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The pillows were mush and way too soft. There was noise; but when I called the desk, Michelle came and addressed the complaints. The air conditioner was blowing - even though I put the heater on 78. And the system itself, clanked and banged all night, making it hard to fall asleep.
The third-story room we were in with our toddlers had a broken window that opened easily and did not have a screen. I was fearful the entire time that our kids would fall out the window. The management didn't seem take my concern seriously. They also charged me an "incidentals" fee, even though the room was entirely pre-paid, and didn't tell me about it. When i asked about it upon checkout, I was told it should be refunded in about a week. We're on a tight budget and that $70 charge meant our groceries would have to wait.
Asked for a cot to be set up while we were out at the Patriots game. Came back to room to find cot leaning against wall. I put it down to find sheets that we left were entirely the wrong size. Called down, at 2am, to get a comforter or blanket, which wasn't left, and they brought a fitted mattress pad for the wrong sized bed, but no comforter. Slept sparingly then found they cared me$20 for the cot. Also the hotel is under renovation so we woke at 7am on a Sunday to the sound of workers in the hallway! Overall nightmare stay.
Under Construction does not mean renovated
liked the location. peaceful town.
I was very dissatisfied. When I arrived to the room was under construction but I was told it was "newly renovated". The room had a wet and moldy odor to it like water was sitting in there. The ceiling vent had no cover and the air condition was not working properly which caused my stay to be very uncomfortable . When I called the desk to address the issue they did not respond. not happy with this stay which is a shame because it is a very nice location.
Service was very good.
Weather....not your fault
The food prices at the Café were too expensive.
Best value for the money
The Hilton/Dedham was a pleasant surprise for the money. It was very comfortable from the moment I checked-in. The staff were very very professional and helpful. The room was clean and welcoming.
Just down the street from Legacy place...
pool was great, nice and warm.
Easy highway access
Older bathroom. Could have been cleaner.
clean efficient hotel
There was a loud wedding party. Couldn't fall asleep till ~ midnight because of yelling and screaming. Hotel staff didn't do anything.
Love the restaurants for both breakfast and lunch so we had no need to go into town for meals.
Only issue was that the sign on the neighboring building made us walk into the wrong office at first. If a road sign could just be placed in that parking lot I think it would help a lot of people.
Hilton Boston/Dedham in Dedham ist nur 1,6 km von Legacy Place und 20,3 km von Gillette Stadium entfernt. Zum Angebot gehören ein Businesscenter, ein Limousinenservice und ein Express-Check-in. Wenn Sie eine Veranstaltung in Dedham planen, ist dieses Hotel eine gute Wahl, denn zu den 12000 Quadratfuß (1115 Quadratmeter) großen Veranstaltungsräumlichkeiten zählen Einrichtungen wie: Konferenzzentrum. Ein Abholservice vom Bahnhof wird kostenlos angeboten. Außerdem findet sich Folgendes vor Ort: Parken ohne Service (kostenlos).
basierend auf 388 Bewertungen
Die Stornierungsbedingungen hängen vom Zimmertyp und Anbieter ab.
Hilton Boston/Dedham hat die folgenden Maßnahmen eingeführt:
Tägliche Reinigung, erhöhte Verfügbarkeit von Desinfektionsprodukten.
Lobbys mit Abstandshaltern.
Reduzierter Kontakt mit Hotelangestellten und anderen Gästen.