Negativ: "15 Minuten Verspätung"
Positiv: "Being high"
Negativ: "If no one asked me questions"
Positiv: "Crew was nice-"
Negativ: "for a red eye they should turn the overhead screens off!"
Positiv: "Boarding. Very confusing who were they calling to board. I had Amex privileges and did not pick up when I could bosrd"
Negativ: "Not every flight has internet access"
Positiv: "The seats were comfortable. We were right on time."
Negativ: "Flight was delay 3:30 hrs"
Positiv: "Early arrival."
Negativ: "Boarding process."
Negativ: "Everything is perfect Thanks"
Negativ: "Thank you for excellent trip"
Positiv: "The time, wasn't long flight"
Positiv: "I was afraid I my not be able to recline my chair but thankfully it worked, i was so much more confortable than the firts flight."
Negativ: "to much use of plastic for the food. The planet is full of plastic. By the year 2050 there will be more plastic than fish in the ocean. AEROMEXICO can do something about it, be part of the solution, just by changing the cups to paper cups and the forks,spoons and knifes to reusable ones."
Positiv: "All waa good and timely. Comfortable and the crew very nice"
Negativ: "I got home and my luggage had been all mixed up and they stole two watches. It’s sad that Aeromexico has employees who are thieves. It’s happened before and to many people I know. You should remedy this because it’s not right"
Negativ: "Ich habe eine minute zu spaet gekommen und die Flug war schon zu. Keine flexibilitat fuer ein Frequent Travel, den remote bus hat gerade den Passagieren nach Flug. Keine angebot zu mir bringen mit andere bus oder fahrzeug."
Positiv: "All the service they give is excellent."
Positiv: "Right on time, great entertainment and decent food"
Negativ: "No TV on board or Wfi GoGo Entertainment (as promised in brochure said inside plane)"
Positiv: "Smooth flight all around. Didn't use the entertainment"
Negativ: "Seats were a bit hard."
Positiv: "I loved the city of Puerto Vallarta,Mexico. I will encourage anyone interesting in visiting Puerto Vallarta to take Delta,or American Airlines"
Negativ: "Aeromexico canceled my flight 5 hours before boarding on May 24th 2018. Then rebooked us two days later on May 26th 2018"
Positiv: "Good flight"
Negativ: "It was going to be a 45 mins delay, turned out to be 1 1/2hrs"
Positiv: "Very comfortable. Good service in general."
Negativ: "Limited snacks available throughout the flight, only nuts."
Negativ: "Not organized enough. Had to rush to second flight because 1st flight was delayed"
Positiv: "Good flights. Good prices."
Negativ: "I got kicked off my return flight, and had to buy an expensive new flight for the next day."
Positiv: "Entertainment options"
Negativ: "No announcements for landing. I usually wouldn't complain about arriving early but my shuttle was not available for two hours so the early arrival added that time to my wait time."
Positiv: "Alles in allem ein sehr angenehmer Flug in einem modernen Flugzeug mit einer großen Auswahl an Bordunterhaltung. Pünktlich und freundlich. Auch alkoholische Getränke inkludiert (was in Amerika schon lange nicht mehr Standard ist)."
Negativ: "Das Essen war nur mäßig."
Positiv: "Everyone was so nice"
Positiv: "How they offered food and snacks and drinks crew was friendly"
Negativ: "Boarding took a bit long but other than that everything was perfect"
Positiv: "The food is delicious"
Negativ: "4 hours after departure, a passenger from tourist cabin, came to the first class cabin, the crew realize about it, they laugh, and do nothing."
Positiv: "Nothing, horrible airline!!!"
Negativ: "Service, food...everything was horrible. I will never use Aeromexico airline again."
Positiv: "Todo estuvo muy bien !!! Fue un viaje placentero !!!"
Negativ: "I found out NO luggage was included after being charged"
Negativ: "The flight was delayed for a day. I had to spend a night on Mexico. They changed my flight so I lost a day traveling."
Positiv: "Was upgraded to 1st class, which made all the difference with respect to comfort, food, and service. All were top-notch."
Positiv: "Flight attendant Antonio was great! Friendly, funny and kind."
Positiv: "Every thing"
Negativ: "Delays with immigration meant I missed my connecting flight to Tuxtla. They should allow people with connecting flights to go to the front of the line. Ridiculous system the way it is now."
Positiv: "Very nice crew"
Negativ: "Old plane, very uncomfortable seats, no leg room and no entertainment"
Negativ: "NOTHING Ok...."
Positiv: "Die Flugbegleiter waren aufmerksam und freundlich."
Negativ: "Leider war das Essen sehr schlecht, zudem waren die Fenster nicht steuerbar."
Positiv: "Das Personal war sehe aufmerksam und freundlich."
Negativ: "Das Hähnchen sah sehr eklig aus, die Pasta war fad."
Positiv: "Das Personal war nett und aufmerksam und hat immer geschaut, ob ich noch etwas möchte. Es gab Kekse als Snack."
Negativ: "Leider war das Frühstück nicht wirklich angemessen für die Business Class. Geschmacklich war es nichts. Es ist, wenn man den Platz verlassen will, sehr eng in der Business Class, der Sitz an sich ist gut."
Negativ: "I'm a Delta Sky mile Gold medallion member and not sure why Aeromexico is a sky team member but I still got charge for my one luggage"
Positiv: "Everthing in the flight was good"
Positiv: "Very little"
Negativ: "Every AM flight I've taken has taken off and landed with delay. We sit on tarmac or stand at the gate with no announcements from crew, captain, or gate attendants. Rude and inattentive attendants (asked three times for Screen to be refreshed as it didn't work) and each time request ignored. Inedible food, old planes. Yuck."
Positiv: "I was in Business Class It was confortable."
Negativ: "Food was mediocre. Didn't offer anything except for dinner upon boarding and breakfast before landing. It was a fourteen hour flight."
Negativ: "Them sending us an email two and a half months after we made the reservation to change the outgoing flight causing us to have a six hour leftover."
Positiv: "The value for money"
Negativ: "The fact you have to pay for Wi-Fi"
Positiv: "Aeromexico on board service is much better than other Montreal-Mexico flights. You eat, you drink, and you get the feeling that the crew actually cares about your well-being ! Oh and the flight is most often on time..."
Negativ: "Checking-in online, getting a seat on the plane before getting to the airport, has been quite quite complicated for me, many times."