|Durchschnittliche Flugzeit||8:15 Std.|
|Ankunft in||New York|
|Abflug von||Duesseldorf Intl|
|Fluggesellschaften||SAS, Eurowings, KLM, Air Europa, Aer Lingus, British Airways, Delta, Finnair, Air Canada, Virgin Atlantic, SWISS, Austrian Airlines|
Positiv: The stand was really kind.
Positiv: Crew was good. Flight was delayed by incoming flight from Oslo so I was anxious that I might miss my connection in Oslo. Flight attendants announced connection gates for transit which was very helpful.
Negativ: Perhaps a little more communication about delayed flights. Even though passengers were asked to let connecting passengers through at disembarking, it was still very difficult. Perhaps back stairs to the plane as well as front would have helped.
Positiv: I had a middle row of seats that I was able to stretch out in and sleep.
Negativ: Better Food Choices...not everyone likes cheese!!!
Positiv: Nothing, SAD were so incredibly cruel and nasty and even laughed at us after we got stranded in Copenhagen. 40 hours of traveling, 2 small children, and the sas ticket people laughed at us and refused to help us, even after we agreed to pay THREE TIMES our original fair.
Positiv: entertainment in the back of the front seat with great choice of movies
Negativ: I would have liked to have had the chance to purchase a better seat. When I asked about it at check-in the plane was full. So I was squeezed in the middle section which made it quite uncomfortable, especially if you have to get up more frequently as an older person, but your neighbor is asleep. A notification about the possibilities for seat purchases would have been great!
Negativ: Terrible hard landing
Negativ: Flight was cancelled, difficult rebooking.
Positiv: Very speedily boarding, crew dealt with a passenger with a large bag well.
Negativ: Chair didn’t lean back, unclear that water wasn’t free
Positiv: Gute Beinfreiheit; kostet aber bei einem Mittelstreckenflugzeug € 25 p.P./Richtung. Die Hälfte der Verspätung beim Abflug konnte bis zur Landung wieder eingeholt werden. Bordgepäck und 1 persönliches Handgepäck wurde kulant ohne Mehrkosten abgewickelt.
Negativ: Verspätung wegen verspäteter technischer Vorbereitung??? groß angepriesenes WIFI hat trotz Urgenz nicht funktioniert (Aussage des Anwesenden Bordpersonal „habe bei Kollegen nachgefragt, muss gehen“; funktionierte bei mir und auch in den benachbarten Sitzreihen nicht. Große Werbung und nichts dahinter :D
Positiv: The plane was almost empty, I had a whole row for myself (albeit with very limited legroom)
Negativ: Can't comment on food as it isn't provided with the basic fare.
Positiv: great crew and comfortable flight.
Negativ: sceens in the plane to show map and direction of travel
Positiv: Lovely crew, very helpful
Positiv: Just the cabin crew being nice
Negativ: Punctuality KLM is always late
Negativ: Lost all our bags so couldn’t ski
Positiv: Seating is tight. The crew was great !
Negativ: As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights.
Negativ: The boarding is very bad, you can not board 400 people in 15 minutes, the result will be, you will arrive one hour late! Also, Why the crew wear gloves when pick up left overs but not when serving the food? Really the crew training, it is very poor to sat the least. Arlindo.
Positiv: Safe TO and landing.
Negativ: Cramped seat space, warm cabin, must pay for even the first piece of luggage, must pay for any seat selection.
Positiv: Smooth flight
Negativ: Terribly unhealthy food choices. Though the announcements came in English, they could barely be understood. A seasoned traveler would know what it was about, seatbelts and luggage.in the bins.
Negativ: Tech/entertainment screens could be more updated
Positiv: Nothing really...
Negativ: I’m not sure what improvements could be made on a short flight.
Positiv: Flight attendants were great!
Negativ: Roomier seats, include a beverage (soda, juice, and at least water), child free section
Negativ: Dublin airport - huge lines foe transfers
Positiv: Plane was comfortable, twin prop, nothing special but as expected. Smoother than expected ride.
Negativ: Boarding was by bus, which had to keep stopping for moving aircraft. And it was a cold, wet & windy Dublin day!
Negativ: The flight was delayed. I suggested I take another flight, they kept on saying we will not be late . Well i missed both connecting flights.
Positiv: The welcome, hospitality and service by the crew were all excellent
Negativ: Premium economy amenities were outdated, specifically the seats. My tray table was unable to lie flat so food/drink kept sliding off. Quite unacceptable. I’ll fly American next time in premium economy, much better at the moment.
Negativ: Took a very long time to empty the plane via staircases. For a 747, I expected a jetway at Heathrow.
Positiv: The seat was more comfortable and more leg room than Norwegian
Negativ: For starters they should have not misplaced my luggage since I was stuck in LHR for almost 6 hours which means that they had plenty of time to carefully load my single suitcase. I am so mad.
Positiv: Food and flights being on time and ran per schedule
Negativ: London airport NOT OFFERING WHEEL CHAIR even there was a wheel chair assistance required. My mother has to walk despite choosing the wheel chair assistance. Now she is in pain.
Positiv: The flight timings and the arrival time
Negativ: I fly regular this was an excellent flight
Negativ: Let was a typical flight. About all you can hope for is that it is on time. That makes it excellent.
Negativ: If it had left on time Waited 3 hours at the airport
Positiv: Great flight
Positiv: Everything! I never knew Finnair was such a great airline.
Negativ: Other than maybe the lengthy layover time, which probably can't be helped, nothing could have been better.
Positiv: blueberry juice, service and friendliness
Negativ: no choice of food, little space between the seats, touchscreen and headphones didn't work, for over 8 hours flight this was significant set back
Positiv: Everything! I never knew that Finnair was such a great airline.
Negativ: Honestly, nothing could have been better.
Positiv: New plane, good food choices.
Negativ: Plane could use a deep clean. Entertainment choices were limited in terms of latest blockbusters.
Positiv: Kindness of the staff, quick check in, wonderful healthy food, my seat and overall experience.
Negativ: Limited controls on the entertainment.
Negativ: There was no coffee or tea available on the flight
Positiv: because of the cancellation the night before I was expecting chaos. But everyone was friendly and in great spirits. No issues. Way to keep it kool!
Positiv: Comfortable and a very friendly flight crew.
Negativ: Terrible layover in Vancouver. There was not need to make us leave the plan for 3 hours and get back on the same plan
Positiv: Food in premium economy was pretty good.
Negativ: Flight was 2 hours late leaving Heathrow
Positiv: Flight itself was great but we waited 1.5 hours in Toronto on the tarmac waiting for a gate to clear. Unacceptable
Positiv: crew / cabin staff always seem very friendly and genuine and a willingness to help
Positiv: Crew were wonderful when I was nauseous from turbulence
Positiv: The airplane was quiet My seat did not recline, but was seated in a different place where the seat reclined Bathrooms were clean and plenty
Negativ: The remote controls for the entertainment system That you can’t reach the vents when you have to be buckled
Positiv: Everything was good in this flight
Positiv: The flight itself was good! The one from London to Delhi was better than from JFK to London
Negativ: I wasn’t told about my baggage were being delivered through different airlines the other day!
Positiv: The crew was polite and helpful. The wine was free and each seat had it's own screen with a good assortment of movies and TV shows.
Negativ: The food could be much better. Although coming from Sicily it's tough to compare.
Positiv: The flight was smooth and on time. The flight crew did everything alright.
Negativ: Connecting flights. All lies, no cooperation. Not a small airport as it takes nearly half an hour to get to Gate E. Too few characters allowed to explain all we went thru.
Positiv: Freundlich, pünktlich, gute Getränkeauswahl und Snack
Negativ: We were happy with everthing
Negativ: Boarding time needs to be longer. Also, too little time between connecting flights.
Negativ: Flight was cancelled, difficult rebooking.
Positiv: Gut, freundlich und pünktlich
Negativ: 12 hour flight with no in flight movies unless you paid an extra EUR 10. Food tastes bad, plus I was skipped from the second meal despite having prepaid for it (flight attendant overlooked that my seat was on a list, part of the problems that come with nickeling and diming for every single thing including even meals on an international flight). Despite flying to the US, attendants consistently only spoke German to me and my wife, did not speak on both German and English.
Positiv: On time
Negativ: Der Flug war 20 min verspätet und in Hamburg mussten wir dann noch 15 Minuten auf Busse warten, weil keine verfügbar waren.
Positiv: Good selection of movies and music. Food was mediocre.
Negativ: Our seat location was near the toilets in the middle of the plane. Seemed like an unusual high number of passengers constantly using the toilets throughout the flight which created long ques in the isle and very unpleasant smells. Would never select these seats again.
Positiv: service was great flight was on time luggage came on time
Positiv: Excellent short flight
Negativ: Did not eat
Positiv: Great crew
Negativ: Had to walk up and down stairs, outside, too the plane Cold, wet, slushy tarmac
Positiv: The crew was amazing but delays upto 2 hrs
Negativ: Nothing as not in control
Positiv: My seat at the window was great and the staff really friendly and courteous!
Positiv: Everything was good except for the entertainment consul for one of our seats.
Negativ: One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking.
Positiv: The flight was smooth, the service was friendly, and the food with plentiful.
Negativ: Too much activity in the cabin during the flight.
Negativ: Larger meals.
Negativ: alles gut
Negativ: Timing Food Service Entertainment
Positiv: On time flight and friendly staff
Negativ: SiKo in TXL viel zu lange
Positiv: mit EW mal früher angekommen
Positiv: I’ve flown with various airlines and must say that I was very impressed with this crew. I guess it was because they all were young and didn’t füdisplay burnout as so many other flight attendants show when dealing with their customers.
Negativ: On both flights the control forty didn’t work.
Positiv: On time, best connection for me, earning miles on my program. I booked based on time and cost, didn't even pay attention to what airline.
Negativ: No food, plane felt pretty old and not so clean. Smaller seats than the other flights I had with Lufthansa. Otherwise, it was fine. I had a pretty bad earache on that particular flight, so I liked it less than I might have otherwise. Something didn't feel right, pressure wrong or something.
Positiv: Absolutely nothing. Despite booking business class flights 3 months before departure date because we had to attend a very important wedding. Swiss Airlines overbooked the flight but didn’t warn us in advance. This meant my husband was forced to pay over 8 thousand Euros to charter a small private je
Negativ: So That we could attend the wedding early the next morning in Oldenburg. They then had the audacity to void our return flights. Luckily I spoke with a lovely lady at Lufthansa, explained the situation and she re-instated return flights for an admin fee. Will never ever use Swiss Airlines again.
Positiv: Arrival to the terminal was a breeze, and security was fast and efficient. What more can a traveler ask for?
Negativ: The executive lounge was a bit crowded. But if that is my only complaint, that’s not too bad. A well designed airport!
Negativ: Menu was poor
Positiv: Fligth attemdance atention
Negativ: Delay in the departure (40 min)
Positiv: Selection of films was good
Negativ: BA business class is getting tired and very odd configuration. Ran out of choices for food and breakfast looked like there was not enough to go round. Overnight flight, but food not served for about hour and half, and breakfast served 2 hours before landing.
Negativ: It’s hard to get used to not having seat-back entertainment when you’ve had it the rest of the trip!
Positiv: Friendly crew, new release films
Negativ: Quicker boarding and better food
Positiv: Love that meals are part of the flight. Excellent meals, great service.
Negativ: Boarding announcements hard to hear in gate area at Gatwick.
Positiv: crew was nice
Negativ: no air vent in my row. no complimentary food and drinks
Positiv: The ctew was awesome, super sweet and very acomodating
Negativ: Its a flight to WV (my birth place).... it is what it is... smll planes, tight quarters and people who don’t get any of that and are not happy anout any of it
Positiv: Didn’t like security. They were rude
Negativ: CheezIts were too salty. We had to sit on NO tarmac for over 10 minutes because a plane was stuck at our gate...several other gates empty - what's up?
Negativ: No issues at all
Negativ: The seats are not very comfortable for such a long flight
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