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Staff was very good. Room service excellent and the pools were great. I asked for a taxi to take me to SFO. Instead of a taxi, they had reserved a sedan which was more expensive than a taxi. I thought it was a little bit cheesy. I'm sure that some people want to drive to the airport in a fancier car but they should specify. I asked for a taxi, not a town car.
Wonderful location. Grand old building which has been well maintained. It had been some years since I last stayed there and the place seemed in better shape than it was.
Our oasis on the hill! The Claremont is a special place and I return there whenever I can; the location is central yet private and the staff is friendly, attentive, helpful and genuine. Each staff member, from the housekeeping staff to the manager, smiles and greets guests and is not only ready, but willing, to make your stay enjoyable. When there was an issue at check-in with the room assigned. Frank Flynn quickly and apologetically gave us another room with no question. In chatting with Fracesco (I'm sure I have not spelled his name correctly-my apologies!) in the lobby, we told him we were headed into the city the next day; he not only cautioned us about traffic and crowds in the Golden Gate Park area due to a concert, he recommended alternative areas to visit-and when he saw us a couple of days later, he asked how our trip went! A special shout-out also to Mohammad and Zachary who took care of us for breakfast in the Meritage restaurant-their service standards and guest treatment should be the envy of fine dining establishments everywhere. They made the start of our days happy and pleasant and really made an impact of the pleasure of staying at the Claremont! The charm of an old beauty like the Claremont is also sometimes what makes you miss some things you might find in a newer hotel; the HVAC system can be unreliable and loud, the bathroom does not have an exhaust fan, etc. But having noted that, the graciousness of the wide hallways and high ceilings easily make you overlook those modern facility differences!
Loved the look of the place from the outside..altho you quickly feel like an inconvenience being shuffled out of the way. The hotel is rich with history and has very nice decor..the room was big, with a big bathroom. The trexk to the room was ridiculous, having to take two elevators and very long walks on different levels while carrying your things. The room floor needed vacuumed, you could feel stuff on the carpet. After we checked in, we left to go get dinner and you can't get out of the gate without a special card given at the front desk. Well guess what- oh, and it cost $30 for this parking privilege.
Stay was great wished new more about it before we got there to enjoy the facilities Food prices were a little high
Location - close to everything including freeways. Facilities were excellent -- pool, exercise room, etc. They treated me like a second class citizen because I booked not directly through them. Promised me a fridge and I had to find a facilities guy who didn't talk to the front desk to get one. Told me there was a free breakfast buffet, but then it wasn't free.
The look of the hotel The check in staff
The Sunday buffet at the Meritage was very good. The lap swimming in the pools and 3 free hours of childcare included in the resort fee was also very nice and an unexpected bonus. Ridiculously overpriced for what it was. $26 resort fee and $30 valet fee on top of over $200/night for a tiny old room that wouldn't even pass muster at a Best Western? The room was awful - outdated, small, old, musty and generally uncomfortable. Noisy from the hallway, the bed was saggy, the comforter stained and 2 adults plus a baby in a crib were way too many to fit in a tiny standard room.
Nice pool, spa and exercise facilities. My kids had a blast at the pool - it was nicely heated and they enjoyed it despite the cooler February weather. Our room was below one of the hotel's restaurants. 6am on a sunday morning and isn't a great time to be woken up to the sounds of tables and chairs being moved. It's an old hotel so it's pretty loud. When I checked out they gave me a bit of a discount and said that when we checked in that the front desk should have warned us that our room was loud... they really just shouldn't rent out the rooms or if they do charge less.... but they'd rather put guests in a position where they have to complain to get a discount. Even with the discount if was an expensive weekend that wasn't as restful as you'd expect for the money.
Saubere Zimmer, gute Lage, kostenloses Parken. Die Fenster waren nicht gut abgedichtet, daher gab es einigen Lärm von draußen.
Lage - in der Nähe von Berkeley 1. Heizung funktionierte nicht. Wurde kalt in der Nacht. 2. Es ist ein heruntergekommenes Gebäude, umbenannt in ein Sheraton. Ich bin auf den Namen hereingefallen. 3. Neben befahrenen Highway und Straßen. Ich wachte mehrmals miten in der Nacht auf, wegen der Geräusche der Feuerwehr und Lkws und Autos.
Nichts Dreckig, es stank, und sehr laut. Wir machten hier überhaupt keine guten Erfahrungen.
Sie hatten meine Reservierung aufgelistet als 2 Doppelbetten, obwohl ich in der Tat extra für das King Deluxe Zimmer mit Balkon reserviert und bezahlt hatte. Der Angestellte an der Rezeption verhielt sich so, als wenn ich kein King reserviert hätte, bis ich ihr meine Reservierung physisch auf meinem Telefon zeigte. Ab diesem Punkt hat sie dann die Verantwortung übernommen, uns in ein King Zimmer wie wir reserviert und bezahlt hatten unterzubringen. Lächerlich.
Beim ersten Eintritt waren die Zimmer sehr sauber ... obwohl das Hotel, Fenster und Türen sehr dreckig waren. Das Personal beim Einchecken war super. Das Bett war sehr unbequem, die Kissen waren flach und klumpig. Die Wände waren sehr dünn, man kann also alles hören. Schrecklich.
Lage: sehr nahe zu San Francisco. Zimmer ok. sehr weitläufige Anlage
Wunderschön ausgestattetes Zimmer mit Aussicht auf San Francisco und den Hafen von Oakland. Besonders angenehm war der perfekte und zuvorkommende Zimmerervice. Das Hotel hat ein Fitness-Center, welches den Namen verdient! Das Zimmer hatte leider keine Mikrowelle und durch die Größe und Zielgruppe des Hotels war der Kontakt zum Personal sehr businessorientiert und unpersönlich. Das Poolareal ist leider etwas trostlos.
There is a shower only, no bath. The wall is thin. The noise were heared from the adjacent rooms or the passage. The room is narrow.
The location is nice, good restaurants within walking distance in the area. The staff was pleasant and helpful and the wine & cheese hour was a nice touch. Everything was great with the exception of the thin walls, which unfortunately makes it a deal breaker for me.
The room was incredibly dirty and the beds uncomfortable. To be specific there was an unflushed toilet with something not so pleasant upon our arrival into our room. Completely unacceptable. The television did not work either. I will NEVER stay at this hotel again.
Balcony, view, color, staff, proximity to office. told it'd be $20 for valet, but valet told me $25. I was charged $20. train sucked.
The only thing we liked is its location, right next to Jack London Square. The bathroom is tiny and outdated. no tub for my children. Advertised "city view" was actually view of the back alley/parking lot. $25 valet parking was mandatory, no self parking. not going to recommend or stay there again.
It's been years since I've stayed at Jack London Square. It's definitely gone up a step. Waterfront Hotel is an easy access location - both for driving and the train. Great restaurants both right in the Square and a short stroll away. The rooms are clean and comfortable and it was surprisingly quiet even with all the events during our stay. The ONLY drawback was the hallway maze to our room. If we just followed the numbers we eventually got there...but no two paths were the same. Our coffee maker was broken but they delivered hot coffee to us immediately on request. The TV was also out but the cable was replaced while we were out for dinner. Perfect service.
Lovely evening meal at restaurant having a limo called for us when we had asked for a cab!
Everything was perfect. Except the breakfast at the attached restaurant was fairly expensive and the service was not superbre, but the hotel itself is a true pleasure to stay in.
Clean rooms, close to downtown Oakland, waterfront views. Thin walls and ceiling, could hear everything our upstairs neighbors were saying and doing, including peeing into the toilet! We were placed in a weird room right off the lobby and could hear people arriving and checking in. Was not worth the money we paid.
The location in Jack London Square, fairly spacious rooms Unexpected noise of the Amtrack as it passed very close to hotel
The staff did a wonderful job. very friendly Parking and the cost to park no breakfast for guess
Preis / Leistung ist gut nein
Ein schönes Hotel! Guter Ausgangspunkt für San Francisco. Mit der bart oder der Fähre ist man in einer halben Stunde in der Stadt. Kostenloser (abgesehen vom Tip für den Fahrer) Shuttleservice zur bart oder Fähre. Die Suiten sind groß und sauber! Es gibt ein kleines Frühstück wie es in den usa üblich ist. Kaffee, Bagles, süßes Gebäck, Cerealien, Saftg und Milch. Am späten Nachmittag gibt es dann noch einen kostenlosen Snack. Verschiedene Käsesorten und ein Glas Wein. Täglich eine kostenlose Tageszeitung (usa Today oder sfo Chronicle) vor der Zimmertür gibt es ebenfalls. Das Hotelpersonal ist sehr freundlich und hilfsbereit. Alles in Allem würde ich dieses Hotel jederzeit wieder Buchen. Direkt am Nimitz Freeway gelegen sollte man bei der Buchung darauf achten, ein Zimmer nach hinten raus zu buchen. Sonst ist es zu laut.
Besonderer Stil des Hotels und Freundlichkeit der Mitarbeitenden. Frühstücksbuffet zwar in Ordnung aber ohne Varianten (stets dasselbe Angebot).
Das Hotel liegt sehr zentral, nur ein paar hundert Meter von Downtown und Campus Berkeley. Gratis Internetzugang. Die Qualität des Frühstücks ist eher bescheiden. Preis/Leistungsverhältnis nicht ganz gerechtfertigt.
Romantischer Garten. Lage des Hotels zum Zentrum. Das Frühstück war OK. Straßenlärm. Zimmer zur Hauptstraße.
interessantes, sehr einlandendes Ambiente, Ambiente, gute Lage, ordentliches Frühstück, Zimmer recht klein,
Nacht Manager, der mich eincheckte, war sehr nett und professionell Die Flure hatten einen muffigen Geruch
Das Personal war sehr hilfsbereit und zuvorkommend.
Gute Lage Nicht genug helfen. Zu viel erwartet
Das Zimmer war großartig. Wir haben nicht viel Zeit verbringen können. Rezeptionist am Morgen war toll! Angestellte, die uns eincheckte, war nicht in gut drauf und zeigte dies auch. Sie war sehr kurz angebunden und es schien so, als ob wir sie stören würden. Andere Gäste bekamen kostenloses Wasser. Wir nicht. Wir wussten nicht so recht wie wir zum Parkplatz kommen. Uns wurde nicht gesagt, dass es kostenloses Frühstück gibt und so verpassten wir es komplett.
Sauber und komfortabel Viel zu teuer für diesen Markt. Sollten $ 60- $75 pro Nacht.
Wasser und Äpfel in der Lobby. Und der kostenlose Shuttle zum Flughafen etc. Zimmer zur Straße hin war der Lärm mit Verkehrslärm.
Ich liebte es den Frieden und die Ruhe zu genießen. Wir mussten nicht weit gehen um etwas zu essen. Das Personal war freundlich und einladend. Die Laken waren nicht vollständig sauber ugh ... Housekeeping musste die Bettwäsche wechseln.
es war sauber und komfortabel und fühlte sich brandneu an Nichts
The room, facilities, and staff are great. Breakfast could use some work. It was okay, considering there is no kitchen on site. But it wasn't even good catered hot food.
The neighborhood. Excellent restaurants, bars, shops in walking distance. Awesomely diverse. Older hotel. Could use an update but still no problem. You are downtown so it is a little noisy and there are homeless people around. But....this is what Berkeley is so don't be surprised.
The view of San Francisco was really nice from our room. That's the only plus I can talk about this place. Everything else. For a 3 star hotel at a premium price, it was disappointing. While the beds seemed clean, they squeaked and creaked like they were from 20+ years old. The rugs where filthy looking with stains. And don't try using the advertised pool, where you first have to sign up for an available time slot and enforced to swim laps only. The breakfast, well, if you like bagels and cereal it'll do, but overall disappointing location. Absolutely would never stay here again.
Character, old world, charming. It has a good vibe. Restaurant upstairs is excellent with good selection of wine. Walking distance to Berkeley shops and other really good restaurants. The rooms were a wee bit small but comfortable. This is a very old building and built as a place of safe stay for women. There is parking but adds 20 bucks a day to your stay -not unusual.
The weather That I can't use a prepaid master debit card to pay for hotel.
View A bit dated
Very friendly and helpful staff, very good breakfast and nice view. They also had a shuttle that was free of charge and could use for your traveling around the city
Well located for SFO International airport, but out of any flight paths. Quiet marina location with convenient restaurant 2 mins walk away (Horatios). The reception staff were very helpful and friendly and the complementary breakfast was excellent. Would recommend to anyone wanting to stay within 30 mins of SFO or Oakland Airport
Great location, beautiful setting, friendly helpful staff.
the comfort and staff no everything was perfect in out 21 days trip was the best hotel we had
It is located next to the water with a park, walking, and biking trails it is a lovely location for families.The breakfast is good with a variety of choices. It is next to Oakland International Airport. You hear when the planes take off.
The fact that it has a wonderful breakfast and is close to the Bay Breeze race area. The front desk employees were not as friendly as previous visits and the room was not as clean and fresh smelling as previous visits. This was our 3rd stay in this hotel and when we mentioned this the fellow at the front desk just said," oh."
The staff was extremely friendly and helpful. Location was convenient and it had all of the amenities I was looking for. No. I was very happy with it and will stay there again.
The view from my room and how quiet the location is