Hotels in Bursa

Positiv:: Great location. A mall and bunch of restaurants nearby. Free parking. Delicious breakfast!

Negativ:: The wifi internet could be improved to be faster.

Positiv:: Resepsiyonda Murat bey işine hakim ve çok kibar. Ich habe bis jetzt in vielen Hotels übernachtet aber Upgrade Zimmer, kostenloses Frühstück und Minibar noch nie erlebt. Alles in allem perfekt.

Negativ:: Nichts.

Positiv:: They upgrade us in a better room . The lounge . Probably the best hotel in Bursa .

Negativ:: Nothing.

Positiv:: Location is super !

Negativ:: Nothing

Positiv:: location as cloys two many attractions as well as Marka shopping mall, restaurants and cafes Friendly staff Perfict service The hotel staff would really like yo make your stay enjoyable.

Negativ:: Nothing

Positiv:: The hotel close to many shopping centre. The breakfast was very good.

Negativ:: Nothing

Positiv:: Die Dame an der Rezeption, ich glaube Anna war der Name, hat einen aussergewöhnlich guten Job gemacht. Vielen Dank!

Positiv:: I liked everything, cleanness, staff, near everything, breakfast, etc.

Negativ:: There is nothing that I didn’t like.

Positiv:: Friendly staff, good location

Positiv:: The location was great. friendly staff

Negativ:: Nothing

Negativ:: Bathroom floor was dirty, they forgot the garbage on the table , the manager was arrogant when I told them about the problem

Positiv:: Location. Spa

Negativ:: Nothing

Positiv:: Traveling with kids and parents this place have beautiful rooms, very good breakfast, charming garden with turtles around. Everyone love it.

Positiv:: The most luxurious breakfast during my 25-day trip in Turkey. And the most friendly staff. The manager even sent an employee to help us find a parking space.

Positiv:: Amazing breakfast in the beautiful courtyard + helpful staff at the bar. Like the location at the slope with a panoramic view over the city.

Negativ:: Staff could have paid a little bid more attention to the ringing bell at the front door.

Positiv:: Lage direkt an der alten Stadtmauer und nur wenige Gehminuten von der großen Moschee und dem Basar entfernt. Hotel hat ein sehr gutes Restaurant. Ich hatte Zimmer mit Balkon - sehr gemütlich und auf alt eingerichtet. Im Zimmer war auch ein offener Kamin den man wirklich benutzen konnte. Zimmer sehr sauber mit Holzboden. Personal ausgesprochen freundlich und hilfsbereit.

Negativ:: Für türkische Verhältnisse doch relativ teuer. Aber am Hotel selbst gibt es nichts auszusetzen.

Positiv:: The hotel is in a historic building that has been beautifully renovated. Free transport from the bus station was a great benefit. Located above a historic part of the city but be ready to climb many steps to get back and forth between hotel and city. For us the highlight was the wonderful garden restaurant where we enjoyed two fine meals at reasonable prices, and also a generous Turkish breakfast which was included in the price of the room. Restaurant staff friendly and professional. Our room was just off the lobby and overlooked the restaurant but very quiet at night.

Negativ:: One of the challenges of converting an old building into a hotel is providing the convenience of a private bathroom in the available space. Therefore it was understandable that our separate toilet room was a bit cramped - not a big problem for us but might be difficult for some. Really can't cite many negatives - we would definitely stay here again.

Positiv:: Ein wunderschönes, altes und gepflegtes Hotel. Wir hatten Zimmer 9 mit fantastischer Sicht auf die Stadt. Das Frühstück ist ein Traum und das Personal sehr freundlich und zuvorkommend!

Positiv:: The toilet was amazing, the furniture, the decoration, the staff., the hotel location.

Negativ:: Access to the hotel, it was very difficult to find it on Google and you have to walk quite a distance to find it. I had to stop at a nearby Jami and called the hotel when they sent me someone to pick me up. The room had no window.

Positiv:: Sehr schönes Hotel in der Altstadt von Bursa. Perfekt für ein romantisches Wochenende zu zweit! Das angeschlossene Restaurant ist gut und sehr atmosphärisch.

Positiv:: Super place... was a chance booking and it turned out to be a perfect choice! Excellent Turkish breakfast!

Positiv:: Location and the theme and decor of the hotel and architecture.

Negativ:: Doors were to small but I think it was because the building is old.

Positiv:: Staff only

Negativ:: Noise, bed comfort, room isolation

Positiv:: Boutique hotel was beautiful. Greeting staff were friendly. There were little gifts on the bedside tables for us. Evident owners really take care of the place and clients. Breakfast was delicious.

Negativ:: It's a bit tricky to get in and out with the car due to narrow lanes.

Positiv:: alles

Negativ:: keiner

Positiv:: The breakfast is amazing. The staff are so friendly, and the room is clean.

Negativ:: Check in is a bit late at 3pm and check out is so early at 11am.

Positiv:: location and staff and the surrounding mainly the coffee shops in a walking distance including small shopping and large supermarkets with nice restaurants. Very close to very busy garden and walking area. not far from MAVI and the view over the city and the mountain including the longest worldwide tilfrek

Negativ:: N.A.

Positiv:: All

Negativ:: Nothing

Negativ:: The receptionist was unhelpful when checked in. Booked two corner rooms (+300 TL) and requested for connected room, which is cheaper but The receptionist refused to do any kind of compensation or pay back the difference. The hotel facilities supposed to be new and in good condition. When checked in, one of the TVs in the rooms was not functioning, and they have to replace the unit. The overhead shower in the bathroom was not working properly, and they have not fixed during our stay.

Positiv:: Ansonsten wirklich ALLES ❤

Negativ:: Das Preis -Leistungsverhältnis bezüglich der Lebensmittelpreise z.B. #Frühstück pro Person 16,50 € finde ich absolut überteuert. Die Federkissen, die ich zwar persönlich sehr gerne mag, heutzutage aus Tierschützer und somit menschlicher Sicht natürlich nicht mehr befürworten kann, wurden sicherlich falsch gereinigt, da sie leider "müffelten". Was ich tatsächlich auch immer Schade finde, das in Punkto auf die Einrichtung (Dekor) so wenig Wert gelegt wird, was nichts mit der täglichen Reinigung des Zimmers zu tun hat, hier war immer alles sehr sauber

Positiv:: Gastfreudschaft

Negativ:: Execuv lunge hat immer gleische sachen zum essen

Positiv:: Every thing

Negativ:: Nothing

Positiv:: Location

Negativ:: Very old furniture We did not get the requsted services

Negativ:: The variety of breakfast was week, not meeting 5

Positiv:: It’s very comfortable hotel .. the breakfast is delicious and location is good

Positiv:: Das Hotel ist sehr schön eingerichtet. Das Personal war immer hilfsbereit und freundlich. Das Frühstück hat uns sehr gut gefallen. Der Spa-Bereich war auch sehr schön.

Positiv:: I liked my stay here at Hilton Bursa Convention Center. Everything was amazing; staff, stay, food, facilities, .. etc. I hope that I can come to Turkey and enjoy staying at the same hotel again. Thank you ☺️

Positiv:: LOCATION FITNESS CENTER

Negativ:: DIFFICULT TO COMMUNICATE WITH TURKISH SPEAKING STAFF WEDDING PARTIES VERY NOISY TILL 2.00am OUT OF 10 DAYS STAY 4 NIGHTS FOR WEDDING PARTIES. IN ONE NIGHT FIRE ALARM WENT OFF BY MISTAKE AT 1.30 and 1.45 am WITHOUT ANY ADVISE FROM HOTEL STAFF WHAT TO DO. FOO QUALITY IS AVERAGE TO BELOW AVERAGE.

Positiv:: The hotel has a great service and it can truly be called a luxury hotel. The room was amazing, and they have upgraded it, so I am very happy! The spa area is beautiful too, and the food at the hotel is amazing.

Positiv:: Close to City

Negativ:: The ac system was broken in my room After two days they fixed it

Positiv:: The hotel lobby is beautiful, welcoming and spacious. Staff is friendly and professional. Breakfast is good with a nice mixture of traditional and contemporary items. Room comfort was top-notch. View from 9th floor is beautiful.

Positiv:: I didn’t like the hotel at all for tow night they having a wedding music and dance until 3 morning .

Negativ:: I didn’t like the hotel at all for tow night they having a wedding music and dance until 3 morning .

Positiv:: wir waren geschäftlich 2 nächten in bursa. das personal war so bemüht und wirklich sensationell freundlich... ganz besonders möchten wir uns bei Ayse bedanken... sie hat uns überdurchschnittlich bedient.. das frühstück war wirklich ein traum... und wir bekamen ein upgrade in ein größeres Zimmer... einfach TOP ... wir kommen ganz sicher wieder und wir freuen uns auf das personal und auf das hotel

Negativ:: -

Positiv:: Location

Negativ:: Be careful from housekeeper from your thinks

Positiv:: Ausstattung, Personal und Service ließen keine Wünsche übrig.

Negativ:: Zufahrt zur Tiefgarage bedarf einer guten Fahrpraxis

Positiv:: Alles sauber gutes Personal

Negativ:: Im Bad war der Abfluss nicht korrekt!

Positiv:: Close to everything

Negativ:: the staff was very rude and they wasn't helpfull

Positiv:: Absolutely love everything: - location was perfect near restaurants, Parkora , Marka mall , Best Park in bursa , and hospital if you need. I rented a car even though I enjoyed walking around the area every day. The hotel in a modern area with nice views and no much crowd. - the hotel was really comfortable and the is no noise inside or outside. - rooms are big , I have booked a corner and it was quite big.

Negativ:: I didn’t notice anything negative , the hotel was really perfect

Positiv:: Personal ist 1A! Sehr freundlich und zuvorkommend. Vom Fitnesstrainer, Massage Damen,Pediküre Fachkraft ...alle waren sehr lieb. Frühstück ist traumhaft. Teşekür ederim

Negativ:: Kein großer Pool zum schwimmen

Positiv:: The Facility and location was so good

Negativ:: Reciption was so bad they just want to take ur money and wont help u with anything they need classes with how to talk abd serve there visitors

Positiv:: Wir hatten ein geräumiges Zimmer mit Blick auf die Stadt. Das Personal war sehr freundlich.

Positiv:: Everything was great! Restaurant on the roof and SPA are love.

Positiv:: Frühstück könnte besser sein

Positiv:: It's an amazing hotel. The rooms are spacious and clean. The facilities such as sultan hammam and thermal spa must be tried. The location is near everything. I would highly recommend to stay there when planning to stay in bursa.

Positiv:: Everything

Negativ:: Nothing

Positiv:: Staff are friendly and helpful

Negativ:: Nothing

Positiv:: Location, Staff, Breakfast. Comfort Bed

Negativ:: Bathroom was very very small

Positiv:: I didn't get comfortable with the policy of not getting into all kinds of food and drinking.

Negativ:: IT was confrtable and it has agode facilties.

Positiv:: Everything’s was good and recommended to stay for others.

Negativ:: They not allowing the customers to bring food and drink to the hotel. If you have kids, it’s difficult as they need sometime special food and drink which’s not available at hotel.

Negativ:: Touristen die sich von der Lautstärke leider spät Abends nicht beherrschen konnten! Viele Kinder von Fernosten die schreien und leider keine Manieren haben sowie am Frühstücksbuffet! Schade sonst ein schönes Hotel! Leider Personal schlecht gelaunt!

Positiv:: Die Angestelltenservice ist sehr schlecht

Negativ:: Nichts

Positiv:: Nil

Negativ:: Every things

Positiv:: The rooms clean and comfortable

Positiv:: Sehr Sauber Perfekte Lage Sehr nettes Personal Super Zimmer Preisleistung ist wirklich gut

Negativ:: Ich hätte mir mehr im Kühlschrank gewünscht, aber naja ist eine Geschmacksache :)

Positiv:: Every thing from service to rooms to food etc

Negativ:: Nothing

Positiv:: all times in this hotel it's a wonderful experience all is good

Positiv:: Everything is excellent.

Negativ:: Nothing.

Positiv:: The stuff are very friendly , clean rooms , good location

Negativ:: Nothing

Positiv:: Alles perfekt und ohne Beanstandungen. Optimal für Geschäftsreisende. Empfehlen wir sehr gerne weiter.

Positiv:: The location is great. The hotel ia very clean.

Positiv:: Every thing

Negativ:: Nothing

Positiv:: Location food and cleanliness

Positiv:: The view from the restaurant at the roof level

Positiv:: Was great hotel and clean .. everything was perfect

Positiv:: Everything in this hotel is perfect specially the staff

Positiv:: You rarely can find an operator that can be rated 10/10, a great standard, excellent staff, brilliant facilities, and undoubtedly the best location in bursa

Negativ:: I can’t locate a complaint, it’s perfect, and trust me I’m a very fussy guy usually

Positiv:: Loved the welcome fruit basket.Good size family room. Water bottles. Bathtub. Valet parking. Nice staff on reception and Valet. Asked for Iron which they provided. Delicious breakfast variety changes daily with egg station.

Negativ:: At checkout. No one to help with the luggage. We waited and then called again. Finally came without trolley. Later bell boy came to help. Loading the luggage to the car. Only helped with the suitcases then disappeared. We had to carry the heavy basket and three large shopping bags(one filled with shoes). Many of the staff do not speak or understand English. Staff in the restaurant were gloomy and unfriendly. I thought there will another bathroom in the room and description said guest bathroom??!!No king bed in master room?? They joined two single beds!!!

Positiv:: Friendly staffs, and helpful Great lobby Wonderful rooms Check in and out is fast

Negativ:: Nothing

Positiv:: The hotel has a beatiful spa thermal center.

Negativ:: When I booked the room for our honeymoon, the picture was showing nice rooms, but when we arrived we had an old and not so nice room. I went to express my disappointment to the hotel staff and in two minutes we were in a better room. I really appreciate that.

Positiv:: Every thing exceeded my expectations! Location was easy to find, reception employees were profficinal and welling to help since we cross their door, they show us the way for everything which may we need, restaurant , swimming pool etc.. btw swimming pool was amazing and the spa facilities there were excellent. Next to the hotel there were many restaurants too however the hotel's rest. Itself was perfect at reasonable price. I have to mention the manager here for the mom rest. Who did his best to make us happy with our special order. Bed were comfortable and bathrooms was spacious. Will definitely book again in this hotel next vacation InshaALLAH

Negativ:: Wall wasn't sound proof , had disturbance from the next room but we call the reception and they solve it by calling them directly , we really appreciate their care of our comfort

Positiv:: I liked the location, staff are very helpful.

Negativ:: The hotel block where my room is needs to be renewed. Because the carpets are old and smells bad.

Positiv:: One of the best hotels in the area. Spa and shops around

Positiv:: Spa was nice and restaurant on top floor was great food and good price.

Negativ:: Holes in sheets (note that this was addressed very quickly by hotel) and think hotel is starting to get a little tired.

Positiv:: Das Personal ist kompetent und überaus freundlich. Das Frühstück war für türkische Verhältnisse absolut hervorragend und das Hotel ist ruhig, sauber und wunderschön. Der Spabereich Klasse und unser Zimmer war eine Wucht. Ich kann dieses Hotel zu 100 % empfehlen.

Positiv:: Frühstück war lecker, Auswahl am Büffet war groß

Negativ:: Steckdosen waren ein bisschen versteckt

Positiv:: Excellent Location, walking distance to city center. Comfy beds, friendly staff. Highly recommended, best value for money

Positiv:: A really great place to stay, superb value and close to historic sights, warm friendly and very helpful team at the hotel.

Negativ:: There is nothing to not like about this hotel.

Positiv:: The location is perfect. Staff is very friendly and helpful

Negativ:: Breakfast! Oh my God.. terrible! I couldn't believe they didn't have fresh Turkish tea every morning and no simit!! Only one bread choice and that too stale. I visit Turkey every year and Turkish breakfast is always the highlight..but disappointed here. The stairway could use some light too.

Positiv:: The staff had blocked a sparse parking space in front of the hotel to allow me to park there

Positiv:: No elevator so difficult with luggage. Hotel clerk was nice but spoke no English or Arabic so could not communicate. Hotel on steep hill. Rooms very dated and not clean. Mold in shower. Heard traffic and people talking til 2 am . Not sure how they have such a good rating by booking.com will not return. Only good thing is the old market shopping it is right across the street

Negativ:: No elevator so difficult with luggage. Hotel clerk was nice but spoke no English or Arabic so could not communicate. Hotel on steep hill. Rooms very dated and not clean. Mold in shower. Heard traffic and people talking til 2 am . Not sure how they have such a good rating by booking.com will not return. Only good thing is the old market shopping is very close

Positiv:: GULSAH Was amazing manager.......very helpfull

Negativ:: difficult streets guided by Car map

Positiv:: If you are looking for a great location in Bursa, don't look any further. Note, this hotel does not have an elevator, so be prepared to walk the stairs. We received a lovely welcome from the employees and even that we changed the dates of the reservations, we were accommodated on a higher floor and with complimentary parking - as requested. Bursa is a magical city with many hidden places you'll have to take time to discover. Safran hotel is right in the middle of it, centrally located -the good is you don't have to go far and can see most historical areas of the First Ottoman Empire in a day, yet the bad is that while the hotel was super quiet you'll hear the loud prayers very early in the morning. The first day it came as a surprise, as I wasn't prepared for it (still sleeping), yet we got used to it and enjoyed it. We had rooms on the higher floor overlooking Taxi station and a busy street. Right across the street, you saw the tombs of first Ottoman empire leaders. Breakfast varieties were not as in the big city, yet you had all you needed - and the yogurt we had there was the best from all Western Turkey we visited. Also, you were able to make Coffee and Tea in your room. Room offered floor heating, which came in handy when we came from a day-long adventures and our shoes were wet. While in Bursa, if you have car, make sure to find time to go to their Therman baths (not every bath in Bursa will have thermal water, so check it out before you pay the entrance fee) and go to the 700 year old Ottoman Village to have their all day Sultan Breakfast.

Negativ:: The room did not have safe.

Positiv:: Great location, nice hotel in renovated Ottoman house.

Positiv:: Schönes großes ruhiges Zimmer mit einem sehr bequemen Bett und einem angenehm großen Badezimmer.

Positiv:: The hotel is very excellent in terms of location, cleanliness and good hospitality. I would recommend to any tourist who would like to visit Bursa to stay at this hotel. I wish the hotel management continued success and progress .

Negativ:: Nothing

Negativ:: The price was far too high. For the children there were no real beds. We paid in fact the price for two rooms. The outdoorpool (the reason for booking this hotel) appeared to be closed at the day of arrival en just open at 10:00 o clock the next day. The hotel needs some renovations.

Positiv:: Everything

Negativ:: Nothing

Positiv:: Cozy and quiet hotel, staff very nice and helpful

Negativ:: Quality price ration

Positiv:: Old style

Negativ:: Not that much my favoriate

Positiv:: The hotel is amaizing .i will be always in this hotel when ever i come back

Negativ:: No thing all is perfect

Positiv:: every things

Negativ:: in breakfast need to pay if you want omelet or smaller

Positiv:: Very near to cultural park Uludag mountain The spa

Negativ:: Nothing.

Positiv:: Zentral höflich sauber

Negativ:: Sauna

Positiv:: Location and hotel is good

Negativ:: food are limited

Positiv:: Clean, friendly staff big thank to Divan Bursa staff

Negativ:: Location, wifi login should be better and easy it was difficult to me to login when using the login credentials

Positiv:: Waren sehr zufrieden

Negativ:: Alles ok

Positiv:: Location

Positiv:: Der Service ist gut und die Mitarbeiter sind sehr freundlich und zuvorkommend.

Negativ:: Ich habe leider nicht gleich ein Nichtraucherzimmer bekommen und konnte erst am zweiten Aufenthaltstag umziehen.

Positiv:: Personal war zuvorkommend

Negativ:: In der ersten Nacht mussten wir aufgrund von nicht sauber unser Bett neu beziehen lassen.

Positiv:: Room size is good

Negativ:: The bathroom is unclean

Positiv:: Is the best in bursa.frindly staff

Negativ:: Car parking not big

Negativ:: not enough Parking space for cars.

Positiv:: I loved everything and everything was great

Negativ:: What I didn’t like is when we want to check out and we want someone to take our luggage, they told us that it’s self service and we should bring our luggage down.

Negativ:: The payment was done by calculating exchange rate at the reservation date Not the check in date as per booking written policy They chose the high exchange rate rather than follow the policy which cost me more than expected

Positiv:: The staff are outstanding quick reply and helpful

Negativ:: Only if can extend the time of breakfast till 10:30 am all days

Positiv:: Location Room design Staff Cleaning

Negativ:: They don’t have staff to pick up your luggage

Positiv:: Breakfast was good but very simple, location of the hotel is near to all locations you might need to visit.

Negativ:: Room was not cleaned properly, no one to help you with your baggage, and at night you can hear some loud music even I was in 6th or 7th floor as I remember.

Positiv:: Rooms very cozy and comfortable

Negativ:: Bathrooms lack full privacy

Negativ:: Die Herabstufung mein Zimmer ohne Fliesen mich

Positiv:: It was nice and very clean hotel, the location not so far away from the centre The stuff was very kind and cooperative . Their breakfast was perfect . There is a small supermarket in front of it .

Negativ:: The wifi little pet weak in that area

Negativ:: we asked about three beds, but was not

Positiv:: Great Location, nice facilities.

Negativ:: Pillows were the only thing i didn't like. I asked for a firm pillow but they didn't have any.

Positiv:: Good staff & location

Negativ:: Extra bed not comfortable, a/c controlled by hotel

Positiv:: The staff was very helpful and friendly... place was quite, clean and comfortable

Negativ:: Nothing

Positiv:: nive view sight

Positiv:: Room was nice and bed super comfy.

Negativ:: Wifi wasn't working until just before check-out.

Positiv:: Sehr gute Lage, ruhig . Wellnessbereich SUPER ! Frühstücksbüffet seeehr gut . Kommen bestimmt wieder !

Positiv:: For 43 euros a night this is great value for a 4 star hotel. This hotel is good for a night or two and has 24h room service.

Negativ:: Gym equipment is a bit low end.

Positiv:: Einfach alles super

Positiv:: Really good for family

Negativ:: Every thing was fine

Positiv:: - Very nice hotel. - Quite place. - Professional staff. - Value for money. - There is super market in the opposite of the Hotel that you can get all need. - Neat and clean hotel. - Nice breakfast.

Negativ:: Soundproof needs improvement.

Positiv:: Location

Negativ:: Every things perfect

Positiv:: Very friendly stuff, very nice rooms with a beautiful view. I recommend the executive rooms incl. Lounge. Good located if you are travelling by car and if you use the highways. The gym is fine as well.

Positiv:: It was a good location. For breakfast a good variety of foods and good welcoming staff.

Negativ:: What could of been better is that the airconditioning was not working even when we called the service they didnt even come check the room.

Positiv:: The Baia Bursa is conveniently located to travel to Istanbul via the Yalova to Yenikapi car ferry. The staff is excellent and the food I ordered tasted great.

Negativ:: No complaints.

Positiv:: Good location near outlet mall. Nice and friendly staff. Clean. Price is better than other hotels with similar level.

Negativ:: I had to pay 100 turkish lira for late checkout although the hotel was not full

Positiv:: The restaurant is very nice: food - very good quality and presentation , outstanding service and very friendly staff!

Negativ:: The bathrooms need a refreshment

Positiv:: The view and the cleaning room and the fast service

Negativ:: The swimming pool is not good for small kids and the time of opining from 1pm until 9 pm.

Positiv:: Surrounded by all sort of shops and restaurants. Great swimming pool. I liked the pianist and the atmosphere of the hotel lobby.

Negativ:: The breakfast buffet is repetitive. Literally the same breakfast for 13 days. The room house keeping is OK but not perfect.

Negativ:: Unfortunately, it was one of the worst experiences.. 1- one day I came back to the room And in was not cleaned .. 2- I stayed in 3 previous hotels in Turkey all of them eather give me converter for the charger or there is usp in the room I can use. 3- employ in the reception really bad they don't know how to deal with customers. 4 - I want to use the swimming pool but they said from 1 to 9 and I should wear cap for that ..sorry but I traveled all over the world first time I heared like this!! 5- I went to spa for massage they want me to pay in dollar .. we are in Turkey why I cannot pay in Turkish 6- I called the room service for knife and plate for 3 times ..after all no one bring 7- air condition was not working for 3 hours technition visit us 3 times to fix it. 8- there is wedding just above my room ..I could not sleep that night. ،

Positiv:: The design of the place feels like a home. The bed is comfortable. The bellman was very nice and professional.

Negativ:: Breakfast really disappointing. Not fresh juice and not turkish coffe! Just fake juice and Nescafe machine is terrrible for a luxury hotel! Omelet without taste. Cakes and other sweets much worse even than you can find in a supermarket. The worst breakfast in all week in a Turkey. The staff of the breakfast remove your cups (not empty) and clean the table meanwhile you still seating finishing the breakfast. We started to laugh about that, but for some people can be very rude. The insulation from the room doesn’t exist. You hear everything around other rooms and bathrooms. The WiFi systems user never worked. You need call to reception to get another way to connect.

Positiv:: Beds are very comfortable. Window view is very appreciable and so is it's location.

Negativ:: Not much really except that it might be a bit expensive.

Positiv:: Nothing

Negativ:: High speed internet, very simple and nice hotel . Jeanette was amazing welcoming everyone and was caring person and so helpful during breakfast time.

Positiv:: Breakfast

Negativ:: Price, lack of clear tourist options, exorbitant tour guides rental

Positiv:: Room size is good and its clean and comfy.

Negativ:: Check in time is 15:00 and check out 11:00

Positiv:: Quality of the bed, covers and other furnitures in the room

Negativ:: Call between rooms not direct, Lefts can be used only with room card

Positiv:: Good

Negativ:: Good

Positiv:: Very clean and friendly staff

Negativ:: Location

Positiv:: The staff is great and the location is the probably the best with the view.

Negativ:: The Breakfast Isn't Good Enough, not many options

Positiv:: Underground parking with direct elevator to the rooms. Fitness facilities. Security.

Negativ:: Their policy was not applied consequently since the breakfast is buffet style but some guests did get food served at their tables and others not.

Positiv:: Every thing especially the breakfast was excellent quality and well served. The personnel were very polite and helpful

Negativ:: Shampoo in the shower was empty

Positiv:: Sehr modern eingerichtet. Die Zimmer waren sehr komfortabel und super sauber. Das Bett war das gemütlichste Hotelbett, in welchem ich je geschlafen habe.

Positiv:: Ich habe am Sofa geschlafen und es war bequem. Das Frühstücksbüffet war gut. Neben dem Hilton Hotel befindet sich ein tolles Shoppingcenter namens Özdilek.

Negativ:: Achtung: Bitte NIEMALS das Stiegenhaus benützen! Wir waren im 1.Stock und wollten zu Fuß hinunter, um zu frühstücken, da der Aufzug sich im 8.Stock befand. Das Stiegenhaus ist gleichzeitig der Notausgang. Als wir uns ins Stiegenhaus begaben, fielen die beiden Türen hinter uns zu und wir konnten nicht mehr die Türen öffnen. In jedem Stockwerk waren die Türen geschlossen und nicht zu öffnen. Kurz gesagt: wir waren im Stiegenhaus für 15 Minuten eingesperrt. Es gibt kein Telefon im Treppenhaus. ZUM GLÜCK hatte meine Schwester ihr Handy dabei, somit konnten wir das Hotel anrufen und um Hilfe bitten. Ohne Handy wären wir dort ewig eingesperrt gewesen, da niemand unsere Stimmen hören kann und kein Mensch die Stiegen verwendet und kontrolliert !!! Sobald man im Treppenhaus ist, kann man nicht mehr zurück und auch nicht hinaus !!! Man kann zwar ins Stiegenhaus hineingehen, aber man kommt nicht mehr raus !!! Es gibt auch keine Warnung, dass man die Türen nicht mehr öffnen kann, weder auf Türkisch noch auf Englisch !!! Ich bin entsetzt darüber, dass es nicht einmal ein Nottelefon im Stiegenhaus gibt, um Hilfe zu rufen. Dieses Stiegenhaus ist eine Zumutung !!! Bitte niemals zu Fuß gehen !!! Immer auf den Aufzug warten auch wenn es sehr lange dauert !!! Das gesamte Personal war sehr freundlich außer die Männer an der Rezeption. Die waren desinteressiert und empathielos. Die haben sich nicht einmal für den Vorfall im Stiegenhaus entschuldigt, obwohl wir mit ihnen Türkisch gesprochen haben. Es gab nicht mal eine „Wiedergutmachung“ seitens des Hotels. Ich habe die Unterkunft im Hotel mit meiner Kreditkarte bezahlt und keine Rechnung erhalten !!! Weder bei der Bezahlung noch beim Auschecken erhielt ich eine Rechnung. Ich musste aktiv eine Rechnung anfordern !!! Beim Eingang gibt es eine Drehtür und 2 normale Türen. Niemand hält dir die Tür auf. Niemand begrüßt dich. Alles ist tot. Im Zimmer gibt es zwar eine Minibar, die ist aber leer. Es gibt nur stilles Wasser zum Trinken.

Positiv:: every thing its very good

Negativ:: nothing

Positiv:: Location and staff specially mr.mahmood

Negativ:: Bathroom door it should be with lock

Positiv:: Both room and bathroom were nice, clean and comfortable.

Positiv:: Nice breakfast and friendly staff. Very good location to shopping malls

Positiv:: The staff are so friendly and very helpful Everything is close to the hotel The food was variable and Tasty We did our friend birthday and they provide a cake for us as free gift from them Spacial thanks to HASRET , MAHMOUD , MELTEM If I came to bursa again suuuuuure I will stay at this hotel.

Negativ:: the lighting of the room, they need to improve the soundproof

Positiv:: All

Negativ:: Party at night the sound come at the room

Positiv:: Location - Staff

Negativ:: Bathroom - food - expensive

Positiv:: Personnel hospitality, helpful and freindly. Romms are very spacious. Housekeeping made every day and properly done. Breakfast

Negativ:: Bed sheets old and showing tears, wears one of them with holes. Mattress and pillows are not comfortable and far from 5 stars hotel standarts. Towells old and far from 5 stars standards. Toiletries supplied are cheap quality and not in line with 5 stars hotel . Breakfast no espresso cofee machine while many 3 stars hotels have it. Location very far from city center.

Positiv:: Nice staff, large rooms, great location

Negativ:: Carpets, towels needs changing. My room had cigarette smell.

Positiv:: Good location good service

Positiv:: Zentrum. Süper Zimmer

Negativ:: Nicht ganz neues

Positiv:: Karinna is perfect for families. We enjoyed the hiking during our summer visit.

Positiv:: Everything is good will came again

Positiv:: when we go there its off season mostly hotels close there only Karrina hotel open and they have shortage of staff but any how they maintain the services rooms are nice view with comfortable beds

Negativ:: off season so very quite hotel on that time and very limited food options

Positiv:: the place was perfect for a full family trip, hotel design is amazing, the food was perfect for the full family taste.

Negativ:: nothing!

Positiv:: Clean Big room Staff are kind

Negativ:: Food variety is below expectations.

Positiv:: -location -stuff -clean -rate per night

Negativ:: -nothing

Positiv:: Overall the facility is clean, comfort and value for money.

Negativ:: The attitude of the staff at Ski area are not acceptable. I suppose it was the manager or the person in-charge for renting the ski equipment; his attitude is disgrace. He always in a bad mood and not customer oriented. The resort should intervene as this give a bad impression!

Positiv:: Personal war ganz nett

Negativ:: Essen war nicht ganz zufrieden kann noch besser sein

Positiv:: Everything was beautiful , location near to telefrik , staff, service , restaurant and room was clean. Recommended

Negativ:: Nothing

Positiv:: Staff. Food. Location. Everything.

Negativ:: Amazing place.

Positiv:: Essen war super!

Positiv:: Quiet hotel Romantic location Helpful staff Unforgettable massage service

Negativ:: No cleaning for the area around the hotel (it is dirty and very disappointing) No one speaks English in the reception at the early morning and at night Restaurant food is very poor and low in quality (they definitely need to change the chef)

Positiv:: breakfast was the best, reception guys were very helpful and friendly.

Negativ:: shower drainage was very bad, water would always overflow

Positiv:: Hotel, staff and location is wonderful

Negativ:: Hotel, staff and location is wonderful

Negativ:: Zimmer sind alle Raucherzimmer, was man sogar in der Matraze gerochen hat. Böden sind mit Teppichen ausgelegt. Ausstattung sehr alt. Im Bad Schimmel. Die Automatiktür zur Terrasse funktioniert nicht richtug und klemmt jeden 3./4. ein. Das Personal lästert auf Türkisch über die Kunden und entschuldigt sich dann nicht mal, wenn es darauf hingewiesen wird.

Positiv:: They have room for disabled people

Negativ:: Nothing

Positiv:: Nice location

Negativ:: Cleanness Good food

Positiv:: Location was fine and stuff was friendly. Thank you.

Negativ:: No alcohol sale.

Positiv:: - Frühstück ist top! - sehr freundliches Personal - saubere Zimmer - komfortable Betten

Positiv:: -Staff -Room -Facilities

Positiv:: Very nice place with friendly staff. Big recommendation for anyone who goes to Bursa 1. The Staff were extremely nice. 2. Breakfast was delicious everything you need to start a day with perfect mood and full stomach. 3.Room is very comfortable and spacious I was travelling with my nephew 9 year old and asked for extra bed but at the end we didn't use it since the double bed was just fine and fit. 4. Free Sauna and Coffee Break in the evening

Negativ:: 1.The room need extra lights. 2.The tour service they had recommended was big fraud we told them exactly the places that we want to see but they took us to different places they wanted which made us lose the entire day.

Positiv:: Breakfast and location

Negativ:: Carpark is terrible

Positiv:: Location clean helpful staff

Negativ:: Carpark

Positiv:: Delicious food at breakfast.

Negativ:: Small room and small double bed.

Positiv:: The breakfast, staff, location and parking were very good.

Negativ:: The room area was small.

Positiv:: Etwas außerhalb gelegen mit gutem Ausblick auf Bursastadium und Stadt. Parkservice und Gepäckservice. Leider waren wir zu kaputt für den Hamam. Dieser sah aber gepflegt ins sauber aus. Reichhaltiges Frühstücksbuffet..funktionierende Klima. Sauberes Bad..sehr zufrieden.

Positiv:: Sehr gutes Frühstück. Hamam konnte man ohne zusätzliche Kosten reservieren.

Negativ:: Ausblick aus dem Zimmer. Personal hätte etwas freundlicher und hilfsbereiter sein können.

Positiv:: Everything

Negativ:: nothing alls

Negativ:: Everything great at the hotel

Positiv:: All

Negativ:: Nothing

Positiv:: The people in the lobby are so helpful but the house keepers are not that much.

Negativ:: House keepers and breakfast could be better.

Positiv:: Staff very helpful and all smiles. Location is good and close to some restaurants and basic facilities. Hotel is clean.

Negativ:: Breakfast menu can include more items and variety.

Positiv:: The location was great

Negativ:: The Restaraunt staff was extremely rude and impolite We ordered omelletes for an extra charge but we placed an order for 7 omellettes and they gave us only 2 after an hour we went to the kitchen to check why we still haven’t received our omellettes so they said breakfast time has ended But we ordered an hour before the closing time They were extremely rude but upon request to a lady in the kitchen she made us 3 extra omellettes

Negativ:: Our golden earrings were stolen from our room! When we called the hotel, they told they would call us back the next day. They never called back again.

Positiv:: Helpful staff and big room and location is good

Negativ:: Alles war Bestens, uneingeschränkt weiter zu empfehlen. Tip Top

Positiv:: Staff was helpful, termal sauna was available, parking had a free place and breakfast was standart.

Positiv:: Great location, top corner room overlooking the adjacent Mosque was a bonus.

Negativ:: The wording thermal is deceiving as it is located in the thermal area of Bursa but the hotel " hammam" if you can call it that, is basically two tiny rooms with a basin. There are many local hammam's though that one can visit.

Positiv:: I like the location is very near for everything and staff very helpful but only one man can take English

Negativ:: The place is very old and the cleaning is very bad and only one person just take English if he not there no one can help me

Positiv:: Great place to stay

Positiv:: Staff are very kind and polite.

Positiv:: Big room and comfy

Positiv:: Help full and nice staff, thermal hamam was nice add.

Positiv:: Sehr sauber.

Negativ:: Nur das Frühstück könnte besser sein, aber bei diesem Preis Leistung Verhältnis absolut in Ordnung

Positiv:: The place is very good and clean , the stuff are very kind , I like this experience ,also the breakfast was very good , there are a free Turkish Hamam you can use it any time

Positiv:: I come back again coming soon

Positiv:: Personal war sehr freundlich. Alles bestens. Gerne wieder.

Negativ:: Very bad house keeping

Positiv:: The spa and hot meneral water pool

Negativ:: No uber or other transportation means except taxi

Positiv:: Clean rooms and confortable

Negativ:: WiFi not so good. Breakfast not international