Hotels in Auburn Hills

My wife and I booked room online for a grad party. After long drive, got in late, room was ready and accommodations were good. Parking lot was well lit and looked reasonably well maintained. Breakfast was good as well. Overall a good value.

What I didn't realize until later, however, was that a local relative had dropped off a hospitality basket ahead of time and, though it was placed in our room, a travel baseball team who was also staying there had requested changing rooms to keep them all together, and when they reassigned our room, they didn't move the basket. We eventually got it, but the kids had gotten to it first. While the front desk staff was extremely apologetic, the oversight was just unfortunate and disappointing.

The smell of the room.

There was a cockroach in the bathroom!

Good location, good amenities, clean and spacious room. Better overall appearance than the other Extended Stay in Auburn Hills. Bed was awesome!

Wish the chair in the room was a recliner.

This guest did not leave comments about this hotel.

price

location

definitely not a 2 1/2 star hotel. Rated a 2 star by other sites.

Great personnel at desk Very prompt and helpful

Room had a funky smell Dated and tired

2 queens + siting area

Small Bathroom, AC hard to controll

The hotel is very nice with quality decor and updated rooms. The pool facilities were great, very clean. We were only 10 minutes away from Great Lakes Crossing Mall and a Rainforest Cafe. the only thing I would change is the mattresses.

The beds were not comfortable at all. I know you don't get the best of everything, but with the upgraded quality of everything else, I expected the beds to be of equal quality. I tossed and turned all night trying to get comfortable.

Bett und Dusche

Sehr laut und neuen Schlösser sollten installiert werden.

The pool was clean and well-kept. The breakfast in the morning had lots of options even for picky kids.

Room was not totally clean. Stains on carpet and couch, and there was garbage on the floor of the bathroom. The light for one of the beds wasn't working, and the temperature was inconsistent. Finally turned it up to 80 and even then it was occasionally cold.

We got a GREAT price on this hotel. The hotel reception personnel were fairly friendly. When we got to our room the A/C unit was making a loud noise, so we called to see if someone could fix it. I knew I wouldn't get any sleep with it running. The staff quickly moved us across the hall where the A/C was fine. The hotel is a very tired and shabby. It was ok, but I don't think I would recommend it. Breakfast is coffee/muffins only. Go across the street to the little breakfast place-the food is good.

The hotel and rooms were extremely clean (and that's comin from a germaphob). Only ripe...it was the smallest room ever...but it did have a fride and dishwasher.

The hotel was very clean and modern looking. It was visually appealing to stay at. The front desk was fantastic and very helpful. Plus they went out of their way to offer us some snacks as an anniversary gift. If the need arose I would stay there again for sure.

Most attentive front desk check in guy. Had a great report with all the guests and knew many by first name. Starts you off on the right foot. He is very valuable to the property. Rooms were very nice, pillows perfect, mattress newer. Makes me want to stay at a Quality Inn again.

Crappy internet service. I was in a room on the end so did that have anything to do with it? Kept dropping my connection which made me have to keep reloading emails.

Great staff and rooms were great!

N/a

Bed was comfortable.

No

The first room we were given had a shower liner covered in mold. There was also a used wash cloth hanging on the shower rod. Three calls to the front desk later we were given another room. By this time it was midnight and at least the shower was clean. The next day we discovered chicken bones in the desk drawer. Disgusting!

Lack of cleanliness, bad service, bad location, no room cleaning the next day, etc..

The beds were fabulous...air conditioning was in good shape. Very restful sleep.

Weekday breakfast did not have the choices for food that the weekend did..a little disappointing.

Its approximity to the airport.

The hotel is run down dirty smelly and sleazy.

One of the best hotels I have stayed at. Front desk was swamped at check-in, and it was still the fastest service. The room was spotless. All employees were friendly. Breakfast staff greeted us with good morning's and smiles! Thank you for a great stay!!!

We were very impressed with the staff, our room, the complimentary breakfast!

I liked the little store. I didn't buy anything but it was nice to know if I had forgotten anythin I could just buy it downstairs.

The picture online showed a much larger room and mine was a little cramped.

Rooms were very clean. Breakfast choices where excellent.

This hotel is very convieniently located. Weather your visiting ford feild, the zoo, or auburn palace this is a great choice. There are plenty of restaurants in the area and the mall has something for everyone. The hotel itself is very clean and has a wonderful staff. You will be greeted with a smile and taken well care of. They try very hard to accommodate you needs or wants. My family, myself- husband- 8year old- 5 year old, have stayed here multiple times and never have any problems.

There wasn't anything we didn't like. However, I would suggest that they have their cleaning staff move the night stands and desks so they're able to clean behind them. There were broken balloons and straw wrappers behind ours. Not the worst thing that could happen but I'd still appreciate them making sure the previous guests garbage was all taken care of.

It was close to my family. It's was clean and wuite.

No

The lady at the front desk was really nice.

We didn't have a shower curtain in our room. We found a dirty pair of underwear under a mattress.

Great location

Shower fixtures appeared worn and very loose.

Great location,room was nice,staff was friendly!

The Matress wasn't the best and it was a hike to get ice!

The staff was friendly and helpful.

The ice machine was not working. However, there was a man working on it.

The hotel was clean and the staff were friendly.

The noise in the hallways at all hours of the night. The pillows were very uncomfortable.