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Got upgraded to Suite level! Smells like smoke everywhere
Beds Hard to get a drink a casino
The staff was awesome and the rooms were gorgeous. Sometimes the valet could be a little rude.
Room service was prompt , friendly , hot, generous & delicious. Had a beautiful corner suite w view of the marina.casino & pool staff were friendly and polite. Will definitely return.
The staff was very friendly. Nice location. Beautiful views Can't find any complaints
Great hotel. The shower rocked. It was a walk in with 3 shower heads. Definitely showered more times than I needed to. I booked it through orbitz. They jacked up my res. I called them 3 times before before my stay and it was still jacked up. As for my experience at the hotel. I have no complaints they helped me and we got everything smoothed over.
We were very pleased with our stay overall. The room was perfect & the buffet was amazing!
Nice rooms ! It was raining so it was nice to have more then one choice of places to eat in the hotel
Moderne Zimmer, einfacher Zugang zum Kasino, Spa und Restaurants!
Sehr einladend und freundlich. Tolle Erfahrung mit Essen, Pool, und das Casino. Die Zimmer waren sehr schön und sehr komfortabel.
Der Pool war schön und die Einrichtungen waren schön. Die Kissen waren wie schlafen auf Möbel Auflagen
Bettwäsche wie man behandelt wird, wenn man ein Problem hat
Schön Der Pool war nicht geöffnet
Toll, romantische Zimmer Keine Mikrowelle ☹️
Die Bequemlichkeit alles an einem Ort zu haben . Das Personal war außergewöhnlich und sehr freundlich!
Das Personal war sehr freundlich und hilfsbereit! Keine Beschwerden!
Die Zimmer waren luxuriös und sauber. Das Personal war freundlich und hilfsbereit. Das Essen im Restaurant neben der Hauptlobby war gut. Ich würde auf jeden Fall wieder hier übernachten.
Tolle Aussicht, freundliches Personal, komfortable Betten, und ein großzügiges Casino. Was will man mehr? Verlängerte Öffnungszeiten des Pools wären schön.
Das Buffet war gut, das Zimmer war schön! Wir haben alles genossen! Ich wünschte, wir hätten länger bleiben können!!
Das Essen Das Zimmer hatte einen schlechten Geruch und der Teppich war nass
Qualität geht Insgesamt
Die Angestellten taten einfach alles, um zu helfen. Ich hatte so viel Spaß wegen des hervorragendes Personal!! Das Zimmer war gut denn ich konnte endlich mal im Zimmer rauchen. Es gab frische Blumen und einen guten Blick. Ich fand es gut, dass ich früher einchecken konnte. Ich bin sehr gespannt auf die nächste Reise! Ich hoffe, ich treffe wieder auf das gleiche Personal!! Die haben wirklich einen hervorragenden Job gemacht und bekommen von mir 5 Sterne. Das Badezimmer musste erst einmal repariert werden, die Wanne war verstopft und die Toilette war undicht. Das Buffet bot gutes Essen mit viel Auswahl, aber es war vollkommen überteuert.
Das gesamte Personal war großartig! Das Zimmer war makellos sauber und die Aussicht war super! !! Haben unseren Aufenthalt genossen. Das Hotel war einfach und großartig für diejenigen von uns mit Behinderungen! !! Ich mochte die Kissen nicht!
Einfaches ein- und auschecken. Komfortables Bett. Roch sehr stark nach Zigarettenrauch. Wir wollten ein Nichtraucherzimmer, aber leider gab es keines mehr.
Super Preis. Obwohl mein Zimmer ein Nichtraucherzimmer war, konnte ich in meinem Zimmer in der Halle etc. Rauch riechen.
Das Personal war gut und freundlich. Telefon funktionierte nicht in Zimmer . Zu laut für Kinder in der Nacht. Zu viele versteckten Gebühren . Kein Zugang zum Steak and Shake für Kinder . Das Zimmer hatte einen komischer Geruch.
The rooms are very spacious and the bathrooms are huge and spa like with a vanity. The decor was absolutely beautiful throughout the entire hotel. The service was awesome It literally took housekeeping 3 minutes to bring extra towels. And I can't forget the amazing view we had of the bay with the huge windows in our room. There is literally nothing to dislike about this place. The parking was a little awkward if you self parked because there aren't a lot of spaces but it's a new place and their building a garage soon.
Easy to check in, friendly staff. Beautiful room, great balcony and comfortable bed.
When we arrived at the hotel, I thought I would be walking into an outdated hotel from the 70's. Once inside I was pleasantly surprised! The tooms are spacious, very clean and modern. The rooms contain all the conveniences of home, including pots and pans, silverwear, plates and glasses. You can cook to your hearts content if you choose to do so. The bed king bed was comfortable allowing for a good night's sleep. I definitely would return and stay again!
how to room with a pool side view and the tub had hair the car but had not been vacuumed and the Fourier Kyle still needed to be cleaned. Called for an upgrade and was given another room at no cost but lost the view.
We went for my mother's 50th birthday and had a blast. The staff were amazing and the service was great. We had about 4 generations attend the celebration, some who gambled and some who did not, and everyone had a ball. The kids were about to walk across the street to visit the beach, the gamblers were able to hit the casino, and others just enjoyed the nice accommodations. The rooms were spacious and clean and food was good!
coffee pot in room, blow dryer and etc in room...... the A/C did not cool off room, and when asked why I couldn't call next door, it was because my deposit was in CASH because I did not read the FINE PRINT that said I needed $100 credit card.......I was told that the room normally runs $139 and since I already received a discount from KAYAK, that I was not entilted to any SENIOR Citizen discounts.....And because I was handicapped SORRY, but no accomodations for that to my room.
Nice room with great features. Front desk employees were great! TV in the bathroom was in a bad location. Housekeeping workers were rude and inconsiderate. Entire lobby smells like smoke.
The room was great the casino very friendly machines and personell food was reasonable and good. Smoke was very thick in several places due to my wifes allgerys we couldn't stay long in the casino.
Tower room and casino Older rooms by pool are dumps. Stepped in gooey sticky spot on floor. Those rooms should be 40$ no more.
Crabs that's all Room was old and musty poolside rooms were insect infested-just because I went through Kayak I felt I was given the worse rooms. My sister's TV did not work and three maintainece men could not figure it out. I have stayed at Treasure Bay at least 12 times and this was the worse stay ever!!!!!! The best part was the Buffet-very disappointed in hotel. The soap dispenser in the shower fell and cut my toe! My sister's didn't even have soap!!!!!!! Shame on you Treasure Bay!
Bed was comfortable. At check-in, I was told the room had "limited Gulf View". Upon arrival to room we noticed that there was ABSOLUTELY NO view ! Outside our window (which didn't open) was a roof and a 10-12 foot wall!! We could see only a small amount of SKY if we looked straight up! Very poor!. Housekeeping awakened us at 8:40am even though we had a "Do Not Disturb" sign, AND we were checking out anyway that same day. Bathroom had been renovated, but we were not told there was no bathtub--only a shower. On the morning of Check-Out--there was only one (1) desk clerk, and the line of people waiting to check out was very long--poor management of front desk personnel!
The room was very clean & comfortable - the bed was firm and the A/C can turn the room into a meat locker if you wish. The location of the hotel is great, within reasonable walking distance of both the Beau Rivage and Hard Rock casinos. The continental breakfast was very basic. We ate it once but skipped it on day 2, opting to buy a nice breakfast elsewhere. Unless your budget is extremely limited, or you simply don't care about breakfast, don't bother with this one. My only other gripe is the hotel's main entrance is awkwardly located near a corner intersection, which is nigh impossible to turn left into. My best solution was to take a left at the next light plus a couple of backstreets, entering the side driveway instead.
location, staff, cleanliness, free breakfast as an older man I like to take a morning stroll around the hotels ,but this hotel had no where to sit and rest
It was easy to park, good location for easy access to restaurants and shops, staff were friendly. No gym
Location was awesome. Went to concert across the street. Food venues close. Carpet needs changing.
Everything They didn't give me a receipt.
THIS HOTEL IS DIRECTLY ACROSS THE STREET FROM THE HARD ROCK AND BEAU RIVAGE CASINOS AND VERY CLOSE TO MOST OF THE OTHERS IN BILOXI. THIS WAS AWESOME, UNFORTUNATELY THIS WAS THE ONLY AWESOME PART OF THE EXPERIENCE. IN MY OPINION, THE FURNISHINGS AND DECOR WERE VERY DATED FOR THE PRICE. IM NOT OPPOSED TO STAYING IN A CHEAP HOTEL, BUT WHEN I SPEND OVER 150 ON A ROOM I HAVE SOME EXPECTATIONS THAT WERE NOT MET.
The Location The condition of the building smelly like water mildew very old furniture and appliances not worth the 250.00 I paid. The Holiday Inn is a very nice hotel to stay,but this hotel made them look bad. I wanted my money back not satisfied at all
I enjoyed the staff and room. It has everything I look for in a room. I just wish we had a little better view but I am sure I could have for more money.
Service was good. Staff helpful and friendly. Rooom was clean.
Service in all areas from was great. The restaurant was wonderful. Really enjoyed the upstairs bar. The only real complaint was that the glass shower surround leaked onto the floor.
The shower is heavenly. You will seriously loose track of time while you are in this shower. It's amazing. The bed is amazing as well. Plush and firm, all at the same time. The grounds are lovely as well. We looked forward to using the fire pits, but unfortunately it rained the night we had looked to do that. The room descriptions are nuanced, so pay attention when booking a room type. There IS a difference between oceanview and oceanfront. If you want to face the water, full on, choose an oceanfront room. Otherwise, the oceanview room only allows you a small glimpse of the water from the corner of your window.
The staff was very curious and professional. Our room was very humid, smelled of mold, and the A/C, while set at 68, never cooled the room. The beds made my back feel worse than the 10 ride from Orlando. I seriously contemplated sleeping in the car. Worst La Quinta stay Ivery ever experienced.
Very clean. No.
The room was actually smoke free and clean. The bed was extremely comfortable, and the sheets were clean. They had good quality soap. The shower pressure was on the weak side.
The cleanliness and the way the hotel looked. My room looked modern. I was so shocked. I have paid much more to stay in much worse in Biloxi. I was pleasantly surprised. Will be staying here from now on when I come to visit. My television kept turning off every few hours. My wifi kept disconnecting every couple of hours. These were pains because I had homework and other things to take care of.
Cleanliness and price Desk clerk could have been more personable.
It appeared new and clean, no issues at front desk,easy check in...breakfast was fresh, and even though it was a warm continental breakfast, it surpassed our expectations!!! During the time of my visit, the elevator was broken, so we had to walk up/down the stairs, but it was okay...
The room was nice and comfortable very clean. Miles away from the beach or nice restaurant.
close to my customers
There was a large group staying for a football tournament. There were a lot of children. They ran the halls until 11 pm and started again at 4 am. The staff did nothing to stop them. It was terrible and many guests were upset at breakfast. I will never st
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Great bed! 1) Front desk personnel did not ever smile! 2) The hotel had a 'nachos for guests' event one evening, but no advance notice. 3) This is a tourist area; NO MAPS! 4) Other family made reservations IN PERSON and got a rate $9 per night LESS than us. ðŸ˜�
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The arcade was amazing! The pool was not worth the money I'd rather stay right next door at golden nugget for $150 less and just walk over and use the arcade. I also sprained my ankle coming off the water slide and no one that worked there seemed to care. Which rubbed me the wrong way.