Hotels in Al-'Umrāniyah - Gizeh

Positiv:: Nothing

Negativ:: Everything was bad .. especially the receptionist, he is a a tall ,young trainee one I don't know his name .. his attitude was soooooo bad .

Positiv:: Cleaned room

Negativ:: Location and some stuff

Positiv:: The location

Negativ:: Everything

Positiv:: Every thing

Negativ:: No thing

Positiv:: When i ask about any thing or need any service i always find quick reply and.quick smile from lady of resption.the first lady of the hotel called mai she is professional.smart quick attention thanks mai and thanks to everyone in the hotel from the staff

Negativ:: Very very comfortable hotel.fantastic staff

Positiv:: Excellent accommodation regarding the price Friendly staff Pool is very nice Clean rooms

Negativ:: Nothing

Positiv:: friendly staff especially at the reception and very good breakfast. also i liked a quick swim at the pool. location was great for my work. good value for money

Negativ:: the air-condition at the room was not good enough however its not that bad

Positiv:: All are great including clean , stuff, pool, breakfast and comfortable , i’ll be back

Negativ:: Just the location

Positiv:: Everything

Negativ:: Location

Positiv:: Staff very helpful

Negativ:: Night live is not good And the pool after 6 clock was very noisy because swimming corses from outside the Hotel every day

Negativ:: Lage, Sauberkeit, Die ganze Anlage ist heruntergekommen und gehört abgerissen, Türen schließen nicht, Personal bewegt sich nur gegen Bares, über und über dreckig, laut, Aufzüge bleiben ständig stecken...

Negativ:: Sauberkeit, Freundlichkeit, Zimmer im Erdgeschoss lassen sich zum Pool hin nicht abschließen, Schlösser defekt, Frühstück fragwürdige Qualität

Negativ:: We were told for 4 people we would be given a suite with an extra bed. When we entered the room and toilets were very very dirty and in a filthy condition. Upon complaining they came and changed the bed sheets only and until next evening the room was not cleaned until I had to go down personally and blast the manager. After which the room was immediately cleaned.

Positiv:: Every thing good

Negativ:: No thing

Positiv:: The location was great. Its near the most important things to do and to see.

Negativ:: The staff kept blocking my room card. They kept saying it has to do with the fact that it's close to my phone. In the end they said that it's because visiting other people in the rooms is not allowed. Even tho i told him that everyone is visiting each other in the rooms next to me. He tried to act like my father and kept blocking my card which led me to going to the reception everytime so i can go in my room. The rooms werent clean and the shower was very nasty. Also they kept booking other rooms than the rooms i asked for. Which lead me to paying more everytime than the booking prices. Bad place. Staff doesnt understand what you are talking about. It's a no from me.

Positiv:: Only location

Negativ:: Very bad clean. Very very bad service

Positiv:: Gar nichts gefallen

Negativ:: Stress beim ein check in, Zimmer schreckliche wände nicht sauber, alle was bedeutet Holtz im zimmer kaput, am schlimmsten die zimmer stankt nach rauch Zigaretten, Bad zimmer nicht sauber und harre überall, das Hotel nach 6 stunde Verlassen und kein Geld zurück bekommen anbei habe für eine Woche bezahlt.

Positiv:: Friendly and professional staff. Room was clean. Hotel was very good and clean as well.

Negativ:: Poor wifi signals.

Positiv:: Location Price

Negativ:: Rating not more 3 stars maybe less Very old not clean as well It seems like no wifi Room service is dump, nasty and disgusting

Positiv:: Kind stuff with smile faces

Negativ:: Size of the room

Positiv:: Nothing

Negativ:: Not clean, rude staff and not safe. Employees were asking for money and in the checkout they claim that they did not receive the money despite they got more money than it is published here and took tips too.

Positiv:: Good

Negativ:: Pillow and mats need to be more clean

Negativ:: The stuff is very bad , the room is not clean and air condition not working :(

Positiv:: Sauberkeit im Speisesaal nicht gut,Tische nur notdürftig gesäubert.ständig fehlendes Besteck. Gummikäse .zwar liebevoll alles aufgebaut aber geschmacklich merkwürdig. Es lief in der ganzen Woche eine CD von Richard clayderman Balad pour Adeline.dieses Stück wiederholte dich automatisch immer wieder. Nicht zum aushalten

Negativ:: Täglich fehlende Handtücher