Aviator Hotel Anchorage

day staff was awesome. night staff was AWFUL

everything

They were nice

I had no hot waterIn my room I had called about it at 6 AM left to go to an appointment Came back to the room at almost 11 and there was still no hot water and now no lights they move me to a second room two hours before checkout or an hour excuse me and still no hot water and has not did not offer to comp me a room for the night Long story short no hot water no lights cold room all in on there’s room for improvement

The Hotel was right in the centre of Anchorage, close to shops and Restaurants with free parking

Located at a very busy road junction. The Hotels Airport Shuttle only operates during the Summer Tourist Season, so no Shuttle available for our stay in September. The Hotel in general is in serious need of a refurbishment.

Nearness to Rail Stop

I booked this hotel because of nearness to Rail Stop and advertised shuttle service from airport. I had an email asking me to confirm pickup 24 hours before arrival and called to do this. When I got to the airport I called to see where the shuttle was and was told this was not available!! When I arrived by taxi at the hotel I asked to speak to a manager and was told they have no-one on duty after 5pm on a Friday...... This place smells and the carpets are not clean.....Please do yourself a favour and book a room elsewhere

The location

When I entered my room for the first time, everything was looking good until I saw box of leftover condoms on one of the beds. We had no bath towels, the TV was not working. Obviously the rooms are not being cleaned after any guests. The carpet was not clean. Will not stay again here ever.