Finde günstige Flüge nach Zermatt

Finde günstige Flüge nach Zermatt

Durchsuche Hunderte Reise-Websites auf einmal nach Flügen nach Zermatt. Kombiniere Flug und Hotel und spare!

Hin- und Rückflug
Economy
Boston (BOS)
Zermatt
Fr. 03.12.
Fr. 10.12.
Beliebiger Monat
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Buche günstige Tickets nach Zermatt

Aktuelle Angebote - Hin- und Rückflug

11.02.
Fr.
Nonstop
easyJet
1:45 Std.
BER - GVA
20.02.
So.
Nonstop
easyJet
1:45 Std.
GVA - BER
25.02.
Fr.
Nonstop
easyJet
1:45 Std.
BER - GVA
27.02.
So.
Nonstop
easyJet
1:45 Std.
GVA - BER
02.03.
Mi.
Nonstop
easyJet
1:45 Std.
BER - GVA
06.03.
So.
Nonstop
easyJet
1:45 Std.
GVA - BER
01.01.
Sa.
Nonstop
easyJet
1:45 Std.
BER - GVA
08.01.
Sa.
Nonstop
easyJet
1:45 Std.
GVA - BER
20.12.
Mo.
Nonstop
easyJet
1:45 Std.
BER - GVA
01.01.
Sa.
Nonstop
easyJet
1:45 Std.
GVA - BER
21.01.
Fr.
Nonstop
easyJet
1:45 Std.
BER - GVA
23.01.
So.
Nonstop
easyJet
1:45 Std.
GVA - BER
01.02.
Di.
Nonstop
easyJet
1:45 Std.
BER - GVA
05.02.
Sa.
Nonstop
easyJet
1:45 Std.
GVA - BER
29.01.
Sa.
Nonstop
easyJet
1:45 Std.
BER - GVA
06.02.
So.
Nonstop
easyJet
1:45 Std.
GVA - BER
25.02.
Fr.
Nonstop
Mehrere Fluglinien
1:45 Std.
BER - GVA
27.02.
So.
1 Stopp
Mehrere Fluglinien
16:25 Std.
GVA - BER
27.01.
Do.
2 Stopps
Mehrere Fluglinien
10:55 Std.
BER - GVA
30.01.
So.
Nonstop
Mehrere Fluglinien
1:45 Std.
GVA - BER
16.12.
Do.
Nonstop
Mehrere Fluglinien
1:45 Std.
BER - GVA
23.01.
So.
1 Stopp
Mehrere Fluglinien
9:35 Std.
GVA - BER
15.01.
Sa.
1 Stopp
Mehrere Fluglinien
21:40 Std.
BER - GVA
17.01.
Mo.
1 Stopp
Mehrere Fluglinien
21:40 Std.
GVA - BER
16.12.
Do.
Nonstop
Mehrere Fluglinien
1:45 Std.
BER - GVA
23.01.
So.
2 Stopps
Mehrere Fluglinien
20:35 Std.
GVA - BER
26.04.
Di.
Nonstop
Eurowings
1:25 Std.
DUS - GVA
28.04.
Do.
Nonstop
Eurowings
1:20 Std.
GVA - DUS
30.12.
Do.
Nonstop
Lufthansa
1:10 Std.
MUC - GVA
03.01.
Mo.
Nonstop
Lufthansa
1:15 Std.
GVA - MUC
04.04.
Mo.
1 Stopp
Vueling
17:45 Std.
STR - GVA
05.04.
Di.
1 Stopp
Vueling
15:35 Std.
GVA - STR
28.01.
Fr.
1 Stopp
KLM
8:10 Std.
STR - GVA
30.01.
So.
1 Stopp
KLM
6:50 Std.
GVA - STR
27.01.
Do.
1 Stopp
ITA - Airways
15:20 Std.
MUC - GVA
30.01.
So.
1 Stopp
ITA - Airways
6:20 Std.
GVA - MUC
26.05.
Do.
1 Stopp
SWISS
3:00 Std.
DUS - GVA
30.05.
Mo.
1 Stopp
SWISS
3:05 Std.
GVA - DUS
29.12.
Mi.
1 Stopp
Brussels Airlines
9:10 Std.
FRA - GVA
07.01.
Fr.
1 Stopp
Brussels Airlines
11:55 Std.
GVA - FRA
Weitere Ergebnisse

Aktuelle Angebote - Nur Hinflug

23.01.
So.
Nonstop
easyJet
1:45 Std.
BER - GVA
15.12.
Mi.
Nonstop
easyJet
1:45 Std.
BER - GVA
20.12.
Mo.
Nonstop
easyJet
1:45 Std.
BER - GVA
12.12.
So.
Nonstop
easyJet
1:45 Std.
BER - GVA
17.12.
Fr.
Nonstop
easyJet
1:45 Std.
BER - GVA
09.12.
Do.
Nonstop
easyJet
1:45 Std.
BER - GVA
10.05.
Di.
Nonstop
easyJet
1:45 Std.
BER - GVA
11.01.
Di.
1 Stopp
Mehrere Fluglinien
12:20 Std.
BER - GVA
19.12.
So.
2 Stopps
Mehrere Fluglinien
22:55 Std.
NRN - GVA
14.01.
Fr.
2 Stopps
Mehrere Fluglinien
20:45 Std.
BER - GVA
19.01.
Mi.
1 Stopp
Mehrere Fluglinien
27:40 Std.
NRN - GVA
21.01.
Fr.
1 Stopp
Mehrere Fluglinien
22:15 Std.
HAM - GVA
19.01.
Mi.
Nonstop
Eurowings
1:25 Std.
DUS - GVA
10.05.
Di.
1 Stopp
Iberia
10:25 Std.
BER - GVA
15.12.
Mi.
1 Stopp
Vueling
25:15 Std.
DUS - GVA
15.01.
Sa.
1 Stopp
KLM
8:10 Std.
STR - GVA
27.02.
So.
Nonstop
Lufthansa
1:10 Std.
MUC - GVA
10.12.
Fr.
1 Stopp
Brussels Airlines
23:45 Std.
MUC - GVA
16.12.
Do.
1 Stopp
Air France
4:15 Std.
MUC - GVA
07.12.
Di.
1 Stopp
ITA - Airways
15:20 Std.
MUC - GVA
Weitere Ergebnisse
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Nützliche Infos - Zermatt Flüge

Nebensaison

Juni

Hochsaison

Juni

Durchschnittspreis für Hin- und Rückflug

171 €

Top-Preis für Hin- und Rückflug

66 €

Top-Preis auf einfacher Strecke

40 €
Die beliebteste Reisezeit mit einem durchschnittlichen Preisrückgang von 3%.
Die beliebteste Reisezeit mit einem durchschnittlichen Preisanstieg von 11%.
(Durchschnittspreis in den vergangenen 2 Wochen)
oder weniger
oder weniger

Die besten Tipps, um günstige Flüge nach Zermatt zu finden

  • Es gibt keinen großen Flughafen in Zermatt. Der Flughafen von Genf wird stattdessen genutzt.
  • Suchst du ein günstiges Ticket nach Zermatt? 25 % unserer Nutzer haben Tickets nach Zermatt für die folgenden Preise oder weniger gefunden: Von Stuttgart 66 € für Hin- und Rückflug, von Hannover 55 € Hinflug - 104 € Hin- und Rückflug, von Duesseldorf Intl: 117 € für einen Hinflug - 134 € für Hin- und Rückflug
  • Buche deinen Flug mindestens 3 Wochen vor dem geplanten Abflug, um dir einen guten Preis zu sichern.
  • Die Hochsaison ist im Juni, Juli und August. Der günstigste Reisemonat für Flüge nach Zermatt ist März.
  • Gib deinen bevorzugten Abflughafen und deine Reisedaten in die Suchmaske ein und sieh dir die aktuellen Angebote für Flüge nach Zermatt an.

FAQ - Flugbuchungen nach Zermatt

Welche Airlines bieten aufgrund von COVID-19 flexible Stornierungsrichtlinien für Flüge nach Zermatt?

Flugoptionen nach Zermatt?

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Wie findet KAYAK so günstige Preise für Flüge nach Zermatt?

Wie hilft mir die KAYAK Preisvorhersage, den besten Buchungszeitraum für meinen Flug nach Zermatt zu finden?

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Top 5 Airlines für Flüge nach Zermatt

Ergebnis basierend auf Bewertungen von KAYAK-Nutzern

8,0
SWISS
Ergebnis aus 9.086 Bewertungen
8,2
Boarding
7,9
Komfort
8,6
Crew
7,7
Unterhaltung
7,9
Essen
Airline-Bewertungen

Positiv: "Mit Swiss von und nach Zürich ist immer hervorragend."
Negativ: "Ein Mitglied der Kabienencrew hatte wohl einen schlechten Tag."

Positiv: "New plane"
Negativ: ""Swiss" and punctuality are not anymore going together"

Positiv: "Everything, but the lack of entertainment."
Negativ: "The lack of entertainment."

Positiv: "Freundliche Bedienung"
Negativ: "fast 4 Stunden verspäteter Abflug, ca. 1.5 Stunden nach Boarding stand der Flueger noch immer am Dock"

Positiv: "the crew was wonderful, I was surprised that they had a little snack on such a short flight, the plane was clean and very comfortable. I plan to use Swiss Air again."
Negativ: "nothing"

Positiv: "Good food for economy , good selection of new releases movies included , small seat and leg room but not terrible"
Negativ: "Made us check our carry on bag because it was too heavy and was told to get it from baggage claim on our connecting flight for it to never show up then waited in line for missing luggage for them to tell us they transferred it and would be waiting at the final destination"

Positiv: "Zuvorkommendes Personal"
Negativ: "Unterhaltungsangebot"

Positiv: "Seats a bit tight"

Positiv: "Sauberes Flugzeug"
Negativ: "Mehr als 30 Minuten Verspätung und nicht ein Wort einer Erklärung oder Entschuldigung. Unverschämt!"

Positiv: "gut zeit, die service on board sehr nett, flugzeug sehr angenehm, alles perfekt vielen dank"

Positiv: "Clear, relatively comfortable plane. Free ski bag."
Negativ: "Again, incredibly unhelpful re: my unusual situation. Flight attendants rigid and unkind to the woman next to me with a dog in a case. Almost like automatons. But that's typically Swiss, which I appreciate but they could definitely humanize a bit more!"

Negativ: "Checked in online. Needed to drop my snowboard bag off. I had 2 hrs...got in the express line to drop bags with ticket. They kept taking people from every other line in front of us. Took 1 hr to drop a bag. Got through security line and told my boarding pass is no good. 30 min before flight. Back to Swiss. Have a meltdown and finally they help. Now I’m in Geneva and my bags in Zurich..."

Positiv: "Sehr freundliche Crew, leider Verspätung ohne Schuld der Swiss, wurde durch die Crew sehr freundlich und deutlich kommuniziert."

Positiv: "Personal freundlich. Über 30 min verspätung..."
Negativ: "Das essen war sehr schlecht. Reissalat: der reis war praktisch roh und hart..."

Positiv: "Nettes Personal an Board"

Positiv: "Everyone was very friendly and helpful. They were all multi-lingual and ready to help foreign travelers. The food was good. The plain wasn’t overstuffed with people - actually there were enough open seats that everyone could have a little extra space. Will always check Swiss Air first for international travel."

Positiv: "Der Flug war mehr oder weniger Pünktlich und verlief unspektakulär."
Negativ: "Durch einen Gerätewechsel wurden teilweise die Sitzplätze neu vergeben. Dadurch sassen wir etwas weiter hinten"

Positiv: "New aircraft"
Negativ: "Lost luggage. Flight delayed."

Positiv: "Service was excelent puntualiti was excelente thank you very much"

Positiv: "The Crew is amazing and the plane is comfortable."
Negativ: "The food changed and is not really swiss anymore (we got an Oreo for dessert and Cheddar for cheese). My luggage arrived broken in Geneva, which might not be Swiss' fault, but a big problem when you have two weeks of travel ahead."

Positiv: "It was nice because plane was half empty so had quicker attention from stewards - everything was good."

Positiv: "Meals were good"
Negativ: "We did not notice when they rolled the Duty Free Cart --so we asked if we could buy a product later on in the flight- The crew told us "No" The crew did the bare minimum serving Business Class passengers. The connecting gangway between the 2 toilet areas--- 2 of us passengers tried to pass the crew to get to the other side--crew would not move out of the way--- we, the passengers had to manoevre around them as if we were a burden to them"

Positiv: "preis Leistung"
Negativ: "Verspätung"

Negativ: "See comment above. Zurich airport transfer desk was not staffed by Swiss air staff. Made resolution of missed flight more difficult. Also was not informed till I checked in at San Francisco that my bag would probably not arrive at the time I arrived in Geneva."

Positiv: "Leider landete mein Flugzeig 15 Minuten später in Zürich...und das bei einer Umsteigezeit von insgesamt 50 Minuten. So war es gut, dass auf den Bildschirmen die Gates angezeigt wurden, wo welche Abflüge sind. Auch eine Übersicht über den Flughafen erfolgte. Sehr gut und danke! Dankenswerterweise wartete die Cockpitcrew auf meinen Koffer. Dadurch verzögerte sich der Abflug um 10 Minuten, die aber wieder eingeholt wurden."

Positiv: "Kurze Flugzeit, nicht allzu langes taxiing in JFK"
Negativ: "Business-Sitz in Liegeposition war im Fussbereich hart und uneben, das Nachtessen mittelmaessig bis geschmacklos. In Zuerich musste man zum Anschlussflug erneut durch Sicherheitskontrolle, nachdem schon in New York auf unfreundliche US Manier kontrolliert worden war. Wegen Hauptlounge-Umbaus ist die Aspire Lounge zu benutzen, sehr beengt und ueberfuellt. Angebot an Essen auch eher bescheiden."

Positiv: "Swiss being swiss, great service and food was quite nice."
Negativ: "Airplane felt old, entertainment system is small and outdated."

Positiv: "pünktlich - sogar zu früh Schokolade :)"
Negativ: "Babygeschrei"

Positiv: "Flugzeug war sauber"
Negativ: "Verspätung Sandwich war kalt und hart wie den Stein"

Positiv: "Chocolate was good, a bigger piece, or 2 of them would be better"

Positiv: "es war alles in Ordnung, Boarding etwas langsam, aber bei einem großen Flieger wie dem Airbus A320 ist das schon OK;"
Negativ: "an Board gab es kein Entertainment-System; das ist aber für einen Kurzstreckenflug kein großer Mangel; darüber sehe ich hinweg"

Positiv: "Pünktlich"
Negativ: "Von der Stewardess angerempelt worden und Rotwein auf dem Hemd"

Positiv: "Alles In Ordnung"
Negativ: "Nichts zu bemängeln"

Positiv: "Freundliches Personal, pünktlicher Start"

Negativ: "1h45 departure delayed with no compensation."

Positiv: "BEST FLIGHT OF MY LIFE"
Negativ: "NOTHING"

Positiv: "They served food! I have been on competitor flights that were twice as long and would have had to pay for every single beverage or food. In Swiss on a 50 minutes flight I got a complimentary chocolate, a crossaint and beverage service. Amazing. The crew also has been very helpful and friendly."
Negativ: "Landing in Zürich has been the bumpiest landing I have ever had. I believe that is due to the location and weather conditions but felt like the pilots also did not exactly react the way it should have been."

Positiv: "The plane was clean, on time, and the staff were professional and friendly."
Negativ: "I opted for the pasta dinner and it was bland and mushy. Salad was boring iceberg lettuce."

Positiv: "Gute Information"
Negativ: "1h Verspätung"

Positiv: "+ Crew, professional and polite."
Negativ: "- food unevenly cooked - No entertainment - Small toilet"

Negativ: "1,5 h verspätung. mein business sitz funktionierte nicht und musste von der crew manuell verstellt werden."

Positiv: "Priority boarding, quick boarding, efficient service"
Negativ: "Dirty bathroom, late take off/late arrival, non-gluten free or healthy options for food"

Positiv: "Verpflegung ging schnell"
Negativ: "zu spät (1h) sehr enge sitzabstände gewünschte sitze wurden ein boarding wieder storniert und man sass sehr viel schlechter"

Positiv: "On time, even arrival 20 min earlier, very courteous and professional cabin crew comparing to the rudeness of Lufthansa one. Soft landing."
Negativ: "At LHR terminal 2, same gate A, B, for 2 different flights which lead to confuse many passengers. Better signing and Public Announcement is needed. Queuing 1:30h for tax refund is totally unacceptable and leads to give up to claim your rights."

Positiv: "Service was nice and friendly"
Negativ: "Very narrow and absolutely the smallest legroom I have ever encountered. It wa not possible to choose the seat beforehand"

Negativ: "If you put the seats this close together, with the amount of recline. Once one person on the fligh reclines their seat it forces everyone else to do so. You can't eat if the person in front of you reclines!"

Positiv: "Service Freundlichkeit fast ohne Verspätung!!"

Positiv: "-fast alles -viel ung gutes Essen ;)"
Negativ: "-Sitzbreite (B777) eher knapp"

Positiv: "Keine lange Wartezeit, dauerhafte Informationen, guter Service."

Positiv: "Not much at all"
Negativ: "I was enquiringly about the transfer of my luggage from the Hurghada flight with sunexpress with one of the Lufthansa correspondents at the central fest and the guy was absolutely clueless. Needless to say- our luggage wasn’t in Manchester when we arrived. Had to travel back to Manchester to collect it 8 hours later as it was left in Munich. Not happy one bit"

Positiv: "Normaler LH Flug"
Negativ: "30 Minuten Verspätung"

Positiv: "Noch immer eines meine Lieblings-Airlines. Durch und durch professionell"
Negativ: "Onion rings als Verpflegung..na gut. Bei 55min Flugzeit ok. Kein ausschlusskriterium"

Positiv: "Flugpersonal aufmerksam und sehr nett. Etwas warten aufgrund RDS aber ok"

Positiv: "Luthansa flight was very good. On time, and best quality"

Positiv: "Flug hatte 30 minuten verspätung"

Positiv: "All the staff were friendly and the complimentary food and drink snacks was lovely."
Negativ: "Our flights were delayed both on the way there and back"

Positiv: "A male flight attendance made me feel uncomfortable. I sat in empty sit with number 3 instead of 4 and he asked me to check my number on my boarding pass. WIth an extremely directive and dictating tone in his voice he told me YOU SHOULD GO AND SIT to what your ticket says. It is VERY important to be sited, although the seats are available you should be sited where your boarding pass directs you to be."
Negativ: "I realized that some people of their crew are extremely insane! I have never had an issue like this, with DELTA or AIR FRANCE, or KLM, or NORWEGIAN, or SAS If it was only one persona that I had to deal with, which it was on my flight from NY to Munich I would say , it was coincidence . One person is not a statistical point and accuse the whole Company. But this was repeated on my second flight from Munich to Athens. Then I said, this is not coincidence, it is a pattern that is repeated and not professional . NEVER AGAIN WITH LUFTHANSA is my decision and my recommendation."

Positiv: "Boarding & Flug komplett im Zeitrahmen. Das Personal war locker und zu Späßen aufgelegt, vielleicht ein wenig übertrieben, Dennoch eine gute Betreuung in einem kaum besetzten Flugzeug."
Negativ: "keine Auffälligkeit..."

Positiv: "Great flight and a super smoth landing in strong southerly winds."

Positiv: "Flug leider nicht pünktlich gestartet"

Negativ: "The seats are too close. When reclined it's not possible to get out."

Positiv: "Flug war gut, daran gibt es nichts zu meckern, LH halt"
Negativ: "Der Service des Buchungsportales eine Katastrophe, weniger als ungenügend und eine bodenlose Frechheit so mit Kunden umzugehen. Besser spendet ihr mehr wie ihr hier verdient"

Positiv: "DID NOT LIKE MY LUGGAGE GOING MISSING! IT'S STILL MISSING AND, AFTER RECEIVING PROMISES OF DELIVERY TODAY, THERE IS NOW NO RECORD OF MY LUGGAGE!"
Negativ: "DID NOT LIKE MY LUGGAGE GOING MISSING. IT'S STILL MISSING AND, AFTER RECEIVING PROMISES OF DELIVERY TODAY, THERE IS NOW NO RECORD OF MY LUGGAGE!"

Positiv: "Great price, great airlines, easy flight....I few LAX to Geneva."

Positiv: "Dreamliner ist ein neues Flugzeug"

Positiv: "voller Flieger mit nervigen Touristen am frühen Morgen und Start 25 Minuten zu spät.. thats it !!"

Positiv: "Every thing"
Negativ: "Nothing"

Positiv: "Alles top, sehr entspannter Flug in neuem Flugzeug mit nettem Personal."

Positiv: "Das Flugpersonal war sehr freundlich."

Positiv: "Flug war pünktlich, Getränkeverteilung kam mir häufiger vor als bei anderen Airlines (eindeutig ein Pluspunkt)."
Negativ: "In der normalen Economy für fast 12 Stunden schon eher ungemütlich. Die Ankunftszeit macht es auch nicht gerade einfach, den Jetlag zu besiegen."

Positiv: "Die Crew war sehr nett, es gab ein gutes reichhaltiges Frühstück und auf dem Sitz 11A des A321 fehlte die Vorderreihe. Besser geht nicht"
Negativ: "Es gibt keinerlei Beanstandungen"

Negativ: "Refusal to board as our flight was a few minutes landing"

Negativ: "Warum wird von den Flugbegleitern, sowie auch im Bordmagazin und einer zusätzlichen Broschüre groß angekündigt, dass eine Internetverbindung über FlyNet möglich ist, wenn es dann doch nicht funktioniert? Wenn man aus Erfahrung weiß, dass es bei Kurzstreckenflügen technische Problem gibt, sollte man auch nicht großspurig damit werben."

Positiv: "Pünktlich, sauber, freundlich"

Positiv: "Great seats!"
Negativ: "Staff didn't seem very happy."

Positiv: "The crew was wonderful, as is always true with both Lufthansa and Austrian Airlines (both of which I traveled on as part of this trip)."
Negativ: "I would highly recommend both Lufthansa and Austrian adjust their entertainment systems. They seem not to weight much the top films with, say 75% Rotten Tomatoes reviews or higher. Even if there were fewer options for cost reasons, I would think they'd still have more watcher enjoyment. Rather than pad the list with the likes of Boss Baby or Going out in Style or even a mediocre 60% offering in the Fast and Furious franchise. Wonderful crew, though, can't say enough about how polite and attentive they are."

Positiv: "Good flight, nice crew"
Negativ: "2,5 hrs delay, no bus available despite boarding started"

Positiv: "I loved the TVs, food, and the service. The TV's had so much to watch, and made the time pass so much faster. The service was amazing! They came by so often to give us whatever we needed! Great experience!"
Negativ: "Nothing"

Positiv: "Staff was very friendly and caring."
Negativ: "No entertainment and half sandwich with some cookies was the only food we got."

Positiv: "Das Personal war sehr net. Flug hat Verspätung gehabt."
Negativ: "Das Essen war übersichtlich aber Geschmack war ok. Getrenke waren ausreichend. Beinfreiheit war wenig."

Positiv: "The food was pretty good. Normally I can't eat airplane food but it was actually good."
Negativ: "The seat didn't go back at all"

Positiv: "Der Flug hatte leider etwas Verspätung, Die Informationen von Kajak über Verspätung etc. finde ich super! Das Bordpersonal war freundlich, die Getränke waren ok. Es gab kein Essen - aber es war ja auch ein kurzer Flug."

Positiv: "Normal Flight, short, was coming from Munchen"

Positiv: "Das Personal war sehr freundlich und zuvorkommend."
Negativ: "Wenig Beinfreiheit"

Positiv: "Good food, friendly flight attendants"
Negativ: "Boarding process was torture. Lufthansa invited us to check-in early, but would not allow us to finish the check-in online process the day prior: seemed to be glitch in their computer system. We arrived at the airport early, but no one at Lufthansa could help us with seat assignments in order to seat our 12-yo daughter next to a partent. The airline did not open the gate area until 1+35 prior to the flight (advertised 2-hrs prior), and did not put anyone at the gate-desk until 1-hr prior to departure ...and they still could not help us. Boarding was disorganized; Lufthansa appeared to board by different groups, but there were no announcements as to which group(s) should board. Instead there was just a large crowd milling about, waiting to push their way to a gate agent. Very un-German."

Positiv: "Meine liebste Fluggesellschaft, Super Komfort und genug Platz für meine langen Beine"

Positiv: "Lufthansa is by far the best airline. All crew members were very friendly and attentive. Food was also great."

Positiv: "Borden war angenehm und gut geregelt, Flug im allgemeinen gut gelaufen."
Negativ: "Unnötige Dutyfree Waren Meldungen mitten im Flug während des Schlafens völlig unnötig, Frühstück war sehr gehetzt und Filme waren außer zwei nur gegen 8 € Gebühr verfügbar."

Negativ: "Boarding was a mess and food was not up to the mark"

Positiv: "as usual flight itself was okay"
Negativ: "no major complaints"

Positiv: "Nothing​ was extraordinary."
Negativ: "Seat comfort. Entertainment. Toilets far from the premium zone. Meal choice. Wine choice, headset. All sub par compared to other airlines in the premium economy space. In particular, Qantas is much much closer to business class than to economy class in it's premium economy product. Lufthansa is just not delivering value to this segment."

Positiv: "Flugzeug war pünktlich; Personal wie man es erwartet."

Positiv: "Pünktllichkeit und A380 Raumangebot"
Negativ: "Service sehr steril und nichts überfreundlich. Normalerweise wird man als SEN persönlich begrüßt. Fehlte"

Positiv: "Sehr freundliches Personal, gute Durchsagen. Gute Getränkeauswahl"
Negativ: "Bus-Gate in München nebst Freifahrt um den halben Flughafen."

Positiv: "Sitzabstand, vor allem in der Notausgangreihe der Premium-Eco. Unterhaltungssystem mit vielen Filmen"
Negativ: "Essen nur durchschnittlich, Service hat lange gedauert, obwohl fast ganz vorne Trotz grossem Sitzabstand ist der Schlafkomfort der Sitze schlecht."

Negativ: "Business Class bedeutet für die Lufthansa Group offenbar nur Abkassieren! Im Gegensatz zu anderen Airlines ist die Business Class völlig falsch gemanaged: - kein Business Class Sitze - Standard-Economy Sitze mit freiem Mittelsitz - keine Liegefunktion - keine Fussablagen - geringer Sitzabstand (identisch mit Economy) - kein Platz, um Laptop zu benutzen - kein Bildschirm/kein Unterhaltungsprogramm - keine Aufhängemöglichkeit für Jacken/Mäntel - keine Getränke vor dem Start"

Negativ: "2.5 h delay"

Positiv: "The very gracious crew kept coming by with drinks and snacks, as well as lunch and dinner (in coach).The entertainment system is top notch, with a few dozen movies, lots of TV shows and more, with screens for each seat. The only complaint is that there's not much space between seats, so that when the person in front of you leans back, things can get tight. On the plus side, the bathrooms are downstairs (down a short staircase) and there's plenty of waiting room, so you don't get the usual congestion. Overall, a wonderful experience for an intercontinental flight."

Negativ: "Ich wurde nie davon unterrichtet, dass meine Flüge von Porto nach Graz wegen eines Pilotenstreiks gestrichen waren. Ich habe das zufällig von einem Freund aus Graz telefonisch erfahren. Ich habe 1-1/2 Stunden vergeblich versucht jemanden der Lufthansa telefonisch zu erreichen, um meinen Flug umzubuchen. Es ist mir dann gelungen, auf meinem Handy den Flug auf eine andere Route, einen Tag später als ursprünglich gebucht umzubuchen, aber ich habe dann meine "preferred" Sitze und mein extra Gepäckstück, für die ich bezahlt hatte, verloren. Spät Abends habe ich dann, nach 30 Minuten bei der Lufthansa eine Dame erreicht, die mir dann "preferred" Sitze zugeteilt hat. Auf die Frage, ob meine Bezahlung für ein extra Gepäckstück auch anerkannt würde, bat sie mich in der Warteschleife kurz zu warten, aber nach weiteren 45 Minuten in der Warteschleife gab ich auf. Am nächsten Morgen, beim einchecken, waren meine "preferred" Sitze anderweitig vergeben und ich musste mich damit abfinden, trotz ursprünglicher Aufzahlung, im hinteren Teil des Flugzeuges zu reisen. Ich nehme sehr stark an, zum letzten Mal mit der Lufthansa, es gibt ja auch andere. Durch den Streik der Lufthansa Piloten, bin ich nicht die Route Porto - München - Graz geflogen, sondern einen Tag später, Porto - Frankfurt - Graz. Eine Vergütung für eine durch den Streik der Lufthansa Piloten erzwungene extra Übernachtung, habe ich nicht bekommen."

Positiv: "Flight was on time, friendly staff, well organised boarding. Aircraft clean and in good shape."

Positiv: "new airplane with friendly staff. flight was on time"

Positiv: "Efficient boarding from bus. Friendly crew. Offered soft drink and coffee as well as choice of 2 snacks. No entertainment as such a short flight. Clean, modern plane."

Positiv: "no complaints"

Positiv: "Die Cabin Crew war im Wesentlichen OK, lediglich wegen der überfüllten Maschine und der Tatsache, dass mein Handgepäck nirgends verstaut werden konnte, bekam ich eine relativ kühle Information, ich könne es unter dem Sitz verstauen. Nach einigem hin und her fand man doch Platz über den leeren Sitzplätzen der Business Class."
Negativ: "@Austrian Airlines & @Airport Vienna: die Konkurrenz kann das viel besser: Wenn man sich schon wegen des Zubringerfluges OS736 verspätet, und den Anschlussflug OS273 gerade noch erreichen kann, ist es Service orientiert wenn man die Passagiere a) über den Anschlussflug informiert b) mit Priorität durch den obligatorischen Security Bereich begleitet c) dem Personal am Gate Bescheid sagt, dass noch Passagiere boarden kommen Keine Infos wie wir zum Gate kommen, kein Priority beim durchlaufen des Flughafens und dann noch Security Check und dann noch das entfernteste Gate (F31), was es geben kann"

Positiv: "Das Bodenpersonal am Abflughafen schien leicht überfordert, obwohl die alle freundlich und nett waren. Die Cabin Crew im Flugzeug war ganz in Ordnung, Informationen über die Verspätung wurde über die Boardansage kommuniziert. Allerdings haben diese Bemühungen die Situation danach, welche ich auch zum Flug zähle, nicht verbessern können."
Negativ: "@Austrian Airlines & @Airport Vienna: die Konkurrenz kann das viel besser: Wenn man sich schon wegen des Zubringerfluges OS736 verspätet, und den Anschlussflug OS273 gerade noch erreichen kann, ist es Service orientiert wenn man die Passagiere a) über den Anschlussflug informiert b) mit Priorität durch den obligatorischen Security Bereich begleitet c) dem Personal am Gate Bescheid sagt, dass noch Passagiere boarden kommen Keine Infos wie wir zum Gate kommen, kein Priority beim durchlaufen des Flughafens und dann noch Security Check und dann noch das entfernteste Gate (F31), was es geben kann"

Positiv: "Das Flugpersonal war freundlich und serviceorientiert."
Negativ: "Der Flug war verspätet, die Gründe waren nicht nachvollziehbar. Ground Operation Flughafen erschien leicht überfordert."

Positiv: "Der flug war sehr gut."

Positiv: "On time departure, friendly staff"
Negativ: "GET AN AGREEMENT WITH GLOBAL ENTRY"

Negativ: "Our flight was delayed by three hours due to “technical problems“. We were never updated during the weight and when we were told that the flight was canceled everyone was told to go back to the ticketing area to pick up their luggage and to find other options. When we were almost halfway there we were told to turn around and that the flight in fact was not canceled. The food was mediocre at best in the service on the plane was in adequate. They were understaffed and staff to peer to be stressed and fatigued. The seats were small and cramped and not well padded in the economy section. We are going to be flying on Lufthansa in the spring and will hope that their services are better than what we experienced on Austrian air."

Negativ: "bitte besseren kaffee!"

Negativ: "bitte besseren kaffee!"

Positiv: "Freundliche, aufmerksame, gut geschulte Flugpersonal. Verpflegung wie in alla AuA Flüge. So fliegt man wirklich gern."

Negativ: "Die Bordunterhaltung war an meinem Platz defekt."

Negativ: "So at first it was announced that drinks would not be served due to anticipated turbulence. No turbulence occurred so drink service began-- stewardesses did not ensure the plastic cups were attached to trolley securely and so they fell all over us and on the ground--me and some other passengers helped to pick them off the floor-- they said thank you and used the cups on the floor for passengers drinks. Um....no thanks-please get new cups!"

Negativ: "Flight was cancelled. Ended up on Swiss Air. Only good thing about Austrian was they booked us on other flights at the check in desk."

Positiv: "Normaler Flug. Ausreichend großer Sitzplatz und Beinfreiheit."

Positiv: "Nothinf"
Negativ: "Everything"

Positiv: "Boarding process quick and on time."
Negativ: "no entertainment to rate."

Positiv: "Wonderful flight attendant. (I think his name was Stephen?)"
Negativ: "Plane took off and landed late.. Few amenities near the gate. Odd procedure to have everyone go through security into waiting area."

Positiv: "Apfel als Snack"

Negativ: "same"

Negativ: "Flight get cancelled and they needed 4 hours to tell me you are going with another airline with multiple steps for next day. I missed two very important meetings."

Positiv: "Left on time - arrived early"
Negativ: "Cake was the same thing they served from Kosice to Vienna . There must be something better than that. It was a tad dry."

Positiv: "Alles wie immer, sehr gut"
Negativ: "Verpflegung ist recht wenig, dafür passen die Getränke, das Personal ist immer toll."

Positiv: "Alles wie immer TippTopp"
Negativ: "Früher gabs mehr zu essen... aber es passt!"

Positiv: "Beinfreiheit der ehemaligen(?) Business Class war toll. Personal sehr freundlich."
Negativ: "Eierspeise mit Kartoffeln und Tomaten? Was ist denn das für eine Kombination?! Es gab keine Bildschirme zur Verfolgung wo man gerade ist."

Negativ: "wieder über eine Stunde Verspätung"

Positiv: "Flug war pünktlich, die Crew ausnehmend freundlich. Bequeme Sitze (aber wenig Beinfreiheit)"
Negativ: "Kein Essen, kein Platz in den Handgepäckfächern, sodass wir unser Gepäck unter den Sitzen verstauen mussten, was die ohnehin knappe Beinfreiheit noch deutlich mehr eingeschränkt hat."

Positiv: "ziemlich alles; die Maschine war zwar klein aber das is ja egal; Verpflegung super, man bekommt alles was man will und mehr"
Negativ: "keine Bildschirme zur Information für den Flug (das liegt an der Maschine"

Positiv: "Das Flugpersonal war nett, der Flug hat nicht lange gedauert (50 Min), es gab genug Beinfreiheit."
Negativ: "Es gab kein Essen, nur Schokokekse, trotz Reisezeit zur Mittagszeit. Die Sitze waren ungemütlich, für 1 Stunde ist das auszuhalten, aber auf längeren Flügen würde es mich stören."

Negativ: "I will never fly Austrian again! They disrespected my family, they did not honor my reservations, and the staff was just nasty!"

Positiv: "Being on time"
Negativ: "No pillows,only carb food"

Negativ: "Flight was late"

Positiv: "Flugpersonal war aufmerksam und professionell"
Negativ: "Start in Kairo war verspätet durch unprofessionelle Abfertigung durch das ägyptische Bodenpersonal: Aus Personalmangel wurde - wie üblich - nur eine der Sicherheitsschleusen benutzt. Es gibt keinen Gold Track. Sehr negativ: die Lufthansa Group hat keine echten Business Class Sitze! Den höheren Preis nimmt man gern, aber die Leistung ist man nicht bereit zu bringen. Das ist umso negativer, weil sich die Lufthansa Group das nur durch ihre Monopolstellung in Zentraleuropa leisten kann. Schlichtweg eine Unverschämtheit!"

Negativ: "Sehr negativ: die Lufthansa Group hat keine echten Business Class Sitze! Den höheren Preis nimmt man gern, aber die Leistung ist man nicht bereit zu bringen. Das ist umso negativer, weil sich die Lufthansa Group das nur durch ihre Monopolstellung in Zentraleuropa leisten kann. Schlichtweg eine Unverschämtheit!"

Negativ: "Both flights were delayed. Food selection was poor."

Positiv: "Everything was excellent!"

Negativ: "My flight was cancelled! ended up flying to Athens the next day"

Positiv: "Schnelles Boarding, freundliches Service und zweimal wegen Getränken durchgegangen"

Positiv: "I like that flight boarding was quick and in time.it was a short flight My name is Hispary."

Positiv: "This isn't really the flight, but see below for lack of personnel at Vienna airport to help locate gates after our flight arrived very delayed. I was running with a cane, and getting very upset when an airport employee with a cart asked if he could help. He took me to the gate I thought was for my flight, but it was for a DIFFERENT flight to Zurich. He calmed me down and drove me to the correct gate, talking the agent there to make sure it was the right one before he left me there. I wish I had time to get his name because he was very kind and helpful and I don't know what I would have done without him - wouldn't have made the flight, that's for sure. (He was in vicinity of gates F 3 - 13 on Sunday June 11 approximately 5:15 - 5:30pm Vienna time, if anyone wants to know)"
Negativ: "Our flight was delayed almost one hour. Even though I had only one hour between flights, I was told (in Split) that all flights would be delayed, so no worries. On the plane, they gave information for some flights; for the rest of us they just said, go to your gate (for connecting flight) as quickly as possible. Flight landed at 5:05pm. When I walked out of plane (I was using a cane; recovering from broken ankle so have some trouble walking distances), there was no board with flight info, just immigration. Finally I saw a flight board, and had 10-15 minutes walk still. Also, signage wasn't great. I called after an Austrian Airline flight attendant who was also leaving, but she never heard me. Finally I found the right direction, still had security to go through. I was running with the cane (not good for my ankle). Essentially there was no help. Until a man driiving one of those carts helped me - I write about him above in what I liked about the flight."

Positiv: "The flight attendants were beautiful"

Negativ: "Flight cancelled, after delays... Then almost four more hours to get rescheduled in a different flight the next day and taken to a local hotel!"

Positiv: "They lost my baggage and nobody cares.They charging good money for extra bags but they have only sorry for they mistake. If you plan your important trip to Europe please don't use this company,so you can avoid unpleasant experience."

Negativ: "Es wurde eine kleinere Maschine benutzt als beim Boarding angegeben. Dadurch gab es nur Chaos, da die Sitzplätze nicht mehr denen entsprachen, die auf dem Boarding Pass standen und das Personal das auch nicht vorher bekannt gegeben hat bzw. auch nicht geholfen hat. dass jeder einen anderen Sitzplatz einnimmt."

Positiv: "The service and the overall flight quality, the pilot was very good!"

Positiv: "Ich liege die Flüge mit Lufthansa, weil da einfach für mich alles stimmig ist. Ich hoffe, daß das so bleibt und daß die Lufthansa nicht wie andere Fluglinien am Service einspart."
Negativ: "Alles war bestens"

Positiv: "Right on schedule!!"

Positiv: "Ohne Ankündigung gestrichen"

Positiv: "The attendants took great care of us. Super smooth flight."

Positiv: "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
Negativ: "Nothing"

Positiv: "Good information and helpfil boarding."
Negativ: "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."

Positiv: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Negativ: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"

Negativ: "Handgepäck konnte nicht untergebracht werden."

Positiv: "Only thing we liked was the fact that we were able to get onto our flight at all..."
Negativ: "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."

Positiv: "Helpful and smiling cabin crew."

Negativ: "I don’t like the limited choice of drinks on these short KLM flights."

Positiv: "Pünktlich und Gepäck gut angekommen"
Negativ: "Checkin und Boarding sind katastrophale Improvisation. Völlig unklar wie oder wo und chaotisches Anstehen"

Positiv: "Flug fast punktlich und ohne aussergewohnliche Ereignisse"
Negativ: "1 1/2 Stunden Schlange stehen um das Gepäck aufzugeben! Riesiges Puff / Chaos und Anarchie in der Warteschlange."

Positiv: "Freundlichkeit des Bordpersonals und gutes Essen"

Positiv: "Huge Thank You the the #KLM crew on my flight from Vienna to Amsterdam this morning. They were super supportive as I had trouble with my leg and did an amazing job on making the flight as comfortable as possible. Thank You!"

Positiv: "Tolle Airline. Toller Flug. Tolle Besatzung. Hier wird man mehr als satt."

Positiv: "Flug war pünktlich. Boarding sehr schnell. Personal war nett."
Negativ: "Die Sitze unbequem."

Positiv: "Loved the service...everything was excellent"
Negativ: "The bus class seat was a bit narrow at the feet"

Positiv: "Freundliches Personal!"

Positiv: "The very dirty plane was cleaned at Dar-es-salaam and became less dirty. The pilot kept us updated periodically through the flight. The flight attendants were very pleasant."
Negativ: "The plane was very dirty when we landed in Dar-es-salaam. The plane did get cleaned a little bit in Dar-es-salaam however I was still missing a pillow and blanket which I had to actively seek out. Seating was not very comfortable as there was a box attached to the leg of the seat in front of me, making it necessary to keep my feet at an uncomfortable angle through the long flight. I did not enjoy the food."

Negativ: "Wir hatten einen Zubringerflug nach Amsterdam gebucht mit Weiterflug back Tansania um unsere Flitterwochen zu genießen. Doch wir wurden mit stand by Tickets beim einchecken schockiert. Somit war die Vorfreude schon beim einchecken dahin... es war bangen angesagt, dass wir mitkommen."

Positiv: "Friendly service"
Negativ: "Late boarding was wss only announced at biarding time"

Negativ: "That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster."

Positiv: "The second flight was on time and even though I spent the night at the Amsterdam airport my baggage was checked through so I did not have to worry about it during the night."
Negativ: "When I asked whether the snack was vegan I got the answer "It's a wrap". When I ordered tomato juice I was forgotten and did not get anything. There were no vegan snacks on each of the flight, but I guess that would be too much to wish for ;)"

Positiv: "That we didn't crash"
Negativ: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."

Positiv: "Personal sehr gut"
Negativ: "Essen na ja muss man nicht haben - viel Verpackungsmüll mittlerweile bei allen Airlines offenbar Standard Sitze in Economy viel zu eng und Sitzabstand zu kurz, für 10-Stunden-Nachtflug eigentlich unzumutbar (gilt vermutlich auch für die meisten andeen Airlines. Die 747-400 erscheint mir mittlerweile doch sehr in die Jahre gekommen. Ich empfand sie (vermutlich wars die Klimatisierung?!) als deutlich lauter als den A380"

Negativ: "Konnte nicht angetreten werden, da es ein anschlussflug war, den ich nciht erreichen konnte, da der andere flieger e1,5 stunden verspätung hatte....alles sehr ärgerlich"

Negativ: "der Flug hatte extreme Verspätung und dadurch hätte ich den anschlussflug nicht erreicht. der Mann am schalter hat erst umgebucht, damit ich zumidest zu spät aber doch zum wichtigen geschäftlichen Termin kommen nachdem ich ihn mit nachdruck drum gebeten habe. KEIN SERVICE, EINFACH NUR SCHLECHT UND ÄRGERLICH!"

Positiv: "alles oki....vom Gepäck.checking bis zum Einsteigen im Flugzeug war ganz gut organisiert"

Positiv: "Comfortable flight to Amsterdam for vacation in UK. More meals than expected. Also wasn't expecting some of the comforts offered to "regular" class seats like eye masks, ear plugs, pillows and blankets. It was an overnight flight, so maybe that should have been expected, but I don't think we had those 4 years ago when traveling overseas."
Negativ: "Nothing. This is filler text to meet min characters."

Positiv: "Nettes Personal!"

Positiv: "Endlich wurde man auch mit andoggen zum Terminal gebracht (ist bei KLM offensichlich eine Seltenheit), weil wir eh Verspätung hatten. Und da das Weiterflug-Gate direkt in der Nähe war, konnte man den Flieger auch ohne erneute und unnötige Sicherheitskontrolle erreichen. Allerdings gab's auch keine Passkontrolle. Mir sollte es Recht sein."

Positiv: "Personal, Sicherheit, Sauberkeit, sogar kleine Verpflegung, alles ok, aber: (s. nebenan)"
Negativ: "Einchecken in Birmingham eine Katastrophe. Lange Schlange und Wartezeit von mindestens einer halben Stunde beim Boarding. Es wird schon der Final Call ausgerufen, während die Passagiere alle in der Schlange vor der Abfertigung stehen. Und dann bei strömendem Regen zu Fuss zum Flieger, weil er nicht andoggen kann. Alle nass ins Flugzeug. Aber, das liegt natürlich an der Abfertigung in Birmingham und nicht an KLM."

Positiv: "Hervorragendes Personal Essen gesund und lecker Gute KLM-Lounge in Amsterdam"
Negativ: "Sitzkomfort in Europe-Business mangelhaft: Kleine Sitze, kleine Abstände Kaum Platz fürs Gepäck Boarding mit Bus Keine Bordunterhaltung Unpünktlich"

Positiv: "Sehr feines Essen, supernettes Personal, ruhiger Flug, pünktlich."
Negativ: "Fehlendes Unterhaltungssystem, keine Bildschirme, Europe-Business-Class kaum komfortabler als die Economy."

Negativ: "website to check-in. No way to use your miles for extra luggage. Lost more than halft hour to no avail Very unfriendly check-in counter service (Alitalia)"

Positiv: "Nette Crew, schnelles Boarding, gutes Essen"
Negativ: "Keinerlei Bordunterhaltung, Komfort in der Europe-Business minimal"

Negativ: "Very slow service. I wanted to by several goods from duty free. But crew served only first 20 rows of aircraft."

Positiv: "Der Flug ist eigentlich zu kurz um ihn wirklich beurteilen zu können"

Positiv: "Das Personal war top, alles gut gelungen. Empfehle jedem ein sondermenü zu bestellen, der Aufpreis lohnt sich."
Negativ: "Nie wieder ein Platz am Notausgang, unbequem zu sitzen auch wenn man die Beine ausstrecken kann, dafür kein Fenster...."

Positiv: "Essen war mehr als genug und sehr gut. Personal war sehr kompetent und sehr freundlich."
Negativ: "Der Flug hatte Verspätung und das wurde auf der Anzeigetafel nicht angezeigt und nirgends durchgegeben. Deswegen auch verspäteter Check in mit langer Wartezeit, bis man dann auch endlich aufgeklärt wurde."

Positiv: "Smooth boarding. Good food. Decent leg room at my seat. Good crew. Flight was on time. Good magazine on the flight for entertainment."
Negativ: "They didn't give any napkins out with the food which was weird."

Positiv: "Kompetentes und freundliches Personal Gesunde Verpflegung Ruhiger Flug"
Negativ: "Keine Bordunterhaltung Sitzabstand auch in der Europe-Business-Class eng. Lounge in ZRH sehr unterdurchschnittlich."

Positiv: "everything"
Negativ: "nothing"

Positiv: "...The transfer at JFK was terrible"

Negativ: "Flight was delayed 4 hours. was not able to make connecting flight in Amsterdam. No flights from Amsterdam to final destination in the US. Lost one full day. Had to stay overnight. What a cluster mess. Will never fly with KLM airlines and would not recommend. Will spend a little extra money and fly on other airlines......very poor, disorganized, and horrendous flight experience. Buyer beware."

Positiv: "Flight was delayed by over three hours."

Positiv: "Crew was excellent explaining about the (short) delay."

Negativ: "While dropping off my luggage, the staff confirmed that the booking made and paid for was indeed a emergency exit seat. Once on board the seat did was not an Emergency exit row."

Negativ: "Boarding was just a mess - lines and delay Crew is apathetic There is no amenity kit for passengers Food could be better"

Positiv: "It was great that there was a vegetarian food option for everyone; I forgot to call ahead to ensure that I got one"
Negativ: "The TV screens on the seat backs were old; gave a fuzzy low-res picture. The audio in the headphones was never correctly left-right balanced. The controls for movie/audio playback were slow to respond and clunky."

Positiv: "Most of the flight was good, as I've come to expect from KLM/AF/DL. Entertainment choices were great and most of the staff was very friendly. Fresh brewed coffee in the beverage service was a huge plus!"
Negativ: "I usually fly Air France CDG-BOS and love it. My flight AMS-BOS with KLM/Delta was a disappointment from those experiences. The food was not very good and I'm not a huge fan of planes so old that my seat is a flotation device rather than having a real life jacket. Also part of my checked bag was broken off during transport."

Negativ: "Es gab kein Entertainment System, der Flug dauerte aber auch nur etwas mehr als eine Stunde."

Positiv: "Boarding was quick and efficient."
Negativ: "Flight attendants were not friendly."

Positiv: "We were eventually rebooked in the class we paid for."
Negativ: "Our flight was cancelled with no notice. We were rebooked in economy class when we paid over $5,000 for business class tickets, and told we would "probably" receive a refund for the difference. after much prodding, asking and begging, we were finally rebooked in a flight on Lufthansa the same night. That airline was upset, though, because SAS did not call them or notify them that we had been switched to their airline."

Positiv: "Die Besatzung war sehr nett, der Ablauf gut organisiert. Hat alles wunderbar geklappt. Zur Verpflegung gab es Kaffee oder Tee, was aber ok ist bei dem ultrakurzen Flug."

Positiv: "Die Besatzung war sehr nett, der Ablauf gut organisiert. Hat alles wunderbar geklappt. Zur Verpflegung gab es Kaffee oder Tee, was aber ok ist bei dem kurzen Flug."
Negativ: "Komfort dürfte etwas besser sein. Unterhaltung gab es keine."

Positiv: "Good leg room. Tasty meals. A good variety of entertainment options."

Positiv: "Friendly service, good movies. Easy flight, arrived early."
Negativ: "Being served two versions of a ham and cheese wrap in a row. Variety would have been nice."

Negativ: "Aufgrund vorheriger Verzögerungen war der Flug mal wieder verspätet. Information am Gate eher mangelhaft."

Positiv: "The flight was very comfortable. I came to know this after I feel asleep instantly after take off."
Negativ: "N/a"

Negativ: "Für die Verpflegung (Cola und Nüssli) musste ich 50 Kronen zahlen. Das geht einfach nicht, auch wenn es ein share code Flug war, weil das Ticket von Swiss war"

Positiv: "Nettes Personal, schnelles Boarding."

Positiv: "Everything was very good. I enjoyed the flight very much. The staff was friendly, courteous and professional. The cleanliness was good."

Negativ: "I tried to change the return date, as my work schedule changed. And I was told it would cost me $1300. So I had to buy a whole new ticket and ended up not using my ticket bought on Kayak at all. Shame."

Positiv: "Quick, painless boarding process with friendly cabin staff and above average food. Flight was delayed about 15 minutes by a maintenance paperwork (according to the announcement) issue. Not fully booked, so very relaxing atmosphere onboard."
Negativ: "Delay"

Positiv: "Courteous staff, great food, CLEAN airplane, spacious seats. Zero complaints and WAY better than any domestic airlines (United, Delta, American) based on personal experience!"

Negativ: "A very dishonest experience. The booking never made it clear that I was not allowed to check my suitcase and I had to pay € 70 extra both coming and going and thereby paid 1 1/2 times more for my suitcase than for my ticket. I am very disappointed to be 'tricked' in this way and consider it a very dishonest business practice."

Positiv: "Nothing"
Negativ: "Delay"

Positiv: "No problems, great crew, easy check in and on time!"

Positiv: "The flight was on time The lounge (SAS) in Copenhagen, but that had nothing to do with the flight"
Negativ: "Rather indifferent organization in Copenhagen at the gate, and rather rushed service (granted it was only an hour+ flight from Kastrup to Arlanda), I was not even asked for water or tea/coffe when the cart zipped by, maybe because I did not speak Swedish/Danish"

Positiv: "Nothing really stood out --- standard service expected in Premium Economy seat."
Negativ: "Ordered a tomato juice to go with my dinner--they did not have it in the cart. Stewardess said she would bring one for me----- it never arrived."

Positiv: "they were quick and apologetic"
Negativ: "I did not like having to pay Euro 70 for my luggage at the AP. I do not recall ever having got the option to pay for my suitcase online when I booked my ticket. You guys need to make this more clear."

Positiv: "The boarding process worked well."
Negativ: "The crew didn't seem to care much. The entertainment systems didn't really work and the response was simply deal with it. The food was terrible. The crew did not handle the passengers at all as they were up consistently and taking stuff out of the overhead containers."

Positiv: "Great aircraft, good food, awesome crew, very comfortable seats, the entertainment was really good. Overall super pleased. Hopefully it'll be the same on our return back to DC"

Negativ: "Unfriendly and rude desk help. Rude and insulting. United was a real disappointment. I will ask my travel agent to be in touch re screw up the economy plus seats. I had to pay extra for what our itinerant said had been booked. Mary, at the desk at C12 in Delles, she wouldn't give me her last name was unbelievably insulting and unhelpful."

Negativ: "I didn't.t like your movies selection? Not very current. the food was awful. Not being able to book a seat until I arrived from Amsterdam."

Positiv: "Boarded in a downpour, crew got us on board quickly through a rear door. Unfortunately, weather caused a significant delay, but who can control the weather? :-)"
Negativ: "After purchasing ticket in December 2015, was placed on stand-by when arriving in Hamburg."

Positiv: "One of the best we've experienced--very comfortable very spacious seats , The crew is very attentive and accommodating. We were fed three times and was offered beverages frequently."
Negativ: "NONE"

Negativ: "I missed my flight due to car troubles and has been very difficult in trying to get a refund for my flight. SAS was very unhelpful at the airport I had to go to Delta and purchase and entirely new flight!"

Negativ: "I and my 2 children, 10 and 8, thought the dinner was really bad. Also, entertainment selection was lacking. Other than that I thought sas did a great job with the flight."

Negativ: "Because the airport was under construction, the area to wait to board was very barren and without bathrooms. We had to take a very crowded bus to the airplane."

Positiv: "It got me from a to b"
Negativ: "No food service on a four hour flight that departed at 11am. Except soggy sandwiches for purchase. I recommend taking your own food. Plane not very clean."

Negativ: "I had to pay 66 Euros for checked in luggage even though at no point during booking was this made known to me. I thoroughly checked the conditions and had no option but to pay at check-in."

Negativ: "Crew at check-in at ARN extremely unhelpful. Got conflicting advice on how to check in my back pack. The whole chaos resulted in the fact that my back pack never arrived in CPH. Nobody helped me much at CPH airport as well. I had to personally go to CPH airport to pick up my luggage the next day. No compensation was offered. I was really disturbed."

Negativ: "Disorganization and unpreparedness."

Positiv: "It was impossible to contact with sas, so we had to pay for another fligt with Norway air. Wr found a fliht only a day after so we also had to pay almost 450€for the hotel. Now we try to contsct sas to get all the money we lost. Can you help? I gess that if we booked a flight by avent he would take care of all this expences. Chava"

Positiv: "Offers nothing over the worst airline in US. Small space, uncomfortable seats. No head rest. No entertainment , no seat charger. One bathroom for entire full flight. I wrote these here to leave room on other section to write what I really did not like. Having seen European airline, I am going to embrace our own airlines in good old USA with warmth"
Negativ: "They wanted to charge us for two small carry one weighing 12.5 kilos each since we had not maked on purchase time that we had luggage to check in. Some $ 75 each. I do not remember online purchase page having any section to make down the luggage at the time of purchase. On the flight we were in hot plane for 1/2 hour with no air conditioning dehydrated only to find out that our dring water allowance was 2/3 of a small plastics cup. Yes, believe it. It is the truth. They will refil hot tea once or twice but no cold water. One much purchase if they like which was not so cheap. Attendant said they have limited cold drinking water allowance on board for reason. I am thinking , I guess , it would have made the plane weighed too much. Stingy airline like the others in Europe such as AirBerlin. I get the feeling that Americans are at this disadvantage and not swedes since we saw many other passengers carying carryon the same size as us."

Positiv: "We left on time and arrived early. I got to check one free bag."
Negativ: "Typically, on every other international flight I've taken, they offered at least a single glass of wine or a beer with dinner. Not so for this one."

Positiv: "N/a"
Negativ: "The flight didn't even exist because of a strike and neither kayak nor SAS informed us the flight was canceled, so we found out after we got to the airport."

Positiv: "Seats were comfortable, nice quick flight"

Positiv: "The plane was clean and comfortable - I'm happy with the leg space."
Negativ: "Plane was late by more than 3 hours, the crew was not helpful at all and I didn't plan to have a 20h trip instead of 14h (missed my connected flight). I was traveling with a small (well behaved to add) child and didn't receive any extra help or positive attitude. Very dissapointed."

Negativ: "You must pay the water on the flight to copenhague and geneva"

Positiv: "Confortable seat, easy to board"
Negativ: "Crew unwilling to help in any way. Weird old cold feeling"

Negativ: "arrived late to the airport (my fault) but still in time to make flight. online check in wasn't working the day before. kiosks at airport wouldn't print a boarding pass although it said i was already checked in and nobody was at the desk to print me a boarding pass. dissapointing experience to say the least. ended up missing my flight and only being refunded the tax (about 20% of the total ticket cost)"

Negativ: "i booked a 9 Hour flight from Chicago to copenhagen and back. Usually I love flights to Europe because I get to watch many movies.On both flight there was a very Limited small movie section compared to other airlines i flew with. On my first flight I watched two movies i was interested in on my flight back the same movies were offered but in an even smaller section. Since I had nothing to watch I felt very very bored"

Negativ: "No beverages was served. My bad disappeared and has still not been located one day later."

Positiv: "I had a wonderful flight. It was very smooth and the service was the best. It was so good I had to ask the gentleman's name! So, thank you, SAS, and three cheers to Steen Mejer for his excellent hospitality in the air. Anders DJ ADD"

Positiv: "Was on time, crew very friendly and helpful"

Positiv: "The flight crew was good and polite. they served us well over a very short flight."
Negativ: "The aircraft was old and obviously used for short flights. the cabin fittings (tray tables) did not work well."

Positiv: "Friendly, professional staff. Good warm meal."
Negativ: "Definitely did not like that my rollator (walking aid) was lost, and it was two days before I finally got it! So I had to stay inside the house (my son's) for two days! Not happy about that!!! No explanation of where it had been, my guess would be that it never got aboard the plane from Copenhagen. I am 80 yrs.,and I need my walking aid."

Positiv: "I took home the wrong suit case and your ground crew was most accommodating in handling this situation. Thank you so much to your company and to Mr. Jay in Newark. Sorry for the mix up. Hannelore Baumann"

Negativ: "The guy in seat 36C was obnoxious, drunk and spent 9 hours speaking loudly and at times using extremely foul language - yet the crew did nothing. In fact, that I noticed, they gave him 4 wine splits, a vodka and a cognac (there may have been more) - as I was sitting next to this guy's traveling companion, it was an uncomfortable 8 and a half hours to say the least"

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