.
It was a very warm environment with extremely friendly people. Very close to the town center and with a nice lake view. I found the room somehow small, for a 4-star hotel.
Everything.Very freindly also very helpful loved it will return so with my husband.
Friendlines of staff
The location of the hotel was excellent for walking to both Bowness and Windermere. The number of restaurants within walking distance was very good.
Staff very friendly and helpful, looking forward to booking stay at the white lodge again. None
sehr freundliche Eigentümer, gute Vorschläge für Ausflüge, gutes Frühstück, Flexibilität EZ war sehr klein
Nettes Hotel, kleines Zimmer wie beschrieben. Sehr freundliche Gastgeber. Willowsmere ist fußläufig zu erreichen, ca. 10 min. Von daher empfehlenswert.
Service der Hotelchefin nein
Sehr freundliche Aufnahme und Bewirtung. Die Zimmer sind sehr wohnlich und komfortabel ausgestattet. Man fühlt sich in diesem Hotel sehr gut aufgehoben, "wie zu Hause". Wir würden jederzeit wieder in diesem Hotel absteigen. Das Badezimmer ist gut ausgestattet, es fehlen lediglich Ablageflächen für Kosmetikartikel.
Frühstück gibt es in der Zeit von 8.30 bis 9.15 Uhr. Das ist Jugendherbersstandard. Das Frühstück an sich ist aber gut.
Positives gibt es leider nicht viel zu berichten. Das Hotel wirbt zwar mit "Lake View", doch dazu müsste man wohl auf das Dach des Hauses steigen. Die Zimmer sind dunkel, viel zu klein und dafür horrent teuer. Das Personal ist unaufmerksam und uninteressiert. Das Haus liegt an einer viel befahrenen Durchgangsstarße.
Very relaxed atmophere. Room was adequate for our needs the location pretty central for travel to the Lakes area.
Made to feel very welcome. Room clean and comfortable with good facilities. Excellent breakfast.
the service from staff the washing facilitywas small but adequatei would have liked it to be bigger
The proprieters were very friendly, welcoming and helpful. They knew the area well and recommended good restaurants to eat at. Nothing was too much for them and they have created a comfortable, relaxing hotel.
Nur die sehr zentrale Lage. Schmutziges Bad, kein richtiger Empfang - man musste sich im pub melden - und die Mitarbeiter haben das Einchecken missmutig vorgenommen. Absolut störend war jedoch der Lärm. Wir hatten ein Zimmer oberhalb des Haupteingangs und es war bis 03.30 ein riesiger Krach.