Finde günstige Flüge nach Luqa

Negativ: "Verspätetes Boarding früher ansagen."

Negativ: "2 Stunden Wartezeit an der Passkontrolle"

Positiv: "Deni, our flight attendant, was most attentive, giving Robert, who is legally blind, assistance with safety features if needed, one on one as we were seated."

Negativ: "Internetverbindung war vergleichsweise langsam"

Positiv: "Nice crew members. Even though it was a short flight, they served a snack and drinks."

Positiv: "guter Lufthansa Standard"
Negativ: "KEIN WiFi... 2019... really?"

Positiv: "professioneller Empfang am Gate trotz Verspätung infolge Verspätung des vorausgehenden Fluges..."

Positiv: "Nichts"
Negativ: "Der Flug hätte nicht storniert werden sollen."

Positiv: "die crew"
Negativ: "platz,bestelltes veganes essen nicht bekommen ! , beinfreiheit , qualitaet des essens !"

Positiv: "Nichts!!!"
Negativ: "2,5 std. Verspätung; kein Bodenpersonal am Flughafen in Berlin. Keine bzw. überfüllte Busse auf dem Weg in die Stadt."

Positiv: "Es war nett"
Negativ: "Das Essen war nicht gut"

Positiv: "Lufthansa are excellent. Makes the US carriers look awful in comparison. Good seats, great service, on time, zero complaints."
Negativ: "Nothing"

Positiv: "Personal freundlich und aufmerksam. Flug pünktlich."

Positiv: "Angenehmes Personal. Abwicklung wie gewohnt."
Negativ: "Der vorausgehende Flug war verspätet lautes Rauschen in der Kabine offenbar durch Hilfsaggregat."

Negativ: "Das Essen war ok."

Positiv: "Kind wurde von Flugbegleiterinen unterhalten, gut verpflegt Flugpersonal war sehr freundlich, sehr aufmerksam, besser geht kaum"

Positiv: "Sehr pünktlich, sauber, freundliches Personal."

Positiv: "Ordentliche Platzverhältnisse auch in der Economy Class."
Negativ: "Das Boarding lief total chaotisch ab, erst wurden wir zu Fuß über den halben Flughafen geleitet, am Gate mussten wir lange auf einen Bus warten und dieser fuhr dann wiederum über den halben Flughafen zurück bis ganz ans Ende wo das Flugzeug stand. Im Flugzeug war es bereits sehr voll, so dass wir nicht unbedingt freundlich darauf aufmerksam gemacht wurden, dass wir eventuell nicht unser gesamtes Handgepäck mitnehmen können. Schließlich fand sich doch noch ein Platz in den Staufächern der Business Class, mit dem Hinweis, da hätten wir aber nochmal Glück gehabt."

Positiv: "Die Crew war sehr aufmerksam und effizient. Sehr freundlich auch schon beim Check in. Der Flug war super pünktlich. 45 min zu früh!"

Positiv: "Das Personal war OK."
Negativ: "Da sich der Abflug kurzfristig von 7:00 Uhr auf 9:00 verzögerte fand ich dann doch etwas zu lang die Wartezeit."

Negativ: "schlechtes catering in business class. service ist absolut unpersönlich. hier stimmt preis Leistung überhaupt nicht"

Positiv: "Flugpersonal war OK. Sehr gute Unterstützung bei den Problemen mit der Austrian Airlines"
Negativ: "Es gab einen Swandwitch. Für die kurze Flugdauer völlig ausreichend"

Positiv: "Verspätet und dann trotzdem noch den ganzen hons Circle zuerst Kram durchziehen geht nicht"

Negativ: "Verspätung, relativ unruhiger Flug durch Turbulenzen"

Positiv: "Reibungsloser Ablauf, pünktliche Flugzeiten, guter Service"

Positiv: "Nettes Personal, Flieger wirkte sehr neu."
Negativ: "Sitze außergewöhnlich eng, Filmangebot zwar umfangreich aber fast nur aus Filmen bestehend, die keiner sehen will - außer vielleicht Freunde des koreanischen Kinos. Touchscreen nervend, weil er nicht zuverlässig auf Berührung reagiert, sondern macht, was er will. Es gibt einen USB-Anschluss, man kann damit aber nicht das Handy aufladen. Die Sitze hängen, wenn man sie verstellen will, die Armlehe am Gang lässt sich nicht hochklappen. Der Klapptisch ist wackelig und schief."

Positiv: "Boarding & Flug komplett im Zeitrahmen. Das Personal war locker und zu Späßen aufgelegt, vielleicht ein wenig übertrieben, Dennoch eine gute Betreuung in einem kaum besetzten Flugzeug."
Negativ: "keine Auffälligkeit..."

Positiv: "Sehr nettes Personal, exzellentes veggie essen, gute Pünktlichkeit"
Negativ: "Sitze schmal"

Positiv: "Alles wie bekannt & erwartet, sehr gerne wieder :-)"

Positiv: "es gab einen kleinen Lebkuchen zum Empfang und man bekam ein Getränk nach Wahl"
Negativ: "sehr hohe Passagepreise (gegenüber Air Berlin)"

Positiv: "Service sehr gut für diesen kurzen Flug, sehr freundliches Personal, unerwartet gab es gratis Getränke und einen Snack, über Gateänderung würde ich informiert"

Positiv: "Pünktlicher Abflug, ruhiger Flug, freundliches Boardpersonal"

Positiv: "Der Flug war sehr pünktlich. Boarding ging sehr schnell. Schon an der Security musste ich quasi gar nicht warten. I"
Negativ: "Auf Kurzflügen gibt es nur einen Snack und ein Getränk. Das ist aber ok. Für die kurze Flugzeit habe ich komfortabel gesessen"

Positiv: "Deine Flüge waren pünktlicher als ich erwartet habe. Das Flugpersonal war sehr entgegenkommend. eJournal-Angebot ist einfach super. Ich habe nur die lobende Wörter."

Positiv: "Alles super. Vielleicht lag es an der Premium Economy, aber da hat alles gestimmt"
Negativ: "Habe den Film beinahe nicht zu Ende gesehen, wir sind zu früh gelandet."

Positiv: "pünktlich in FRA und HAM, stets am Gate Da fast nur Geschäftsreisende unterwegs waren, ging es flott"

Positiv: "Flight delayed one day"

Positiv: "Hier war alles rundum gut. Ein kurzer Inlandsflug, ruhig, sicher mit nettem Personal"
Negativ: "Nichts zu bemängeln. Ein kurzer Inlandsflug. Alles entspannt."

Positiv: "alles pünktlich und nettes personal"

Positiv: "Alles Tipptopp"
Negativ: "Früher hab’s mehr, aber es passt"

Negativ: "The seat-back screens were very annoying and not very responsive."

Positiv: "You can't beat the German's at efficiency. Awesome!"
Negativ: "Houston isn't their hub and I have to put up with United."

Negativ: "The vegan meal. No airline appears to know how to make a healthy and tasty meal."

Positiv: "Darned site more comfortable than the first leg of the journey."
Negativ: "Tell your passengers they need hiking boots to get from main concourse to B terminal!"

Positiv: "Lufthansa flights are by far the best way to fly transatlantic!!"

Negativ: "Seat was too small and really uncomfortable"

Negativ: "Staff at the gate were rude"

Positiv: "i received an unexpected upgrade which worked out very well."

Negativ: "Requested vegetarian and was served vegan"

Negativ: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."

Positiv: "Perfect"
Negativ: "Nothing. Flight was amazing"

Positiv: "Nothing"
Negativ: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"

Positiv: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Negativ: "Move the drapes a few more inches back."

Positiv: "Flight arrived on time"
Negativ: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."

Negativ: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"

Negativ: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"

Negativ: "I was seated next to the restroom, which is not a pleasant experience for an international flight."

Negativ: "Das ich jetzt noch nicht in nRennes bin sondern in Amsterdam hängen geblieben bin."

Positiv: "Top sympathische Crew"

Positiv: "Die Crew war nett."
Negativ: "Die Kabinenklimatisierung hat man nicht in den Griff gekriegt. In dem Bereich wo wir saßen war es sehr kalt und zügig, so dass wir und trotz mehrerer Decken erkältet haben. In anderen Bereichen haben sich die Gäste über zu hohe Temperaturen beschwert."

Positiv: "Unkompliziert"
Negativ: "Die Lauf Wege sind zu lang aus Amsterdam."

Positiv: "Freundliche und aufmerksame Crew."
Negativ: "Sitze in der Business Class etwas durchgesessen."

Positiv: "Friendly crew, upgraded seat was worthwhile"
Negativ: "More snacks in between meals,"

Positiv: "Friendly crew"
Negativ: "KLM lost one piece of my luggage"

Negativ: "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."

Positiv: "Service, entertainment and comfort - all very good. Really enjoyed the extra legroom in comparison with other airlines."
Negativ: "Just the AC was way too cold and they are not providing any blankets nor pillows"

Positiv: "The service crew was very nice"
Negativ: "Entertainment was broken so no movies etc. No pillows and no blankets because they ran out. Freaking cold during the flight. No vegetarian meal nor snacks."

Negativ: "pünktlichkeit"

Negativ: "Es war gute service im Flug. Ich fliege wieder mit KLM."

Positiv: "Nichts"
Negativ: "Stornieren des Flugs. Keiner fühlt sich zuständig und der Kunde wird mit Arbeit und Kosten allein gelassen"

Positiv: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Negativ: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."

Negativ: "It was a connection flight from Manchester via AMS to HAJ. Transfer time in Amsterdam (offered by KLM) just 1 hr - so my baggage hasn't arrived in HAJ, at least one day delay! At airport HAJ I've heard that's usual that baggage can't arrive in one our! So I didn't understand why this flight was offered by KLM!"

Positiv: "was a standard flight, in a standard quality - nothing bad"

Positiv: "super"
Negativ: "alles gut"

Positiv: "Alles ok"

Positiv: "Quick flight"

Positiv: "great crew and comfortable flight."
Negativ: "sceens in the plane to show map and direction of travel"

Positiv: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Negativ: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"

Positiv: "pünktlicher Flug Sehr nettes Personal Gute Verpflegung"

Positiv: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Negativ: "Less legroom, storage space, bad food, few movie options."

Positiv: "Unterhaltungsprogramm guter Service"
Negativ: "schon besser im Flieger gegessen"

Negativ: "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."

Positiv: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Negativ: "My suitcase didn't come with the airline."

Positiv: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Negativ: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."

Negativ: "Our lougage did not arrive"

Positiv: "Staff very pleasant"
Negativ: "Evening snack was not the greatest breakfast was pretty food"

Positiv: "Excellent service. A meal , drink and a coffee included which we were not expecting."

Positiv: "Das Flugpersonal war freundlich, sehr aufmerksam und fürsorglich. Es gab genug zu trinken und gute Auswahl. Über eine Kleinigkeit zu essen freute ich mich auch sehr. Es war ein entspannter, angenehmer Flug. Danke vielmals."
Negativ: "Dass der Flug sich verspätet hat, hat mich persönlich nicht sehr gestört. Wenn aber jemand danach weiter fahren muss, oder einen Termin deshalb verpasst, könnte etwas nervig sein."

Positiv: "Everything was clean and well organized."
Negativ: "The flight was delayed 1 1/2 hours."

Positiv: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."

Positiv: "Board-Crew war sehr nett und das Essen + Getränke war natürlich auch sehr gut."
Negativ: "Leider muss man sagen dass das Boarding zu lange gedauert hat und manche Probleme mit dem Anschlussflug hatten. Noch dazu kummt dass mindestens 5 oder 6 Personen ihren Koffer nicht mehr bekommen haben unteranderem auch eine Freundin von mir was natürlich sehr ärgerlich ist."

Positiv: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Negativ: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Positiv: "Comfort was better than on the previous Dash-8. Food was OK."
Negativ: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."

Positiv: "Interior of the plane was clean. Smooth landing."
Negativ: "Pilot did not avoid turbulence"

Positiv: "Great food"
Negativ: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."

Positiv: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Positiv: "Good services!"

Positiv: "Service, technology"
Negativ: "Could not print by boarding card and was not allowed to board in Amsterdam"

Positiv: "The crew was amazing and took measures to make the flight Covid safe"
Negativ: "The food was not the best and Twistees weren't available. Also the seats felt narrow"

Positiv: "Older aircraft; no charging or internet. However, I was able to stretch out and sleep due to the aircraft not being full. The crew was great!"
Negativ: "The flight was very late to take off. The aircraft could be improved with charging outlets for smartphones/computers, and Internet. I was offered food and beverage, without knowing these were not free. For the cost, the size and quality was poor."

Negativ: "Primind bagajele"

Positiv: "From checkin to luggage collection - the flight was easy and without hassle. We left slightly later than scheduled but arrived slightly earlier than scheduled. Staff from check in to those onboard we polite and professional. The aircraft was clean, bright and appeared in good order."
Negativ: "Luggage collection took a little while longer than I would have expected - only a minor point, nothing to change airlines for."

Positiv: "Flight was perfect and on time. Seating comfortable."
Negativ: "No free snacks but available upon payment. But not cheap."

Positiv: "nichts."
Negativ: "ansage werde in Maltesisch gemacht, english war von eine traurige Qualität obwohl englisch eine officiele sprache ist in Malta, einige ansage in Deutsch war absolut lächerlich, wäre besser gewesen diese wegzulassen. Flugzeug war nicht sauber."

Negativ: "2stunden verspätung im Flugzeug. Wir mussten warten und ein flug von 2stunden dauerte letztlich fast 5. Es wurde uns erst in der Luft verpflegung gegeben welche uns nicht einmal Offeriert wurde."

Positiv: "Bad seats, too small"
Negativ: "3 hours late taking off"

Negativ: "The flight itself was absolutely fine but we are very unhappy with the what lastminute.com did regarding our tickets. (As you will see when you look at the notes for our case). We shall be seeking legal assistance upon the return from our holiday & contacting you/lastminute.com for compensation."

Positiv: "fabulous flight and crew"
Negativ: "Perfect take off perfect landing so smooth nothing more can be better - Thank you!"

Positiv: "Reibungslose Flug, wenn wir schon oben waren"
Negativ: "Ca 1 Std Verspätung"

Negativ: "Check in was a mess. I paid for a seat but was given a seat at the back. Fortunately, I had the print out and insisted to Ck it."

Positiv: "Crew were ok. But flight was delayed and cabin was very warm."
Negativ: "If airline informs of delays, cooler cabins"

Positiv: "Boarding process was smooth and the flight was on time."
Negativ: "LONG lines to check bags at the Malta airport. Limited leg room on the plane. Checking bags is expensive."

Positiv: "It was only an hour and a half from Rome"
Negativ: "It wasn’t clear that my fare did not have free check in luggage. Check in luggage was very expensive! It’s going to cost me double what I paid my flight just to check in one piece of luggage in both directions."

Positiv: "On time , comfortable seats , nice staff"
Negativ: "Nothing"

Positiv: "OK"
Negativ: "Flight delayed by 45 mins"

Positiv: "It was a cheap budget flight which gets you from A to B with no frills !"
Negativ: "The check in was sooo long both at Southend & Catania very disorganised & no consistency I got charged twice for one large suit case with 5 people travelling in our party the person on the next check in desk didn't get charged at all !!!"

Positiv: "Nothing"
Negativ: "Everything"

Positiv: "The smooth take off and landing. Excellent piloting"

Positiv: "The lounge and the staff were wxcellent"
Negativ: "Lack of information about reason for initial two-hour delay"

Positiv: "Good service throughout"

Positiv: "Flight attendants"
Negativ: "Food was awful"

Positiv: "Comfortable and competativly priced, snack and a water included, more if you want to pay, but not overly priced."

Positiv: "Comfortable and competativly priced, snack and a water included, more if you want to pay, but not overly priced."

Negativ: "Leg space was terrible. Just sitting my knees were touching the front seat, was unable to move."

Positiv: "The crew were nice."
Negativ: "An hour delay, a cheap sandwich and no entertainment."

Positiv: "Professionalism"
Negativ: "Food"

Positiv: "Very nice flight. Great service and a lot of seat room"

Positiv: "They are generous, they have quality seats and they are nice people"
Negativ: "Can't check in online from TLV"

Positiv: "I got to where I needed to go."
Negativ: "Herded on to overcrowded buses to and from tarmac. Seats horrible. No worth the trip to Malta. Go somewhere else"

Positiv: "Pünktlichkeit"
Negativ: "zu enge Bestuhlung"

Positiv: "The flight itself was fine. We have taken this flight several times and have never had any major issues. Seattle has improved its arrivals hall, so clearing immigration and customs is much quicker than it used to be."
Negativ: "Navigating Heathrow when changing terminals is horrid. I have no idea why they make you go through security again when you never leave a secure area. Always allow at least 2+ hours for a transfer. When boarding this flight usually does not have a gate. It is necessary to take a. Is to the plane and walk up the stairs, which seems like unnecessary delays."

Positiv: "The short flight."
Negativ: "I guess they are having problems getting flights out on schedule I had a long wait coming from the US and they added another 2 plus hours of wait at Heathrow....."

Positiv: "Quick and easy boarding"
Negativ: "Food and no entertainment, crew was not consequent with safety rules."

Positiv: "Friendly attendants on roomy older plane."
Negativ: "The "snack" was a very unappealing tuna sandwich which was basically an empty bun, but no one is on that flight for the food anyway. The entertainment monitor was broken, but again, it just didn't matter."

Positiv: "Excellent service and a delightful crew."

Positiv: "Comfortable flight. Polite and friendly team."

Positiv: "We thank Airmalta's Mr. Godwin Grech for his great hospitality and courtesy during the flight."

Positiv: "Really happily uneventful ride."
Negativ: "The passport control at Heathrow airport (for this airline) was beyond horrible. There were queues leading to even longer queues and we were two hours waiting to reach the passport control desk. It did take the edge off flying into this particular terminal in Heathrow."

Positiv: "1. The Flights Attendents we unfriendly and inpatient."
Negativ: "1-No entertainment 2-No wifi 3-Seats extremely close 4-Food awful, sandwich was soggy 5- Only water is complimentary 6-No frequent flier of US airlines for frequent flier points 7-Lost bag due to the tag being ripped off"

Negativ: "Worst leg room ever. I am 6'2" and had to sit sideways due to my knees jammed into the seat infront of me"

Negativ: "Make sure to get to the airport early if leaving from Prague. Everything is disorganized and lines are very long"

Negativ: "Most limited legroom ever."

Positiv: "It was for the most part on time."
Negativ: "Basically a mostly-on-time bus in the sky. Both trips there were issues with soap in the bathroom. The first time: a shared hotel bar. The second: no soap at all. Food awful (tuna sandwiches for everyone served in a closed tube hurtling through the air not my idea of a good time) but it was a short flight from Amsterdam to Malta so whatever."

Positiv: "Relatively on time. Friendly crew."
Negativ: "Only had a bar of soap for the bathroom for everyone to use. Didn't seem very hygienic."

Positiv: "It was a short flight, so we didn't have a meal or anything like that. But all in all the service was fine."

Positiv: "The friendly staff at check in and at the boarding gate."
Negativ: "The food it far from satisfactory."

Positiv: "Alles fein, das Personal war sehr freundlich, aber die Verpflegung nicht besonderes..."
Negativ: "Die Verpflegung war sehr einfach."

Positiv: "Der Flug war unspektakulär, abgesehen von der Aussicht aus dem Fenster. Alles war OK, nicht mehr und nicht weniger. Der Bordservice sehr freundlich, aber die Verpflegung sehr simpel."
Negativ: "Nichts negatives zu berichten, ausser vielleicht die sehr simple Verpflegung... verglichen mit anderen Fluglinien."

Negativ: "Kinder die im Flugzeug fangen gespielt haben und eine Unruhe verbreitet haben"

Negativ: "Crew didn’t show up. They later said it that they weren’t picked up. Weak excuse since they’re probably near the airport/airline could have informed us/flight could have been delayed properly. Everyone was there, plane was locked and departure delayed by some 36-40 minutes"

Positiv: "Snacks were okay."
Negativ: "Purchased my luggage fee online and for some reason they don’t have it on their computer. Had to pay a higher price at the counter and come to find out my account still got charged for the luggage fee."

Negativ: "More variety of movies"

Negativ: "OK flight, evening Business class"

Negativ: "The seats aren’t comfortable, the entertainment system is finicky, not much leg room."

Positiv: "Genauso gut"

Positiv: "People next to me"
Negativ: "Seat, food , no fee for bag, and service"

Positiv: "the flight was on time"
Negativ: "for sure the seats, the screens and bathrooms. the plane was so old!"

Negativ: "O PIOR checkin dos últimos 10 anos. Desorganizado, lento e sem as máquinas self funcionando. Avião velho, com pouco espaço para as pernas e um sistema de entretenimento da década de 80. Comida péssima A melhor coisa a fazer e usar outra companhia."

Positiv: "Überraschend die Pünktlichkeit. Zu mindestens beim einchecken. Mann hat doch etwas zu essen und zu trinken bekommen."
Negativ: "Die betagte Maschine mit wirklich kaputtem Interieur. Es war so eng, dass ich wirklich anfangs überlegte, wie kommen die mit dem Getränkewagen durch. Die Besatzung halt normal für Italien arrogant, aber ehrlicherweise nicht alle. Der erste Eindruck war wirklich kompetent und nicht typisch italienisch kaotisch. Man darf Alitalia halt nicht mit der Lufthansa oder Air France vergleichen. Ich kenne es sogar mit British. Selbst da geben sie sich Mühe. Sei es auch in der Eco kulturbeutel, Glas Wasser nachsem Einstieg, sogar warme Erfrischungstücher in der Eco. Gerne hätte ich auch die Stimme des Piloten gehört, aber das ist scheinbar bei AZ nicht so üblich. Aber, jetzt kommt das große aber, für den Preis absolut OK. Warum jemand teures Geld für die Business Class ausgibt ist wirklich fraglich."

Positiv: "Verspäteter Zubringerflug gut aufgefangen, Gepäck kam noch mit"
Negativ: "Genug leg room, wenig aufmerksamer Service"

Negativ: "Verspätetet, kein Bordservice"

Positiv: "We traveled the same way back but with Air France instead, which was a joy. This aircraft was uncomfortable"

Positiv: "I don't think I say anything I liked."
Negativ: "Food, veg option, given peaces of boiled mushrooms, Eggplants and spinach. What a horrible experience."

Negativ: "Meals"

Negativ: "We were traveling with my 94-year-old grandfather who needed wheelchair assistance. And it took the 4th person I asked to get any assistance. The very first Alitalia person I tried to speak to was the very worst. Though her job was to check people in, she said she couldn't help me and to go to another counter. When I asked if she could please at least make a call to get a wheelchair (my grandfather was at the airport entry and couldn't walk) she made a terrible face, threw the papers on her desk around and said I had to go to another counter. When I went to the counter she pointed at, I was told again I would have to go to another counter. No offense to dog owners, but the animals that were traveling received better assistance."

Positiv: "All good.."

Positiv: "Not much. Mediocre everything. Was nice that the flight was not very full."
Negativ: "This was an Alitalia flight. Food was awful, flight attendants were quite rude and curt. Really poor experience overall."

Positiv: "Comfortable seats"
Negativ: "Lack of information about the flight conditions; height and timing updates. Absence of screens, lack of technology. Not clear English announcements. Ignorance and arrogant attitude of hostess, I can tell because I'm veiled muslim. Change of gate with no notification or announcement. Not comfortable flight."

Positiv: "As expected. Crew was excellent."

Positiv: "Crew was polite"
Negativ: "Late departure"

Negativ: "Initial flight from London to Rome left late, so missed connecting flight to Johannesburg. Although we were put up in a hotel and got a flight next day, missed another connecting flight, which was with another flight company and had to pay again to get another flight. No apology from the airline for the inconvenience this caused. The travel to South Africa was for an emergency and ended up getting there two days later."

Positiv: "Boarding verlief gut und Besatzung freundlich!"
Negativ: "Leider wurde das Gepäck falsch weitergeleitet."

Positiv: "Flüg war pünktlich und das Flugpersonal freundlich"

Positiv: "Nice crew"
Negativ: "Nothing special"

Positiv: "Essen und Service waren okay."

Positiv: "Die Business Claas in der 777 ist einfach klasse und eine super Crew haben den Flug zu einem super Erlebnis gemacht."

Positiv: "Gebucht hatten wir Eco Plus aber von dem Angebot gebrauch gemacht für ein Upgrade zu bieten. Wir hatten mit den niedrigsten Gebot Erflog und alles war gut."
Negativ: "wenn man etwas negative sagen soll dann nur, dass die Business Class im Airbus in der Mitte keine Gepäckfächer hat - sonst war alles super"

Positiv: "Die Sitze waren gut und das Flug okay"
Negativ: "Der Service war nicht besonders aufmerksam"

Positiv: "Nothimg"
Negativ: "My seats were changed to the rear end of the plane, not even a sandwich for snack.i had to empty my carry on luggage to 9kg ."

Positiv: "Confortable space, great food taste,"
Negativ: "When we asked for the late food service, they told us they did not have any more left. We ask them to look for anything left and after hour the food still not arrived."

Negativ: "My flight cancelled. I waited 3hours in the flight. They said they provide the bus instead of flight. Now, I waiting 2 hours for they provide bus."

Positiv: "Sehr pünktlich und nettes Personal"

Negativ: "SHOULD HAVE BEEN WARNED THAT THE IMMIGRATION TOOK LONGER THAN EXPECTED BECAUSE OF THE QUEUE."

Positiv: "A cancelled flight, bankruptcy, no refund, no one answered through phone."
Negativ: "Hmmm"

Negativ: "Got canceled and we were stuck in Rome. Had to spend $3k to get back to United States. Thank you Air Berlin for nothing"

Positiv: "The helpful crew on the ground in athens"
Negativ: "Delay, change of gate, crew on ground helpful but crew on board was not polite at all."

Negativ: "Lost our luggage from Rome to Malta. Now, 13 hours after arrival in Malta, no one can tell us where our luggage is!!"

Negativ: "Entertainment options are very limited Check in is slow and the counters are not always open like in Delta. Food quality is very low"

Positiv: "Really comfy headrests and blankets. Easiest plane I've slept on by far."
Negativ: "Headset wasn't working so I could watch tv or listen to music."

Negativ: "Read above."

Positiv: "Flight was quiet and smooth"
Negativ: "Food was substandard Leg space very crummy"

Negativ: "I.m 6'2 and it was impossibly uncomfortable"

Positiv: "Nothing"
Negativ: "Food quality was awful, no entertainment whatsoever and the smallest seats I have sat on. Legroom is extremely tight"

Positiv: "Once arriving in Rome, the agents were very helpful in getting us a hotel for the night. However, at that point, it was very late and we had to wait for everyone else to be accommodated as well. It would have been a better process to have allowed passengers more information prior to arriving in Rome at 22:00"
Negativ: "We missed our connecting flight to Palermo. For hours before, while we were stuck at Heathrow, we had little to no information as to what would happen once we landed in Rome. We were traveling with two small children and this was extremely frustrating and tiring."

Negativ: "delay without clear indication"

Positiv: "Entertainment choices, boarding efficiency, helpful staff"
Negativ: "Delayed departure - then even more delayed arrival - stuck on tarmac. First row of extra leg seats are extra narrow to account for entertainment system."

Positiv: "-/-"
Negativ: "Über 40 Minuten Verspätung ohne jegliche Information."

Negativ: "They could offer some coffee."

Negativ: "Verspätung um 3,20Std,,,"

Negativ: "Seats did not recline"

Positiv: "Ich habe winter schnellsten Flug. Dankeschön"

Negativ: "Letting Customers know ahead of time that food is not included specially on a 12 hr Flight! They can at least offer a glass of water. We paid 8 Dollars for a Sandwich because we where hungry and he said 5 Minutes and after a while we had to remind him that we had placed an order!"

Positiv: "The crew was nice. Plane was on time"
Negativ: "More up to date movies more Comfortable seat cushions"

Negativ: "Tickets showed checked in luggage only on one way not when flying back. Felt like I was tricked into buying these tickets."

Positiv: "The main issue was the delay in boarding."
Negativ: "Also, we had to check a bag even though there was enough overhead space."

Negativ: "2.5 hours late, ground crew horrible."

Positiv: "I know that the airlines can't do anything about this, but when you have a nice crew and polite passengers around you, it makes this long transatlantic flight so much better. I have had some horrible people next to me on these long flights and believe me I could not wait to get off. This one was a very pleasant one, time just flew by- before I know it, we were in New York."
Negativ: "Tight space for a 6'2" guy but I know it is a norm on all of the commercial airplanes and the people around me managed just fine."

Positiv: "The Dreamliner was great, Entertainment options were good"
Negativ: "Boarding at the airport but not Norwegian's fault"

Positiv: "Was not able to leave the country"
Negativ: "Was not able to leave the country"

Positiv: "I got charged 100 for each leg of the trip for luggage and your app would not let me check them in online"
Negativ: "Baggage cost was outrageous"

Positiv: "See comments on other leg."
Negativ: "See comments on other leg."

Positiv: "Nothing to be honest. Very mediocre airline. Zero customer service from check in to in flight service. Very rude and non helpful crew. Extremely disappointing."
Negativ: "Definitely customer service. Staff needs to know the definition of hospitality and customer service and then apply it with joy and passion for their jobs."

Positiv: "Not much beyond getting to my destination. Likely the last time I’ll book with you and certainly the last time I’ll fly with Norwegian."
Negativ: "Flight was 5 hours delayed. Crew was unapologetic about it. Due to the delay I missed my connection. Customer service rep said there’s nothing they can do. Your team was also incredibly unhelpful.The aircraft was the most uncomfortable I’d ridden in ages. The on board staff was unfriendly."

Positiv: "The flight was ok overall."
Negativ: "Extra luggage fees!! We were charged for our carry on bags, when we shouldn’t have been. The airline has a bulletin that states that your small suitcase can be up to 10kg plus a handbag/backpack weighing no more than 5kg. Not happy with Norwegian Airlines.."

Negativ: "We waited 4 hours on the plane, before the 7 hour flight. They couldn’t de- ice us. This was after the first flight was cancelled."

Positiv: "The comfort of the premium seats"
Negativ: "Unable to order still water through their tablet system, it says water was unavailable , so we kept having to go up and ask staff. I mentioned it to the staff and he said I had to order it through the tablet but then I mentioned it was broken. Still he didn't have the sense to followup to see how he could rectify it. They gave us a cup at a time and didn't ask if we wanted larger portions."

Negativ: "25 Minuten Verspätung..."

Negativ: "Flug war 2,5h zu spät, daraufhin habe ich an Weihnachten 2 Züge verpasst und war erst spät nachts bei meiner Familie"

Positiv: "Der Flug war einwandfrei ohne größere Verzögerung."
Negativ: "Berlin Schönefeld Flughafen ist ziemlich in die Jahre gekommen"

Positiv: "Crew was very nice and attentive. Seat was comfy. Sat in the middle of the Premium Cabin, last row, end seat."
Negativ: "Had to walk 3 days to get to the gate. It was a joke. I didn't see any golf carts transporting anyone down to those gates. All I kept thinking about is ," Im glad I'm not an elderly person or I would never make it to the gate". Shame on this airline. They need to do something about this."

Positiv: "Ich habe eigentlich keine Ansprüche für so einen kurzen Flug und somit alles okay, bequeme Sitze!"
Negativ: "Nichts spezielles zu bemängeln. War alles in Ordnung"

Positiv: "Sehr bequemes Flugzeug (Dreamliner) mit moderner Unterhaltungsanlage. Gute Auswahl an filmen."
Negativ: "Zu wenig gratis Wasser wurde verteilt. Mahlzeiten überteuert aber dafür das Ticket günstig"

Positiv: "Not much"
Negativ: "Low comfort level , very rude check in staff , sitting assignment not respected , food and beverage mediocre at best"

Positiv: "Fast"
Negativ: "Nothing in particular. I've had long delays with Norwegian but not this time."

Negativ: "I paid for a premium seat and once I boarded the flight the attendant told me my seat was broken and couldn't recline! On an eight hour flight, I had to sit upright in a seat I paid extra to recline!"

Positiv: "Alles reibungslos abgelaufen von Anfang bis Ende wie man sich es vorstellt"

Positiv: "nichts besonderes Gratis Internet (langsam)"
Negativ: "Die Gepäckregelung. Wir hatten 6 x 20 kg, aber jeder Koffer musste unter 20 kg sein. D.h. wir durften nicht 6 Stück mit insgesamt 120 kg mitnehmen. Das ist sehr lästig, so umzupacken."

Positiv: "Hätte man nicht noch ein Gepäckstück im bereits fertig belandenen Flugzeug wieder rausfischen müssen, wäre alles bestens gewesen. Einchecken, Gepäckaufgabe schnell und problemlos in Oslo am Automaten, rechtzeitiges Boarding, Service wie bei einer Low-Cost-Airline zu erwarten. Sitzabstände gut."

Positiv: "Great plane and crew. More than I expected"
Negativ: "Norwegian airlines handling of their 3 hour delay and subsequent missing of connection flight."

Positiv: "Elegantes Boarding wie immer. Personal sehr zuvorkommend"
Negativ: "Leider verspätet, wifi ging nicht und wir landeten am internationalen Terminal. Unnötig."

Positiv: "Leg room nice tv screen"
Negativ: "Rude staff no experience working with kids that have autism... flight delays"

Positiv: "Flug war pünktlich, Boden- und Kabinenpersonal vorbildlich"
Negativ: "Fast Track funktionierte erst nicht, aber Personal war freundlich und ich musste nicht mit 200 Urlaubern durch den Scanner"

Positiv: "I got a window seat"
Negativ: "The lactose meal was subpar quality Both delayed at airport and delayed upon arrival Low quality service Dated and poor quality cabin/seating/air flow/ tv / communications."

Positiv: "The flight was comfortable and the condition of the cabin very good. As we landed 1.5 hours late, the captain and crew asked people who didn’t have a transfer flight to remain seated while those of us needing to make it to our next leg were allowed to deboard first. That was thoughtful and helped me make my train with 10 minutes to spare!"
Negativ: "Flight was delayed 1.5 hours. When we finally boarded, there was no crowd control, just everyone trying to squeeze into 2 checkin lines at once. My partner and I were seated 15 rows apart, even though we bought our tickets together. I was seated in the very back row, were I could here the cabin crew in the kitchen, talking loudly and at times unprofessionally. No food or drinks unless you pay extra for it."

Positiv: "Premium Flex is well worth the money. Think of it as above economy but below business class. Food was above average on our return flight. Staff were very responsive bringing ordered food and drink items."

Positiv: "I like everything"
Negativ: "They no internet shade. Problem with my phone they have to fixed-it"

Negativ: "Check in was absolutely horrible, customer service in all aspects of check in made me never want to fly Norwegian"

Positiv: "Nothing"
Negativ: "Very unfriendly staff going to destination and return flight...will NEVER fly with Norwegian again!!"

Positiv: "Spacious, comfortable"
Negativ: "No pillows, breakfast not very good"

Positiv: "Super nice clean plane Friendly accommodating attendance"

Positiv: "Terrible both ways, there and back it was bad."
Negativ: "No good"

Positiv: "I didn’t like the service at the checking in Barcelone airport. It’s was horrible. The customer service is 0/100 I was really disappointed Never ever again on Norwegian From Newark it was great but from Barcelone. Sorry to say that it was horrible you can’t even see a smile on no one’s face at the checking"

Positiv: "Liked: that it didn't crash, I guess."
Negativ: "Didn't like: we had to beg for water from the staff (there and back) just because we didn't pay for a meal. We didn't even get offered snacks on either flight. One way was 13 hours and the way back was nearly a 12 hour flight. There was also no wi-fi, and even though this is a first world problem, it's 2018 and the flights were longer than some people stay awake in a whole day. That's ridiculous. Kayak is chill, but Norwegian will no longer be an option for my travels."

Positiv: "Nice newer plane comfortable ride. Great staff on the plane."
Negativ: "Flew Norwegian air on two consecutive flights. Both were late arrivals."

Positiv: "Nice to have in-seat entertainment; however, not many options of videos/movies/shows."
Negativ: "4hr+ delay w/out any effort to compensate on ANY level (before, during, or after the flight), zero accommodations for many inconveniences, not even a free glass of water given on the flight; seats extremely uncomfortable and cabin unbearably freezing during the 10hr+ flight, w/ no blankets or anything available. Also no help from airport employees because apparently no actual Norwegian representatives work at the airport."

Positiv: "The price is low, but not worth the horrendous seating."
Negativ: "Very tight seating. There is almost no legroom and the seats are very narrow. They nickel and dime you for everything. Its hard to even get water. Entertainment choices are pretty weak."

Negativ: "No food and drink was included on an 8.5 hr international flight"

Negativ: "THEY LOST/MISPLACED MY LUGGAGE Still haven't received my luggage for my trip. Flight was also delayed."