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Upon arrival, there was no room for us. The hotel was overbooked, First time experience this, Waited until they sent us off to the Marriott Hotel which was awful. Another 2 hours waited in Marriott lobby with my 12 year old until I was checked in. That's 6.30 p.m. They put us in room where the sheets stinks and cooler above us vibrate the room whole night. I asked to be changed, Marriott said they don't have any more rooms available. Sleepless night for me & my son. The next day, went back Radisson Aquatica, had to wait until after 3.p.m. to be checked in. The staff was really nice, but nice doesn't work when they overbooked their hotel and got us so stressed out, didn't even consider this a vacation. Also my son got stuck in one of the elevators, it was really scary, they had to pull him out between the floors. Radisson promised the reimbursed 1 night stay, please contact them for my refund.
Barbados is one of the best islands in the Caribbean and the location of the Radisson couldn't be on a more beautiful beach! The staff is very kind and helpful. The price is very reasonable. Highly recommend!
My family and I stayed at the Radisson for four nights. It was a memorable experience. Hotel is very clean and the beach beautiful. Staff extremely helpful and friendly. The Bartender, Jermaine did an excellent job with the drinks and he is great eye candy (lol). Our Waiter at breakfast, Selwyn was happy to share information and directions to difference places on the Island as he kept the coffee flowing. Wonderful experience and I am glad we chose Radisson Aquatica Resort. Retel It was a little too quiet for us in the evenings. Maybe a couple of nights per week they should offer some type of entertainment or have a beach party. Enjoyed the breakfast, but a wider variety of items would be nice.
Great access to beach. Staff were friendly and welcoming. Managers Monday evening happy hour provided a chance to meet other guests. Overall a very enjoyable stay. More choice for meals.
After a long day of travel, we arrived at the hotel and they didn't even have our reservation. We talked to the front desk woman for about 20 mins and finally she gave us a room. Upon checking out the next morning, the front desk guy wanted to charge us more than we had already been charged for the room on the website. I clearly explained to him that we had already pains but he said he needed to charge us. I called kayak and they talked to him and figured things out. I don't feel like I should have to be calling your website to straighten everything out. You should have sent our reservation over and we shouldn't have had a problem. Luckily my phone worked because otherwise I wouldn't have been able to call. This mistake has basically made me not want to ever use your website for anything ever again.
Work and renovations all over - dust and noise Work and renovations all over - dust and noise
I was really impressed with the location. The beach was beautiful and at the time we were there we could always find a great spot to hang out. Additionally, it was close to catch a bus which was our favorite mode of transportation (we took the bus most days since it was only a dollar). The staff was great and gave great suggestions on things to do, restaurants, and directions. We had dinner in the hotel one evening and it was pretty good. I wish they had more of a selection at breakfast.
Friendly staff, and clean comfortable room. Only one working elevator, and diminishing towels. Every day, housekeeping would take my used towels and not replace them. By the third day, I had 2 bath towels and no hand towels. Not a big problem, just a minor inconvenience. I'm sure if I had requested them they would have brought them.
The staff was very accommodating. The location was great, they have one of the best beaches on the island in my opinion. I see this hotel becoming a five star hotel within a year once they complete the renovations. There is a nightclub in a walking distance and also a nightclub district within a short taxi ride. The food was good at the the hotel's restaurant as well. There are other close locations to eat as well. I recommend everyone try the fish, egg and cheese sandwich sold at a nice stand located next to the surfing shop.
The numerous nooks spotted throughout the property to welcome holiday reflection, and meditative like relaxation is sublime. An isolated compound with oceans of charm and none of the over imposed employee invasion is an original experience to enjoy for as long as you are staying in Barnados. Lush Quiet spaces, jungle pool and peacocks, are words that come to mind.
The staff was so very helful from directions to nearby attractions to where's the ice machine. No problem was too big or too small for them to entertain. The friendliness was awesome from the cab drivers to the housekeeping staff. I only plan to stay here on my next trip to Barbados. Soon!
I stay at this hotel over night and was very impressed with the over all experience. The room was clean and the bed heavenly soft. The food was not as tasty, but the other amenities made up for this short over site....will definitely stay there again.
Just stayed here on my business trip and this hotel was much nicer than I had expected. Apparently it is a new hotel - and the rooms were very clean, roomy, and were nicer than when I normally stay at Hilton. Also had free WIFI - very happy with my choice, and I will be back.
The room was very clean and spacious. No
Beautiful beach. No hot water for 4 days - no room to move to. Owner refused to adjust the bill beyond a small discount. He offered only 3 nights of 20% of only the UPGRADE charge I paid. (When we arrived I upgraded from a teeny one bedroom with insufficient air conditioning to a bigger room - "the penthouse"). It was an additional $100 US per night - that made it approximately $260 plus taxes per night charge. In essence, he offered $60 for 4 days of no hot water (one day no water in the bathroom and people in and out all day). The best he would do was 3 days of 50%of the upgrade charge for 3 days ($150). WORST SERVICE EVER!
We just returned from a trip to Barbados and thoroughly enjoyed the Bougainvillea Beach Resort. This was our second year visiting the resort and we found the room, service and staff to be excellent. The resort is ideally located near St. Lawrence Gap and has beautiful grounds and views of the ocean.
beautiful grounds, great beach, wonderful room the bed was terrible, way too hard. We were ready to bring our family reunion there until we slept on the the bed.
They have two resturatants. The Waters Edge is the best restaurant on the island. There other restaurant is possible the worst. You have to request a room that you like. they will try to put you in room that has no view. so just simply request better room and they will review vacancies and put you in wonderful room.This is not a complaint but just heads up.
The hotel is beachfront, nicely laid out, comfy, clean. It does not protect the guests from taxi overcharging - the only country I've been to (and I've been to many) where taxi fare from the airport to the hotel is cheaper than from the hotel to the airport!! Taxi overall is expensive, and there are no cheaper alternatives for families. Ocean waves were all the time too choppy to swim. Hotel could use renovation.
Very relaxing, every night they have some events to entertain. Staff are all lovely and kind but not too disturbing. Also it is very clear it cares about environment which is the best thing I see in such a resort island. Bed cover (top duvet and pillow) are not washed ages and smell bad. Hope they can clean it more often.
Climate, resort, friednliness:) Balcony and balcony doors were not clean.
One receptionist, Katrina, was quite above average. Fast and friendly. For a three hours longer stay in the room on the day of departure I had to pay 75 US dollars. The hotel was not fully booked though!!!
Really friendly staff, good amenities and nice location
Pleasant staff, quick and efficient service, nice beach. The restuarant had very ordinary offerings re food...water's edge is deff not as advertised...food very ordinary and appears to be made in advance but the staff very pleasant and good service.
relaxing all rooms close to the beach n staff very helpful need another restaurant that is high end
The beach was perfect - and the staff were very friendly.
excellent location,beautiful surroundings, facilites i.e transportation, grocery, beach, restaurants within easy reach of the location. The staff was helpful and very friendly, the room was spacious, tidy and clean. Will ceratinly stay there again and recommend to family and friends.
Location was nice for walking to restaurants Would like to have had a coffee maker instead of instant coffee in room. Breakfast menu needs to be improved. Daily buffet would be so nice. the restaurant location is beautiful but underused because of its menu.
The staff were great, helpful and friendly. The breakfast is actually a great value as well, since food in Barbados is generally very expensive. We stayed at Infinity twice, first when we arrived into Barbados, and for our last night. We decided to return to Infinity because after traveling around the entire island, no other hotel offered the same value for the money. For the same price elsewhere, we were staying in shabby rooms located in far to reach places without a car. In comparison, the Infinity is a breath of fresh air. It simply has everything you want/need on your vacation minus the stress or cost. If we ever return to Barbados, my boyfriend and I would use the Infinity as our base for our entire trip. The pool isn't all that, but we didn't even think to use it with the beach just steps from the hotel. It would have been nice if we didn't have to pay for an umbrella on the beach. That really should come with the chairs. Nothing other than that.
I traveled alone and at all times during my stay I felt safe and secure. Check in was a breeze!! The receptionist was professional and courteous. She escorted me to my room and showed me everything I needed to know and then some. The other ladies were equally as knowledgeable and professional as well as the other support staff. I researched the hotel carefully before I booked and the reviews were about 50/50 but I still gave it a go. I am extremely happy that I did. I stayed on the ground floor a little way from reception. I saw reviews about the noise from the nightclubs next door and was a little scared but I barely heard anything and if I did it was more like a whisper. The room had the toaster, microwave, iron and ironing board etc plus tea/coffee sugar. Housekeeping was effective and efficient the room was always clean and linens changed and tidied. Bar staff was warm and friendly. The surroundings were always clean. The view from my room was breath taking!! All rooms have an oce...
My wife and I stayed here for a few days. We were aware of the construction but that really did not affect us. Upon check in the room was not ready so we had to wait with all our stuff by the pool for an hour. They gave us a bottle of champange and coffee mug as a gift for the wait.The hotel is directly across from the hottest club in Barbados and they have an open patio and you can hear the music and people until 3am when they shut down. The room is not sealed off with large gaps under the door and slotted bathroom windows all the noise come right inside. On the 2nd night we heard a loud popping noise in the middle of the night, when it was light out we noticed the tile floor had buckled -maybe 15 tiles so they had to move us to another room. re-pack everything-move and unpack. The next night the A/C stopped working but no more rooms to move us so they had to move us to another hotel. Re-pack, move, unpack again. The staff was very nice just too bad we had so many problems. Wou...
This was my third stay at the South Gap Hotel. If you want to be in the midst of the action, this is your kind of place. It's quiet during the day but very noisy and smoky at night - the price you pay for being directly across from the most lively clubs (and grills) in St. Lawrence Gap. The view from the rooms is the ocean. The (studio) rooms vary in size, tend to be small, but neat, with free wifi access. My favorite is the 1 bedroom, with a separate sitting room. The bar, restaurant, patio and pool are open and face the water.
I thought that because of the price I was going to be dissapointed, however, I was pleasantly suprised. This hotel is in the perfect location on the gap and all the action. I thought that I would be affected by the music from the surrounding nightclubs, however, once again I enjoyed every minute of my time there and looked foward to hearing the music and seeing all the activity at night. The view of the ocean from my room was a plus and the staff should be commended for their hospitality and efforts in keeping up the maintenance of the facilities.
The hotel was very well located, the staff was very welcoming and helpful. The only problem is the noise from the karaoke across the street.