Finde günstige Flüge nach Manaus

Negativ: "During covid pandemic they put no efforts to show the aircraft clean or maintained the distance between passengers"

Positiv: "TV screens on the back of seat"
Negativ: "TV screen stopped working mid-flight. Long wait at gate"

Positiv: "p"

Negativ: "I couldn't take the flight, because of the sanitary situation, and couldn't get my refund yet"

Negativ: "Food!"

Positiv: "extremely attentive crew. courtesy necessaire pack. very clean plane."

Negativ: "The food"

Positiv: "Crew was good but seat very tide for big people. Many close to me not well distributed."
Negativ: "Space"

Positiv: "2 seats, not 3, in this part of Economy"
Negativ: "The bag check price info on the website was completely wrong... At the airport, they asked for USD 100, not USD 30 as the website indicated. Ended up lugging the (heavy) cabin size bag..."

Positiv: "Azul airlines the best !!"

Positiv: "Flight left on time."

Positiv: "They have the friendliest crew I have ever seen in an airline. Specially if you have flown with American Airlines who has the rudest crew I have ever seen."
Negativ: "Definitely the food. Pretty tasteless and unappealing"

Positiv: "N/A"
Negativ: "N/A"

Positiv: "Amazing crew and overall experience"
Negativ: "No complaints on this one"

Positiv: "Nothing in special."
Negativ: "Boarding: Stay in the line for “several zones” and then put everybody on the same bus is ridiculous. Food is more or less OK, but all the movies can be seen in TV (HBO, Telecine, etc.)"

Negativ: "The flight was originally scheduled to depart at 0915 hours but the departure time was changed to 0635 hours without notification. Fortunately I checked my baggage the night before and discovered the change. Not a good deal."

Positiv: "The flight attendants are terrific. A huge packed plane and all were well cared for. The food, while not thrilling, was actually hot."
Negativ: "Not enough closed captioning in the onboard entertainment system."

Negativ: "Pontualidade"

Positiv: "Friendly crew. Spoke some English for the most part."
Negativ: "Only food for purchase"

Positiv: "Seats are hard"

Positiv: "Die Crew kümmert sich perfekt"
Negativ: "Für eine internationale Airline geringes Unterhaltungsangebot"

Positiv: "Azule Airlines incorrectly charged me 60 Rais for my first bag of 23 kg. When I showed them documentation of my connecting flights, they reversed the charges."
Negativ: "Check in using the online system was impossible, even with helpdesk staff assistance."

Positiv: "I really love how friendly the crew was! The seats were also very comfortable for a plane. I couldn’t get over how there were cameras to look at outside of the plane for those who didn’t have window seats as it helped with some landing anxiety. The food was well prepped and decently enjoyable! The charging port was also amazing and I was very happy to see it when I had boarded the plane."
Negativ: "Unfortunately, boarding was a bit confusing as the crew members spoke a majority of Portuguese and translated only very few times. I had to ask a crew memeber when I would board."

Positiv: "There's actually footrests that fold out like a lawn chair in economy and there's lots of leg room so you can actually put your legs up and sleep. First time I ACTUALLY slept on a long haul flight. Chairs seemed to be made of soft leather or some other super comfy material. Puts the older US-based planes to absolute shame. Super soft fluffy blankets, the flight attendants were amazing, courteous, hospitable, the food and drinks were awesome, loved the movies. 10/10 would fly again."
Negativ: "T H E R E I S N O T H I N G I D I D N T L I K E B U T I H A V E T O P U T S O M E T H I N G H E R E"

Positiv: "Dont know who or why. Plane out of Orlando mco delayed from 9:30-2:30 am. All food places closed 9or 10 pm"
Negativ: "Delay, no place to eT"

Positiv: "CLEAN EFFICIENT"
Negativ: "BILLING FOR SEATS THAT ARE CLEARLY AVAILABLE, BLOCKING 75% OF SEATS TO RAISE PRICES TO SIT TOGETHER!"

Positiv: "CLEAN, NICE, EFFICIENT"
Negativ: "BAD THAT THEY CHARGE FOR OPEN SEATS AND BLOCK 75% OF PLANE SO YOU PAY RIDICULOUS FEES"

Negativ: "Bags should be included in ticket price. Ticket prices didn’t go down by charging bags separately. Just a big dissatisfaction."

Positiv: "Everything was really nice"

Positiv: "Everything was excellent"

Negativ: "O sistema de entretenimento não estava funcionando e eu não tinha conhecimento do AzulPlay. O voo é longo e é vendido como tendo Sky a bordo, mas não tem. Havia recebido 3 e-mails da Azul nos dias anteriores a viagem e em nenhum o Azul Play foi citado."

Positiv: "economy xtra seats were nice"

Positiv: "Crew was very helpful"
Negativ: "Air conditioning in my seat was broken and my blood pressure went down"

Positiv: "Comida"
Negativ: "As cadeiras poderiam inclinar mais para trás. Esconderam minha mala dizendo que não pode colocar na esteira pois estraga a mesma. Deviam te avisado antes... quase perdi meu vôo de conexao"

Positiv: "Everything was fine except the flight was delayed an hour. No biggie. My only question is that I had a trip that passed through Isa to 3rd country. At check in I was informed that bags would go all the way through without re-checking in. Turns out bags had to be re-checked in at first entry to usa. I wish the rules were consistent and that all personnel knew the rules. Also united baggage track app does not work."
Negativ: "United baggage app does not work Personnel did not know baggage rules at Chck in."

Positiv: "Nothing!"
Negativ: "Azul had a mechanical problem with the plane. It took them 6h to fix it. They made us wait for 6h which made mmost of the people lose their connection flight but azul voided to help anyone! Said that they couldnt be responsible if you lost your connection because My connection flight wasnt with them! I had the worse6h of waiting and trying to have someone helping me. All of Azul’s staff are incompetent laZy workers!"

Positiv: "Azui's customer service is simply the BEST. That's the most awesome airline EVER."
Negativ: "All was just PERFECT."

Negativ: "The temperature at the cabin was to hot during the whole flight."

Positiv: "service is excellent"

Positiv: "Seats are fairly comfortable compared to the international flight."
Negativ: "No complaints."

Negativ: "checkin was a disaster. Could only be described as chaos in VCP."

Positiv: "Friendly, and kind service starting from registration and up to desimbarkation."
Negativ: "Announcement should be given on English as well!"

Positiv: "Gate management, boarding, flight time and amenities were all superb. Their snacks really are as good as advertised."

Negativ: "We're still waiting for the flight"

Positiv: "I don't know an airline other than azul that gives a variety of snack choices and drinks for free for just a 40 min flight. I got a bag of fig newton lookalike cookies and chips. My daughter got gummies and a crunchy peanuts snack. The flight attendant let us pick as much as we'd like. Choice of peach or orange juice!"

Positiv: "Crew was friendly, no one sat next to me, so I had plenty of space."
Negativ: "TV channels were not all working."

Positiv: "We called and they were able to schedule us on a different flight. Which is all they could do."

Positiv: "Friendly staff at check in"
Negativ: "Unscheduled stopover and long 3hr delay."

Positiv: "Flugzeuge, Crew, Snacks, Live TV, ... alles"
Negativ: "Check- In Automaten sind sehr schlecht. Finden nie meine Buchung."

Positiv: "Die Crew wahr sehr nett und aufmerksam."
Negativ: "Mehr Auswahl an Filmen könnte sein."

Positiv: "Crew was very attentive and courteous"
Negativ: "More fruits and non-starchy vegetables would make food more enjoyable"

Positiv: "Great smooth flight, crew were friendly and many movies and shoes to choose from."
Negativ: "Seats are tight and not much leg room for the unfortunate ones who fly Economy class. Food was ok."

Positiv: "Nothing to like"
Negativ: "No entertainment, un friendly crew, terrible food"

Negativ: "Seat could have been more comfortable but the leg room was good"

Positiv: "Crew was particularly lively and friendly. The chocolates were awesome"
Negativ: "No entertainment throughout"

Positiv: "sehr freundlich, sehr gute Service, alles in allem sehr professionell"
Negativ: "leider ging der Flug eine knappe Stunde später als geplant"

Positiv: "Sauberkeit.Gut Informiert"
Negativ: "Das Verpflegung"

Negativ: "im hinteren Teil ist der Gang etwas gar eng zum laufen"

Positiv: "Crew was great. Comfortable seats. Grateful they held the plane when we had a late arrival in Zurich"
Negativ: "Swiss generally should be more helpful/accommodating with transfers - especially at mammoth airports like Zurich. We had 10 minutes to transfer - and my mother requested wheelchair support, which never came. Just a disaster in that regard."

Negativ: "Nothing. The best airline I've flown across the board."

Negativ: "After showing passport to get boarding pass, had to line up to show passport again to get boarding pass stamped at gate-no instructions, just a line.. Why!? Poor communication."

Positiv: "Nope"
Negativ: "The service could have been so much better. Food was not offered according to seating arrangements and so meal choices were not enough"

Positiv: "Die Crew war nett und da war trotz guter besetzung des Flugs genügen Platz für Handgebäck in den overheads"
Negativ: "Wir hatten Pech, da wir wahrscheindlich im ältesten Flugzeug der Flotte flogen. Wir sind gut angekommen aber mit etwas modernerer innenaustatung wre das ganze noch angenehmer gewesen."

Negativ: "Der Informationsserivce von Kayak war die reinste Katastrophe. Ich habe keine Buchungsnummer erhalten, wusste nicht zu welchem Terminal."

Positiv: "Die Crew war OK, die Monitore waren gut, die Maschine der Edelweiss eine A330-300 (Chäsrueg) ist eher neu, sieht man auch an den WC"
Negativ: "Der Sitzabstand ist eine Katastrophe und auf keinem Fall 31inch wie es auf Seatguru steht und wird mich davon abhalten jemals wieder Edelweiss zu fliegen, jeder Passagier über 170cm wird leiden."

Positiv: "Bequeme Sitze mit genug Beinfreiheit"

Negativ: "We had a huge delay"

Positiv: "The flight was ok, nothing special."
Negativ: "The landing was a little rough, we took a bit of turbulence and it was not pleasant."

Positiv: "Die Besatzung auf diesem Flug war ausserordentlich. Sehr nett und aufmerksam."

Positiv: "Nette Crew, wie immer. Schoggi am Ende. Bequeme Sitze."
Negativ: "Wartezeit am Gepäckband und verspätete Ankunft resultierend in 40min Wartezeit."

Positiv: "Pünktlichkeit"
Negativ: "Das Sandwich ist nicht zum verzehren, kalt und fast keine Inhalt"

Positiv: "Die Crew war sehr aufmerksam. Die Sitze sehr bequem"
Negativ: "Schlechte Benfreiheit. Insgesamt sehr eng in dem aus gebuchten Flugzeug"

Positiv: "Freundliches Personal; nützliche Informationen zu Verspätungen etc."
Negativ: "Sehr wenig Beinfreiheit; Verspätung beim Abflug, Warteschleife vor Landung"

Positiv: "Amazing crew/ food/seats very comfortable! Very relaxing ride !"
Negativ: "It was perfect !"

Positiv: "Freundlich, pünktlich, gute Getränkeauswahl und Snack"
Negativ: "———-"

Negativ: "Boarding time needs to be longer. Also, too little time between connecting flights."

Negativ: "SWISS HAT SICH GEWEIGERT MEIN GEPÄCK NACH DUBAI durch zu checken - Trotz Business Class Ticket"

Positiv: "Great service on board, easy boarding, on time departure and early landing"
Negativ: "Seat pitch is a bit narrow and seats not as comfortable as they could be (short-haul business)"

Positiv: "The flight waited for us as transit after delay of the firs flight from Munich"
Negativ: "1. the food was a disaster. 2. The noise on the flight from a group of passengers was terrible, no way to sleep or rest. 3. The staff did not try to calm the people the steward laugh me when I complained.."

Negativ: "Verspätung"

Positiv: "Keine Vepflegung und Unterhaltung. Ganz normal fūr einen 50 Minuten Flug"

Positiv: "Flight was delayed which caused us to change our flight from United to Lufthansa. Like Lufthansa much better."
Negativ: "Flight was delayed. Had to get a different flight because we would miss the next flight."

Positiv: "Besatzung war heute wirklich super und sehr zuvorkommend!"

Negativ: "Special Meal war nicht wie bestellt verfügbar."

Negativ: "Verspätung"

Negativ: "Delayed 45 mins making transfer for international flight difficult"

Positiv: "Personal sehr freundlich."
Negativ: "In Wien wieder einmal Chaos beim Boarding, da kein priority aufgerufen wurde. Essen in der Business sind nur noch drei winzige Häppchen."

Positiv: "plane and crew were fine. Didn’t use any entertainment."
Negativ: "checked baggage fee at airport exorbitant."

Positiv: "I was gratified to see that the 777 Boeing aircraft have now replaced the older Airbus aircraft..... This is my sixth time traveling to Switzerland from San Francisco on Swiss....Their service in my opinion remains excellent......The cabin crew was cheerful friendly yet remained very efficient at the same time... The food was very good, , The two meals that comes with one's Ticket still also comes with complimentary beverage service .... and even a warm moist towel is offered towards the end of the flight ... not bad for a seat in coach ...."
Negativ: "I had no complaints except that there was a 40+ minute delay in receiving our checked baggage..... this could have been a problem With the airport ground crew at Zurich airport ....."

Positiv: "Very attentive staff, good food and drinks."
Negativ: "We paid for upgraded seats that were still very tight."

Positiv: "Netes Personal, Gutes Essen, Viel Essen, Schöne Sitze"
Negativ: "Bordunterhaltungssystem stark veraltet sowie nicht funktionsfähig (Flugkarte fehlt, Filme werden mit extremen Bildstörungen abgespielt, Sehr schmaler Sitz, wenig Beinfreiheit, Ein Flug mit United ist da sogar besser!!!"

Positiv: "All three of our party got upgraded to business class. What a treat to have a comfy bed instead of a crammed seat on a long haul flight. Swiss spoiled us with Champagne and decent food."
Negativ: "Without knowing it when I booked the flight, I purchased "economy light" fare. In this class checked luggage costs extra; $60.00 a piece. Star Alliance Gold status doesn't help here."

Negativ: "Keine Sitzplätze beim Gate, fast keine Informationen oder Durchsagen zum Boarding"

Positiv: "Sehr freundliches Personal am Check-in"
Negativ: "Keine Lademöglichkeiten/ Steckdosen etc. Im Flieger"

Positiv: "Flugpersonnal aufmerksam und nett Essen sehr gut"
Negativ: "Schwierigkeiten zum Schlafen aber normal."

Positiv: "Loved the food, the comfort, the movies and the staff. They took EXCELLENT care of my bike, which I traveled with, and they we traveled safely to Switzerland!"
Negativ: "Nothing. It was a quick and easy trip!"

Positiv: "Mit Swiss von und nach Zürich ist immer hervorragend."
Negativ: "Ein Mitglied der Kabienencrew hatte wohl einen schlechten Tag."

Positiv: "Was good"

Positiv: "Everything was good. From the service to the food."

Positiv: "Very clean, kind w mask instructions, like boarding back to front"

Negativ: "I contact the airline, because I tested Covid-19 positive, and I didn't want to expose anyone to Covid. I am steel waiting for an answer to change my ticket. When I came to Mexico, the flying from Minneapolis - Houston was good Delta keep everyone social distance. The flight from Houston to Mexico City was AeroMexico was completely full NO SOCIALY DISTANCE TERRIBLE EXAMPLE !"

Positiv: "Seat was not comfortable for a 3hr flight. Was very disappointed"
Negativ: "Seat, tv, choices, flight attendants speech articulation."

Positiv: "No entertainment on the plane and plane was very small..."
Negativ: "Explain flight situations better.."

Negativ: "connecting flight left without 1/6th of its passengers. Stuck at airport now because of Deltas laziness"

Negativ: "Way exceeded my expectations!"

Positiv: "No food, late by hour"

Positiv: "The croissants were great!"

Positiv: "The crew was good"
Negativ: "The plane was extremely hot."

Positiv: "The crew was great."
Negativ: "The flight and crew were great. But I was not able to choose my seat because I purchased an economy flight. I was very uncomfortable. But I was luck that that people that were sitting with me were great."

Positiv: "Crew was great, food was tasty"
Negativ: "A little bit more leg room and newer sits"

Positiv: "Excellent flight - smooth, comfortable seats (exit row with lots of leg room), in-flight entertainment was great, snacks and drinks served when I needed. Got to Cincinnati earlier than expected. Couldn't have gone better really."
Negativ: "I will say the flight to Orlando including an upcharge of $100 for a bag that was 10lbs overweight. I was INCREDIBLY frustrated at the crazy price. I understand fees would apply to overweight bags but $100???? Kind of ridiculous"

Negativ: "Ich hatte für meine Mutter und mich das Ticket zusammen gebucht jedoch haben wir keine Sitze nebeneinander bekommen. Nicht schlimm aber schon ärgerlich wenn das nicht von der Airline aus klappt und die Leute nicht Sitze tauschen wollen"

Negativ: "My monitor isn’t really working after rebooted. And the audio hole wasn’t tight enough"

Positiv: "Toller Service"

Positiv: "Entertaining crew"
Negativ: "On time arrival (we were late)."

Positiv: "Crew was kind and entertainment great when available"
Negativ: "WiFi in all flights"

Positiv: "Delta always does a superior job - domestically and internationally!"

Negativ: "Bildschirmgrösse"

Negativ: "Mehr Verpflegung mit Getränken wäre schön gewesen, aber an sich alles ok."

Positiv: "Leaving early and getting home early. Flight was perfect."
Negativ: "N/a"

Positiv: "Seats were comfortable. On time. Entertainment was outstanding. Made the trip “fly” by!!"
Negativ: "Nothing."

Negativ: "90 minutes on the taxiway is not what you want"

Negativ: "Worst transatlantic flight in 40 years. Filthy old seats and mine had a wet ironed stain. The seat in front of me was broken and reclined into my lap. That made the screen for entertainment unusable. The reading lights didn’t work. The toilets were a mess and never serviced."

Positiv: "The crew was amazing had no problems!"
Negativ: "Nothing had a great experience!"

Negativ: "Upgraded to comfort, I’ve never sat in a better seat. The crew was all very polite, informative and friendly. Quick and easy flight. Thank you!!"

Positiv: "The flight crew was very competent and welcoming."
Negativ: "The gate agent at JFK was annoying. She forced us to check carry on bags for no apparent reason. Much larger carry on’s were allowed both before and after us. Her fellow agent seemed like she wanted to apologize for her capricious behavior, but was understandably hesitant to do so. The airplane seating was cramped and uncomfortable. The rntertainment choices were very limited unless you enjoy superhero movies or a very limited range of audio/musical selections. So it goes in coach class."

Positiv: "Boarding went smoothly and was dry efficient. 45 min flight. We arrived 12 min early."
Negativ: "Trash in seat pocket"

Positiv: "the people were Awesome!!flight crew were very personable and easy to get along with, as well as get in touch with."
Negativ: "where to start, I am not a huge overweight person. I have 26-28" shoulders and longer legs then most 5'-10" people have. That said, you should not be required to hold your arm out and hold the seat back in front of you so that you are not elbowing or shouldering the people beside you. sitting sideways on a seat I paid extra for doesn't seem like a great flight to me."

Positiv: "The service and the crew were extremely courteous polite and professional ."
Negativ: "As it is an all flights just not enough leg room and a very tight chair."

Positiv: "On time/ early arrival!"
Negativ: "Most bring on 2 large carry ons slowing down boarding an de- planeing."

Positiv: "Very kind staff, no complaints about my guitar and even helped carry it to a closet (thanks sooooo much), nice veggie meal, everything was on time."
Negativ: "Pretty rough turbulence, but that wasn’t their fault of course."

Positiv: "Food was excellent. The flight attendants took great "care" of us. Entertain system was great."
Negativ: "10.5 hours of flying"

Positiv: "Crew were cordial and attentive."
Negativ: "Entertainment system. Seats comfort on Boeing Jets. Customs is Munich is to slow. Many German employees walking and standing around while passengers were confused as to where to go and how to proceed."

Positiv: "The inflight entertainment options were nice, I enjoyed the flight status option, and the USB port was very helpful."
Negativ: "Three hour delay due to wiring issues, cramped seating that made it impossible to get even the most basic of maps, and our flight attendant was upset that we didn't notify them that we were vegans in advance. We didn't know that they had vegan options, and weren't upset about not eating the in-flight meals. She was much more upset about it than we were and it made me uncomfortable refusing the food that I knew I couldn't eat. Other passengers even asked us if we had eaten anything. It was almost embarrassing."

Positiv: "Took my carry on & checked thru Edinburgh. Now I have no meds, clothes or glasses. Very wrong. Others out on larger carry Ins."
Negativ: "Nothing"

Negativ: "Wir hatten uns für den teureren Direktflug entschieden - dieser wurde zweimal geändert, letztendlich hatten wir einen Stop in Orlando und sind viel früher losgeflogen als ursprünglich geplant - was zur Folge hatte, dass die Kids quasi nicht geschlafen haben weil wir mitten in der Nacht ankamen und zu allem Überfluss wurden unsere Sitzplätze geändert - in die Reihe vor dem Notausgang, an der sich nicht mal die Lehne zurückstellen lässt... also extrem wenig Platz wenn der Vordermann seine zurückstellt..."

Positiv: "Alle Flüge pünktlich, nettes Personal an Board, Essen gut, gerne wieder"

Positiv: "Delta is professional and safe. The best fares ever."
Negativ: "Lack of food/snack choices. Seem like a shortage on ice."

Positiv: "The food is always good on delta, entertainment is great as well, and the seats are comfy as long as you’re not seating next to someone obnoxious."
Negativ: "The staff is always ao disorganized, sometimes even unprofessional, they talk about other passengers, their shoes don’t match, when they did announcements on the PA they forgot what they were saying or they made mistakes and had to correct hen making it all very confusing. I fly often so I know the drill but those things must make the flight super uncomfortable to someone inexperienced."

Positiv: "Friendly staff, on time flight"
Negativ: "Boarding was a mess at MCO with too many gates close together all boarding at the same time and no seating."

Positiv: "Nothing"
Negativ: "Gate staff was garbage."

Positiv: "Everything was executed well. Flight attendants were lovey & attentive"

Positiv: "Great service."
Negativ: "No power outlets. No WiFi. Limited movie selection."

Positiv: "Everything was smooth, organized, professional! Loved the entertainment options, the direct flight, smooth and comfortable!"

Positiv: "20 minutes ahead of schedule"

Positiv: "Flight was on time with enough connection time to board with zero issues"
Negativ: "No problems on this trip"

Positiv: "Tudo conforme esperado em um voo da Delta."
Negativ: "Nada a reclamar."

Positiv: "Der Flug fand immerhin statt"
Negativ: "Der Flug startete mit 4 Stunden Verspätung, die sich im halbstündige m Rhythmus ohne Angabe von Gründen aufbauten. Erst nach massiven Beschwerden mehrerer Kunden gab es schließlich ein Fläschchen Wasser."

Negativ: "Langes warten für fliegen , Kamikaze Check in,"

Positiv: "The seats were so comfortable"

Positiv: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Negativ: "Move the drapes a few more inches back."

Positiv: "Professional crew. Good simple check in."
Negativ: "Nothing."

Positiv: "The crew tried to be helpful but were equally frustrated with the ground crew."
Negativ: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"

Negativ: "Das ich jetzt noch nicht in nRennes bin sondern in Amsterdam hängen geblieben bin."

Positiv: "Top sympathische Crew"

Positiv: "Die Crew war nett."
Negativ: "Die Kabinenklimatisierung hat man nicht in den Griff gekriegt. In dem Bereich wo wir saßen war es sehr kalt und zügig, so dass wir und trotz mehrerer Decken erkältet haben. In anderen Bereichen haben sich die Gäste über zu hohe Temperaturen beschwert."

Positiv: "Friendly crew"
Negativ: "Can’t think of anything"

Positiv: "Unkompliziert"
Negativ: "Die Lauf Wege sind zu lang aus Amsterdam."

Positiv: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Negativ: "Food quality was not so good."

Positiv: "Freundliche und aufmerksame Crew."
Negativ: "Sitze in der Business Class etwas durchgesessen."

Positiv: "Service, entertainment and comfort - all very good. Really enjoyed the extra legroom in comparison with other airlines."
Negativ: "Just the AC was way too cold and they are not providing any blankets nor pillows"

Positiv: "The service crew was very nice"
Negativ: "Entertainment was broken so no movies etc. No pillows and no blankets because they ran out. Freaking cold during the flight. No vegetarian meal nor snacks."

Negativ: "pünktlichkeit"

Negativ: "Es war gute service im Flug. Ich fliege wieder mit KLM."

Positiv: "Nichts"
Negativ: "Stornieren des Flugs. Keiner fühlt sich zuständig und der Kunde wird mit Arbeit und Kosten allein gelassen"

Negativ: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Negativ: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."

Negativ: "It was a connection flight from Manchester via AMS to HAJ. Transfer time in Amsterdam (offered by KLM) just 1 hr - so my baggage hasn't arrived in HAJ, at least one day delay! At airport HAJ I've heard that's usual that baggage can't arrive in one our! So I didn't understand why this flight was offered by KLM!"

Positiv: "was a standard flight, in a standard quality - nothing bad"

Positiv: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Negativ: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."

Positiv: "The crew were really helpful with people who had tight connections because of the delayed flight"
Negativ: "I wish they had WiFi"

Positiv: "super"
Negativ: "alles gut"

Positiv: "Alles ok"

Positiv: "the crew was nice"
Negativ: "Seat confort on long flights, leg rooms,"

Negativ: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"

Positiv: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Negativ: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"

Positiv: "pünktlicher Flug Sehr nettes Personal Gute Verpflegung"

Positiv: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."

Positiv: "Unterhaltungsprogramm guter Service"
Negativ: "schon besser im Flieger gegessen"

Positiv: "Crew was in a festive mood, the meal was unexpectedly delicious"
Negativ: "Seats ok, but could be more comfy"

Negativ: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."

Positiv: "Flight duration"
Negativ: "Very stingy with the drinks Cramped seats"

Negativ: "My suitcase didn't come with the airline."

Positiv: "Everything OK"

Negativ: "Not enough leg room"

Negativ: "wasn't able to take the flight since I missed it"

Positiv: "Very friendly onboard personnel - I really had kind of homy feeling."

Positiv: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"

Positiv: "Das Flugpersonal war freundlich, sehr aufmerksam und fürsorglich. Es gab genug zu trinken und gute Auswahl. Über eine Kleinigkeit zu essen freute ich mich auch sehr. Es war ein entspannter, angenehmer Flug. Danke vielmals."
Negativ: "Dass der Flug sich verspätet hat, hat mich persönlich nicht sehr gestört. Wenn aber jemand danach weiter fahren muss, oder einen Termin deshalb verpasst, könnte etwas nervig sein."

Positiv: "Board-Crew war sehr nett und das Essen + Getränke war natürlich auch sehr gut."
Negativ: "Leider muss man sagen dass das Boarding zu lange gedauert hat und manche Probleme mit dem Anschlussflug hatten. Noch dazu kummt dass mindestens 5 oder 6 Personen ihren Koffer nicht mehr bekommen haben unteranderem auch eine Freundin von mir was natürlich sehr ärgerlich ist."

Positiv: "Comfort was better than on the previous Dash-8. Food was OK."
Negativ: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."

Positiv: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Negativ: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."

Positiv: "kLM staff was great."

Positiv: "Great food"
Negativ: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."

Positiv: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Negativ: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."

Negativ: "We did not get two of baggage at the destination."

Positiv: "Very friendly crew going out of way to assist in making trip comfortable"
Negativ: "Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them"

Positiv: "Service, technology"
Negativ: "Could not print by boarding card and was not allowed to board in Amsterdam"

Positiv: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Negativ: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"

Negativ: "The Premium Eco seats are a catastrophe. They don't recline: the seats only slide down slightly but the upper part of your body doesn't move much. This makes for a poor experience, especially on a night flight. Except if you need the extra width, Eco has better value."

Positiv: "Nette Crew, Privatsphäre und leckeres Catering"
Negativ: "Boarding"

Positiv: "Pünktlichkeit"
Negativ: "Nur süße Snacks, nichts salziges"

Positiv: "Freundlichkeit des Personals"

Positiv: "The seats were spacious and the crew was wonderful. The crew actually made the long flight more tolerable. Will seek out Delta/Air France for further international flights."

Negativ: "Die Bestuhlung der Business Class in der Boeing 777 ist unbequem. Es gibt wenig Ablagemöglichkeiten. Die Anordnung ist 2-3-2, und die Fensterplätze und der mittlere Sitz hat keinen Zugang zum Gang. Man muss bei diesen Sitzen die Nachbarn belästigen. Finde ich gelinde gesagt suboptimal."

Negativ: "I dint like the way you guys sold me the tickets with only one bag to check in with when I went to the airport I’ve got to pay 58 pounds extra I was not happy with you guys so next time you have to tell your customers before they buy the tickets that’ it’s one bag check"

Negativ: "Kayak updated me that my flight would be late. It wasn't. Missed it had to pay $700"

Positiv: "Entertainment system failed repeatedly."
Negativ: "Entertainment system failed repeatedly."

Positiv: "Crew was ok and servicial"
Negativ: "Food and reception at door of boarding"

Positiv: "Mit einer Ausnahme war die Crew wenig motiviert"

Positiv: "Bag was sent straight to NY although Norwegian screwed it up. Am yet to receive my luggage."

Positiv: "The flight departed on time and arrived early. The crew were all courteous and kind even to the man who was sitting next to me who seemed quite demanding."
Negativ: "I am small but the seats seemed a bit too tight. The plane itself seemed a bit outdated."

Negativ: "Sehr laut! Eng gestuhlt"

Negativ: "Excelente aerolínea"

Positiv: "Left on time. No turbulence."

Negativ: "Baggage check in was stressful"

Negativ: "The flight delayed for 2xhours from Paris to Cincinnati"

Negativ: "Great experience"

Negativ: "4 Stunden Wartezeit am Flughafen leider zu lang:("

Positiv: "Air France personnel is always really helpful"
Negativ: "Food and comfort in short haul are not the best - but the flight is short..."

Positiv: "Intranet wifi meant I could watch entertainment on my iPad"
Negativ: "Seats are very uncomfortable"

Negativ: "Flug kommt Mitten in der Nacht in Paris an. Da die Verbindung zum Anschlussgate noch geschlossen war, mussten wir formal nach Frankreich einreisen um zum Gate nach München zu kommen. Dort darf man sich im ungeheiztem Gate noch mindestens 2 Stunden die Zeit vetreiben."

Negativ: "Thanks"

Positiv: "Die Crew war nett"
Negativ: "Sitze waren sehr verschlissen, bzw. funtionierten teilweise nicht. Bordunterhaltung war nur auf einem Monitor möglich der andere Monitor funktionierte nicht."

Positiv: "Nette Besatzung, Kleiigjeit zum Essen und Trinken"
Negativ: "Sehr wenig Platz, wenig zum Essen"

Positiv: "The staff were very helpful and professional. The air hostesses regularly checked if I was ok and showed concern when I wasn’t. They made what seemed a bad situation seem bearable."
Negativ: "The food was not very nice and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."

Negativ: "Verspätung"

Positiv: "Entertainment"

Negativ: "Na"

Positiv: "Flug war kurz, dennoch gab es Getränke. Das war super!"

Positiv: "Flugpersonal war außerordentlich aufmerksam und freundlich. Der Flug mehr als entspannt. Auch das Essen war super!"

Negativ: "Our flight was delayed so we could not make out connecting flight. We had to wait 6 hours get another flight to Atlanta and then fly to Boston the next day, longest flight ever was horrible I called out sick from work too."

Positiv: "Alle ok, Personal freundlich zuvorkommend"
Negativ: "kleiner Snack mit Kaffee, alles gut für den kurzen Flug."

Positiv: "1. Entertainment - Decent movie selection. I wished the angle of the screen in economy could be adjustable as well. Turkish Air does it better. Once the seat ahead of me reclines I dont have too much hope of saving my eyes from the awkward angles."
Negativ: "1. Boarding - Learn from maybe Turkish Air who allocate people zones based on where you are seated in the plane. People seated all the way in the back should be allowed to board first and fill the plane back to front. Makes it less likely for you stand around waiting for people as well people all the way in the back making contact with every possible human already seated in the aisles. 2. Comfort - Window seats are too hot, middle aisle seats are too cold 3. Thankfully they do have halal offering. Now if they will even let me choose that I am allergic to seafood. Glad for the chicken. Nothing to boast about."

Positiv: "We flew with our special needs child without requesting any particular accommodations except for gluten free meals. The gate staff and flight crew identified him and allowed us special bordering that facilitated the process. That act of kindness is a rare experience on our part. Thank you Air France staff!"
Negativ: "Nothing."

Positiv: "Direct flight from Indy to CDG is great. The plane was not so full, so I hope business improves so we can keep it going. Very smooth flight, with good and friendly crew."

Positiv: "Nothing."
Negativ: "Everything. The crew seemed to skip over me and my husband multiple times. So we sat there with garbage the whole flight. My entertainment was broken and they had no solution but giving me $30 to use at the duty free shop the same day as the flighty. I paid extra for premium seating in an exit row and that was their idea of fair compensation. The crew ran out of vegetarian food so I didn’t eat anything but cold stale bread. The crew was non-existent most of the flight."

Negativ: "I am not sure why this happened, but our daughter, travelling away from home for the first time, was targeted at every step of her journey. From the terminal in DCA to Cincinnati, to CDG. Delta/Air France clearly singled her out. i am outraged! I have traveled many, many times and have sent hundreds of students on nearly the same trip -- and none have had as rough a time as she had. They will be hearing from me."

Positiv: "I liked the food, the crew, the service"
Negativ: "The seats we were assigned ( we are two we'll feed person's and the seats are toooo narrow"

Negativ: "Took very long from landing/ arrival until baggage could be collected. Priority luggage came out last!"

Positiv: "Flight landed 15min ahead of schedule. Good seating (29C in 777-300 ER), Good choice on entertainment program, also in german language."
Negativ: "Ordered meal not available (ok, AF staff was on strike)"

Positiv: "Während des Nachtflugs war es ziemlich kalt in der Kabine. Aber es gab eine Decke und ein Kissen. Das war gut! Leider wenig Deutsche Inhalte auf den Entertainment Bildschirmen am Vordersitz. Sonst alles super!"

Positiv: "Das Flugpersonal, alle nette französische Damen, mit viel Charm und Erfahrung, könnten uns überzeugen, Air France hat das gewisse etwas!"
Negativ: "Fast eine Stunde Verspätung..."

Positiv: "Super Betreuung, nette Und aufmerksame Flugbegleiter."
Negativ: "Die Sitze waren etwas ausgeleiert. Die fehlende Anpassung der Rückenlehne an individuelle Bedürfnisse sollte eigentlich Standard sein, aber außer einer unberechenbaren Massagefunktion in diesem A-380 Fehlanzeige."

Positiv: "Das Flugpersonal in der Businessclass war toll, das Essen und der Wein sehr ansprechend."

Negativ: "My seat was changed without my permission. Very unprofessional staff at Mumbai airport"

Positiv: "Der Flug ist wegen Schlechtwetter abgesagt worden. Dagegen kann man nichts sagen. Aber...."
Negativ: "Das wir zum umbuchen über zwei Stunden in einer Schlange stehen müssten war eine Zumutung."

Positiv: "Pünktlich, sehr unkompliziertes Boarding, nettes Personal. Ich bin mehr als bespannte am Zielort angekommen. Gerne wieder."
Negativ: "Das Essen war eher mäßig, aber dass es überhaupt etwas zu essen gab auf einem Flug von unter einer Stunde fand ich sehr positiv, wenn auch nicht unbedingt nötig."

Negativ: "no vegeterian sandwiches very disappointed"