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Location was good. It was very close to the Disneyland shuttle. The restaurant was good, and the restaurant staff was friendly and helpful. I dropped money, I.d., and credit cards, and Jeffery found it for me. Thanks Jeffery!! The walls and ceiling were thin, and we got very little sleep. The staff was hit or miss with helpfulness and friendliness. It didn't strike me as that clean. I wouldn't stay there again.
Friendly staff, walking distance to Disneyland Room quality and cleanliness subpar, basic amenities (rollaway bed, pack and play, wifi beyond limited speed on one day) all required an additional charge. The appeal of the price, location, and attractive online photos quickly dissipated once arriving to our actual room. Better off paying a little more for a premium hotel in the area which ends up being around the same, since they won't nickel and dime you the entire stay.
My experience was unfortunately a very disappointing one. We checked into the hotel and upon walking into our room, discovered our remote control did not work. This was not a problem and I looked past this. The next morning I woke up to a foul smelling bathroom, the shower was filling up with septic water and spilling into our room. I spoke with maintenance and they said they would talk to the font desk about giving us a discount, especially after we paid a significant amount more for our second day there. When checking out, I was told by the front desk to wait to speak to a manager. I then proceeded to wait 15 minutes for said manager and finally lost my patience. I returned to the person at the front desk and they told me "Oh, you were waiting on a manager?", and then said I would have to wait for them longer because they were "helping another guest, OR busy with something else." I simply said thank you and walked away. I have never had such a negative experience at a hotel and would hope that they read this and improve their hospitality. It is such a disappointment for having such a great location and beautiful grounds.
Room was cute, spacious, grounds are beautiful and location is prime. Shower pressure and temperature were fantastic. Room needs updating. While cute, every panel of the wallpaper is peeling off the walls. There was a makeshift cover for the fuse box that was falling off the walls with exposed screws. Windows opened to exterior building walls. There was only 1 nightstand by the bed, no conditioner, shower cap, or tea by the coffee pot. General condition of the furnishings were old and need to be replaced. They overcharged me for parking, normally $20/car/night, and couldn't figure out what the problem was after they had already charged my card on file. Parking is a nightmare and is small and cramped.
Courteous, professional, friendly staff. Quiet rooms. Weak wi-fi in the back rooms (10208) section.
Can't beat the location, an easy walk to Downtown Disney/Grand California. Well appointed, comfortable rooms. Nice staff and facilities.
Location was spot on for Disneyland. I like it even better than the hotels on Harbor for this. Staff was friendly and room and facility were clean. They had a party in the restaurant but we were really pleased it wrapped up before 10 Room was really stale smelling and everything we have smells like that. Bed was really saggy and uncomfortable. broken stuff in the bathroom, Generally needs an update. We were also looking forward to a jacuzzi soak after our run but there wasn't one.
The room was not clean. With hairs in the shower of previous guests and I found a cockroach inside the room
My kids of course loved the pool It did say it was across the street from Disneyland but it was behind the park and was way to far of a walk for my grandfather just to get to entrance.
Everything was great Clean rooms, great staff, price was just right, even the food was good ........ unfortunately there was a couple smoking pot at the stairs and the smell went inside our room I don't care if they smoke but I think they shouldn't done were there's young children around....
The online company I used for the reservation didn't get it to the hotel in a timely maner, and therefore check-in was delayed
Proximity to work location Filthy room, mold, mildew and rot on most wood in room. Window facing major road in shower, thin walls, broken remote, old loud air conditioner, small black bugs under plastic cover on bed, overall unsanitary conditions and loud neighbors.
Früher Check-in. Haben mir $18 für das Parken berechnet.
Lage, Preis/Leistung, Service. Die Betten waren laut, die Kissen waren unbequem
Freundliches Personal. Das Zimmer war sehr groß. Sehr sauber. Alles sah und fühlte sich neu. Die Anlage war super inklusive Pool und Spa. Sehr schöner Fitnessraum. Leicht zu Fuß zu mehreren Restaurants. Immer wenn ich in Anaheim bin, werde ich wieder hier übernachten. Das Zimmer roch ein wenig muffig als ich das erste Mal das Zimmer betrat. Wahrscheinlich weil am Tag, bevor Sie eine große Regen und Sturm war. Nicht schlecht, einfach nur aufgefallen. PKW-Parkplatz kann ein Alptraum sein. Der Parkplatz war voll, aber ich hatte ja noch Glück, als ich ankam gab es einige an der Vorderseite des Hotels gleich verlassen.
Super Service und das Personal war sehr freundlich und nett.
Die Lage war großartig. Die Dusche könnte einige Aktualisierungen.
Das einzige was ich positiv erwähnen kann, ist das Steak-House und dessen Mitarbeiter. zu viel um alles aufzuzählen, bin froh da draussen zu sein. Es war das letzte mal das ich in einem Sheraton übernachtet habe.
sehr nette und zuvorkommendes personal. gutes restaurant. nähe zu disneyland. gute verkehrsanbindung zum highway. nichts, alles war zu meiner zufriedenheit
overall the pools + the room were OK no breakfast, not enough characters plqying with kids unless you make it at Goofy's
Love the themes and decor, and the perks that come with staying at a Disneyland resort hotel. The headboard that lights up and plays music (and serves as a great nightlight) is lovely. We had a room in the Adventure Tower facing Downtown Disney this time, and while we didn't care about the view (in this case, plants from the Adventure garden blocked pretty much anything we could see from the 2nd floor), what we didn't like was how loud the music was from Downtown Disney. We also learned that although we could only see a tiny amount of fireworks from Disneyland, we could hear all of them and they were pretty much as loud as they are when you're in the park. I'm still shocked that my kids slept through the music and fireworks that first night. On our third night, the older one was still awake when they started and used earplugs to get to sleep. The live music didn't stop until 10 pm even on weeknights, which meant we didn't get to enjoy the peace and quiet of the room (after being in the parks all day) until then. If you're not bothered by noise, it won't be a problem, but if you are, consider requesting a pool-view room.
Traveled as a multi-generational family group. We greatly appreciated how soundproof this hotel is. Plenty of water pressure at the right temperature too. And enough elevators for minimal wait time. We could have used electrical outlets for cell phones at the bedside but this is a minor improvement suggestion.
Our room was great, and so was every cast member. I couldnt buy the throw pillow which was on each bed.
Our stay was for our 30th wedding anniversary, and the hotel staff went out of their way to make us feel welcome, & special. Although the prices seem a little high for most people, our stay was very enjoyable. We will be returning in the future. The only negatives to our trip were the Disneyland Railroad, Haunted Mansion, and River Boats were closed. Also, I was looking for a Disneyland Railroad Engineer hat, but was only able to find a Conductor's hat.. Lastly, there were no hats for the Disneyland Monorail.
I pretty much LOVED everything about the Disneyland Hotel ... The hype is true We didn't get a discount with our Annual Passes
We loved our stay here. Our family can't wait to return! We loved the pools, the closeness to the park (our room over looked it!) and the on site character breakfast. Also loved the bunk beds for kids There is a Loud speaker in the park that they do announcements on. You could here that muffled early in AM or late at night from our room. Needs a new shower head.
The lobby was beautiful, the service was excellent, the location was perfect for visiting the parks and downtown Disney, and the room was big. While the room was large, it wasn't anything amazing for the price.
Our stay at Howard Johnson Anaheim was excellent! Check in was super fast. We arrived early and they allowed us to pre-check-in, hold baggage, and hang out at poolside. Water features were excellent for the kids. While at Disneyland (which is only a short walk away) kids kept asking when we were going back to the hotel to the kid water playground. Staff was friendly and helpful. Not so much a didn't like, but more so a would've liked- it would be awesome if food and drinks were available at poolside and water playground.
The only thing i liked was the tv Almost everything was outdated. Didnt like much. The bedding felt so gross; as if had been sitting there for weeks acumulating dust. Then the room felt really moist, almost humid when we walked in. The bathroom looked like it was for an old person. It said I got a deal after paying $200, but it seemed like it was a $100 room. In the pictures it looked like a $300-$400 room.... Super disappointed.
This hotel was 10 minute walk to the gate. It was nice and easy even at night. The staff was nice and very efficient. The Castaway Lagoon was a fun was to spend the morning or afternoon. My 5 yr old twins had a blast. WiFi was horrible. Walls were thin. The people above us were so loud my kids had a hard time sleeping the last night. Cleaning crew left cart in hall starting at 8 in the morning was still there 1 pm and did not seem to have been moved nor was there anyone in any of the rooms cleaning
Very clean, friendly staff. Would stay again Nothing
We like how close to the Disneyland resort you are, and the pool and water park that are available if you are not at the parks We did not like that on the second night of our stay how the bath tub started to back up when we returned from the park. The smell was atrocious. When we called the front desk, they informed us that nothing could be done until 7:30 the next morning. No shower after a full day at Disney. When we woke up the next morning, the bath tub was still backing up. Again no shower. When I told the front desk the next morning at check out, they asked if I had been offered to be moved, we were never offered. Are parking which expired at 3 the day of checkout was comped after that but not much more. We have stayed her 2 other times in the past year and half but never experienced anything like this. Just upset that more wasn't done to fix a stinky backed up bath tub when it was reported.
Water area Not worth the money. Pay the extra $20 and stay at the courtyard mariott next door.
Outstanding personable staff, very well kept, a true classic like the park across the street. It is designed for family's with small children, and sometimes they get loose! Fortunately all were exhausted and and quiet by a reasonable time. Didn't really notice many, if any, teenagers.
The children's water park was so much fun for the family. The room was clean ,bright, and comfy also Loved the free parking! No continental breakfast
Close to Disneyland, has a little shop for miscellaneous things you may have forgot to pack and souvenirs, spray park keeps kids entertained for hours, loved to kids suite! No breakfast provided. A Continental breakfast would be great. No complimentary shuttle service either. Small refrigerators.
Great location close to Disneyland - easy walk to the park. Had a room that looked across Harbor Blvd toward Disneyland. Had an AWESOME view of the fireworks. Staff was friendly, pool was clean, just wished there was a hot tub in the Garden pool, not just Castaway Cove, too many kids in it to be relaxing for an adult, pool hours just right. AC in the room. Wished frig was larger, really only had room for a meal/day in it for 3 people, couldn't imagine if we had more people - a bigger frig would really have been nice. Despite the things I'd change, it was still the BEST VACATION EVER! Our bathroom sink was quite sloped, things would roll off it. Wish the frig was larger and that there was a hot tub in the Garden Pool.
Liked the room even though we booked something different
Booed it after reading the reviews and was not disappointed. Staff was very friendly an the room was large. It was a short walk to Disneyland and our young children really enjoyed the water features.
Die Lage ist zu Fuß nach Disneyland. Der angeworbene 24 Stunden Pool war ohne Vorankündigung geschlossen während unseres Aufenthalts. Dies war der Hauptgrund, warum ich war hier anstatt an einem anderen Ort, ich bat um einen Voucher für das Frühstück, das ich bekam und auch zu schätzen wusste. Ich wurde dann vom Personal getadelt das falsche, warme Frühstück zu nehmen und mir wurde gesagt, dass der Gutschein zur zu Brot und Obst berechtigt.
Pool war rund um die Uhr geöffnet. Der Pool ist schön beheizt um nachts zu schwimmen. Die Betten sind bequem. man konnte das Feuerwerk von Disneyland in der Nacht sehen. Nicht genug Annehmlichkeiten. Hatten ein 2 Bett Zimmer. bekamen nur einen Kaffee, eine Lotion, ein Shampoo und einen Conditioner. Die Badewanne müsste repariert werden. Der Duschkopf war kaputt, die Badewanne war überall beschädigt. Zudem Haare in der Badewanne. Es sah nicht sauber aus. Keine Badezimmer Matte, die Böden waren nass.
Ganz in der Nähe von Disneyland Dusche war kaputt, brach Lichter und Steckdosen
Mir hat gefallen, dass es in der Nähe von Disneyland war. Ich werde hier auf jeden Fall wieder hier übernachten, außer dass ich das nächste Mal versuchen werde, einen besseren Preis zu bekommen. Tolle Bar und Restaurant!
large rooms, convenient location no
This staff was ok The room had mosquitos, and spiders. The carpet was filthy. The toilet hissed every time you flushed it. They also charged my credit card $100 for a hold. They had a pile of old beds that were stained in parking spaces. Worst experience every. Don't go!!!
Full kitchen, location.
This guest did not leave comments about this hotel.
Location and room size was nice and larger than expected. Kitchen was fully stocked with utensils. Bathroom was very tiny. Showerhead not adequate, especially for low water pressure. Air conditioner needs replacing, was very loud and damp in room, hence the moldy smell in room upon entry. TV channel selection was lacking. No daily maid service!
I really liked the friendly staff and the amount of space we had in the unit, along with the fully equipped kitchen. The only thing I would change was the room had a slight smell of pet urine, maybe the previous occupant had a pet I am unsure. Once we opened the windows and aired out the room for a few hours while away at Disneyland the smell went away.
In the room we stayed we found several large roaches. Very disgusting.
We rented 2 rooms at Dolphins Cove-- one for us and one for our daughter husband and 3 children- my major concern rests with the other room( 819) The Wyndham staff managing the facility were very courteous- pleasant helpful and genuine. The location was selected as it was close to Disney. The grounds on our side featured weeds and dead grass- the other side was green grass and flowers. Our room was dated-carpet was worn out but was clean. Room 819 was filthy-carpets worn out-stained-....
Location is excellent bus ride away (20min) , lay out of room; we had 2 bed 2 bath which was perfect for our traveling family to get ready. Excellent for traveling with kids. I used kitchen to cook dinner twice. Target nearby was great. Had to wait over an hour to check in. Total inconvenience because we checked in later after coming back from Disney. Moving in our belongings late evening with a cranky toddler was no bueno. Filthy carpet as everyone mentioned. Just keep your shoes on!
Location, short walk to all your needs. Recommend the 2 Bedroom Condos, they are worth it!! Nothing really to say here.
Unit is comfortable , staffs are friendly , good location.
Close to everything The parking to register was a little tight for a big truck.
The courtesy of staff.
Good location, very friendly staff, clean
We had a great time at the Clarion while spending a couple days at the parks. Everything was clean and the AC was working on this inexplicably hot weekend. Booking through Kayak saved us $30 on parking, woot! A quick walk across the street lands you in the Toy Story parking lot, where you can board the shuttle for FREE that drops you off right in front of the park. There was a slight mix up with the room, but the staff were to able to accommodate us with a complimentary breakfast. So besides that, and a chlorine-free (read:salty) pool, everything was good.
Location was great. Staff was careless about me stain.
Bed was very uncomfortable and squeaky.
Rooms Paying for parking and breakfast! You basically pay for everything . The first time a hotel didn't give free parking or free breakfast
I paid when I was there I was charged and then I get home and check my account and it was charged $128 + $14 when I call and ask why I was charged $14 they say for a parking fee I wasn't ever aware of a parking fee when I checked in no one told me nothing about a parking fee
Location was great Hotel needs to upgrade and renovate the hotel as well as the staff. Front desk had very poor customer service skills and the beds caved in the middle. Very old and very outdated considering their perfect location next to the convention center... They should up their game. The bed was a nightmare... Not a very comfortable bed. Kept me up all night due to back pain and parking lot was too close... My car was scratched by angry hotel guests!
Close to Disney parks. A/C was too noisy, sounded like it was going to blow-up, told front desk about it twice, both times they told us not to worry, they were going to take care of the problem by the time we get back, the problem continued for the three nights we stayed. Bathroom tiles had mold or mildew and who ever is in charge of keeping up the repairs has very poor repair skills, " you don't covered up mold or mildew with caulking " plus it was a very sloppy job.
Location. There's a lounge within the bar where Antonio works. He's great. Convenient walk to some close eats. There's a game Room and exercise area for those who like that. Slow elevators. No breakfasts served. Pool is reportedly heated, but I would venture it isn't unless there's enough demand for it. Shower would fluctuate wildly in temperature and pressure.
I liked how the fridge was big and it worked really good! There was also a microwave most places charge extra but these items came with the room it made it easier to store milk and snacks for my little one. The beds were nice but the room was old carpet was dirty but they looked like they were cleaning carpets in some rooms. I stayed on the 7th floor walking through the hallways were hot! But the room was nice and cool ice machine didn't work. The hotel is about a 15-20 min walk not a bad walk though.
Heat didn't work. Charged $28 for parking without alerting us in advance. Room was completely standard of any hotel. Room service forgot our dressing, and the food was subpar
Our room had such a great view of the bay. It was very relaxing and quiet. We kept the balcony doors open almost the whole time! The staff was very polite and accommodating whenever we asked for anything. The first room we were put in, the shutters were broken and would not close for privacy. As soon as I called down, they had someone come up and move us 5 doors down within minutes. The staff was very polite and helpful.
Good location. They are charging you for a bottle of red wine that is in your room. They tell you as they are giving you the key that it's included in the price - well we didn't drink the wine nor did we want to pay for it. It doesn't matter that if you don't want it - you are paying for it anyway, how ridiculous!
Rooms are very nice with 4 star amenities. mix of families, locals and travelers First night room was noisy due to being close to event space. They switched rooms for me next night with an upgrade and waved resort fee. Very professional and accommodating staff.
The staff was very friendly and accommodating at the front desk, restaurants, housekeeping, and pool. Room was big and it was nice getting bottled water every day. Food at the restaurant (lunch) was surprisingly good and sitting outside by the bay was enjoyable. Overall, the facility was "tired" and is in need of renovations. Especially, the pool area lounges and chairs were old and stained. We prefer fitted sheets (which these were not) and carpets throughout the hotel (room, elevator, halls) need attention. We were told by one of the maintenance personnel who was in our room to fix a sliding shutter door, that the hotel was be remodeled within the next 3 months which is encouraging. Location was somewhat of a catch-22. It was nice being on the harbor but you really couldn't walk anywhere to shop or eat. Must have car if you want to go anywhere off site. Overall, we had a good time.
Great room on marina. It took over an hour to check in. Hotel did not have my Kayak reservation right and I had to spend a lot of time on the phone getting it straight. Also, make sure you get a room with a water view.