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Jedes Detail im Zimmer war erstklassig und luxuriös. Der Verkehrslärm war sehr laut während der Nacht
Unser Zimmer war im obersten Stock und absolut fantastisch vom Zimmer selbst über das Bad bis hin zu der atemberaubenden Aussicht! Es war perfekt und übertraf meine Erwartungen! Es gab nichts, was man nicht mögen würde! Ich würde immer wieder kommen!
Die Lage ist das beste an diesem Hotel. Der Parkservice sehr chaotisch und nie die Stoßzeiten vorausgeahnt, musste selbst meinen Koffer aufs Zimmer tragen ... überteuert für den Service oder für den fehlenden Service
Southern Elegance in bester Form. Wir hatten zu verlassen.
habe die Atmosphäre und Aufmerksamkeit der Mitarbeiter sehr genossen. Ausgezeichneter Fitness- und Wellnessbereich. Perfekte Lage für Geschäfte und Restaurants. Mangel an Filmen im Zimmer.
Spa braucht Hilfe!
Es handelt sich um ein individuelles Haus, gut geführt,in ausgezeichneteter Lage mit Swimmingpool.Das Hotel befindet sich in einer der sehenswertesten Staedte Nordamerikas. Das Parken wird nicht im Preis verrechnet, sondern im Parkhaus bezahlz.
Nicht das Geld wert. Zimmer sehr teuer
the vendue was wonderful. the staff were firefly and helpful and the room was very comfortable and well appointed. the location was also great. if you want even more character it may be better to say in the 26 vendue building but the advantage of 19, where I stayed, was that amenities were closer.
The overall vibe, from the room decor to the customer service was outstanding. Everything was clean, the room was better than expected, and the whole hotel was fun to walk through and view the artwork. The customer service across the board really made the experience though. Everyone was fantastic and eager to assist! Only two minor strikes. The bed was almost too comfortable. It was extremely soft and the pillows were softer. The rooftop bar was an awesome experience in the evening, however we arrived for lunch the first day and over half of the menu was unavailable at the time.
Clean, friendly staff, perfect location! Wifi was spotty
The location cannot be beat--the art throughout adds to the atmosphere of the hotel. Bed too high up--I needed a stepladder to get in--the hardwood floors were shined and polished so much that I thought I would slip and fall.
Location, ambiance; roof deck No Fitness area; limited toiletry selections; a little noisy ( it's old); you will pay a lot!
Walls are thin. Can hear neighbors
Location was excellent. Walk to many restaurants, the waterfront, carriage rides and an open air market. Wonderful service from everyone there. Rooftop bar was fun! It was very expensive, room was tiny, no views
really lovely hotel. The service is what stood out the most to me. Every single person I encountered was top notch (even more so than some internationally-known hotels I have stayed at). Even when there was a tiny issue with my room service (more on me for being picky) - there was no attitude from anyone, everyone was happy to make an adjustment. The replacement meal came in less than 10 minutes with apologies from the chef even! (And the meal was delicious, btw) I even received a follow-up call from reception about 30 minutes after I got to my room to make sure everything was ok. That's never happened to me before. The room was beautiful--dark wood floors, large four-poster king bed, updated bathroom. Top notch service, great location right by the waterfront and some amazing restaurants. Noise: the wood floors are so beautiful, but that means you have to hear your inconsiderate neighbors clunk around on their floors with their shoes on. Perhaps a very sweet note when guests check in (or in the room) that while the floors are beautiful, please be mindful of your neighbors and take your shoes off while in the room." Also, in the morning I could hear everyone's conversations from the hallway very loudly! Size of Room/Bathroom: this is with the caveat that I had a very low rate that provided me with one of the more standard rooms, so it was not necessarily unexpected. For what I paid, it was a decent size, bathroom just decent size as well. If I actually planned to do work while there, I would recommend getting a bigger room as mine did not have a desk.
Perfect location and an art lovers dream. The room could have been cleaner
Location is great - convenient walking distance to all areas. The larger room is perfect for two friendly staff the breakfast is very good and convenient the daily wine and cheese is an added plus! paid parking is convenient when we arrived - the small room we had smelled very moldy - we went back to the office and they gave us a better , larger room our room was in the inner core - so no windows - the good news was that it allowed us to sleep longer in the morning
breakfest was great, good lokation downtown
It was close to everything downtown. The price for the size of the room and the parking.
We were in Charleston for a wedding and stayed 3 nights at Andrew Pinckney Inn. Location was within walking distance of the restaurants, cathedral and aquarium chosen by the wedding couple for the weekend events. Sandy was especially helpful with recommendations and assistance booking a city tour and transportation when we needed it. The hotel was lovely and intimate with just 40 rooms. Beautiful floral arrangements, breakfast on the roof top, fresh cookies and coffee, tea, water and lemonade in the lobby and attention to detail made our stay very memorable. Charleston is well worth the trip! We paid $319 + tax and fees for Friday and Saturday night. $199 + for Sunday night. I returned home to have an e-mail promotion from Snique Away for Andrew Pinckney Inn for $109 per night. I thoroughly enjoyed my stay, but now feel that Booking.com was not my best option when booking a hotel. Prime weekend with USC graduation may have played a factor.
The location within historic Charleston was convenient to everything. We were able to walk to all of our chosen destinations! The amenities offered were excellent, the staff was very friendly and helpful, the room was very comfortable. Would love to go back there and stay longer!! Can't think of anything we did not like.
The breakfast on the roof top. The location in relationship to downtown Charleston. The bed was comfortable. The room was clean. The room had too big of furniture for the size of the room, esp the desk area. There was no swimming pool, jacuzzi, etc. Our room location was next to the entrance and it was a bit loud with the comings and goings. The maids started too early to clean rooms and it caused more noise in the hallway.
Handy for everything . no
Room was very clean, uniquely decorated and furnished. Breakfast, while not great, was better than most I've experienced in the States. Great location close to the Market and other sites in downtown Charleston. Easy walking distance. Front desk staff was not very helpful or friendly. Bathroom did not have a fan, the sink water was always luke warm. No coffee machine in room. The price of the room was not worth the value of the room. Parking could be an issue.
it was restful, convienent, and clean
Das Zimmerpersonal war sehr freundlich. Das Hotel im großen ganzen sehr ordentlich. Das Personal am Empfang war nicht besonders freundlich und eher inkompetent. Es wurde bereits ein paar Wochen vor unserem Aufenthalt eine Anzahlung für die 1. Nacht abgebucht. Bei unserer Ankunft war aber weder unsere Buchung noch die geleistetet Anzahlung auffindbar, sodaß wir nochmal die komplette Rechnung bezahlen mußten. Erst durch die Einschaltung von booking.com konnte das Problem gelöst werden und der Anzahlungsbetrag wurde uns zurückerstattet.
Parken umsonst. Nette Mitarbeiter. Gute Sauberkeit. Sehr große Dusche.
The location was very good. I liked that they gave you 2 water bottles each day. The shower was great and the bathroom was VERY large. The bed was very uncomfortable and the pillows were a joke. They were tiny and lumpy. The room could have been better maintained. One of the drawer pulls came loose. One day we didn't have enough towels. They usually provide 3 or 4, but we only had 2. I use 2 towels when I shower (one for hair and one for body). I didn't realize there were not enough towels. My husband got out of the shower and didn't have a towel! I had to give him one of my wet towels. When I told the girl at the front desk, she didn't even apologize. She just made a note to provide us with extra towels. We didn't want EXTRA towels. We just wanted the normal number. The AC was VERY loud! I had to turn up the TV every time it turned on.
Convenient to Historic Charleston Parking across the street - but only once. Other times parkng was available in the hotel parking lot.
The rooms were recently renovated and very nice. We were treated well by the staff. It was in a very convenient location. would definatley stay there again
A very good room, bed and bathroom, well located No complaints
Clean - but feels like motel 6 .. For $ 300 a night - u really get nothing but location .. Didn't like anything at all but the location - if they charged 145 a night and not 290 I prob would rave .. But for 290 a night one expect more services .. Or at least room service ...
Location. Staff. Coffee should be put out earlier, between 6 and 6:30 rather than 7 am.
The staff was very efficient. They helped me with every request I had. They also were very helpful on answering questions I had about the city. The only problem I encountered was ordering room breakfast on Sunday morning. We had an early flight and wanted to have breakfast before leaving to the airport. I asked for an order slip at the front desk, and I was not told breakfast was not served on early Sunday mornings. By the time I was leaving, I got a call from the restaurant informing me there was no room service until later. Obviously, th problem is that the slip you fill out does not specify the exception of early breakfast on weekends.
We particularly liked the helpfulness of the staff.
Die Klimaanlage ist laut
Großartige Lage, freundliches Personal. Etwas teuer für Einrichtungen zur Verfügung gestellt.
Tolle Lage für touriest Sehr laut in der Nacht mit Baustelle
Tolle Lage und wir konnten zu Fuß alles in der Innenstadt von Charleston erreichen, was wir brauchten. War nur ein einfaches Zimmer, aber wir haben nicht viel Zeit im Zimmer verbracht, nur zum Schlafen und Duschen, dafür war es in Ordnung.
The facility is beautiful and the staff is pleasant and extremely helpful.
Great location to see so much of the beautiful city. Staff were very helpful, hotel is first class. Wine and cheese gave us a chance to meet some other travelers and share experiences.
Everything! It was wonderful. Address shows, "Church Street", but entrance not on Church.
The staff went above and beyond to make your stay feel like you were part of their family . Great food , snacks and drinks all day long . Having to leave .
Breakfast was great! The location was excellent. The Inn was quiet. Housekeeping did a great job. Room was always cleaned after a morning out. Turn down service was a nice perk. Always provided new towels at turndown service too. Just a lovely, all around Inn.
We were quite pleased with the hotel amenities, staff professionalism, and its atterntion to details. It is a luxury hotel with an international flavor. Our one comment for change is to change the Church Street address. It is quite difficult to find it.
Proximity to the historic sector; room comfort,staff hospitality; Charleston is beautiful Meal quality & service at Tristan was below expectations
On the top of hotels in which I have stayed. My friends and I all agreed that we love this hotel!! The only complaint, which is so minor it is hardly worth noting, was the phone system was not working correctly. We could call out, but the receiving end could not hear us. Lucky for us we all had cell phones.
We enjoyed having the extras included in the price of the room. The champagne upon arrival, afternoon wine and cheese, coffee and cookies in the evening and the continental breakfast were a delightful bonus.
The staff was very friendly, and the mgr. responded right away when we told her the tub had hairs in it (not ours). Little extras like candy at turndown, champagne for our anniversary, and notes regarding the next days weather forecast were nice touches. Though the building itself is impressive, the Inn is in need of paint, polish and redecorating. The bed linens were not ironed, towels were old and one had a blood stain and another had hair on it, after finding hair in the tub.
Check-in and check-out was quick, and the staff was helpful and professional. The room was clean, and the shower and bathroom were great!
very comfortable beds easy check in check out at 12:00 breakfast not included
I like the fact that it was very quiet and clean. Everyone that we met was business like and hospitable. I don't like the fact that you have to use your room card to get out of the pool area. Our cards had gotten demagnetized and would not allow us to get out of the pool area. This seems like a safety concerns. I completely understand needing a card to get in but not out.
Spacious room, friendly staff, nice accommodations. Pull out sofa was a bit hard. No free breakfast
Everything was wonderful friendly staff immaculate room with excellent amenities and an affordable price. Loved it would come back :)
Great location. Friendly staff. Large rooms. Roof top bar was a lovely spot for a late afternoon drink and to watch the sunset over charleston. The first room we checked into was smelly and overlooked a parking lot. Terrible room but the hotel was quick to relocate us to a much better room. For the price we paid for our room the first room should not have been given to us. A subpar room for a superior hotel.
Beautiful hotel, great location, great service! Definitely will be back!
I loved the turn down service each night.
This is a first rate hotel! Will not stay anywhere else in Charleston. If you want the ultimate Charleston experience it is a must to stay at the Market Pavillion.
Valet and Bellmen were on point, room was comfortable, location was good. Check-in staff was a little stuffy, room window was beside auxiliary generator that came on very loudly while we were there, and a parking deck, NO VIEW AT ALL! Got a text ahead of time to let me know we would be getting a high floor with a view only to get just the opposite. The rooftop bar and restaurant was more of a tourist destination with the feel of a national restaurant chain. Due to the rooftop situation the elevator was crowded and slow.
Character and charm were fantastic and the staff were attentive and always willing to give a hand. Danny's help in the lobby area couldn't have been better!
Great location. Only issue that we had was the WiFi didn't work well even though we had a router in the room. They changed it out twice & the service was still intermittent. The hotel was slow to respond.
Nettes Hotel,( noch ) in Gehweite der Sehenswürdigkeiten der Stadt
Das hotel an sich hat dine Gute lage um sehenswuerdigkeiten leicht zu erreichen. Leider Sind hotelflure und aufzuege nicht sehr saber und gepflegt. Die dritte etage ist stark riechend nach katzenurin was den besuch am pool leader eine kleine ueberwindung kostet.
Auf der Rechnung wurde uns eine safe charge abgezogen; dies war in der Vorabinfo nicht ersichtlich. Der Betrag war nicht groß, aber dieser Stil ist nicht okay.
die Reklamation der schmutzigen Bettwäsche bzw. fremde Haare im Bett brauchte über eine Stunde zur Bearbeitung ,dann Ersatzzimmer nach nochmaliger Beschwerde erhalten, dafür war aber kein Schreibtisch im Zimmer und kein Stuhl. Dieses Fehlen wurde nach Meldung nicht bearbeitet !!
Das Hotel weist ein gutes Preis/Leistungsverhältnis auf Unsere Reservation war nicht verarbeitet worden (evt. auf Deutsch gefaxt??)
Breakfast in a picnic basket outside the door, cookies and milk at night, great staff On the second floor, we could hear the footsteps of the patrons above us as we were trying to sleep.
The place had a great staff and excellent room. Room was not ready at time of check it
I liked the shuttle service in the afternoon to downtown Charleston. I would have liked to have a balcony. Also, they do not have room service, that would have been nice to have. It would have been nice for the shuttle service to go all day. There was 1 plate and 1 set of utensils in the room. I wouldn't book here again.
For a suite, the rooms were very small. Air conditioning unit had signs of mildew. Bed was not comfortable.