am besten war die gute lage und das preis leistungsverhältnis. perfektes hotel für preisbewusste reisende die zimmer waren bzw sind zwar sauber aber nicht sehr komfortabel
Gutes Comfort und Sauberkeit, zentrale Lage, Nähe ztum Strand und Shopping Meilen, einfach fantastisch!!!!
Zimmer waren groß und sauber! Sowohl das Ein- bzw. Auschecken gestaltete sich sehr schwierig, weil das Hotel keinerlei Informationen seitens booking.com erhalten hat. Wir haben das Hotel eine Nacht vorher gebucht. Die Angestellte wollte uns dann zusätzlich den Zimmerpreis belasten. Ein internationaler Anruf (Vorwahl 44) war vom Front Desk nicht möglich, so dass man die Angelegenheit nicht gleich klären konnte. Allgemein wirkten die Angestelten nicht gerade so, als wüssten sie was sie machen sollen. Allein das Ein-Checken dauerte 1,5 Stunden. Das Aus-Checken nochmalls 1 Stunde.
Die gute Lage, nahe zum Zentrum und nur durch einen Park zum Waikiki-Beach Die räumlichkeiten (Frühstücksraum) sind dunkel und benötigen eine Auffrischung
Überfüllt, nicht genug Personal, nicht genügend Platz und Sitzgelegenheiten für die Menge an Leuten, die das Hotel beherbergt, jede Menge Baustellen, kein erholsamer Aufenthalt - ich bin froh, dass wir nur für eine Nacht hier waren.
Das Zimmer im Tapa Tower hat uns sehr gut gefallen. Und die Läden in dem Dorf, die Lage zum Strand, die Lagune, etc, waren alle Teil eines tollen Urlaubspaketes. Toller Ort in Honolulu Wir waren nur 1,5 Tage in Honolulu, hauptsächlich um Pearl Harbor zu besuchen, so dass wir kaum im Hilton Village waren. Schade! Wenn man nicht alles in der Anlage nutzt, ist es vielleicht etwas teuer.
Die offene Gestaltung war sehr schön. Die Aussicht war unglaublich, eine wunderschöne Aussicht aufs Meer. Uns haben die Läden und die praktische Lage besonders gut gefallen. Unser erstes Zimmer war nicht sehr schön. Könnte mal modernisiert werden und die Aussicht und das Ambiente waren schrecklich. Aber sie haben uns ohne Probleme ein Upgrade für ein viel besseres Zimmer gegeben.
Tolle Aussicht und freundliche Angestellte. Etwas teuer.
Das Meer. Das Personal ist nicht sehr freundlich und nicht gut informiert. übermäßig teuer.
Die Hotel Annehmlichkeiten sind unglaublich gut, mit vielen Geschäften, Cafes, Pools und Restaurants. Das Hotel liegt am besten Strand in Waikiki - viele der anderen Hotels haben nur einen kleinen Teil des Strands. Die Aussicht ist unglaublich. Ich fand es außerdem gut, dass man eigene Strandliegen und Schirme mitbringen konnte, anstatt diese jeden Tag zu mieten. Es gibt keinen Zimmerservice.
Uns gefiel unser Zimmer mit Meerblick im Tapa Gebäude. Der Strand war sehr schön. Hotel Resort Gebühr $ 30/Nacht
Sehr schönes und komfortables Hotel. Außergewöhnlich gutes Personal! Über dieses Hotel kann ich nichts negatives sagen.
Die beste Lage und der beste Strand in Waikiki. Die beste Pool Terrasse mit Blick auf den Sonnenuntergang und das Feuerwerk.
Komfortable Zimmer. Es gibt viel zu tun vor Ort, inklusive Restaurants, Schwimmen (Swimming Pools und Strand), die Geschäfte und es gibt auch Ausflüge.
Kahala is located close enough to the city action yet far enough away where it's remote. Though the pool area was relatively small, it was never crowed. The dolphin lagoon and sea turtle exhibit was quite amazing. Beach was also gorgeous and calm. No complaints about the Kahala. Would definitely visit again. Wish there was good snorkeling right around there but that's asking for too much!!
Private beach means it is never overcrowded. Friendly, professional staff. Dolphin Lagoon a must experience for kids. Big, comfortable room with comfortable bed, nice bath amenities. All toilets have a bidet, which is a nice surprise. Beautiful grounds and atmosphere. Above average humidity for this time of year. We were told it was due to the El Nino from winter. Small pool (and number of chaise lounges) that can get crowded quickly. Food from the Seaside Grill and Plumeria is overpriced and okay, at best. Drinks overpriced, but tastes great.
No doubt, the best place to stay around the Diamond Head; dolphins living just next to the swimming pool being one of the unique "staffs" of the stay.
The staff and growns are amazing The dolidpin and turtle tanks, way to small for them to live
It was an amazing holiday, the staff were so friendly & welcoming. The room well laid out & everything extemely comfortable. The restaurants we tried were exceptional.
Perfect facility for people who do not want to stay in Waikiki
The dolphin experience! Shopping! Need more buses to shops
Great hotel when traveling with kids. I could eat breakfast and keep an eye on them as they were making sand castles. No beach on Waikiki would be this safe for kids as they're too crowded. The mattress was just awful!
Aloha, We stayed at the Halekulani for a week in January 2009. The service was consistently excellent. Wait staff, bell boys, concierge, maids, room service - every single employee we encountered went way above and beyond to make sure our needs were met, and then some. That said, the hotel rooms and furnishings were something of a disappointment. The decor seemed tired and worn, and even the mid-range rooms were small. On the whole, the hotel interior seemed to have seen better days, and would not compare favorably to hotels on the mainland at less than half the price. Still, the service and the food made up for that deficiency, so we still felt like we got our money's worth. We would absolutely return to the Halekulani, were we to visit Oahu again. However, our next visit to Hawaii will probably be to one of the other islands, simply because the town and its architecture, like the Halekulani's interior, seem to hold on to their glory days of the 60's and 70's, maybe through inerti...
Breakfast buffet is a little poor considering its cost $30 per person
the staff know us by our last names and they are very friendly and professional. Ture aloha spirit. When I asked for hot water the first day, the second day they gave me an electric pot so that I can hot water anytime. Excellent in attending to details and very sensitive to guess' needs. It's pricy, but you will feel like a king staying there. Excellent location but not noisy. The room is spacious and the amenities are top of the class. I even ran into a few movie stars there.
This is an amazing hotel. Georgeous, and classical all at the same time. If you can't afford to stay there, at least stop by and have a cocktail at sunset!
Beautiful hotel, excellent location. Would definitely recommend Halekulani for luxury and vip service.
We can only say wonderful things about the Halakulani Hotel. It is beautiful: from the rooms to the gardens, to the wall-less reception desk, and common areas. The food in the restaurant, The House Without A Key, and room service were superb. From our room it appeared the waves were breaking under the hotel. What a georgeous optical illusion. But...the best part was the people and the service they provided. We were always greeted warmly and our name was always used. Every question was answered. For example, we admired a flower in the garden and asked what was its name at the concierge desk. Flora is certainly not their specialty and they appologized for their ignorance. About an hour later we receive a knock on our door and the anser was delivered in a folder with a 10 page print out on the flower in question. We loved the little gift left for us each night after room service turned down or bed and the welcoming gift when we arrived of the chocolates and fresh fruit. I hav...
We stayed for 7 night's this Aug 2009 it was one of the best places we have stayed at .The service is top notch and the people really care about your satisfaction while your there. The buffet in the morning is a can't miss great food and service. We are already planing our return trip in the very near future. We also booked a privite island tour while we were there through the hotel and it was fantastic . We went to places you would not normally see through a regular circle island tour this is one I would recommened to everyone if you can afford it!! Anthony was our driver and he shared the island culture and some hidden places on the island it was great we were out for over 6 hour's and saw the entire island. Be prepaired it is expensive but if you want the best you have to pay for it. Enjoy!!
We stayed from Friday to Monday and it was the perfect setting for relaxing and being treated well. We spent most of our time on the lanai so that we could soak up the Diamond Head and ocean view. The nightly music at House Without A Key was audible from there as well. We love everything about Halekulani!!!
A beautiful hotel situated right on the ocean. The views of the water and Diamond Head are fantastic, and the proximity to restaurants, shops and other things to do is terrific. If you just want to lounge by the pool, the chairs are very comfortable and the staff incredibly helpful. The service overall is simply out of this world. They can help with any kind of arrangement, from rental cars to running and hiking options. The rooms are beautiful and sitting out on the patio was a great way to end the day. We absolutely loved our stay in paradise!
The reviews I've read did not do it sufficient justice.... This Impeccable, immaculate, unique facility with it's extremely extraordinary, phenomenal hosting was superb. I recommend this place to every and any one who wants quality....7 stars and two thumbs up :I)
Great to get away from it all and have the satisfaction of beingm taken care of at all times, moose mcgilicuddy's is a great palse to relax of lewers St.
ZImmer sehr gut, nettes Personal, Preis-Leistung stimmte hervorragend, gute Ambiance. Nein.
Freundliche Rezeption, besser als die Hotels in der Umgebung Preis, sauber und einfach. Wir waren für eine Nacht im Hotel. Man konnte das Zimmer gut verdunkeln und so ausschlafen bis 11 Uhr morgens nach einem späten Abend, kein Problem. Der Pool sah zwar klein, aber schön, wir haben ihn aber nicht benutzt. Der Portier war etwas seltsam, als er mir mit dem Gepäck zum Auto geholfen hat. Mein Gepäck stand gleich am Hotel. Er hat mir dann aber doch geholfen. Das Personal an der Rezeption meinte, es wäre kein Problem, also ein weiteres Plus für den Service.
Internet gratis im Zimmer, Zimmer selbst, die Lage war gut Frühstück war grausam schlecht, Parkhaus war ein ewiges Ärgernis und das für USD 20.- pro Tag (viel zu teuer!),
gute Lage für Strand und Shopping. guter Zimmerservice freundlicher Empfang und gute Beratung
Grosszügikeit der Zimmer, Kaffe in der Lobby
My wife fell, while holding our daughter, while getting into the pool on a very slippery first step. Two other guests told us about their similar experience during their stay. It was our first day of our vacation and my wife spent the week with a bruised spine and a big scratch. The Aston took pictures of her injury but did nothing about it.
The location Was getting kicked out of my room,
Good location. yeah, that's it. and there's tons of other hotels on the beach. I would elsewhere other than Aston brand seeing how they're managed. Staff was not organized and not caring. They gave key to our room to other guests. I don't know if it's good or bad we were in the room at the time. Assuming they only did it once. A hotel employee even tried to let people in. Hint - new, empty rooms don't have the Do Not Disturb sign hanging on the door. They called us twice after 11PM trying to sort out their mistake in booking.. I complained to staff, no reaction. When i was checking out, they didn't ask how my stay was, otherwise i would've complained again. BTW, there were 4 workers just standing there when i checked out, so it's not like they were rushed. Small gym, small pool, big resort fee. Still have to pay $30/night for parking. Make sure you add $60+/day to your expected price your paying. Two sets of keys stopped working at the same time. they claim they both got demagnitized. 2 sets of keys kept in separate places at the exact same time? they screwed up. They didn't clean the room every day, even when empty from 6am-12. Bathroom stank of mildew. Safe didn't close reliably. Hair dryer only worked on 2 of 3 settings. We didn't get our welcome bag of sunscreen until second day of our stay, again pointing out they screwed up in the system. Refrigerator froze all liquids inside, not just in the icebox. No way to adjust it. Lots of drunk biker gang guys at the pool bar at night. They staggered into our private party. They have a weird elevator system where you have to press your room key and punch in the floor outside the elevator. there's no buttons inside. and you can't go from the rooms to the ground level. you have to stop at the 3rd floor in either direction. The first day i was confused and i asked the staff how to get to the ground floor, he told me i had to valet. i said i just want to get to the parking area and he just kept telling me i have to valet and pointed to the lobby. Elevators were broken every night.
Location, amenities and the bars A little dirty and dated
From the moment I walked in the door, I fell in love with the old beach vibe. The understated luxury just oozed from the place. The staff was amazing and always attentive to our needs from dinner plans at check in, offering a hospitality suite after check out because we had a late flight. Truly amazing experience and 100% worth the price tag!
Location was amazing. Staff were very friendly! Pool is not the nicest.
The pool is very small, opens late and closes early. The beach umbrellas $50 a day and also close too early. One or the other should be open at least till sunset.
Great location with great views. iPad in the the room was a cool touch Considering the cost of getting a room at Moana Surf, I expected the room facilities could be upgraded (ie...shower and other parts of bathroom
I loved it all. Room was comfortable. Great location. Beautiful hotel.
The food was excellent The bed was very comfortable The room was very clean The front desk staff were on top of it The room was over-priced for its size and location/view The hostess at the restaurant told us we had to wait 30 min for lunch sitting but didn't tell us we should have made a reservation so when we lined up at noon she told us we'd have to wait another 30 min Too much furniture in my hallway. Not elegant
The location and retention of the old architectural features in the lobby. The rooms were average at best for a Westin. Everything was a bit dated.
Pretty much Everything! Pool and beach seating was very limited
Everything was first class, from check in to check out. Very nice to have the complimentary Beach Club. It's a no hassle, take care of guest resort. Once inside and on beach, you do not know the hustle and bustle of Waikiki exists
The staff were incredible and helped so much. Our flight was leaving late at night and they let us use a hospitality room to shower and get cleaned up before we left for the air port. The staff at the restaurants on property were fantastic, epically Omar at The Beach House. It's a quiet gem in crazy Waikiki. Nothing.
Location. Great business center. No free WiFi
Parking situation and driveway setup
Only stayed one night and spent most of our time out, as you might imagine......but the time we did spend in the hotel was great.....the staff and facilities were excellent!!! Would definitely refer you to a friend.......
I found the hotel itself and the staff and rooms very good. Large tv and a nice little balcony and large bathroom are above average for most hotels. Hotel I found did not match up to the exterior picture and is so very different from the other local Hilton. It is away from the beach and in a busy road traffic area away from attractions. Ocean view room is from a distance over parking lots and between buildings. In room WiFi is about $10 a day and no buffet breakfast or bathrobe.
Loved the staff, very friendly. Location was conducive to getting around Waikiki, and picking up buses around town. Zip car located across the street. Great views on either side of the hotel. Free continental breakfast and internet were very nice plusses. Gym is pretty lackluster. Not the worst I've seen, but, could have been better. Though, they did say new equipment was incoming, so, may be better now. Wifi was a little spotty in the guest rooms.
Nothing Mac 247
Nothing Room service was inedible, room was tiny, rude staff, further from the beach and activities than expected, overpriced, THE Smallest pool. Additionally when I asked where the pool was the concierge replied "the pool is for guests only" assuming I just wandered off the street or something. Overall just rough stay. Definitely would not recommend.
Hotel is two short blocks away from Waikiki Beach. Very convenient location. Only specific complaint was the lack of sound proofing. We were on a low floor and heard all the street noise as well as noise from surrounding rooms.
Room was clean and fresh. Liked the available beach towels and the children enjoyed the pool in the evening. one block to the beach. Friendly and helpful staff. Resturant was ok, typical of hotel restaurants, would recommend going out for better food. Good for family in need of quick food. Breakfast pancakes are huge for one child (adult menu). Found free wifi slow, not much faster when we paid for 24 hours.....
Only a block from Waikiki Beach. Nice clean hotel with friendly staff. The swimming pool did not look very clean.
Valet parking only. Also it just wasn't anything close to what I was expecting when I booked a four star hotel.
The beach the ambiance Everything else
Location is tops, literally the best part of Waikiki Beach fronts the hotel. Amazing history, second only to the Moana Surfrider. Very romantic, but not much stuff to do for kids. AC in historic wing could be better. Pool is very small. Not sure why families bring kids here, they'd be much happier at one of the bigger resorts (including the Sheraton right next door).
Really good rooms and service. The gym was not good!
Historic, iconic hotel, still the best Nothing
Excellent location for beach access, shopping and dining.
on the beach They charge for a beach chair 45.00 daily. very crowded at pool and pool is very small.
My girlfriend and I agree that The Royal Hawaiian is our go-to hotel for our stay-cations. We LOVE it there. It's hard to even consider other local hotels. The staff, the facilities, the service, and the way that the hotel feels secluded even though we're in the middle of Waikiki... there's so much to love about this place. This is our second year in a row staying here, and we'll definitely be back. Mahalo to everyone there for continuing to impress us. This space intentionally left blank. :-)
Though we were in the heart of Waikiki, it did not feel like we were anywhere near the hustle and bustle that is the Waikiki of today. It truly felt like a getaway. Service was stellar, the staff was friendly and attentive, the setting and atmosphere can't be beat. You've spoiled us; we can never stay in another Waikiki hotel. TRH is the one for us. Minor gripes about cleanliness. Found a charm and a bobby pin left by previous room occupants, and toilet had a few hairs and spots also from previous occupants.
The hotel itself is quite beautiful. Though there is a very small pool, the pool deck is very comfortable and private. There is a fabulous view of Diamond Head on the beach. It's also not a mega hotel, so the number of people wasn't too overwhelming. The delicious muffins were a very nice touch, as well as the staff attention on the pool deck. Great location. Our room seemed small. There were too many reasons we had to call for help, including repairs to the room and keys not working. All resolved, but annoying. I don't think a hotel of this caliber should be having these kind of problems. The price tag is very steep and I wasn't convinced it was worth it.
Décor of main hotel was impressive however the waterfront tower that we stayed in was less than impressive. Without the oceanview it would rank average to poor. Pool attendant was rather rude.
Have dreamed of staying at the Royal Hawaiian for many years. The vacation more-than lived up to expectations. The adjacent mall and food court provided entertainment, shopping and reasonable meal choices. Mid-week was peaceful and serene. By the weekend the place was filling up with lots of tourists. Can't believe how many people were in Waikiki in general.
From the moment I checked in, I received excellent service. Richard was the gentlemen who checked me in, offered top-notch service, gave me a wonderful room, made me feel valued for being an Elite Marriott Rewards member, thoroughly explained the Resort Fee and Package. I enjoyed my time there and wish I was there longer. They did charge me for valet parking when I only used guest parking. I had to get that corrected.
The hotel is great. It is clean with a friendly staff and located very conveniently. My only complaint and my warning for folks booking here would be that the price is definitely not what you see. I booked my rooms on Kayak and paid in full at booking. When I got to the hotel I was told that there was a $30/ day + tax charge for staying in the hotel. To self park in the hotel parking garage is $35/day or you can valet park for $37/day. The additional $65+/day adds up quickly. Just a heads up. Otherwise the hotel was lovely.
Location, Bar and restaurants, hotel layout. Parking and resort fee add over $60/day.
I enjoyed checking out of this hotel and telling them how I felt about our stay I liked none of this experience
Nice location and only steps to beach!! Lots of activities and shops. Bathroom was not properly cleaned on arrival. :(
I liked that it was in the center of all the action and right by the beach
The location is acceptable and very close to the beach. Depending on where your room is located you might be impacted by the pool activity and noise. I didn't like the fact that you get a room rate online, but when you arrive there are extra fees (Resort Fee $30.00 a day, and if you valet park a vehicle, it is $37.00 a day). The fees are not necessarily hidden, they are just not posted on the daily rate schedule. You find out when you are checking in. I have stayed in Honolulu many times and these fees are normal for most of the hotels. Hence, it would be better to show all of the rates and fees that are associated with your stay, so that you can make an intelligent choice in your selection of a hotel,
Terrific location, terrific service
Close to beach and multiple shops and dining. Rooms could use microwave
Das Hotel ist modern eingerichtet und ist sauber. Das Personal ist sehr freundlich und hilfsbereit. Die Lage ist gut. Frühstück ist nicht inbegriffen.
Lage, Strandnaehe Zimmer war klein, abgewohnt und teilweise schmutzig
I like ocean view from my balcony the building so old, carpet stinks, dishes are not clean
accesibility to the beach and shoppingcenters. internet access, if you can install a wifi that will be a very good marketing point for the hotel.
It had free breakfast. The hallway leading up to the room smells.
nothing special... no free internet in the lobby
The room was large enough for 3 girls. And the free coffee was great. I found 2 cockroaches during my stay...yuck!
I was in for one evening/night only and left early the next morning. I liked the room package with the kitchenette. The only problem was that the drain in the bathtub leaked making it difficult to take a sitdown bath.
Tolles Preis/Leistungsverhältnis. Tolles Personal. alles ist ganz in der Nähe. Keine Beschwerden.
Die Zimmer sind sehr groß, gut ausgestattet und sehr ruhig. Blick auf den Golfplatz super! Mitarbeiter freundlich und hilfsbereit.
This guest did not leave comments about this hotel.
staff kindness If there was korean staff, It would be better.
Beach access is exellent. They charge you for everything
It's so close to the beach. And the ShoreBird, located at the lobby, is perfect place to have dinner in this area. Not really.
The only two things I like about the hotel are the location and the room space. The front desk/check in staff (well, at least the person who helped me checked in) is rude. Pay a lot extra than we have paid already.
check in was a breeze. staff was very good
The staff was friendly beyond expectation. Not only did they give me a good room, they brought up cookies and a free Hawaiian CD to my room after I checked in. The location was great. You can walk to every where in Waikiki. the breakfast buffet was great! Because of the wind, the sliding doors rattled at night. it was a bit annoying. The beach isn't the best. the sand was coarse and had rocks once you enter the water. Fortunately, the beach in front of Hilton is great and its right next door.
check-in process -
Location is excellent right on the beach. They have a shuttle now for guests that makes a loop of honolulu and another towards Diamond Head with discounts on museums, great plus. We stay at this hotel once or twice a year and always get a room over the pool area. That didn't happen this year.
Location Check-in took WAY too long, even with four attendants working.
Nice Hotel, room was comfortable. Security was good. I have no problems with this hotel.
Location, service, size of room, amenities. Maid service would not care for room until at least 2pm. There was some sort of unknown, brown substance wedged between two sections of the toilet that caused the bathroom to have a foul odor in our room.
Die sehr zentrale Lage und die persönliche und freundliche Atmosphäre Aufgrund der Lage ist die Lautstärke im Zimmer etwas zu hoch (auch nachts)
der überaus freundliche Empfang durch Miss June. Die umgehende Reservierung für einen zweiten Zeitraum, die Möglichkeit der Kofferaufbewahrung
Freundliche Begrüssung, kompetente Bedienung, gepflegte und stillvolle Bekleidung, gute Lage, schönes Zimmer, unkomplizierte und sachliche Erledigungsformen. Wir wollten an der Rezeption das Schuttle Bus zum Flughafen bestellen, es wurde uns abgeraten?!?! Taxi ist besser, wurde gesagt. So haben wir Taxi zum Flughafen bestellt. Es war aber nicht da! Es hat uns fast grosse Schwierigkeiten verursacht und es hat uns gar nicht gefallen!
zentrale Lage, early Checkin schmutziges Bad, was jedoch sofort behoben wurde, als wir dies meldeten
Wir hatten uns bei weitem keinen so guten Standard vorgestellt und wurden sehr positiv überrascht - alles hat suuuper gepasst, die Betten waren weich und sauber - wenn wir wieder nach Honolulu kommen, dann sicher wieder in's Park Shore Waikiki. Nein
gute Lage und ein Star-bucks direkt an der Ecke. Personal unfreundlich,Zimmer schmuddelig und abgewohnt,
Schöne Aussicht, Sauberkeit, freundliches Personal
wir hatten in der 26.etage eine grandiose aussicht auf den ozean und waren sowohl für shoppen als auch den strand sehr günstig gelegen. es gab für 40 etagen nur zwei aufzüge, von denen einer eine komplette woche ausgefallen ist, sodass wartezeiten von 5-10 minuten für eine aufzug-fahrt keine seltenheit waren.
Freundlichkeit der Mitarbeiter Parkhaus ist etwas enTfernt
Die freundlichen und allzeit hilfsbereiten Mitarbeiter sowie die gute Lage des Hotels. Ganz in der Naehe waren ein grosses Shopping Center (Ala Moana) sowie der Strand mit einer Lagune der Stadt Honolulu. Leider war ich dort, bevor die "Pest Control" ihre Arbeit verrichtet hatte: so musste ich beim Einschalten des Lichts immer wieder 2-3 Schaben (Cock Roaches!) vernichten, was mich aber nicht weiter stoerte.
zentrale Lage, Meerblick aus dem 31. Stock kein Föhn vorhanden, Einrichtung ist recht abgewohnt, kleines Frühstück nur 30 min verfügbar - aber besser als nichts
Sehr zentrale Lage.