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Excellent rooms which match a four star grade hotel. Friendly helpful staff and good breakfast buffet. Close to Metro Centre. Friends were upgraded to executive room.
Bedrooms were clean and spacious receptionist was rather cold upon our arrival as we had arrived ''too early'' but not according to our information supplied by booking .com
room service food was quite good and quick followed up by a courtesy call to see if all was o/k having to wait at breakfast for an egg and someone to cook it
Restaurant staff excellent. All dietary requirements catered for. First class! Quality of meals very good. Food is expensive, but plentiful. Breakfast good. Allocated an executive room upon arrival. Good size of room and very comfortable Bathroom not cleaned properly - hair clippings from previous guests on bath Low replenishment of box of paper tissues in bathroom. Cost control gone mad. Iron in room of the £5 variety. Poor quality for such an expensive hotel
The bedroom was of the usual very high standard we associate with Marriott Hotels. Breakfast was also very good. As we approached the hotel on the M1 from the south, there were signs for the hotel, but once we had crossed the bridge and were beginning to enter the Metrocentre, there were no more signs. We took the wrong turn to the left and had to drive around for quite some time before finding the right road to the entrance. A biigger sigh near the entrance is needed!
We foud the hotel very comfortable, excellent facilities and a great location for shopping at the metrocentre and Newcastle
Reception staff very helpful. Nothing was too much trouble Slightly odd smell on corridor outside room, not sure what
The room was easily the best part of the hotel I thought the restaurant was very poor. I had the buffet on the Friday evening and, had difficulty in ascertaining the price - not shown on the menu - and the food was bland.
The staff were excellant very friendly and helpful.My room was clean and exactly what i had requested. the location to the metro shopping centre is ideal
room size breakfast good but expensive location of hotel for excellent shopping at metro centre
die Qualität des Abendessends im Restaurant war sehr gut, die Bedienung freundlich fehlende Sitzmöglichkeiten im Foyer/Lobby, im Poolbereich keinerlei Sitz- oder Ruhemöglickeit,
Lage des Hotels nahe beim Bahnhof,Preis/Leistungsverhältnis, liebenswürdiger Service Für ältere Menschen sind die zahlreichen Stufen, vom Eingang zur Reception, vom Lift zum Zimmer, auch mit Rollenkoffer etwas mühsam. Sonst keine Einwände.
Obwohl direkt am Bahnhof und im Zentrum sehr gut Lärmgedämmt. Sauberes Sanitäir. Großzügige Zimmer. Jederzeit weiter zum Empfehlen.
Sehr nettes und zuvorkommendes Personal. Hübsches sauberes Zimmer... Frühstück leider nur bis 10 uhr im Hotel...
Die Lage war für die Stadtbesichtigung ideal. Trotz der Nähe zum Bahnhof war die Ruhe im Zimmer nicht gestört. Die Mitarbeiter an der Rezeption sind sehr reserviert......Das angebotene Frühstücksbuffet wurde nicht nachgefüllt und spätere kommende Frühstücksgäste hatten das Nachsehen.
Zentral gelegen Das zu kleine Bett
Atmosphäre eines alten traditionsreichen Hotels. Free Internet. 150 Jahre altes Hotel mit hohem Renovationsbedarf. Bei zentraler Lage uralte einfach verglaste Fenster, die jedes Geräusch durchlassen bei lautstarker! Umgebung.
Zentrale Lage am Bahnhof super, schöne alte große Lobby, Frühstücksraum Parkplätze können knapp sein, weiter Weg zu einzelnen Zimmern im verwinkelten Hotel
Naehe zum Zentrum, große Betten, neues Bad Extrem dreckiger Teppich, kein Service, lange Wege
Zentrale Lage (direkte Verbindunge mit Metro zum Flughafen, kurzer Spaziergang ins Shoppingzentrum) kürzlich renoviert und damit sehr ansprechende Zimmer, free Wi-Fi Zimmer war zwar groß, doch Lage zum Parkplatz hin wenig pittoresk
Geschmackvolle Zimmerausstattung. Es könnte zum Frühstück wenigstens eine Sorte Wurst und etwas mehr Schnittkäse geben.
Die Lage zur Innenstadt ist fußläufig, der Bahnhof ist in der Nähe
Ja, bis auf das es sehr laut war, da in dieser Nacht sehr viel junge Leute im Hotel waren und wohl Junggesellenabschied gefeiert wurde.
Sauberkeit, gutes Frühstück
Zentrale Lage; alles Notwendige vorhanden; sauber
Sehr zentrale Lage, guter Preis. Sauber. Hatte ein Dreibett-Zimmer, das Doppelbett war - typisch englisch - nicht gerade das breiteste.
Die Lage. Der Service. Das Frühstück war sehr gut und umfangreich dimensioniert. In unmittelabrer Nähe befand sich eine Baustelle wo bis mindesten 22.00 h gearbeitet wurd, ich denke das ist aber nicht immer so
Hotel ist zentral gelegen, die allgemeine umweltbewußte Ausrichtung fanden wir gut (z.B. Energieabschaltung ohne Zutrittskarte) Bei einem "grünen Hotel" waren wir überrascht, dass jeden Tag die Handtücher gewechselt werden, auch wenn diese nicht wie andersorts üblich auf den Boden lagen.
Sehr guter Service, tolles Hotel, ein wahres Erlebnis, super Ambiente. nein
Das Frühstück war sehr gut. Das Personal an der Rezeption waren sehr freundlich. Wir wurden nicht, wie vereinbart, um 6:15 geweckt. Wir sind zufällig um fünf vor sieben aufgewacht. Wir würden dieses Hotel nur weiter empfehlen, wenn wir selbst unseren Wecker mitnehmen und uns nicht auf andere verlassen.
Anfahrt nicht ausgeschildert; wer fälschlich über die Tyne-Brücke fährt (anstatt vorher scharf links abzubiege) kommt auch mit Navi aufgrund von Strassensperrungen nicht mehr ohne fremde Hilfe zurück. Sonst alles super!
the hotel was close to were I was working and its location to the Angel of the North was great would of taken advance of this in summer.
Staff were extremely friendly and efficient. Restaurant ahd a varied menu, good quality and value for money. Location a bit quirky but adds to the interest of the hotel.
I enjoyed thee nice friendly pub that we enjoyed a drink in before we went out.
Lovely little hotel with a nice country style pub attached. No complaints about the room very clean and comfy. The food in the pub was excellent my only complaint would be theres not much choice from the starter menu if like me you dont like mushrooms. But other than that I enjoyed my stay and would recommend this hotel to friends.
Lovely helpful staff, great food. Bedrooms facing the main road need triple glazing as they are very noisy. Would not have a room on that side of hotel again. Bathroom could do with refurbishing.
No complaints Except for internet not working
Quality of the food, excellent menu, comfortable room, smiling staff, value for money Minor point, but the coat hangers had no cross bar to hang trousers on. Also with the window open during the night the a1 was a little noisy
Everything was clean and tidy. The food was of a good quality and the service could not be faulted. There were none
Attentive staff nice appointed room and quality food None
Parking of Car for the last night was paid for by Hotel. Car Parking Policy was not explained on Check-In even though the car Registration Number was completed on the Check-In Registration Form at the time. Breakfast staff (and most probably the supervisor) require to be trained: It took 3/4 of an hour and 3 reminders to get my breakfast of Kippers processed. The Staff commonly pass by tables with out clearing used / empty plates & bowles until the cooked breakfast plate is to be served or the tables are vacated. It is expected that the cooked breakfast plate be cleared once the contents has been eaten and pending the completion of drinking the balance of the tea / coffee pot!
I really liked the comfort of the rooms. To be honest I had no problem with the hotel as such.
The ambiance of the hotel, very peaceful and relaxing. A double booking had been put through on your website which caused some confusion at check in as they had allocated 2 rooms for us.
Excellent facilities and service. Fantastic breakfast! None
Being close to Quayside. The room was well stocked with all he amenties needed for a night's stay and although we did not eat in the hotel, room service and the menu looked appropriate. We were placed in a room designed for the disabled so the bathroom layout and design was not what we expected. The room also had an ajoining door. The people who were in the next room were still talking at 4am - not 'rowdy' but loud enough to disturb our sleep.
Staff were excellent Hotel rooms were too hot
large room, comfortable bed. parking at car park over the road, despite it being inexpensive. Public areas generally a liitle dark.
Its excellent location,good breakfast,helpful staff The decor was purple, grey and black - altogether too gloomy
Bar and Bistro staff very good service indeed. Nothing was too much trouble Dvd player in room wasn't working. Reported it 4 times and not got fixed. Had to checkout with dvd still stuck in machine so lost it. Hotel reception not very apologetic but gave me car park for free.
Good stay overall. We (there were 3 of us on business) arrived at around 1 Pm and were told check in was 2 Pm so waited, only then to be told it was 3 PM. I still got my room at 2 Pm but my collagues had to use the spa to freshen up as we had a business meeting at 2.30 PM. I asked for a wake up call at 7.30 am but did not get a call. That said, still a good hotel overall and staff were friendly.
The accommodation was very good value for money, and exactly where we wanted to be. The owners were friendly and the breakfasts were very good. None
what we liked about riding farm was we had great hosts the room was first class the food was good ,it was agreat freindly atmosphere everthing about it was fantastic
Very friendly and cosy and within easy reach of Durham and Newcastle. Lumpy pillows! (Very minor point)
Friendly staff, lovely room, superb breakfast
Helpful pleasant staff. good breakfast. Hard to find.
Well appointed bedroom, ground coffee, fresh milk and chocolates in bedroom, friendly, helpful proprietors, pleasant surrounding countryside, big choice of breakfast. Location is a bit remote, but good directions were given and we did not get lost. There was no sitting room for guests' use.
we enjyed the atmosphere of the hotel and the extra touches
We found it very peaceful with a relaxing atmosphere and a good area for country walks.
The location of Riding Farm is fantastic only 10 minutes from the centre of Newcastle. Very homely and very restful. Breakfast was wonderful and set us up for the whole day.
Nice location close to major road links very friendly owner comfortable room and good breakfast would stay there again
ausgezeichnete lage und super aussicht auf den tyne. bemühtes personal und gute parkmöglichkeit zu sehr fairem preis. keine aircon bei viel zu warmen zimmer. kleines bad. hotel wirkte ein bisschen heruntergekommen.
Sehr freundliche und hilfsbereite Mitarbeiter an der Rezeption. Wir bekamen ein Extrabett, da wir einen Twin Room wollten, aber nur ein Bett hatten, ohne Aufpreis und problemlos. Die Auffahrt zur Garage war bei Eis und Schnee ein wenig kritisch - aber für das Wetter kann das Hotel nichts.
Die Aussicht, die Lage, Das Wetter
Schöne Lage am Fluss , Mitten in der Stadt . Gutes Frühstück , Freundliches Personnal und schöne Zimmer .
Zentrale Lage Frühstück zu teuer, Fenster lassen sich nicht öffnen, Zimmer zu warm bei Sonneneinstrahlung trotz Klimaanlage
Lage am Fluß Tyne:guteParkmöglichkeit in anliegendem Parkhaus Preis für Früstück
Wonderful Staff, beautiful hotel , terrific location !!! No
The location. Booked a room on the Wednesday for Saturday occupation. Told the restaurant was full, could only eat at 5.30 or 10.30. Surely some places should be kept for guests. Lounge unbelievably cold.
Friendly, helpful staff. Great welcome. Very comfortable bed and bedding. Towels large and soft. Free, easy access internet without problems. No view from the window (4th floor). Room smelt of cooking from outside. Decor in room and restaurant was soulless and business like. Only one of everything in minibar, but two guests!
Within walking distance to the airport terminal. Room was large and clean. staff were very helpful to change our room as the first one did not have operating air conditioning at the time, although they tried to fix it. Restaurant was reasonably priced
good location, clean no free wifi in rooms, restaurant food was not that great
proximity to airport Getting to the hotel, a friend came to pick us up and seeing the gate and 4pound parking fee she panicked and parked on the road outside and got a 60 pound fine from police who arrived in a minute! a note at the entrance could explain ticket validation!!!
Friendly staff, very good breakfast with wide choice of food, nice big bed to relax in.
All the staff were friendly & helpfull.The bedrooms were spacious & clean.Plenty of hot water & good quality towels,but beds a little low.This could cause you a problem if you have back problems.The lounge & bar area now looking a little jaded,but the general feeling of the place & the excellent bar service made this less noticable.In the evening we ate in the conservatory,it was a delight.The food was superb, good value for money,& the service excellent.This is worthy of praise as there were a number of large parties being served at the same time in the main dining room,but this did not effect the good service we rec'd.Breakfast was of good qualilty & plentiful.There was a wide choice including smoked salmon & kippers,which was brilliant. Very small things, yet ones that just make the stay easy.No hooks in the bathroom for toilet bags or pjs.Light over shaving mirror in bathroom either not working or too difficult to work out, extractor fan broken.We only stayed one night on our way to a family christening.If we had been staying longer they would have mattered more .
The staff were so friendly Not having TV in bar area
The staff were all very helpful and friendly and the quality of the accommodation was excellent There wasn't much around it if you wanted to go somewhere else for a drink or something to eat
Clean and tidy, very friendly staff ,tasty breakfast,a nice change from hotel chains.£7 taxi at most to Newcastle city centre.
i loved the atmosphere and the staff they were so friendly and helpful
Excellent food (breakfast) - the muesli deserves an extra mention Decor in very good taste lovely bath and roomy bathroom Ample full length mirrors - although I have yet to find a hotel where I can see the back of my head when I do my hair No tea and coffee making facilities in the bedroom
Nice, helpful staff. Tired looking room. poor showering facilities
The hotel is well decorated and very comfortable; the rooms are decorated to a high standard; the food was excellent; staff were attentive and very friendly without being annoying. Our room could have included a second chair.