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Tolle Aussicht und freundliche Angestellte. Etwas teuer.
Überfüllt, nicht genug Personal, nicht genügend Platz und Sitzgelegenheiten für die Menge an Leuten, die das Hotel beherbergt, jede Menge Baustellen, kein erholsamer Aufenthalt - ich bin froh, dass wir nur für eine Nacht hier waren.
Komfortable Zimmer. Es gibt viel zu tun vor Ort, inklusive Restaurants, Schwimmen (Swimming Pools und Strand), die Geschäfte und es gibt auch Ausflüge.
Feuerwerk. Die Lage am Strand. Zugang zu 4 schönen Pools. Reihe von Geschäften und Restaurants. veraltete Zimmer. Hinfällige Wände/Farbe Armaturen. Fehlende Möbel in meinem Zimmer? Fahrstühle wirklich alt.
Das Meer. Das Personal ist nicht sehr freundlich und nicht gut informiert. übermäßig teuer.
Die beste Lage und der beste Strand in Waikiki. Die beste Pool Terrasse mit Blick auf den Sonnenuntergang und das Feuerwerk.
Das Zimmer im Tapa Tower hat uns sehr gut gefallen. Und die Läden in dem Dorf, die Lage zum Strand, die Lagune, etc, waren alle Teil eines tollen Urlaubspaketes. Toller Ort in Honolulu Wir waren nur 1,5 Tage in Honolulu, hauptsächlich um Pearl Harbor zu besuchen, so dass wir kaum im Hilton Village waren. Schade! Wenn man nicht alles in der Anlage nutzt, ist es vielleicht etwas teuer.
Die Hotel Annehmlichkeiten sind unglaublich gut, mit vielen Geschäften, Cafes, Pools und Restaurants. Das Hotel liegt am besten Strand in Waikiki - viele der anderen Hotels haben nur einen kleinen Teil des Strands. Die Aussicht ist unglaublich. Ich fand es außerdem gut, dass man eigene Strandliegen und Schirme mitbringen konnte, anstatt diese jeden Tag zu mieten. Es gibt keinen Zimmerservice.
Sehr schönes und komfortables Hotel. Außergewöhnlich gutes Personal! Über dieses Hotel kann ich nichts negatives sagen.
Die offene Gestaltung war sehr schön. Die Aussicht war unglaublich, eine wunderschöne Aussicht aufs Meer. Uns haben die Läden und die praktische Lage besonders gut gefallen. Unser erstes Zimmer war nicht sehr schön. Könnte mal modernisiert werden und die Aussicht und das Ambiente waren schrecklich. Aber sie haben uns ohne Probleme ein Upgrade für ein viel besseres Zimmer gegeben.
Uns gefiel unser Zimmer mit Meerblick im Tapa Gebäude. Der Strand war sehr schön. Hotel Resort Gebühr $ 30/Nacht
The pool is really nice! The rooms were luxurious and the staff were very helpful. It's close to the beach, but not on it. The TV's need an upgrade. It would have been nice if the pool was open later. We watched people swim from our balcony at another hotel while ours was closed.
Staff was very professional and catered to every need View is slightly obstructed below the 17th floor but still has amazing sunsets, everything else was perfect
very comfortable yet stylish. welcoming shell lei warmed my heart at the check in. simple but well designed kitchen made me want to stay longer and enjoy cooking. the pancakes i ordered for a breakfast at the cafe at the lobby was pretty salty. i was not familiar with pancakes being salty...
The hotel was extraoridnarily clean and you hardly ever saw the staff; but should you need someone of something they were there very quickly to assist the concierge was perfection and the bell captains were super helpful...This hotel made our honeymoon fabulous everything was perfect
The style of the hotel was very chic and contemporary. Nice quality and style. The staff are very friendly but need more training. The service was clumsy - not 5 star quality. I was told that this was Honolulu and to drink tap water when I asked about bottled water for our room. I had to keep asking for bottled water, which is complimentary, but forgotten in our room more than twice. My other requests (bath products, champagne in room on arrival) were not carried out accurately. They didn't refill the bath products and when they did the turn down service, they removed the dirty bath mat but did not replace it. We often stay at the Mandarin in Tokyo where the service is simply perfect. Lots of kids in the pool which I didn't expect but at least all of the parents were extremely attentive and polite to us.
Love it. Honolulu is known for old resorts and hotels. Modern's building isnt really new, however, all the internals have been renovated so that it feels "modern". Great stay for young hip couples. Parking is a little expensive. $35 and they charge you everything you get your car in and out. Other than that, we had an awesome experience.
Beautiful hotel. Study bar is nice with good cocktails, rooms are nice and housekeeping is good. Difficult to find space at pools and they don't have chairs on the beach. During peak times like Christmas / NY it makes it tough to secure space. Service at the restaurant by the pool was very slow. Painfully slow... I would return but challenged to stay there again @ $500/ night unless everything is perfect.
The staff was wonderful and the Mai Tai bar was a great place to sit and watch the sun go down. Rooms were very comfortable This place is expensive, it really helps to be in the mindset that you aren't bargain hunting when you stay here. If you are here in peak season and want to take advantage of beach chair or umbrella rentals you may want to book them before you are onsite.
Excellent location for beach access, shopping and dining.
on the beach They charge for a beach chair 45.00 daily. very crowded at pool and pool is very small.
Location is tops, literally the best part of Waikiki Beach fronts the hotel. Amazing history, second only to the Moana Surfrider. Very romantic, but not much stuff to do for kids. AC in historic wing could be better. Pool is very small. Not sure why families bring kids here, they'd be much happier at one of the bigger resorts (including the Sheraton right next door).
Really good rooms and service. The gym was not good!
Historic, iconic hotel, still the best Nothing
Though we were in the heart of Waikiki, it did not feel like we were anywhere near the hustle and bustle that is the Waikiki of today. It truly felt like a getaway. Service was stellar, the staff was friendly and attentive, the setting and atmosphere can't be beat. You've spoiled us; we can never stay in another Waikiki hotel. TRH is the one for us. Minor gripes about cleanliness. Found a charm and a bobby pin left by previous room occupants, and toilet had a few hairs and spots also from previous occupants.
The hotel itself is quite beautiful. Though there is a very small pool, the pool deck is very comfortable and private. There is a fabulous view of Diamond Head on the beach. It's also not a mega hotel, so the number of people wasn't too overwhelming. The delicious muffins were a very nice touch, as well as the staff attention on the pool deck. Great location. Our room seemed small. There were too many reasons we had to call for help, including repairs to the room and keys not working. All resolved, but annoying. I don't think a hotel of this caliber should be having these kind of problems. The price tag is very steep and I wasn't convinced it was worth it.
Have dreamed of staying at the Royal Hawaiian for many years. The vacation more-than lived up to expectations. The adjacent mall and food court provided entertainment, shopping and reasonable meal choices. Mid-week was peaceful and serene. By the weekend the place was filling up with lots of tourists. Can't believe how many people were in Waikiki in general.
The beach the ambiance Everything else
My girlfriend and I agree that The Royal Hawaiian is our go-to hotel for our stay-cations. We LOVE it there. It's hard to even consider other local hotels. The staff, the facilities, the service, and the way that the hotel feels secluded even though we're in the middle of Waikiki... there's so much to love about this place. This is our second year in a row staying here, and we'll definitely be back. Mahalo to everyone there for continuing to impress us. This space intentionally left blank. :-)
Décor of main hotel was impressive however the waterfront tower that we stayed in was less than impressive. Without the oceanview it would rank average to poor. Pool attendant was rather rude.
I found the hotel itself and the staff and rooms very good. Large tv and a nice little balcony and large bathroom are above average for most hotels. Hotel I found did not match up to the exterior picture and is so very different from the other local Hilton. It is away from the beach and in a busy road traffic area away from attractions. Ocean view room is from a distance over parking lots and between buildings. In room WiFi is about $10 a day and no buffet breakfast or bathrobe.
Nothing Mac 247
Location. Great business center. No free WiFi
Nothing Room service was inedible, room was tiny, rude staff, further from the beach and activities than expected, overpriced, THE Smallest pool. Additionally when I asked where the pool was the concierge replied "the pool is for guests only" assuming I just wandered off the street or something. Overall just rough stay. Definitely would not recommend.
Only stayed one night and spent most of our time out, as you might imagine......but the time we did spend in the hotel was great.....the staff and facilities were excellent!!! Would definitely refer you to a friend.......
Room was clean and fresh. Liked the available beach towels and the children enjoyed the pool in the evening. one block to the beach. Friendly and helpful staff. Resturant was ok, typical of hotel restaurants, would recommend going out for better food. Good for family in need of quick food. Breakfast pancakes are huge for one child (adult menu). Found free wifi slow, not much faster when we paid for 24 hours.....
Only a block from Waikiki Beach. Nice clean hotel with friendly staff. The swimming pool did not look very clean.
Valet parking only. Also it just wasn't anything close to what I was expecting when I booked a four star hotel.
room service was pricy and was not great only complaint 200 bucks was only worth 30
Hotel is two short blocks away from Waikiki Beach. Very convenient location. Only specific complaint was the lack of sound proofing. We were on a low floor and heard all the street noise as well as noise from surrounding rooms.
Loved the staff, very friendly. Location was conducive to getting around Waikiki, and picking up buses around town. Zip car located across the street. Great views on either side of the hotel. Free continental breakfast and internet were very nice plusses. Gym is pretty lackluster. Not the worst I've seen, but, could have been better. Though, they did say new equipment was incoming, so, may be better now. Wifi was a little spotty in the guest rooms.
We can only say wonderful things about the Halakulani Hotel. It is beautiful: from the rooms to the gardens, to the wall-less reception desk, and common areas. The food in the restaurant, The House Without A Key, and room service were superb. From our room it appeared the waves were breaking under the hotel. What a georgeous optical illusion. But...the best part was the people and the service they provided. We were always greeted warmly and our name was always used. Every question was answered. For example, we admired a flower in the garden and asked what was its name at the concierge desk. Flora is certainly not their specialty and they appologized for their ignorance. About an hour later we receive a knock on our door and the anser was delivered in a folder with a 10 page print out on the flower in question. We loved the little gift left for us each night after room service turned down or bed and the welcoming gift when we arrived of the chocolates and fresh fruit. I hav...
The reviews I've read did not do it sufficient justice.... This Impeccable, immaculate, unique facility with it's extremely extraordinary, phenomenal hosting was superb. I recommend this place to every and any one who wants quality....7 stars and two thumbs up :I)
We stayed from Friday to Monday and it was the perfect setting for relaxing and being treated well. We spent most of our time on the lanai so that we could soak up the Diamond Head and ocean view. The nightly music at House Without A Key was audible from there as well. We love everything about Halekulani!!!
Beautiful hotel, excellent location. Would definitely recommend Halekulani for luxury and vip service.
Great to get away from it all and have the satisfaction of beingm taken care of at all times, moose mcgilicuddy's is a great palse to relax of lewers St.
A beautiful hotel situated right on the ocean. The views of the water and Diamond Head are fantastic, and the proximity to restaurants, shops and other things to do is terrific. If you just want to lounge by the pool, the chairs are very comfortable and the staff incredibly helpful. The service overall is simply out of this world. They can help with any kind of arrangement, from rental cars to running and hiking options. The rooms are beautiful and sitting out on the patio was a great way to end the day. We absolutely loved our stay in paradise!
We stayed for 7 night's this Aug 2009 it was one of the best places we have stayed at .The service is top notch and the people really care about your satisfaction while your there. The buffet in the morning is a can't miss great food and service. We are already planing our return trip in the very near future. We also booked a privite island tour while we were there through the hotel and it was fantastic . We went to places you would not normally see through a regular circle island tour this is one I would recommened to everyone if you can afford it!! Anthony was our driver and he shared the island culture and some hidden places on the island it was great we were out for over 6 hour's and saw the entire island. Be prepaired it is expensive but if you want the best you have to pay for it. Enjoy!!
Aloha, We stayed at the Halekulani for a week in January 2009. The service was consistently excellent. Wait staff, bell boys, concierge, maids, room service - every single employee we encountered went way above and beyond to make sure our needs were met, and then some. That said, the hotel rooms and furnishings were something of a disappointment. The decor seemed tired and worn, and even the mid-range rooms were small. On the whole, the hotel interior seemed to have seen better days, and would not compare favorably to hotels on the mainland at less than half the price. Still, the service and the food made up for that deficiency, so we still felt like we got our money's worth. We would absolutely return to the Halekulani, were we to visit Oahu again. However, our next visit to Hawaii will probably be to one of the other islands, simply because the town and its architecture, like the Halekulani's interior, seem to hold on to their glory days of the 60's and 70's, maybe through inerti...
Breakfast buffet is a little poor considering its cost $30 per person
the staff know us by our last names and they are very friendly and professional. Ture aloha spirit. When I asked for hot water the first day, the second day they gave me an electric pot so that I can hot water anytime. Excellent in attending to details and very sensitive to guess' needs. It's pricy, but you will feel like a king staying there. Excellent location but not noisy. The room is spacious and the amenities are top of the class. I even ran into a few movie stars there.
This is an amazing hotel. Georgeous, and classical all at the same time. If you can't afford to stay there, at least stop by and have a cocktail at sunset!
Nice location and only steps to beach!! Lots of activities and shops. Bathroom was not properly cleaned on arrival. :(
Location, Bar and restaurants, hotel layout. Parking and resort fee add over $60/day.
Closeness to the beach When we arrived to our room, the city view was a view of the parking garage, actual a parked car was about 3 feet from our window. It was NOT a city view which I booked. When we called the front desk, we were advised they were completely booked and had no rooms available elsewhere. (We looked online and it did indicate there were rooms available for the night in a better location.) We were told we would be upgraded to a partial ocean view, but not until the next night. Also, there is an additional $30 charge per night for staying at that location, we were not advised of that until we were checking in. We also had to pay an additional $47 per day for valet parking which we also were not advised of until we checked in. The rooms are run down and carpets are old. In the high traffic areas the carpet had creases in spots, enough to cause us to trip. We had a negative encounter with one of your valets, we lost the valet ticket that was on the key, when we returned, they made a big deal of it, told us that we should have kept it on the key ring. Not good customer service especially after charging $47 per day!!!. This is a Marriott Resort and we booked it because of the name and our expectations were not even remotely met... Marriott should evaluate this location, both the desperate need of renovation and some of the customer service. If it's not going to be renovated soon, then charging appropriate hotel/motel rates and advertise appropriately.
I enjoyed checking out of this hotel and telling them how I felt about our stay I liked none of this experience
Close to beach and multiple shops and dining. Rooms could use microwave
I liked that it was in the center of all the action and right by the beach
From the moment I checked in, I received excellent service. Richard was the gentlemen who checked me in, offered top-notch service, gave me a wonderful room, made me feel valued for being an Elite Marriott Rewards member, thoroughly explained the Resort Fee and Package. I enjoyed my time there and wish I was there longer. They did charge me for valet parking when I only used guest parking. I had to get that corrected.
The hotel is great. It is clean with a friendly staff and located very conveniently. My only complaint and my warning for folks booking here would be that the price is definitely not what you see. I booked my rooms on Kayak and paid in full at booking. When I got to the hotel I was told that there was a $30/ day + tax charge for staying in the hotel. To self park in the hotel parking garage is $35/day or you can valet park for $37/day. The additional $65+/day adds up quickly. Just a heads up. Otherwise the hotel was lovely.
The location is acceptable and very close to the beach. Depending on where your room is located you might be impacted by the pool activity and noise. I didn't like the fact that you get a room rate online, but when you arrive there are extra fees (Resort Fee $30.00 a day, and if you valet park a vehicle, it is $37.00 a day). The fees are not necessarily hidden, they are just not posted on the daily rate schedule. You find out when you are checking in. I have stayed in Honolulu many times and these fees are normal for most of the hotels. Hence, it would be better to show all of the rates and fees that are associated with your stay, so that you can make an intelligent choice in your selection of a hotel,
Terrific location, terrific service
The dolphin experience! Shopping! Need more buses to shops
Great hotel when traveling with kids. I could eat breakfast and keep an eye on them as they were making sand castles. No beach on Waikiki would be this safe for kids as they're too crowded. The mattress was just awful!
Private beach means it is never overcrowded. Friendly, professional staff. Dolphin Lagoon a must experience for kids. Big, comfortable room with comfortable bed, nice bath amenities. All toilets have a bidet, which is a nice surprise. Beautiful grounds and atmosphere. Above average humidity for this time of year. We were told it was due to the El Nino from winter. Small pool (and number of chaise lounges) that can get crowded quickly. Food from the Seaside Grill and Plumeria is overpriced and okay, at best. Drinks overpriced, but tastes great.
Perfect facility for people who do not want to stay in Waikiki
Kahala is located close enough to the city action yet far enough away where it's remote. Though the pool area was relatively small, it was never crowed. The dolphin lagoon and sea turtle exhibit was quite amazing. Beach was also gorgeous and calm. No complaints about the Kahala. Would definitely visit again. Wish there was good snorkeling right around there but that's asking for too much!!
The staff and growns are amazing The dolidpin and turtle tanks, way to small for them to live
It was an amazing holiday, the staff were so friendly & welcoming. The room well laid out & everything extemely comfortable. The restaurants we tried were exceptional.
No doubt, the best place to stay around the Diamond Head; dolphins living just next to the swimming pool being one of the unique "staffs" of the stay.
The bathroom had a bidet! Noise, overpriced, busy, the shops on site staffing was unfriendly, too service food was horrible and they only serve till pm
I liked everything. The room was beautiful, the view was spatscular and the staff was always friendly. I did not plan on all the hotel and parking fees and the front desk was able to work with me by signing me up for the club membership and giving me a military discount. I will deffeintly be coming back and reffering everyone to this Hyatt!
We liked the location on Kalakaua Ave. across from Waikiki beach and walking distance to restaurants, shops and entertainment. The pool is small for the size of the resort but we had the beach so we made it work for ourselves.
It has pretty nice view and close to beach. I booked the room which has king bed and ocean view. But when I visited hotel there was no room of right that. I heard that my wife and I gotta stay 2 single bed inspite of we were in honey-moon. Staff in hotel told me "We do NOT guarantee the room type whatever I booked the room via Kayak." I claimed 3 times but nothing changed. Finally we spent more money($25 per night) to upgrade king-bed room. I wanna say u guys going to stay this hotel "They do NOT guarantee the room type."
Everything That we had to leave so soon haha
I liked the fact that the view for the room we had was pretty comforting. We were able to see the ocean and close to the other shops. It was walking distance from many restaurants and overall me and my other half had a great time. I didn't like the fact that there wasn't a microwave. However there was an alternative to make hot water using their coffee/tea machine. But that's minor compared to some other hotels we've been in.
Nice and clean modern bathroom Beds were just awful and uncomfortable... Spa was not a high value experience
King size bed, quiet/clean room, n location perfect walking distance yo beach n shops
Die Naehe zum Strand. Sehr laute Bauarbeiten an der Strandseite der Aussenanlage. Haben andere Zimmer verlangt und bekommen. Fruehstueck war voelllig ueberteuert und WLAN Internetzugang war kostenpflichtig.
Bevorzugte Lage durekt am Strand. Internetzugang 14 Dollar/24h. Kein W-Lan im Zimmer.
Sehr gut!, insgesamt Top-Lage, Naehe zum Strand und Geschaeften ebenfalls sehr gut, Fruehstuecksbedienungen eher unfreundlich nein
sehr gute lage in waikiki; typisches, grosses hotel nahe Waikiki strand (auf der anderen seite der strasse, näher gehts nicht) und direkt an der flaniermeile am abend; restaurant mit blick auf ein grosses aquarium fahrstühle sind langsam
zentral gelegen, funtionell, modern, sehr gut ausgestattet, sehr gutes preis-leistungsverhältnis nein
Room, View, Staff, very comfortabel and quiet, good place directly at the waikiki beach Old Tennis Court and extra charge
Gefallen hat uns vor allem die herausragende Lage in der Nähe des Beach-Parks am Waikiki Strand. Toll war auch die Grillabende im Aloha Cafe. Es gabe eine kurze Debatte über den Begriff "Oceanview". Wir konnten aber sofort und unbürokratisch in das Zimmer mit dem schöneren Ausblick wechseln.
Am besten ist die exzellente Lage direkt in Waikiki. Für den Preis gibts nichts zu meckern.
Its location was excellent - easy walking distance to key city attractions
Staff is super friendly. Suites are roomy and having separate living room is convenient when partner wants to rest. Market street shopping and numerous restaurants are right out the door of hotel. Beach and other resorts are across the street. We have stayed here six times and will return again.
Courtesy room to be used after you check out (30 minutes on a first come first serve basis). Large and comfortable room. Service from Staff was outstanding. Daily parking fee, breakfast was just OK. Slow and small elevators.
Das Hotel ist modern eingerichtet und ist sauber. Das Personal ist sehr freundlich und hilfsbereit. Die Lage ist gut. Frühstück ist nicht inbegriffen.
Lage, Strandnaehe Zimmer war klein, abgewohnt und teilweise schmutzig