Location, cleaness of the room.
Top quality facilities that are very useful before a morning flight. Lobby is not at the same level as the airport's entrance and there is a limited sign/staff to show where the registration desk is. As a transit hotel which has a majority of the guest going to/from the airport, it would be nice to have a small reception counter at the entrance facing the airport .
Location The wait, Rush to get you in and out Impersonal
If you have to do business, and just want a nice good, clean international hotel, then go to Pullman. You are few steps from the airport and everything is functional. The breakfast is good, and in the resteaurant they offer a good buffet incl. a glass of wine/soda for only 188 Rmb. I will go there again next time i have to do business in the area, and save a lot of transportation time to the city
The room design and the layout and nice comfortable bed was premium Stayed only one night
Position and convenience Non
Close to the airport, clean and quiet, good restaurant internet charge
The comfortable rooms and friendly staff.
Bed and bath very comfortable. Immediate access to airport. Excellent staff. Meals in restaurant quite expensive and taste was mediocre.
Excellent room Staff lacks English language. They need to work hard on this matter.
Buffet is good. 1. Service is not good, no matter in the restaurant or counter. 2. Bathtub is dirty. 3. Lock and tap are damaged.
As an alleged five-star hotel, The bed linens and ropes are OK for comfort. The size of the room is also decent. They have BBC, French channels. The breakfast is poor: small restaurant, lack of choices, too many people and the quality of food is far from anything five-star. I came back to my table with food only to find all other 3 chairs I wasn't using intact but the one I was sitting on just somehow vanished, gone. And the fork and knife and plates were still resting on the table. Haunting! I looked around and saw probably my chair being seated by a mid-age women in the alley, who was enjoying her food and chatting with her friends. The room was a smoking one. Hate smoky air. The View: window opens to the roofs of shabby building and the cramped city skyline in polluted smog. The design of the room is rather strange. The cleanliness could have been much improved on the carpet, the surface of the sofa, etc. to live up with the five star rating. The cheap pack of for-sale toiletries, bottled water of a new local brand, and box of Chinese tea should be removed to upgrade the taste. The TV is small, not high resolution, and cannot adjust in any direction, not to mention using your USB for your own movie. The tea bag and nestle instant coffee reminds me of a basic 3-star facility. Guests had better go through the full price list of every single item in the room, from bed head board to tea spoon. The completeness of the items you can or cannot see really frightens you to death of damaging the cheap setting. The location: the hotel hides itself in a crowded and dirty residential complex. Reaching there at night is a challenge of GPS. The check-in staff was a cold poker face. He set me aside waiting and dealt with some other guest behind me while being unclear of my booking, no explanation nor guilty feeling. Actually, on the twentieth something Floor, it shows it belongs to some service apartment company. Where am I? A real five star hotel or an average service apartment I find easily find at half the price on the Internet?
Sehr zufriedenstellend in allem
Gutes Hotel, zentral gelegen, zu empfehlen
Gute zentrale Lage, englisch sprechendes Personal, sehr gutes Preis-Leistung Verhältnis, schöne Gartenanlage mit Pool. Sehr geräumige Zimmer (Business Zimmer) Frühstückspreis für chinesische Verhältnisse recht hoch..
Das Hotel ist gut ausgestattet (z.B. Fitnessraum) und hat eine sehr gute Lage zur Messe (kostenloser Shuttleservice). Die Sauberkeit und der Service sind einwandfrei. Die Internetnutzung war zwar kostenfrei, allerdings war die Verbindung so langsam, dass sie nicht wirklich genutzt werden konnte. Sehr schwierig für Business Reisende.
Gute Lage zur Messe, ,Shuttlebusse ,Registrierungsmöglichkeiten direkt im Hotel, gutes Frühstück,sehr hilfsbereites Personal,Bahnhof und Metro in der Nähe,Modere Zimmer Man könnte besseres Brot zum Frühstück reichen.,Zuviel Teppichböden im Hotel.
Hotel ist sehr ansprechend und auf aktuellem 4*Niveau. Zimmer sind groß, sauber und komfortabel. Personal sehr freundlich, englisch sprechend und hilfsbereit. Frühstücksleistung für chinesische Verhältnisse sehr gut. Lage etwas abseits des Zentrums von Tianhe, aber mit Taxi oder Uber Fahrdienst gut zu erreichen. Internetverbindug ist OK und kostenlos.
Comfort, food, shops and the staff. So much that i want to visit again. When in the bar(s) relaxing there are too many women wanting you to buy them drinks and offering you room services.
The Hotel was 5 star and staff were trained well. Food was excellent and Prime steakhouse was very good. All facilities were 5 star and this is rare in many parts of China. The shopping precinct attached to the Hotel was also very 5 star and perhaps some cheaper shopping options nearby would be benificial.
there is small shopping area so you can find what you need like supermarket ,starbucks,beakry ATM ,macdunalds. Long time for cheack in and cheak out and the resaption very busy .and abit pricy
The buffet is excellent (second floor), very big hotel with a lot of shops, free internet, pool and gymn included. The room was a little bit small for a marriot
The way the staff attended to any querry, was good. They attend everyone well, I liked that. They should take any telephone call very seriously.