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Positiv: Nette Crew, Privatsphäre und leckeres Catering

Negativ: Boarding

Positiv: Punctual

Negativ: They forced me to ceck my trolley because i had a suit with me!!! And the airplane wasn’t even full. Even worst they allowed some pieces of “hand luggage” that were double the maximum allowed size

Positiv: Crew asked us if we’d like to move to an empty row to be more comfortable without us even requesting it.

Negativ: Bigger coffee cups? Really nothing to complain about. Everything I would expect from a flight. A++

Positiv: The crew was great

Negativ: 1-2 +cms leg space

Positiv: KLM are our airline of choice. A great full-service carrier with impecable standards.

Negativ: Nothing

Positiv: Nice crew, good food.

Negativ: Both bathroom were not working in business class area.

Positiv: Crew good and seat OK but not exceptional for business class

Negativ: Food was average - main course could have been better. Range of movies ok but not great

Positiv: Overall a nice and good flight

Negativ: Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting...

Negativ: Crew would be better if they smiled a bit. They seemed tired and sleepy.

Negativ: check in was a nightmare it took over an hour of being pushed without anyone controlling the queue

Positiv: Competent crew

Negativ: Very late

Positiv: Efficient and friendly approachable staff.comortable seats..nice selection of refreshments .

Negativ: If you could keep your handbag with you as well as hand luggage .

Positiv: The plane size & comfort was excellent. The staff were very friendly

Negativ: N/A

Positiv: Muslim food

Positiv: The crews were pretty great!

Negativ: The regulating of the temperature.

Negativ: Still don’t have my luggage yet

Positiv: Comfort

Negativ: Internet

Positiv: Great atmosphere, crew was excellent!

Negativ: I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone.

Positiv: The crew tried to be helpful but were equally frustrated with the ground crew.

Negativ: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Negativ: Klm is the best, even on a 40min they served small breakfast.

Negativ: Food, entertainment program, pillows and blankets would have been nice,

Positiv: They hand out wine like it's candy

Negativ: Also, they hand out wine like it's candy - be careful!

Negativ: Airline food could always be better. It wasn’t bad though.

Positiv: The audacity of your gross negligence in a time of global pandemic.

Negativ: Any semblance of social responsibility or ethical behavior.

Negativ: Severe turbulence and many of the Egyptian passengers didn't understand the announcements and were getting up

Positiv: Arrived early, nice bus. Class lounges

Negativ: Friendly flight attendants, more comfort . Better food. Faster service

Negativ: Everything went well

Positiv: The crew were friendly enough and willing to serve.

Negativ: The seat could have been thicker and softer for greater comfort--instead, it was thin and flimsy. There should also be greater space/pitch between the rows of seats.

Positiv: Arrived early, nice bus. Class lounges

Negativ: Friendly flight attendants, more comfort . Better food. Faster service

Positiv: This is how my trip started that day. Missed my checkin window by 10 mins do to waiting in traffic for 45 mins, because of wreck. Got to the ticket counter at 8:35 and my flight my was set to take of at 9:30. There wear others in the same boat as me, we where all flying with American. I will Never ever fly with American again! The Lady was so rude then she said we were disgrutle when we ask to speak to a manger about trying to board even though or flight didnt leave until 9:30. Not Military Friendly at all. So I ran down to Lufthansa and talk with a guy at the ticket counter that was understanding of the sistuation, he told me what to do once a Book my trip through Kayak he checked me in and got me right to the front and on the plane for the next flight that left 2 hours after my missed flight. I book my trip and got through Tsa all before my flight with american even took off. When I boared the plane the cabin crew was very helpful and laughing and joking with the passagners their smiles brighten my day and made me feel at easy. I was stressed out about missing my flight with American Airlines and that lady at the ticket counter that when on got my flight with Lufthanse I felt like they were my friends and that I have been flying with them before. I will always use Lufthansa when fliying back home back to the states! Thank you to flight crew and men and women at the ticket counters!!

Negativ: If I could change one thing it would be better food, or the drink protion size or just give out canned drinks. But over all the best flight I have taken in a long time!!

Positiv: The crew were friendly enough and willing to serve.

Negativ: The seat could have been thicker and softer for greater comfort--instead, it was thin and flimsy. There should also be greater space/pitch between the rows of seats.

Positiv: There was nothing really special or to write home about--flight got us there safely and ahead of schedule, albeit, uncomfortably (seats were extremely thin and uncomfortable) and the pitch/distance between seat rows was extremely short & cramped..

Negativ: Seats could have been more comfortable; they were extremely thin and uncomfortable--and airline could give more legroom/pitch between seats.

Positiv: Trip was canceled

Negativ: Trip was canceled without costumer exchange or rebooked

Positiv: Space, seats, movies.

Negativ: I was on a seat at the end, after my seat, the stewardess had their closet and they kept hitting (very strongly) the back of my seat with the door, all the time. They woke me up several times. So not good.

Positiv: They hand out wine like it's candy

Negativ: Also, they hand out wine like it's candy - be careful!

Positiv: Very helpful crew. Quick boarding process.

Negativ: Not much leg room, or space in seats.

Negativ: I needed to cancel my flight due to covid19 restrictions but I could never get through the phone system. Easy Jet was overwhelmed!

Negativ: Flight not on Time Super hot temperature on board (almost unhealthy)

Positiv: Crew was friendly

Negativ: For budget airline they did pretty good

Negativ: It is very uncomfortable to fly 5 hours on a seat without the possibility to lean back. The fixed back of the seat might be acceptable on short flights, but not on a 5 hours flight.

Positiv: The crew was professional & friendly

Negativ: Food was terrible honestly, entertainment system didn't work on 1st flight.

Positiv: Comfort

Negativ: Internet

Positiv: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.

Positiv: Loved the smooth ride.

Negativ: Bathroom was pretty nasty

Negativ: Rest rooms were clean, food was adorable, good coffee, no complaints.

Positiv: Yes

Negativ: The entertainment choices needs updates and more varieties I believe.

Positiv: Flight attendants were nice

Negativ: Food quality

Positiv: Good seats

Negativ: Boarding process and Entertainment options. Availability of Snacks would also been good

Positiv: Not really something. It was an old cabin. The seat was confortable and the food was ok. Some of the crew were nice others not that much.

Negativ: The cleaning of the toilets. Awful and without water and soap. The restrooms were not clean from the beginning. It was disgusting. Having new cabin.

Positiv: I liked the (free) upgrade to Premium Economy.

Negativ: Food was ok but I recommend including a small salad with dinner.

Positiv: Very efficient.

Negativ: Better airflow in cabin, letting you know about meals before getting to plane.

Negativ: I needed to cancel my flight due to covid19 restrictions but I could never get through the phone system. Easy Jet was overwhelmed!

Positiv: I was expecting EasyJet to run late and the crew to be overworked and rude, but they were like Southwest Airlines in the USA, very nice and on-time.

Negativ: This applies to all airlines: crack down on travelers trying to bring to much cabin luggage! Also, travelers should have to first use the bin space above their seat before using some other bin space. Many people in the back of plane cram their cabin luggage into the first bins they see so they don't have to carry it from the back.

Positiv: The staff handled everything really well. Continuously being updated to the delay reasons.

Negativ: Being stuck on a plane on the tarmac for 2+ hours, before being moved to a corridor, and then a bus, and then boarding a new plane. No information about delay compensation or refunds being given. No provisions for providing food or drinks for the toddlers/babies/children that had been kept on the plane for a couple of hours.

Negativ: Terrible boarding after 2 hours.

Positiv: Crew amazing, seats poor

Negativ: Padded seats,

Positiv: Price. Efficiency

Negativ: I got an email that the flight was canceled then another that it was on time. This caused confusion and distress

Negativ: From terminal to terminal... the worst airlines and experience. Flight delayed, crew unprofessional and boarding horrible.

Positiv: the length of the flight and check in was fast with the machine

Negativ: the boarding was chaotic, the airport and airline staff were confused and disorganized, the flight was delayed, we had to walk on the tarmac which was completely open to the street (I could have just walked straight to the plane without going through the airport at all basically), the leg room inside the plane is so tight that my knees were almost touching the back of the seat in front of me and I am only 5 feet tall, a bottle of water was 6 British pounds which is a ridiculous price, the landing was less than stellar