ibis budget Ciboure Saint-Jean-de-Luz

Sehr spartanisch

Günstig, relativ zentral gelegen, ruhig

3 Betten aber nur 2 Leintücher, auch nach Hinweis, dass nur 2 Leintücher da sind wir aber 3 Personen sind, bestand der Rezeptionist auf seiner Meinung dass 3 Leintücher da sind - was natürlich nicht so war. Relativ wenig Platz

Good value room, clean and comfortable for à European room.

The electronic keypad on the room door failed as soon as we had dropped off our bags to head out for dinner. We alerted the staff person on duty immediately and calls were made by the staff person after all easy solutions were attempted to unlock the room door. We were told to wait in the lobby coffee shop. It took 2 hours and multiple attempts by the staff person to get us some help. It was fortunate that I spoke French, because I was able to convince the evening staff person to alert a local manager at home. It was at the time, that we were offered another room so we could rest while the French bureaucracy did its thing. As it turns out the evening on duty call service responded the next day, had we needed to head out for an early flight we would have missed the flight as all our possessions were lock in the room including passports and essential medicines. After a 3 hour wait, a colleague showed up to drill out the lock. This took a half hour because the employees used wood drill bits on hardened steel, it was quite a miracle that they were successful after seeing 2 employees struggling to insert and secure a drill bit in a drill. A miracle to see success when they did not even know how to hold the drill level. We recovered our possessions and stayed in our « second » room. We stayed our second night with no other unfortunate events. The evening staff person we dealt with directly did the best she could for us given the circumstances and the customer service you can expect in France.