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Balcony - Parking was bad - dead end parking lots - no room to turn - not enough parking
Kevin and Natalie are fabulous resources as Concierge team. I have never had such incredible service, care, patience and weath of information given to me at a hotel before (even fancier and more exclusive places). They are friendly, nice, down to earth, organized and made the visit to Charleston what it was Would like really good coffee in the room and in the lobby
Enjoyed everything Great visit. Thnxz
Walking distance to most attractions none
The location was great short walk to market and to shops on King. Breakfast was good and happy hour in the evening was too. It was hard to control temperature in the room. There is no free parking. $22 a day for vala parking.
Location was spectacular with easy access to all of what is great about Charleston, the College or Charleston, restaurants, shops farmers market out your door, and much more.
The breakfast, manager's reception,staff and room were excellent The hotel was about 8 blocks out of central Charleston.
The staff was very friendly and the breakfast was probably the best hotel breakfast I've ever had. The location was fantastic and the building itself was really beautiful. Our room was really quite disappointing. There were no windows and it was constantly damp, no matter how high the ac was cranked. It did smell really musty, like a basement. The room was really run down, too. Paint and wallpaper peeling in the bathroom, beat up furniture. It was ok. But for the money we expected a "nice" hotel.
Had a great day. Hotel is beautiful and in the perfect location. We walked to the visitors center and downtown. The staff was very friendly and helpful. The pillows were too soft and lumpy. Need firm pillows.
Nothing to like, but I will state the rooms were clean There was CONSTRUCTION that was not noted ANYWHERE on the website. I was awoken BEFORE am by the sounds of cranes and massive power drills. Then we tried to enjoy the pool where we were greeted by over 25 creepy construction workers who made us so uncomfortable as we attempted to tan amidst the ungodly loud sounds of construction. The staff couldn't care less! There had no water in the lobby in the morning only coffee, asked staff for water and they told me j could buy it!? So basically I paid almost $200 to have the WORST night EVERE
Hotel is clean and fairly new. Bed was very comfortable and the shower is fantastic. Just a bit too far to walk to dinner in the evening but the trolley is easily accessible.
Location was in the heart of town Lost my bags didn't comp my night free . Took over an hour to recover my lost bags
Easy, clean and comfortable. Very accommodating. Huge shower. Only one block from bike rental shop (573 King Street) with good bikes, decent prices and courteous staff. Breakfast, which includes buffet and fresh made omelettes, etc., is not included in price of not-inexpensive room, as one expects from a Holiday Inn.