Hotels in Diplomatic Area - Doha

Positiv:: Das Personal ist super freundlich bei Ankunft. Ich habe sogar ein Upgrade bekommen! der Concierge organisierte meinen Hotel-Transport und einen Frisör-Termin für mich. Beides verlief reibungslos. Das Frühstücksbuffet war unglaublich! Ich habe auch den Fitnessraum am Morgen besucht. Sehr geräumig, sauber und viele Geräten und Gewichte zur Auswahl!

Positiv:: Modern, super clean & comfortable

Negativ:: The billing system, the hotel is using pre-authorization on Credit Card without notifying the customer.

Positiv:: Good for a mix of work and play

Positiv:: Äußerst freundliches Personal in allen Bereichen (vor allem Empfang). Tolle moderne Suiten mit gut ausgestattetem Arbeitsplatz, Lounge-Ecke mit Panoramaaussicht, Kaffeemaschine und reichhaltiger Bar, toller Schlafbereich mit großem Bad. Sehr gutes Asiatisches Restaurant im ersten Stock ( Spice Market ).

Negativ:: Nichts, da alles mindestens sehr gut war....

Positiv:: The rooms are great and spacious, the bed is very comfortable and you can find all kind of amenities in the room. Breakfast is delicious and the staff are very friendly.

Positiv:: Every thing

Negativ:: Shisha lounge time is bad

Positiv:: Good design, good restaurant, cafe and bars. Nice staff.

Negativ:: Nothing l

Positiv:: Interior finishes

Negativ:: Mixbar and phone calls outside being outrageously expensive for no valid reason

Positiv:: Sehr freundlich unter ausgezeichneter Service

Negativ:: Zimmer auf Etage 3.....über der Diskothek.

Positiv:: Very nice hotel and staff

Negativ:: Get a hand held hose for the toilet please!

Positiv:: Large comfortable room with easy to control air conditioning.

Positiv:: nice breakfast

Negativ:: there no indoor swimming pool

Negativ:: Nothing

Positiv:: The staff was very friendly and supportive. The location is great as it’s links to the City Center. We had a great time.

Negativ:: NA

Positiv:: Everything

Negativ:: Nothing

Positiv:: Friendly and accommodating staff.

Negativ:: Just sad that the bathrooms had no bidets

Positiv:: Sehr gute Lage in der West Bay; sehr gutes Frühstücksbuffet; tolles Personal; schöne Poolterasse.

Negativ:: Slow service

Positiv:: Comfortable bed, Lounge access was nice and food served at breakfast was good. Room service was good too.

Negativ:: I found one member of staff was quite rude and condescending. Restauraunts that were advertised as 'All-day' were not - which matters when you're staying with 2 x under 5s.

Positiv:: Excellent experience. Spacious rooms and staffs are very friendly. Enjoyed the pool very much!

Positiv:: Very big room and bathroom Respected my requests Good staff Very easy to go to the mall Good special rate for Marriott bonvoy member for dinner

Negativ:: Bathroom was not super clean Breakfast place we could really smell the cooking Pool smaller than what I expected with the pictures Not so much info in the room about restaurants of the hotel and facilities

Positiv:: Good clean hotel, good staff, linked to a shopping centre which is a bonus if you feel like eating something different to the hotel food. More of a business hotel rather than a family one.

Negativ:: The Hotel has switched over from being Shangri la to JW Marriott and in the process lost my executive membership which was annoying

Positiv:: Everything is perfect

Positiv:: Cleanliness and staff attitude

Negativ:: Little expensive

Positiv:: The check in and the check out time was very flexible and the rooms were big and luxirious.

Positiv:: Pool.

Negativ:: Pool service and room service staff.

Positiv:: The quality if the room was very good. The restaurant in the lobby is also very nice. The pool of the accommodation is very nice and big enough.

Negativ:: The internet connection is cutting all the time. The staff is not good. They don’t know what they have to do. The served food at the pool was catastrophic. We found a paper napkins but they didn’t accept. The guy at the pool bar whose name is Rubby was the best. Further the hotel manager Mr. Samir solved the problem very well helped us with the issues that we sre confronted.

Positiv:: Sehr sauber, ausreichendes Frühstück, freundliches Personal. Besonders Yamen war immer hilfsbereit. Das Hotel kann ich nur weiter empfehlen.

Positiv:: The staff were exceptional

Negativ:: Everything was perfect

Positiv:: Frühstück war sehr gut. Poolanlage sehr schön. Insgesamt super sauber.

Negativ:: Betten und auch Polster waren für mich zu hart. Ist aber eine rein persönliche Empfindung.

Positiv:: everything

Negativ:: nothing

Positiv:: Es gibt viele Bars Swimming Pool Die Ansicht von dem Hotel, man kann schwimmen

Negativ:: Alles war gut

Positiv:: Beach and pool were good especially in this heat.

Negativ:: Staff were horrible. Front desk at check in insisted for passport even though I am a doha resident coming for a one day staycation for which i usually use my qid only. Until the manager stepped in and said qid is fine. Staff by the pool didnt bring us the menu til after i asked 3 times. Housekeeping was so rude he did not want to clean the room because we were checking out. I told him to atleast clean the bathroom he said no he will clean it one time when we leave, for the next guests who occupy the room.

Negativ:: Sehr geehrte Damen und Herren, wie seit mehreren Wochen nun versucht bei Ihnen eine Antwort zu bekommen - vergeblich bis auf 3 Alibi Rückrufe mit Versprechungen :-( - nun nochmal den Sachverhalt: Wir haben das Hilton in Doha bei Ihnen gebucht und komplett mit der Kreditkarte am 21.09.2018 mit einem Gesamtpreis von QAR 8.755 (€ 2.080,15) bezahlt. Lt. Ihnen vorliegender Rechnung und einem wirklich unangenehmen check- out wurden uns nun weitere QAR 305,90 unrechtmäßig abgebucht. WIR HABEN DEN VOLLEN!!!! BETRAG bezahlt!!!!!!!!!!!!!!!!!!!! Die Begründung lautete lt. Hotel dass „booking.com“ nicht den gesamten Betrag bezahlt hat. Lt. anhängender Rechnung 4.462,50 + 3.988,50 = gesamt QAR 8.451 (also um den Differenzbetrag zu wenig). Da wir aber den gesamten Preis bereits an Ihr Unternehmen beglichen habe erwarte ich um Rückbuchung auf die Ihnen bekannte Kreditkarte innerhalb der nächsten Woche. EINE RÜCKMELDUNG HÄTTEN WIR NUN SCHON MAL ERWARTET! WIR SIND NICHT BEREIT AUCH NOCH DIE PROVISION VON BOOKING.COM ZUSÄTZLICH ZU BEZAHLEN. Anmerken möchte ich hier noch, dass dieser Vorgang doch einiges Erstaunen bei uns ausgelöst hat, da wir in den letzten Jahren eine Vielzahl von Reisen und Übernachtung bei „booking.com“ gebucht haben und dies bisher auch zu unserer vollsten Zufriedenheit ablief. Natürlich kann dies auch am Hotel Hilton liegen (welches wirklich sehr gut war), die hier einen sehr schlechten Eindruck bei uns hinterlassen haben und wir zukünftig auch nicht mehr buchen werden. Ich warte nun noch bis 17.05.2019 und werde dann den Fall meiner Rechtsschutz Versicherung übergeben. Über eine Rückmeldung würde ich mich freuen, aber ich denke auch diese Mail wird ungelesen bei Ihnen wieder gelöscht !!!!

Positiv:: The staff at Hilton Doha are exceptionally kind and friendly. They’re so helpful and will help with everything.

Positiv:: Pool was good

Negativ:: Staff were average. Room wasn't cleaned until I asked, restaurant staff were glacially slow, as were the pool staff. Just another average Hilton, really.

Positiv:: This was a quick transit of 10 hours, but the staff were so obliging and helpful. The hotel is beautiful and the whole experience was just what we needed.

Positiv:: Helpful staff

Negativ:: Hmm.. mini bar in the room was empty

Positiv:: It's nice hotel I like the view staff food

Negativ:: Little noisy at night at floor 21 outside their is sound like tik tik from the column

Negativ:: The room was smelling bad becoz of the drainage which gave a very unpleasant stay

Positiv:: Nothing

Negativ:: Bad housing keeping, Bad reception treatment, bad valet treatment as I did not have a good car he was shouting and disrespectful.

Positiv:: Lovely pool in shade. That’s why I booked it

Negativ:: Nothing

Positiv:: Great beach

Positiv:: The hotel was clean and I had a great view. The staff was also very quick to help

Negativ:: My AC didn’t work, which in Doha, is a nightmare. My room wouldn’t get cooler than probably 73 degrees Fahrenheit. I called the front desk and they were quick to send a repairman to my room, but he said the AC was working fine. Sleep did not happen that night as it was too hot.

Positiv:: I love how they arranged the bed they surprised me. And we also loved the pool it's very clean.

Negativ:: The receptionist the time we checked in was not so friendly and one of the toilets was clogged and the water overflowed. But in general we had a nice stay.

Negativ:: No blower no toothbruh toothpaste. I booked under my name for my friend but its a stressful.

Positiv:: The sea view, rooms are clean, swimming pool and gym were great

Negativ:: Nil

Positiv:: The apartment really nice and big & it is surrounded by beautiful Westbay view. Staff very friendly. Big kitchen and Big rooms. Feel like home when you are inside the apartment. Since they were fully booked they upgrade us to 2BHK to 3BHK. Which was so lovely.

Negativ:: Very small pool, Only a few lifts working so going up and down will be a nightmare during peak time. Room service not for 24hrs. so if you need something you have to wait for it the next day morning. You need to carry cash for check in as they won't allow to check in without cash deposits.

Positiv:: Location, clean rooms, facilities are good

Negativ:: Nil

Positiv:: We stay for a family bonding, we enjoyed the place, the view, the place was spacious, it was clean, kitchen was equipped and the swimming pool was heated. Staff are nice, specially bellboy.

Negativ:: check-out time takes sometime. elevator mostly not working. swimming pool was crowded, swimming pool timing so early to close. room amenities not prepared( slippers, dental kit, towels) it takes hours to deliver. you can see flies in the reception.

Negativ:: Ooh we didn’t sleep well too much noise and it’s annoying.,it’s like a disco bar besides our rooms

Positiv:: the beds are comfy..

Negativ:: There were no kitchen utensils to be used, no kettle, not enough toilettress provided for 6 persons, no slippers, the service is very slow plus the elevators are not all functioning...

Positiv:: Ausblick traumhaft, inmitten der Skyline. Nähe zum Citycenter u Flughafen nur 20 min entfernt. Zimmer riesig.

Negativ:: Lichtschalter, küchenbereich u Boden könnten sauberer sein. Betten, Handtücher usw aber alles ok u sauber.

Positiv:: The spacious room!

Negativ:: Location

Positiv:: The rooms are clean, comfy beds, service is ol. It was better years ago I dont know maybe its just a common thing thats happening everywhere in the country, not many staff like before. We asked for more bottled water they dont have it anymore. As usual the rooms were super cold, so we had to turn the ac's off. Overall everything is good.