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The room was very clean and the owners are very friendly and accommodating. At first glance, you see a relic left over from the hey-days of the space program, which by the way, the name fits perfectly. BUT, our room had been completely renovated and was probably one of the cleanest rooms of any hotel I've ever stayed in. (and yes, I've stayed in quite a few) It was a very personal experience. The owners even called shortly after check-in to make sure everything was OK. Any and all of our needs were met and taken care of as if we were family. We had all the amenities (Microwave, Fridge, Coffee maker) as other hotels I've paid twice the price to stay in. (less than a week later) The exterior is dated, but well maintained. Considering this is a family owned business and not a corporate cookie cutter operation, I'd say they're doing it pretty well on their own. Definitely recommend for the budget minded traveler. Is it perfect? No. But I've never been to a hotel/motel that was. Are there nicer hotels? Sure! Can you beat the level of personal service for the price? I doubt it. I've seen other reviews for this hotel that mentioned the lack of amenities such as continental breakfast, nearby restaurants, phones in room, etc. Blah, Blah, Blah! For the price you can't beat this place. It's close (enough) to Kennedy Space Center (purpose of our visit), There ARE restaurants and other stores (Walgreens, Wal-Mart, etc) within reasonable driving distance (7 miles or so), and who travels without a cell phone these days? Why be concerned with a phone in the room?
After having a bad experince at another hotel in Port Richey we were so grateful for Holiday Inn Express in Cocoa. The staff was friendly and helpful, I even had one laughing. :) The beds were so comfy my three year old wanted to take one home. The pool was so much fun for the children. The hotel is very clean, some minor stains on the hall carpeting, and the room was very spacious.
3 towels for 4 people, broken furniture, hallway carpet stains, daily cleanup not done before noon unless you ask, and breakfast AWFUL, told sorry A LOT - no value for money
We were disappointed that the listing did not make clear we would be staying in 'Cocoa' and not 'Cocoa Beach'. It was a longer drive than we would have preferred to get to Cape Canaveral and the beach. The motel was clean and basic, no complaints there. Finding a place for supper took us on a hunting trip, however.
This is a good hotel, the beds are confrotable, staff is helpful and the pool is nice. I would recommend it.
The hotel gives off an odd vibe. The building does not appear to originally be a Holiday Inn Express. Sloppy construction in the stairways and halls. Very nice pool, but an odd large building beside it. Perhaps its a banquet room. For the most part the room was clean, but I noted a couple of dirty areas (i.e. bathroom exhaust fan grille) to the front desk which were cleaned that day. Breakfast food was good too.
I was shocked to see this hotel only rating a 2.5, honestly it was clean, friendly and very comfortable. The breakfast was wonderful, actually we ate there every day. We had never visited Cocoa and the staff was very helpful with directions and suggestions. In the evening we would come in after a long day of baseball, (Cocoa Beach Expo College Spring Training) and there would be fresh baked chocolate chip cookies on the counter. The hot tub was awesome. Rooms were clean. PLEASE UPGRADE THIS RATING TO AT LEAST 4.5 they deserve it.
The room was not as clean as I would like. The ceiling fan it the batroom was really dirty. There was soap scum residue in the shower. Also the floors didn't looked like they had been vacuumed.
I give this hotel a four out five in cleanliness because we found someone had left clothes in our room! my daughter saw them behind some furnature... Beds were comfy and everything else about the room was clean.
The staff were incompetent -- problems with the reservation at check-in and even at check-out there were problems with the reservation. The carpets were filthy, the beds old and uncomfortable. The iron in the room didn't work and it took the staff an hour to bring a new one to the room. I left a day early because the hotel was so bad. Not only will I not stay here again, I will not stay at any Holiday Inn ever again. And, they double-billed my credit card for the room.
I stayed here 1 night with girl-friend before taking a Bahamas cruise. We did not have a reservation, but were easily accomodated and at a competitive rate. Hallways carpets look like they ought to be replace; but the main lobby was modern, attractive, & clean. The pool area & our room also were very clean. Plenty of pool towels were available. The front desk staff was very polite. GF used the 'business center' room to check her e-mails & such without difficulty. The pool & hot-tub is secluded (back of the hotel) and shaded; not good if you want to sun-tan, but good if you want to keep cool. Location was otherwise excellent: short walk to Cocoa Beach pier, shopping, restaurants, beach, etc. Easy drive to the cruise ship ports the next morning.
Der Strand war schön und das Restaurant am Strand war in Ordnung. Das Personal war freundlich. Sie haben einen großen Pool, der aber ein Instandhaltung bräuchte. Das gesamte Hotel ist sehr alt und dringend renovierungsbedürftig. Das gesamte Ambiente ist das eines billigen Motels. Unser erstes Zimmer roch nach Erbrochenem. Sie haben uns dann ein anderes Zimmer gegeben. Die Badezimmer sind alt. Unsere Toilette war lose. Alles in allem dieses Hotel kann nicht ein 3 Sterne Hotel sein. Die Zimmer sind in der Kategorie eines Motel 6.
Es war wirklich sehr nahe am Hafen, ausgezeichneter Service, tolle Lage. Es war sauber. Es ist einfach ein wenig veraltet, aber der Rest war perfekt
Nichts ... Die Lage ist nicht schlecht
Vielfältige große Hotelanlage, Zimmer im Stile eines Motels direkt mit dem Auto erreichbar, Familienzimmer für bis zu 3 Kindern geeignet, direkter Zugang zum Meer, großer Pool
Aktivitäten vor Ort langsam Service
Nichts Schreckliches Hotel
Die Nähe der Anlage bis zum Strand und zu den anderen Annehmlichkeiten. Die ganze Anlage ist veraltet. Nicht sehr sauber und benötigt auf jeden Fall neues Bett und Bettwäsche! Der Whirlpool war die ganze Woche die wir dort waren kaputt... enttäuschend. Sie bekommen das, wofür Sie bezahlen.
Nähe zum Strand. Der Preis für das Essen. etwas überteuert
Sehr freundliche Rezeptionistin, gutes Preis-Leistungs-Verhältnis Kein Zugang zu einem PC
Der Strand ist auch zu Fuß gut erreichbar. Zimmer feucht, dunkel und muffig. Klimaanlage sehr laut. Im Pool badete ein Hund.
große Zimmer, Pool etwas ältere Einrichtung der Zimmer
gut erreichbar Sehr abgewohnt, Wascbecken im Zimmer, laute Klimaanlagen für jedes einzelne Zimmer im Dauerbetrieb, Kondenswasser tropft überall auf den Laufgängen, Frühstück katastrophal (vorgeformte "Rührei"-Fladen) auf Plastiktellern, Pool verdreckt
das ausgezeichnete und sehr reichhaltige Frühstück, die Lage mit Nähe zum Strand, genügend gratis Parkplätze der Abfluss in der Badewanne muss schon länger verstopft gewesen sein, das Duschwasser ist fast überhaupt nicht abgelaufen
Der beheizte Pool und das große Zimmer Das Frühstück und der Lärm durch Radio und gleichzeitigem Fernsehgerät
waren nur 1 Nacht dort, für längeren Aufenthalt nicht zu empfehlen. Sehr verwohnt aber sauber.Das Frühstück war für amerik. Verhältnisse sehr gut!
sehr schöner Pool, reichliches Frühstück
Sehr sauberes Zimmer, Kühlschrank und Mikrowelle vorhanden, Parkplatz direkt am Hotel, bzw. am Zimmer, sehr leise Klimaanlage. Gute Lage für Ausflüge, z.B. Strand oder Cape Canaveral.
Große Zimmer, WLAN gratis, sauber, freundliche Mitarbeiter, Frühstück besser als amerikanischer Durchschnitt, Strandnähe nein
Die Betten und die Bettwäsche waren super. Das Bett war super bequem. Sehr nette Atmosphäre an der Pool Bar. Ich war enttäuscht dass kein Frühstück im Preis enthalten war. Das kontinentale Frühstück ist sehr standardmäßig für ein Hotel dieses Kalibers.
sehr sauber, in der Nähe von Essensmöglichkeiten und Meer
Sehr hilfsbereite Mitarbeiter, schöner großer Pool, ruhig gelegen etwas ab vom Schuss, keine Restaurants etc. in der Nähe außer direkt mit drin, tlw. dreckige Handtücher, rel. langer Autoweg bis zum Strand, Cape Caneveral, kein kosenloses Fühstück
Für eine Nacht gerade noch ok. Das Zimmer roch ein wenig muffig und der Teppichboden war schon sehr verschlissen. Für vergleichbaren Preis gibt es auch bessere Motels.
Das Hotel liegt günstig zum Strand und zum Orlando Airport.Personal ist freundlich und hilfsbereit Der Kaffee für die Maschine im Zimmer sollte bei der täglichen Reinigung des Zimmers bereitgelegt werden,muß immer an der Rezeption abgeholt werden.Sonst aber alles OK
that breakfast was included the room smelled like cigarets and the carpets could use cleaning.
Location was great
Surprised that there was a continental breakfast that was good. The staff is friendly. Not in cape canaveral. It's on mainland cocoa. There is a very loud train with blasting whistles from 5:30am that runs through. Lack of sheer curtains to let the light while keeping room privacy. Forcing a night feel even in the day. Refrigerator squeals
Very nice breakfast buffet. Staff very nice No
Close to beach and cruise port 5 trains that went by through the night waking us up. Sketchy bar in the hotel.
We were visiting family in the area then were going to go on a short cruise out of Port Canaveral. This was the best option in our price range in the area., the front desk clerk, was able to check us in a little early and could not have been nicer. The noise from traffic was loud at times but quieted down about the time we went to sleep. There were no useable electrical outlets on the desk side of the room. It was necessary to run the electrical cord from my laptop across the room to the bed stand.
Location is good and price is good. Good convenient parking. Staff were nice. The rooms are not clean. Need to be updated. There is urine smell in stairways. Non smoking rooms smell like smoking rooms. Elevators smell like smoke.
Free cruise parking. Breakfast7 Put into smoking room I
Clean and no Bugs! Bed was not comfortable and the pool is green.
The location to the cruise ship and being able to leave our car parked at hotel while on cruise also $10.00 per person for shuttle to and from ship. For the money I paid I was ok.
This guest did not leave comments about this hotel.
Strandlage Zimmer war nicht sauber - um das Bett noch Müll der vorherigen Gäste - auch am zweiten Tag und trotz Trinkgeld..
Ich hatte ein Zimmer mit Balkon mit Blick auf den Ozean. Es war wunderbar. Das Personal war sehr freundlich. Nichts
Direkt am Strand, schöne Betten und sehr sauber. Das Personal war exzellent, sehr freundlich.
Das Personal ist freundlich. Das Zimmer war sehr sauber. Aussicht war großartig. Ich fand es toll, wie der Wohnbereich von dem Schlafbereich getrennt war. Der einzige Weg, um ein Zimmer mit Ausblick zu haben ist, wenn Sie anrufen, daher konnte ich Kayak nicht nutzen. Ich konnte bei der Ankunft ohne Probleme upgraden.
Es gefiel uns, dass es so nah am Strand war. Das Personal war wunderbar!
Meerblick-auf den Strand, tolles Frühstück, sehr fleißiges Personal.
Praktisch Dusche floss nicht ab Ameisen/klein Ungeziefer in mein Zimmer
Hat mir nicht gefallen die sauberkiet und das alter der möbel
Ein guter Ausgangspunkt fuer Rundreisen an der Ostkueste von Florida Das Fruehstueck ist sehr gewoehnungsbeduerftig. Ruehrei aus dem mikrowellenherdgewaermten Packerl ist nicht besonders schmeckend.
Günstige Lage, guter Preis.
Nettes amerikanisches Standardhotel.
Beds uncomfortable, noisy
Breakfast was nice The ocean breeze was pretty chilly one night, a jacuzzi would have been nice.
The closeness to the beach (100yds max), Cocoa Beach Pier is literally a 5 minute walk if that. Closeness to Port Canaveral. It is literally infested with ants. Ants all over the sink, toilet, tub. The air conditioning is old school, so it's incredibly loud and meh on cooling ability. Parking can be tough at times, especially at night. Did I mention the amount of ants already? Well it deserves to be mentioned again. Room cleaning is ridiculous. They come around once at around 8ish. Either you get your room cleaned and stocked with towels then or you are screwed for the rest of the day. They do not come back if they skipped your room earlier and seem to be done with work around 3.
I realize it's south Florida, but seriously... The amount of ants inside your room and overall cleanliness of the room makes you look twice at your receipt. At least the bed sheets were clean. Ants, parking can be a challenge, getting your room cleaned for a new day.
The location is amazing. Close to the peir and beach. The main dislike is the 4pm checkin. The waffle maker wasn't working one morning but the other breakfast foods made up for it.
The hotel was very nice and clean. The location was wonderful, right on the ocean. The air conditioner was very load and woke my husband up each time it kicked in. Had to pay separate for parking- which is in my opinion ridiculous.
Hotel restaurant was slow to seat, even with empty chairs. Seem as if there were no one in charge.
Water front. Liked that the BEST. Comfy beds The doors slam so loudly Morning and night !!
Ocean front and deck Didn't like being charged for parking in just a big parking lot $6.00 a day is too steep and being charged for the last day was wrong when we checked out on time
The view was spectacular! The beach is also surprisingly uncrowded. We loved the food and drinks at the Hilton's restaurant and patio bar. All of the other staff throughout the property (except at the front desk) were very friendly, gracious and welcoming. Seriously, once you get checked in, you feel very well taken care of. Our room was immaculate and comfortable. We'd read online that the front desk staff was rude. We were actually surprised to find that those reviews were absolutely true. These employees must go through some sort of special training to be so unhelpful, unfriendly and act like your checking in to the hotel is interrupting their day of scowling. They live in this paradise. Why so grumpy? Also, this hotel was the only one around that didn't have a balcony. When you see your view, you quickly become disappointed about this fact.
Great access to the beach. The brownies at the coffee shop were delicious. There were two, not one, but two, fire alarms in the middle of the night while we were there. When you are woken up at 4:00am, and again at 6:00, it makes for a long, unpleasant night.
Staff and view were amazing !! Somebody needs to sit in the bathtub in rm. 654 . See what we see ! You see PVC pipes under sink. The ceiling was chipped paint ! The drywall was the shottiest job I have ever seen ! Somebody okayed that job ! It was a renovated room already , if that is the case , the standards were Days inn , at hilton prices !!!! As you can tell not happy at all ! We love hilton hotels , but may have to reconsider this one !!
We live in SW Florida but decided to go to Cocoa Beach for a mini vacation. The hotel is nice and was a great price on Kayak. Plus when we got there the hotel upgraded us for free to a mini suite with a view of the ocean! The beds were very comfortable and the hotel was very clean. Staff were friendly. We ordered room service for breakfast. It was average and right on time. The beach is amazing! The bathroom was small but still nice.
Nothing Looked like a party house in courtyard. I'm sure there were drugs being done on site, you should take them off your site!! I also want a call from Priceline and my money returned!!
owner was very friendly and helpful. room was as good as any higher priced hotel's parking was a little tight but managable. It would be nice to have a continental breakfast on site.
The manager was very friendly, very helpful in providing suggestions and directions. The washing machines that we had planned to use to wash our laundry mid-trip were broken and the cleanliness of the room was questionable since I saw a cockroach and the shampoo available had been opened and used already.
The room was clean and comfortable.
Staff was nice No swimming pool, terrible parking, noisy
clean thin pillows with no extra ones
The hotel staff was kind and helpful; the rooms were clean and well equipped. The parking lot was difficult.
All new and clean noisey. the refrigerator made alot of noise and so did the heater and airconditioner. Also couldn't watch t.v. when I open the remote found only 1 battery.
Had a mix up the first night we stayed before our cruise, and front desk attendant was very rude, the next morning the Front Desk Supervisor was VERY helpful and apologetic! I wish I could remember his name to call the manager of the hotel.
The only reason they got a 2 was because IF the rooms were clean, it would be a good hotel. And the staff seems nice. Particularly one if the cleaning crew guys whom was very friendly and warm. My room was dirty. Not to the immediate eye. There were food remains under the bed, couch and behind the dresser. There was a bottle of cleaner left behind one day on the dresser by my stuff. There was chalky food on the couch. And my key didnt work 2 separate days. I addressed the issues to the Sheraton, I got an email back stating they would address the issues. I got a call from the assistant manager from the Four Points to apologize. I will not stay there again nor recommend it.
When I arrived I was told they were overbooked! I had to go to another hotel next door that was not nearly as nice. What made me most angry was that I had called the hotel when I landed and told them I was still coming since it was 9:00pmEST. They said no problem we have your reservation. Then as soon as I walked into the lobby they said Ms. Perz?? There is a maintenance problem with your room so we have you staying at the comfort inn and suites next door. When I went to comfort inn they told me the Four Points accidentally overbooked . So #1 they LIED, #2 they knew this was going to be an issue an hour prior when I called them! They could have at least told me then!
Our room was nicely sized, neat, clean, and up to date, with the amenities that you would expect from Sheraton. We had a very nice room. The staff was professional and very nice and accommodating. No Issues at all. Not sure where some of the reviews are coming from, but we would definitely stay there again, and recommend it to others. It is connected to the Cocoa Beach Surf Company store (very nice) and a wonderful Restaurant/Grill with huge shark/fish tank, and a Starbucks! - no need to venture outside for coffee if it happens to be raining. Oh, and its next door to Ron Jon! But don't disregard the CBSC... The ONLY thing that would make this hotel better, would be if it were closer to, or on the beach. It's not a far walk at all, though, but might be too far for folks with small kids and carrying a ton of stuff. In that event, Alan Shepherd park is about a block away with parking ($10 per day) on the beach, or there are other free park(ing) options nearby as well.
The staff was very friendly and helpful.They went out of their way to be accommodating.
closeness to the ocean. Access path to beach right off the pool had and incident with anther guests child spitting on a sleeping freind poolside. management threatened to throw the sleeping person out when she was offended and wanted an apology.
Staff was very friendly and helpful at all times, good breakfast, free parking, room size and views o.k. air condition noisy and did not smell well
We upgraded to an ocean view room and the view from the balcony was lovely. Hotel is a short walk from cocoa beach. The sand is lush and waves are big! 20 minute walk to the pier where the friendly staff serve fab cocktails with a great view out to sea and the beautiful long beach. We loved it here, just a shame we only stayed the 1 night! Dislikes - air con unit in the room was too loud. It sounded like a motorcycle engine so had to turn it off to sleep. Ended up propping the balcony door open with a chair. The complimentary breakfast is poor quality. Coffee and pastry was ok.
The breakfast was awesome! Loved it! Rooms were clean and comfy Would rather have an inside hallway than to go outside to the room.
The beach was wonderful!
Convenient location to the beach, lots of parking, convenient to shopping and restaurants. Did not provide beach chairs for free or for a low price. Charging $10 for a lounge was too much.
we stayed here because it was the location of an event we were going to attend .... it was just an ok hotel for the money ... nothing wrong just nothing exceptional, For the top end dollar you pay for a room at double tree ... I expect more then one chocolate chip cookie and a beach front red roof inn with a bar. I was constantly being asked if i belonged to their double tree club... and treatment seems to depend on that ... maybe you get different service then but I for one dont want to belong to a club to get what i'm already paying for... those perks come from the revenue generated by all of our business. Just another place that wants to treat a select few like rock stars and the rest of us like paupers with the moneys all of us pay for .... sad new standard in customer service. most staffers seemed unhelpful and in capable of helping with the simplest tasks ... Might I borrow a pair if scissors? can you dirrect me to a non tourist shopping area.... and until I found a staff member that was originally from my home state, I may as well been talking to deaf staffers, makes me even more happy I booked with kayak and got the best deal possible.... like I said beach front red roof with bar.
We liked our waitress Cora and the location to the beach. The pool area was dirty with empty glasses and pool toys, there was no hot tub for adults to enjoy.
Comfortable, clean, helpful staff, well located, easy parking, good restaurant.
Loaction on beach front. Quality and range of food in the complimentary exuctive lounge was dissapointing