Hilton Dallas Lincoln Centre

Nice but not clean and unfriendly

Positiv: The room itself was nice and we did get an upgrade to a suite.

Negativ: The room wasn't totally clean. Dried soda on counter in kitchenette when we arrived-maids didn't even clean it when I left a note! Dried silly string in pictures and ceiling. Broken furniture. Disappointing. None of the staff smiles or even seems to welcome you at all. Plus--had to pay $17/night for parking garage across the street.

Negativ: I wasn't recognized as a gold member until day 3 of my stay. Subsequently was informed I could not receive Executive Lounge access because I did not book through the proper channels, but was told they'd let it "slide". Housekeeping cleaning rags were left in my room.

Positiv: Over all hotel is nice, near the mall.

Negativ: Staff wasn't very friendly .

Outdated and dirty

Positiv: Pros: friendly staff, good location, punctual valet, nice bar.

Negativ: Cons: dirty bathrooms with dirt in bathtub, used soap bar still in shower, carpet felt dirty, extremely outdated furniture (felt like I was in a cheap Vegas hotel), bug crawled on me during sleeping, no breakfast included, have to pay for Internet and parking.

Positiv: Beautiful looking building. Nice looking lobby, bar, and front desk. Good location for shopping.

Negativ: Rooms outdated. Have to pay for parking, internet, breakfast. Short on the number of towels that you get. Tub had mold around it.