Hotels in Haizhu - Guangzhou

Positiv:: good location

Negativ:: the very noisy lobby looks like a luxury train station or airport

Positiv:: Club lounge staffs are all nice and helpful, we had a wonderful stay there.

Positiv:: Für ein 5 Sterne Hotel stimmt hier alles. Die Lage, die Qualität der Zimmer und Betten, das Personal, die Restaurants.

Negativ:: Zur Messezeit gehen die Preise erheblich in die Höhe.

Positiv:: Location is fantastic. Rooms with views to the old Embassies buildings was stunning. Very spacious and modern room. It had washlet and toilet was huge. Indoors waterfalls are marvelous.

Negativ:: At night is esplendid and quiet but during the day becomes full of noisy people taking photos and selfies of the indoors waterfalls. So many rude people makes it annoying to remain in the lobby. When I was waiting in the line to check-out, a lady cut the line and staff didn't even care. Both things shall not be expected from a 5 stars hotels.

Positiv:: As always a great hotel with excellent staff and facilities, nice room, restaurant.

Positiv:: Breakfast is good, but not excellent, we expected more food options in 5 star hotel breakfast buffet, for example, only pumkin seeds as nuts, and always ran out of smoked Samon fish. The environment is excellent, just by the river side.

Negativ:: The changing and shower room for swimming was poor cleaning, the smell of air was quite duty toilet smell. This was the only bad memories during my family's staying in White Swan Hotel.

Positiv:: Tolle Lage Super freundliches und aufmerksames personal

Negativ:: In diesem Hotel passt einfach alles

Positiv:: Perfect location, spacious room with nice design, comfortable bed

Positiv:: Services,friendliness,,cleanliness,location

Negativ:: Breakfast should be priced somewhat lower

Positiv:: The deluxe room was spacious and nice but the night lights were not working well and the shower cubicle tends to get flooded when used

Negativ:: This is about the stingiest hotel I have ever been and trust me, I travel almost 40 weeks a year. There was a fruit basket with 3 fruits in the room on arrival. When I asked for refill, they said no! How much does 3 fruits cost? Then when I was in the restaurant, ordering a simple dinner that cost 2x what it would at a Michelin restaurant in the city, I took the liberty to take a few fruit cuts from the buffet. A staff actually came over and told me that I would need to pay RMB550 for the fruits ie pay for a full buffet dinner! I spent RMB300+ on my dinner, and you want to charge me for a few pieces of fruits?! When I said that I can’t accept that, she took the plate of fruits away! Then when my food actually came (after 20 mins of wait), it was the wrong order (I ordered salmon and they gave me a hamburger). Did I raise a ruckus? No, I accepted the wrong order as I didn’t wish for the waiter to get into trouble. For a five star hotel and for a guest who paid for 4 nights stay, being stingy on fruits of all things, was absolutely a shock. Then on my last day, I left my bags with them at concierge. When I came back to collect, they gave me the wrong bags. What a fitting end to a disappointing experience with the staff at this hotel.

Positiv:: It was a birthday present to my mum. They find out when my mom checked in is and send her a birthday cake to her room as a surprise. True 5 star experience.

Positiv:: House keeping. Clean. Food.

Negativ:: Nothing

Positiv:: Good overall business hotel. Very friendly staff although english skills go from non-existing to excellent. Maybe offer the staff additional lessons as it at times was difficult to communicate.

Negativ:: food seemed to be slightly overpriced for what it was,also compared to nearby hotels.

Positiv:: The hotel itself is nice, although all standards have clearly dropped since my last visit. Duty Manager Alex Chen tried well to make up for the short falls. Although he was very nice, I am afraid that was not sufficient to erase all other issues.

Negativ:: Poor internet Humidity in room Was checked into a smoking room when i specified i need a non smoking room Check in was a very bad experience

Positiv:: good breakfast, modern and well equipped room, friendly staff, exceeding my expectations at this price

Positiv:: We stayed in an executive room on the 22nd floor, views were great, the executive drinks and nibbles were great. Best of all was the staff (Michelle, Kelvin!! can't remember the others), they were fantastic. Absolutely loved the experience. We would go back and just stay the whole time in the hotel.

Positiv:: Service center didn’t reply when I called in from my room.

Negativ:: In general, it’s good.

Positiv:: Cleaniness and hospitality

Positiv:: Size of room and hotel location

Negativ:: Construction noise during the day

Positiv:: The service and the view are excellent!

Negativ:: Nothing.

Positiv:: Ausgezeichnetes Frühstück und ein wirklich ausgesprochen schnelles W-Lan, bei welchem auch die Verbindung mit allen Google Programmen einwandfrei funktioniert. Nur 10 Minuten zu Fuss zur Messe - es gibt aber auch einen kostenlosen Shuttlebus. Das Hotel ist sehr zu empfehlen.

Positiv:: Sehr gutes Buisnesshotel in perfekter Lage zur Messe.

Negativ:: Die Preise für Essen und Trinken sind absolut überteuert!

Positiv:: swimming pool and gym.

Negativ:: 无

Positiv:: Everything was amazing, the staff was very respectful and made our stay special, no hidden fees are charges and everything was convenient.

Negativ:: Nothing

Positiv:: Sehr sauber, Zimmer werden 2x täglich gereinigt. Sehr aufmerksames und engagiertes Hotelpersonal welches sehr gutes Englisch spricht. Tolle Lobbybar

Negativ:: In die Jahre gekommenes Luxus Hotel, Ausstattung ist sehr hochwertig, aber ich finde die Zimmer (hatte eins im obersten Stockwerk in der Horizon Ebene) sollte langsam mal modernisiert werden. Frühstück zu Messenzeiten völlig überfüllt. Kranker Koch hustete das Buffet voll. Hätte vom Küchencheff in solch einem Hotel erwartet das er einen offenbar stark Kranken Mitarbeiter nach Hause schickt. Dies war leider nicht der Fall zu seinem leitwesen und der Gäste Ihrem.

Positiv:: The bed was super comfy

Negativ:: If theres more cafe in the hotel

Positiv:: Very nice hotel as you would expect from Shangri La, lived up to expectations in all respects.

Negativ:: Great location for the exhibition halls, otherwise not much in the immediate surrounding area.

Positiv:: The staff were super friendly and very eager to make sure we had a nice and relaxing visit. Many of the staff spoke perfect fluent English with an American accent. They were able to translate to taxi drivers for us and they were very helpful with every question we had. Also the best thing is that the hotel gives each room a free smartphone to borrow that you can take with you out and about when you are exploring the city. The phone had Google maps and Google all working perfectly, which are two apps that are usually blocked in China. Also it had unlimited 4g data, and ability to make domestic and international calls.

Negativ:: We booked a non smoking room but the room reaked of cigarette smoke when we entered the room. The changing room facilities for the outdoor pool were really poor and grimey. The outdoor pool looks VERY different from the photos, and it really isn't very big at all. We also had to pay 26rmb each for a swimming cap to wear in the pool which was annoying because they said it was for hygiene when the pool was already full of twigs, leaves and general mess when we got there. It didn't look like they cleaned the pool a lot because there was so much in the water and it wasn't nice. The indoor pool was fine though, but mostly full of old Chinese men doing laps.

Positiv:: breakfast

Negativ:: nothing

Positiv:: Einfach perfekt: Zimmer, Ambiente, Pools, Personal. 5 Sterne eben!!!

Negativ:: -

Positiv:: Buffet Lage Sauberkeit

Negativ:: Der indische koch ist nicht mehr da

Positiv:: Everything

Negativ:: Nothing

Positiv:: Ihr Angebot war ohne Frühstück :-( habe Vorort ein Upgrade gebucht. Lage zur Messe ist optimal !

Negativ:: Ihr Angebot sollte unbedingt mit Frühstück sein.

Positiv:: very good this time

Positiv:: Everything was excellent!

Positiv:: Sehr sauber und freundliche Mitarbeiter.

Negativ:: Zu weit außerhalb der Stadt. Ca40min zum Bahnhof, 1 Std zum Flughafen.

Negativ:: Refund system, initially they charge a deposit plus the total room charges, when one checks out they charge for the room charges again, this comes to about three times what the room charges are,

Positiv:: Very nice bed. Taxi call from reception very fast

Negativ:: Breakfast China style. European food only 10% from all breakfast offer. Crazy deposit.

Positiv:: Breakfast

Negativ:: Locatin to far from subway

Negativ:: break fast - horrible !! not for vegetarians - all as per chinese cusine

Positiv:: Perfect place to stay in guanzhou

Positiv:: All over everything is good.

Negativ:: No issue and all fine

Positiv:: Good breakfast and staff cooperative

Positiv:: Nice hotel. Need more English speaking staff

Negativ:: Air conditioning is not cool enough Party in the park is too loud P

Positiv:: cleanliness, services and facilities

Negativ:: N/A

Negativ:: This property was marketed as a 5 star property by booking.com when I booked which I think is misleading. This is only a 3.5 or 4 star most property.

Positiv:: Not at all

Negativ:: Everything was not suitable for foreigners ,

Positiv:: The overall experience was good. The staff was very cooperative and always ready to help. The rooms in the “A” block are good and have good interiors.

Negativ:: The room that we were initially give was in the B block and the rooms in B lock are very clumsy and there is some foul smell that comes in the bathroom. The rooms were very small and shabby with no ventilation/window. Also, when we changed our room the staff gave us a room in Block A and the rooms in this block are really good. However the rooms on the backside in block A too don’t have any windows.

Positiv:: Breakfast was not good for guest who come from out of china . . . . I like chines food but breakfast is different . . . . Hotel location is good for me subway station is near PAZOO is near and river and canton tower is in good distance from hotel

Negativ:: Nothing

Positiv:: In der Umgebung sind gute Fisch Restaurants

Negativ:: Ich war zufrieden

Positiv:: The location is not far from the canton fair and it’s about RMB20 taxi fair. Taxi fair from airport is about RMB160-200. Breakfast is good with local style. Neighborhood is surrounded by local market and food stalls. Easy to get local food. Will stay in duplex for my next trip. I am sharing the duplex photos especially at the garden or front yard of duplex.

Negativ:: Downsides of the hotel are the corridor of the hotel room has smoking smell, luckily the room hasn’t . The bedroom soundproof is poor can hear upper floor flashing sound, the room is old and small, the mattress coursed me itching.

Positiv:: the view its superb clean place

Negativ:: staff not speaking English, difficult to communicate

Positiv:: Each room has its own little garden. What a pleasure to sit out at night after a Hard days work

Negativ:: The breakfast menu does not cater for the western palate

Positiv:: Nothing specially. Hotel is near to metro station (850m), except that hotel doesn't have to offer anything. Hotel is ranged as a 4 star hotel?!?! Price is ok if you get deposit back :-)

Negativ:: Smell of cigarettes. Small rooms. Old and taired of using.

Negativ:: You cant open the window You cant dry anything anywhere, no shirt, towel, nothing Its relatively not clean It is livable but the breakfast is the worst I have seen in my life. There is absolutely nothing to eat if you are from Europe you will throw up from the food, for us it had a bad smell and was disgusting . The only thing we could eat are the eggs but for some reason you have to wait while the cook cooks one egg at a time in a tiny pan. Painfull to watch. More painfull to eat. Definitely skip the breakfast here.

Positiv:: Zimmer hatte den versprochenen Blick auf den Canton Tower. Bett war bequem, Frühstück gut, auch die Restaurantauswahl in der näheren Umgebung Die Lage war gut. Das Personal war sehr freundlich. Wir würden dort wieder übernachten.

Positiv:: Staff, special people in front desk. In a convenient place in GZ.

Negativ:: Internet. Before the breakfast was much better.

Positiv:: Location

Negativ:: The Cleanliness & Facility