Hotels in Ala Moana - Honolulu

Positiv:: Das Zimmer war schön, benötigt bessere Beleuchtung.

Negativ:: Das Zimmer war dunkel, benötigt helle Beleuchtung. Die Zimmer sind renovierungsbedürftig, sie zeigen Altersspuren.

Positiv:: Ganz in der Nähe zum Ala Moana Einkaufszentrum und sehr saubere Zimmer

Negativ:: Die Zimmer waren etwas klein, wenn man es so anschaut. Es ist perfekt für 1 Person, aber wahrscheinlich nicht für 2 Personen

Positiv:: Tolles Personal. Tolle Lage.

Negativ:: Ich kann wirklich nichts.

Positiv:: Sauberes, modernes Hotel

Negativ:: Vom Waikiki Beach entfernt

Positiv:: Sehr praktisch beim Ala Moana Einkaufszentrum

Negativ:: superklein Zimmer. Nicht einmal einen Stuhl.

Positiv:: Bed was comfy and $10 Starbuck giftcard.

Negativ:: Room felt really small.

Positiv:: Die Lage des Hotels. Über ein Skywalk kann man in das Ala Moana Center gehen. Diverse Einkaufsmöglichkeiten.

Positiv:: Friendly helpful staff. Fantastic Location for Ala Moana mall, hotel has a bridge from level 2 directly to the mall. Super clean room, great air conditioning and comfortable bed and furnishings, king bed was huge. Hotel gave me a Starbucks gift card at check in which was nice. Shops in hotel lobby for all essentials were very reasonably priced.

Negativ:: Water pressure was a little low for me but I had this issue at other hotels too so I think it is just the Island.

Positiv:: gteat location...nice facilities

Negativ:: old room...needs updating

Positiv:: The location was perfect.

Positiv:: Personal war sehr nett und zuvorkommend. Aussicht war top; Meerblick.

Negativ:: Die Lage ist nicht der Hit.

Positiv:: Location

Negativ:: Bigger room

Positiv:: Die Lage des Hotels ist gut und es steht ein Parkhaus (gegen Gebühr) zur Verfügung. Einkaufsmöglichkeiten, Ala Moana Beach Park und Waikiki sind in wenigen Minuten zu Fuß erreichbar.

Negativ:: WLAN im Zimmer sehr langsam, in der Lobby garnicht verfügbar.

Positiv:: Close to shopping and restaurants

Positiv:: Everything

Negativ:: There was nothing to not like

Positiv:: Prime location, very convenient. Bed was comfortable. WiFi worked just fine.

Negativ:: Room was a little small, but still acceptable.

Positiv:: Rooms were excellent. As for food/beverage Ala Moana Shopping center is right there.

Positiv:: Täglicher Reinigungsservice!

Positiv:: The 5th floor was great and we were able to go out anytime we needed. The towels, sheets and air conditioning were great.

Negativ:: The room looked like it didn't have a deep clean. Room#547. There was dust around the glasses on the shelf. I found a receipt and a comb just under the under the bed from a prior guest. Two outlets were loose(when you try to plug something in, it falls out), the one for the coffee maker/microwave and the outlet next to bed on the lanai side.

Positiv:: Close to malls, restaurants, etc.

Negativ:: Bad service. Rooms not clean.

Negativ:: Using LSI. Stayed here several times not using them.

Positiv:: I’m always a fan of staying at this hotel.

Negativ:: I was not aware that this is a separately managed unit, which was disappointing at the hotel staff is always really great during our past stays. I didn’t get the 2 beds as I requested. Our fridge also turned off during our first night and we had to throw away all our cold items and use all our towels to wipe up the water that melted from the freezer. It took 2 days for them to send someone to replace our towels. I’ll be booking directly with the hotel next time.

Positiv:: Great location and convenience

Negativ:: No housekeeping everyday due to room was reserved through a vendor other than the hotel but wasn’t disclosed in the initial reservation.

Positiv:: We were not offered any breakfast. The hotel was nice. We enjoyed the lobby (Starbucks, stores) and the pool. Parking at the mall and the skybridge was convenient for my sister who lives in Honolulu.

Negativ:: We had no air conditioning for the first 2 nights. We called to address this about 30 minutes after arriving from our 13 hour trip. We were told it would be fixed the next morning. No one was able to make it that day, so it was fixed the following morning. We received an email enroute to Hawaii that explained that our rate did not include housekeeping. The fact that housekeeping was not included should have been clearly explained upon booking. I did not understand how that would work. It was explained on a hard -copy in our room. Until that time I was a bit upset about trying to make a cheap hotel towel work for an entire week. After the air was fixed LSI did inform us that we would receive complimentary daily housekeeping as a way to apologize for the inconvenience. This was nice and appropriate, however, they did not show up on July 13,2019 ( 2 days prior to our departure date). There was a mentally ill man who stood outside our balcony (23 stories down) every evening and late into the night screaming obscenities. Except for once, when someone called the police, and they came, and he left until the next evening. The room was basically dirty upon our arrival, smears on the painted wall and dust accumulated on the walls near the ceiling. The kind of things that should be taken care of between guests.

Negativ:: Didn’t know we wouldn’t have any service unless requested during daytime hours. Not run by hotel

Positiv:: Nothing - confirmation number from kayak not processes by Lsi, no reservation upon arrival . Had to book my own room with the hotel at twice the price.

Negativ:: Not using or recommending Lsi resorts to friends

Negativ:: Cleanliness of room turned me off to how LSI runs their business. Left over food wrapper from previous occupants, debris on tile floor, hair in sink, and filthy light switches and telephone. I was charged the full amount of my stay $500+ even though I was not happy with the room. I offered to pay a cancellation fee but was told by customer service that my credit card had been charged for the whole stay and no refund.

Positiv:: The Ala Moana is a fine facility. Lsi stinks.

Negativ:: Lsi will tell you only after your cancellation that you need to pay to have the room cleaned. After checking in, I found the bathroom sink and tub untouched from the last occupants.

Positiv:: The pool was great, so were the Bell hops, locations was as expected if not a little better

Negativ:: The room was below the level I would expect cleanliness was terrible: there were hairs on the sink, floor and in the ceiling the room was very noisy from outside so we could not have the window open at night and the air conditioning kept switching off at night. there was no facility to boil water for a cup of tea, only one full size pillow, one cup and no plates or cutlery. Not even a corkscrew to open a bottle of wine... And not enough towels for our stay. The actual maintenance of the room had clearly been let go as well Would never use LSI again this was clearly a mistake as i was not fully aware that we were booking separately from the Hotel this meant they any issues we had to call an external number to talk to a representative instead of asking housekeeping or reception.

Positiv:: Wir frühstückten nicht im Hotel, da wir uns jeden Morgen auf die Socken machten, um die Insel zu erkunden. Wir genossen den feinen hawaiianischen Kaffee, den wir selber im Zimmer aufbrühen konnten. Die Betten waren bequem; da wir nachts etwas froren, wurden uns sofort zusätzliche Decken gebracht.

Negativ:: Wir fühlten uns rundum wohl im Ala Moana - es gibt nichts, was uns missfallen hätte.