Finde günstige Flüge nach Guangzhou

Positiv: Ok

Negativ: Wirst service and ever haf.never will fly chunies airlines

Positiv: Friendly Professionalism Promptness

Negativ: FA’s distributed food but never came back. Also didn’t collect used containers until flight was in decent stage. They were generally unavailable unless you rang the FA button(which I never do)

Positiv: Crew was helpful, friendly, attentive.

Negativ: Seats are definitely too small in both directions.

Negativ: My 2 checked suitcases had tsa locks, both of which were taken off and not returned and I have a couple items missing. Not much you can do about it but very frustrating.

Positiv: Upgraded to premium economy.

Negativ: NA

Negativ: not much choice in the movie selection

Positiv: Attentive crew. Smooth flight.

Negativ: Entertainment options limited but that’s a very small complaint.

Positiv: Airbus 350. Very good experience

Negativ: Crew was jumpy. I expect them to be a little more gentle serving food.

Positiv: Very comfortable (business class)Delicious food, good entertainement, wonderful service. Outstanding price-quality ratio.

Negativ: Nothing

Positiv: Crew is nice!

Negativ: The screen/entertainment is totally not working, and it’s not only my seat, it’s more than 4 seats not working just around my area and the crew cannot fix it. So we spent 12-13 hours without anything to watch or listen. The crew told us such Boeing 787 international flights in Hainan airline was used to run China domestic lines and the entertainment system was ruined by Chinese older passengers who do not know how to use it, but this sounds like a really stupid excuse for what happened, because there is no visible damage to any hardware of the entertainment system. I’m not suggesting taking Hainan airline until they fix this issue. By the way, on my return flight, my entertainment system works fine, but there is one person who sit in the front row had bad luck. Again, this is not occasional insident, it’s happening widely in this route.

Negativ: I had to cancel my fight because my name did not perfectly match my passport. I got no refund and had to pay for a new flight.

Negativ: During my transit of 11h00 in Beijing i was stuck in an area without anything. I asked the Hainan crew to get something to drink and their answer was wait 3 hours before departure and you ll go trough immigration...... Hainan never more !!!!

Positiv: Slow service.

Negativ: Better communication!

Positiv: Food was great, enjoyed watching videos, staff very profession and friendly.

Negativ: Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles.

Negativ: Don’t be late

Positiv: The crew and the timing were ok

Negativ: The seats were uncomfortable

Negativ: the transit in Xiamen after my flight from Hong Kong it was 7 hours I have stay in xi amen. The promotion and/or advertisement saying that I have eight hotel for me to rest in Xiamen or a city tour. After I arrived there.all of those was saying nothing provided today. all I can have is leading me to a lough where just seats, tables for passenger to sit there. provided tea, water, Chinese made coke with natural temperature no ice . just sit there for 7 hours to wait for my connection flight to LAX

Positiv: great price and overall service

Positiv: Nothing

Negativ: Xiamen reps at KUL didn’t let me board because they said my middle name on boarding pass didn’t match with the name on Chinese transit visa. I got this Chinese transit visa just to transfer because of the airport layout and that part was also didn’t make sense. They didn’t accept my middle “Y” on the boarding pass and it was so much of hassle to argue and finally let me through. Will never fly again on Xiamen.

Positiv: Crew was amazing. Welcoming, helpful and caroming to passengers needs.

Negativ: Replace worn out seats.

Positiv: Crew is nice!

Negativ: The screen/entertainment is totally not working, and it’s not only my seat, it’s more than 4 seats not working just around my area and the crew cannot fix it. So we spent 12-13 hours without anything to watch or listen. The crew told us such Boeing 787 international flights in Hainan airline was used to run China domestic lines and the entertainment system was ruined by Chinese older passengers who do not know how to use it, but this sounds like a really stupid excuse for what happened, because there is no visible damage to any hardware of the entertainment system. I’m not suggesting taking Hainan airline until they fix this issue. By the way, on my return flight, my entertainment system works fine, but there is one person who sit in the front row had bad luck. Again, this is not occasional insident, it’s happening widely in this route.

Negativ: The flight attendants could be more friendly and more eye contact.

Negativ: I was not able to get an aisle seat when I requested it at the check-in desk. I understand the flight was full though so it was not possible.

Positiv: too early to say

Negativ: My baggage didnt come.

Positiv: Eveiting

Positiv: Crew only

Negativ: I fly four times with Aeroflot, and they have always a lot of problems. Airplane never fly on time. They lost my luggage and a they have a lot of things they need work on them.

Positiv: Aeroflot was bad airline I will not fly with them again

Negativ: I have sent to Kayak and to priceline mentioning that the first name on the ticket has a spelling mistake and asked to help to update and this didnt happen. I have a threat to not being able to get out of philippine.

Negativ: I was traveling with friends who's flight kept getting canceled without any notifications, only found out till check in. I had an added layover that I didn't know about. My friends and I will avoid China Southern airlines in the future

Positiv: Both of us being seniors wheel chairs were not provided. Food was not good and even dinner with the fish was not there. They have to reheat fish which took more than 15 minutes.Assistance was not provided to both seniors for carrying luggage on the stairs while boarding the flight for Vancouver

Negativ: The food quality may be improved and also necessary help be provided particularly to seniors in boarding and transit.

Positiv: Ontime boarding and flight

Negativ: Very limited leg room and crammed plane

Positiv: Very good service, warm and thoughtful

Positiv: Entertainment system

Negativ: Food

Positiv: Smiles，answer calls, clean toilets

Negativ: Some notes in toilet might be inaccurate like ask us to install waste bin?

Negativ: Airline Lounges

Positiv: Great flighy

Positiv: Crew very helpful in helping me make my connection in Guangzhou when our flight was late.

Negativ: Dingy waiting area separated from terminal. Boarding is random once it starts. Food was like 1980s airplane food.

Positiv: Gute, warme Decken, Augenmaske auf Nachfrage..

Negativ: Das Essen..

Negativ: The seats of A380 CAN-LAX flights were little cramped.

Positiv: Very friendly staff, good meals, and movie selections.

Negativ: There were no air vents available to control air flow. It was a bit warm at times.

Negativ: There were no announcement in armenian during flights to and from Erevan. Not good.

Negativ: Horrible rude counter people at checkin, using threats and yelling they insisted on checking handbag which caused an hour delay to retrieve. And during stopover did not have food, computer and other items in handbag. Highly do not reccomend airline

Negativ: The check in process was confusing as the MIA location required that passengers take luggage to an area away from the ticketing counter, no explanation and almost zero signage. We walked around the airport until we found the location. Truly a horrible experience in MIA. Move to TPA!!

Positiv: So this is just a tad bit better than most Chinese airlines. Just a little.

Negativ: Food sucked, bags lost, nobody speaks English. Entertainment is ridiculous.

Positiv: Nice crew

Negativ: My passport number was incorrect leading to an inconvenience at check in

Positiv: Very good service, warm and thoughtful

Positiv: crew service was good and friendly

Negativ: baggage unloading was very slow.

Negativ: Aeroflot hat mein Gepäck nicht mitgeliefert. Das gleiche ist auf dem Hinflug passiert. Heute werde ich mein Urlaub wie geplant fortsetzen müssen, ohne das Notwendige mitnehmen können. Das ganze kommt mir wie ein schlechter sehr böser Scherz vor. Ist aber wahr.

Positiv: The service por a 85 years old was poor

Positiv: Crew was attentive and nice. Timeliness of meals and service was nice. Boarding process was efficient.

Negativ: First time I’ve traveled that I may have preferred an economy ticket instead of my premium economy seat. It was like sitting in a rock hard shell. Seat does not recline but rather slides forward slouching you down and hurting your back the second you move the seat, let alone 11 hours of sitting.

Positiv: Crew was nice smooth was friendly

Negativ: Me and my boys have been without 3 luggages for 3 date now in Italy! We’ve called Aeroflot everyday and nothing.