Emersia Hotel & Resort

Positiv: we spoiled with nice view from the hotel. the hotel is very clean and we had comfort room.

Negativ: bad hospitality, unaccurated booking, very crowded at breakfast with less staffs, less parking area.

Negativ: Air conditioning

Positiv: The premise and the facilities are very good.

Negativ: The check in ptocedure is too complicated and the receptionist is tricky in serving us. We got a different type of room that we requested and confirmed during the check in procedure that made us ...

Positiv: Love the view. It superb! Ask for the room with ocean view. Close to famous Bakso Sony. Clean and good bed. AC is cold.

Negativ: The night shift for receptionist need to get better comm skill! When someone ask you question do actually answer that question with solution and not some kind of 'jargon' to be repeated. And...